general description about six sigma

1. By
Name : Vijayakumar.S
Roll No. : 424
Section : Theeta

2. Content
 Introduction
 History of Six Sigma
 Areas of Implementation
 Level of Implementation
 Key Elements
 Methodology
 Features of Six Sigma
 Conclusion
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3. Introduction
Six Sigma relies heavily on advanced statistical
methods that complement and reduce the process
and product variations.
 It is a new way of doing business that would
eliminate the existing defects efficiently and would
prevent defects from occurring.
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4. History
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5. Area of Implementation
 Financial - Bank of America, GE Capital, HDFC, HSBC,
American Express
 Hospitality - ITC Hotels, GRT Hotels, Apollo Hospitals
 Manufacturing - GE Plastic, Johanson and Johnson, Motorola,
Nokia, Microsoft, Ford, Wipro, Nestle, Samsung, Samtle
 Telecom - Bharti Cellular, Vodafone, Siemencs, Tata
 IT - Wipro, Satyam,Acenture, Infosys, TCS, Birla soft
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6. Level of Implementation
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7. Cont.…
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 Six Sigma Champion: Champions undergo five days of
training and are taught how to manage projects and act as
advisors to various project teams.
 Green Belts: They undergo two weeks of training that
includes project-oriented tasks. They act as team members
to the Six Sigma project team. Their cooperation and
involvement is necessary for projects success.

8. Cont.…
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 Black belts: They receive four weeks of trainings and are
directly involved in the implementation of Six Sigma
Projects. They are the project leaders and go through in-
depth training on Six Sigma approach and tools and work
full time on the project.
 Master Black Belts: These are the people who conduct Six
Sigma Training and also have on the job training and
experience

9. Six Sigma- Key Elements
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10. Six Sigma-Methodology
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 DMAIC: It refers to a data-driven quality strategy for
improving processes. This methodology is used to improve
an existing business process.
 DMADV: It refers to a data-driven quality strategy for
designing products and processes. This methodology is
used to create new product designs or process design in
such a way that it result in a more predictable, mature and
defect.

11. DMAIC Methodology
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12. DMADV Methodology
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13. Difference b/w DMAIC & DMADV
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 Defines a business process.
 Measuring current process
 Identify root cause of the
recurring PROBLEMS
 Improvements made to reduce
defects
 Keep check on future
performance
 Define customer needs
 Measure customer needs &
specification
 Analyze options to meet
customer satisfaction.
 Model is deigned to meet
customer needs
 Model put through simulation
tests for verification
DMAIC DMADV

14. Features of Six Sigma
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Improving processes
Reducing defects
Reducing process variability
Reducing costs
Increasing customer satisfaction

15. Conclusion
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At the conclusion of the design phase, you should
know who are the customer, their resistance
issues and requirements.
You should also have a clear understanding of
goals and the scope of the project that includes
budget, time constraints and deadlines.

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QQuueessttiioonn…………????…………????

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