Media Relations Functions:
An Overview
Eric Mansfield
The Media Relations Landscape

What PR pros are up against

http://youtube.com/watch?v=dguiAWrUGMM
The Media Relations Landscape

Where’s the News?
The Media Relations Landscape

Anything goes?
FOX8 Bear Sightings
MR Functions

• 1. Pitch and place stories with media
* The traditional role of Media Relations
* Work with local, regional, national, and
trade media
* Now expanded to online/social/digital
media (influential bloggers)
MR Functions

• 2. Build relationships with media
members
* Most critical role in MR with traditional
and new media members.
* Focus on mutually beneficial
relationships.
* Develop relationship by providing
relevant, impactful, and meaningful info
MR Functions

3. Fulfill reporters’ info requests
•Company spokesperson/contact role
•YOU are the subject matter expert on all
parts of your organization
•Become a valued/trusted resource for
reporters/bloggers
MR Functions

• 4. Counsel management on media
* Educate management on realistic
expectations.
A. Fairness and accuracy
* Educate management on media’s role in
overall corporate strategy
* Alert management to potential media
opportunities, pitfalls and challenges
MR Functions
How would you advise your leadership to respond?
MR Functions

• 5. Media monitoring
* Monitor key media outlets (including
blogs) for stories/posts/blogs on:
A. Your company
B. Your competition
C. Your industry or field
Issues and trends affecting A, B, and C
MR Functions

• 6. Crisis Communications
* How you handle bad news can define a
company in publics’ eyes
* Plan for a crisis BEFORE it happens!
MR Functions

• 7. Publicity
* Recommend, plan, and implement
publicity initiatives (special events,
launches etc.)
* A strategic and often a tactical role
MR in Practice

No Good PR Deed Goes Unpunished
Getting It Done
• 1. Reading and monitoring
* Read and digest all traditional and new
media covering your organization as well as
all local media
* Don’t forget bloggers and online outlets.
(An RSS feed is essential)
Getting It Done
• 2. Research media
* Research outlets that cover, may cover,
and that you want to cover your
organization
* Find out what stories they like to run
* Then, after proper research, tailor
appropriate stories to specific outlets
Getting It Done
• 3. Use online resources:
A. To track:
1. Stories
2. Issues
3. Writers
Lexus-Nexus, Dow Jones, Google Alert, FB,
Topsy, Addict-O-Matic, and other online
tracking services.
Getting It Done
• 4. Ongoing and consistent relationshipbuilding
* Understand journalists’ needs/concerns
Know and respect deadlines
Know what a reporter/blogger writes
about
NEVER WASTE THEIR TIME!
Getting It Done
• 4. Ongoing and consistent relationshipbuilding (continued)
* Individualize and tailor pitches to
specific reporters/bloggers
* Rarely use mass email pitches
* NEVER WASTE THEIR TIME!
Getting It Done
• 5. Communicate with management
* Compile and distribute daily/weekly
“e-clipping reports”
* Develop MR plans that help support
organizational objectives
* Talk to management about publicity
opportunities
Internal Clipping Digest
Media Relations

Can you measure media relations success?
Eric’s Tricks of the Trade
Credit to Reporters …
Eric’s Tricks of the Trade

… Pays off!
Your assignment

Journalists and Public Relations pros:
adversaries or allies?
Blog of at least 250 words
Take a side and support your conclusions
Due Thursday, 1/16 by 2:15 p.m.
Media Relations

Media relations functions

  • 1.
    Media Relations Functions: AnOverview Eric Mansfield
  • 2.
    The Media RelationsLandscape What PR pros are up against http://youtube.com/watch?v=dguiAWrUGMM
  • 3.
    The Media RelationsLandscape Where’s the News?
  • 4.
    The Media RelationsLandscape Anything goes? FOX8 Bear Sightings
  • 5.
    MR Functions • 1.Pitch and place stories with media * The traditional role of Media Relations * Work with local, regional, national, and trade media * Now expanded to online/social/digital media (influential bloggers)
  • 6.
    MR Functions • 2.Build relationships with media members * Most critical role in MR with traditional and new media members. * Focus on mutually beneficial relationships. * Develop relationship by providing relevant, impactful, and meaningful info
  • 7.
    MR Functions 3. Fulfillreporters’ info requests •Company spokesperson/contact role •YOU are the subject matter expert on all parts of your organization •Become a valued/trusted resource for reporters/bloggers
  • 8.
    MR Functions • 4.Counsel management on media * Educate management on realistic expectations. A. Fairness and accuracy * Educate management on media’s role in overall corporate strategy * Alert management to potential media opportunities, pitfalls and challenges
  • 9.
    MR Functions How wouldyou advise your leadership to respond?
  • 10.
    MR Functions • 5.Media monitoring * Monitor key media outlets (including blogs) for stories/posts/blogs on: A. Your company B. Your competition C. Your industry or field Issues and trends affecting A, B, and C
  • 11.
    MR Functions • 6.Crisis Communications * How you handle bad news can define a company in publics’ eyes * Plan for a crisis BEFORE it happens!
  • 12.
    MR Functions • 7.Publicity * Recommend, plan, and implement publicity initiatives (special events, launches etc.) * A strategic and often a tactical role
  • 13.
    MR in Practice NoGood PR Deed Goes Unpunished
  • 14.
    Getting It Done •1. Reading and monitoring * Read and digest all traditional and new media covering your organization as well as all local media * Don’t forget bloggers and online outlets. (An RSS feed is essential)
  • 15.
    Getting It Done •2. Research media * Research outlets that cover, may cover, and that you want to cover your organization * Find out what stories they like to run * Then, after proper research, tailor appropriate stories to specific outlets
  • 16.
    Getting It Done •3. Use online resources: A. To track: 1. Stories 2. Issues 3. Writers Lexus-Nexus, Dow Jones, Google Alert, FB, Topsy, Addict-O-Matic, and other online tracking services.
  • 17.
    Getting It Done •4. Ongoing and consistent relationshipbuilding * Understand journalists’ needs/concerns Know and respect deadlines Know what a reporter/blogger writes about NEVER WASTE THEIR TIME!
  • 18.
    Getting It Done •4. Ongoing and consistent relationshipbuilding (continued) * Individualize and tailor pitches to specific reporters/bloggers * Rarely use mass email pitches * NEVER WASTE THEIR TIME!
  • 19.
    Getting It Done •5. Communicate with management * Compile and distribute daily/weekly “e-clipping reports” * Develop MR plans that help support organizational objectives * Talk to management about publicity opportunities
  • 20.
  • 21.
    Media Relations Can youmeasure media relations success?
  • 22.
    Eric’s Tricks ofthe Trade Credit to Reporters …
  • 23.
    Eric’s Tricks ofthe Trade … Pays off!
  • 24.
    Your assignment Journalists andPublic Relations pros: adversaries or allies? Blog of at least 250 words Take a side and support your conclusions Due Thursday, 1/16 by 2:15 p.m.
  • 25.