Six Sigma is a methodology for pursuing continuous improvement in customer satisfaction and profit. It is a management philosophy attempting to improve effectiveness and efficiency.

1. Six Sigma
080 - 4206 0494
080 - 6566 6771
+1- 833-636-6366
info@sprintzeal.com

2. Introduction
Six Sigma is a methodology for pursuing continuous improvement in customer
satisfaction and profit. It is a management philosophy attempting to improve
effectiveness and efficiency.
 It was developed by Motorola in 1986
 Sir Bill Smith, “ the Father of six sigma”
introduce this quality improvement Methodology
to Motorola.
 Six Sigma is now an enormous 'brand' in the world of corporate
development.
Sir Bill Smith
info@sprintzeal.com

3. History
 Since 1920 the word “sigma” has been used by mathematicians and engineers as a
symbol for a unit of Measurement in product qualityvariation.
 “Six Sigma” an informal name for an in-house initiative for reducing defects in
production processes, because it represented a suitably high level ofquality.
 In the late-1980's Motorola extended the Six Sigma methods to its critical business
processes, and significantly Six Sigma became a formalized in-house 'branded' name
for a performance improvement methodology, i e, beyond purely 'defect reduction.
info@sprintzeal.com

4. History
 In 1991 Motorola certified its first 'Black Belt' Six Sigma experts, which indicatesthe
beginnings of the formalization of the accredited training of Six Sigmamethods.
 In 1995, Six Sigma became well known after Mr. Jack Welch made
it a central focus of his business strategy at General Electric, and
today it is used in different sectors of industry
 By the year 2000, Six Sigma was effectively established as an industry in its own
right, involving the training, consultancy and implementation of Six Sigma
methodology
info@sprintzeal.com

5. History
 In 1991 Motorola certified its first 'Black Belt' Six Sigma experts, which indicatesthe
beginnings of the formalization of the accredited training of Six Sigmamethods.
 In 1995, Six Sigma became well known after Mr. Jack Welch made
it a central focus of his business strategy at General Electric, and
today it is used in different sectors of industry
 By the year 2000, Six Sigma was effectively established as an industry in its own
right, involving the training, consultancy and implementation of Six Sigma
methodology
info@sprintzeal.com

6. Definition
Six Sigma is a method that provides organizations tools to improve the capability of
their business processes. This increase in performance and decrease in processvariation
lead to defect reduction and improvement in profits, employee morale, and quality of
products or services. Six Sigma quality is a term generally used to indicate a process is
well controlled (within process limits ±3s from the center line in a control chart, and
requirements/tolerance limits ±6s from the center line).
info@sprintzeal.com

7. Methodologies
Six Sigma projects follow two project methodologies
1. DMAIC
Define
Measure
Analyze
Improve
Control
2. DMADV
Define
Measure
Analyze
Design
Verify
info@sprintzeal.com

8. DMAIC
Define :
Define the system, the voice of the customer and their requirements, and the project
goals, specifically.
Measure :
Measure key aspects of the current process and collect relevantdata.
Analyze :
Analyze the data to investigate and verify cause-and effect relationships. Determine
what the relationships are, and attempt to ensure that all factors have been considered.
Seek out root cause of the defect under investigation
info@sprintzeal.com

9. DMAIC
Improve
 Improve or optimize the current process based upon data analysis using techniques
such as design of experiments, poka yoke or mistake proofing, and standard work to
create a new, future state process. Set up pilot runs to establish processcapability.
Control
Control the future state process to ensure that any deviations from target arecorrected
before they result in defects. Implement control systems such as statistical process
control, production boards visual workplaces, and continuously monitor theprocess
info@sprintzeal.com

10. DMADV
Define
Define design goals that are consistent with customer demands and theenterprise
strategy.
Measure
Measure and identify CTQs (characteristics that, product are Critical To Quality)
capabilities, production process capability, and risks.
Analyze
Analyze to develop and design alternatives
Design
Design an improved alternative, best suited per analysis in the previousstep
Verify
Verify the design, set up pilot runs, implement the production process and hand it over
to the process owner
info@sprintzeal.com

11. Learning Curve
info@sprintzeal.com

12. key roles for its successful
implementation
Six Sigma identifies several key roles for its successfulimplementation
Executive Leadership : This includes the CEO and other members of top
management. They are responsible for setting up a vision for Six Sigma
implementation.
Champions : take responsibility for Six Sigma implementation across the
organization in an integrated manner
Master Black Belts : identified by champions, act as in-house coaches onSix
Sigma. They devote 100% of their time to Six Sigma. They assist champions and
guide Black Belts and Green Belts.
info@sprintzeal.com

13. key roles for its successful
implementation
Black Belts : Operate under Master Black Belts to apply Six Sigma methodology
to specific projects
Green Belts : Green belt are the employees who take up Six Sigma
implementation along with their other job responsibilities, operating under the
guidance of Black Belts.
info@sprintzeal.com

14. Contact Info:
304 S Jones Blvd #2014,
Las Vegas, NV 89107, USA.
Phone: (833) 636-6366
Email: info@sprintzeal.com
Follow us:
Facebook
Twitter
Google+
Linked In
No 421/A, 2nd floor, 6th
block, Koramangala 80
feet road, Bangalore,
Karnataka 560035.
Email: info@sprintzeal.com