Introduction to Six Sigma Methodology and symbol of quality
Contents : What is Six Sigma? Why Six Sigma? Six Sigma to Defect Levels Six Sigma Phases : Define, Measure, Analyze, Improve and Control Tools and Key Roles for Six Sigma
Six Sigma : An Overview Sigma is a statistical concept that represents the amount of variation present in a process relative to customer requirements or specifications. A statistical concept that measures a process in terms of defects – at the six sigma level, there 3.4 defects per million opportunities Commonly denoted as 6σ, 6 Sigma, or 6s
Why should I use Six Sigma? Process Quality Improvement Time Customer Reduction Satisfaction Growth Money
Six Sigma methodologiesDefine Measure Analyze Improve DMAIC Control
Six Sigma PhasesDefine Define the project goals and customer Define Define (internal and external) deliverables Measure the process to determine Measure current performance Analyze and determine the root Analyze cause(s) of the defects
Six Sigma Phases Improve the process by eliminatingImprove defects Control future process performanceControl
Tools for Six Sigma• Balanced Scorecard• Stakeholder Analysis• Force Field Analysis• Cause & Effect Diagram• Affinity Diagram• SIPOC Diagram.• Minitab:- Statistical and Process Management Software for Six Sigma and Quality Improvement.
Key Roles for Six Sigma Are the employees who take up Six SigmaGreen Belts implementation along with their other job responsibilities. They operate under the guidance of Black Belts and support them in achieving the overall results.
Key Roles for Six SigmaBlack Belts Operate under Master Black Belts to apply Six Sigma methodology to specific projects. They primarily focus on Six Sigma project execution. Identified by champions, act as in-house Master expert coach for the organization on SixBlack Belts Sigma. They devote 100% of their time to Six Sigma.
Key Roles for Six SigmaChampions Are responsible for the Six Sigma implementation across the organization in an integrated manner. Champions also act as mentor to Black Belts. Includes CEO and other key top Executive management team members. They areLeadership responsible for setting up a vision for Six Sigma implementation.