This document provides an overview of Six Sigma. It discusses the history of Six Sigma, areas of implementation including manufacturing, finance and IT. It outlines the different levels of implementation such as Champions, Green Belts and Black Belts. The key elements and DMAIC/DMADV methodologies of Six Sigma are presented. Features like improving processes, reducing defects and costs, and increasing customer satisfaction are highlighted. The conclusion emphasizes understanding customer requirements and goals for a Six Sigma design project.

1. By
Name : Vijayakumar.S
Roll No. : 424
Section : Theeta

2. Content
 Introduction
 History of Six Sigma
 Areas of Implementation
 Level of Implementation
 Key Elements
 Methodology
 Features of Six Sigma
 Conclusion
12/13/15 2Vijayakumar.S (424)

3. Introduction
Six Sigma relies heavily on advanced statistical
methods that complement and reduce the process
and product variations.
 It is a new way of doing business that would
eliminate the existing defects efficiently and would
prevent defects from occurring.
12/13/15 3Vijayakumar.S (424)

4. History
12/13/15 4Vijayakumar.S (424)

5. Area of Implementation
 Financial - Bank of America, GE Capital, HDFC, HSBC,
American Express
 Hospitality - ITC Hotels, GRT Hotels, Apollo Hospitals
 Manufacturing - GE Plastic, Johanson and Johnson, Motorola,
Nokia, Microsoft, Ford, Wipro, Nestle, Samsung, Samtle
 Telecom - Bharti Cellular, Vodafone, Siemencs, Tata
 IT - Wipro, Satyam,Acenture, Infosys, TCS, Birla soft
12/13/15 5Vijayakumar.S (424)

6. Level of Implementation
12/13/15 6Vijayakumar.S (424)

7. Cont.…
12/13/15 7Vijayakumar.S (424)
 Six Sigma Champion: Champions undergo five days of
training and are taught how to manage projects and act as
advisors to various project teams.
 Green Belts: They undergo two weeks of training that
includes project-oriented tasks. They act as team members
to the Six Sigma project team. Their cooperation and
involvement is necessary for projects success.

8. Cont.…
12/13/15 8Vijayakumar.S (424)
 Black belts: They receive four weeks of trainings and are
directly involved in the implementation of Six Sigma
Projects. They are the project leaders and go through in-
depth training on Six Sigma approach and tools and work
full time on the project.
 Master Black Belts: These are the people who conduct Six
Sigma Training and also have on the job training and
experience

9. Six Sigma- Key Elements
12/13/15 9Vijayakumar.S (424)

10. Six Sigma-Methodology
12/13/15 10Vijayakumar.S (424)
 DMAIC: It refers to a data-driven quality strategy for
improving processes. This methodology is used to improve
an existing business process.
 DMADV: It refers to a data-driven quality strategy for
designing products and processes. This methodology is
used to create new product designs or process design in
such a way that it result in a more predictable, mature and
defect.

11. DMAIC Methodology
12/13/15 11Vijayakumar.S (424)

12. DMADV Methodology
12/13/15 12Vijayakumar.S (424)

13. Difference b/w DMAIC & DMADV
12/13/15 13Vijayakumar.S (424)
 Defines a business process.
 Measuring current process
 Identify root cause of the
recurring PROBLEMS
 Improvements made to reduce
defects
 Keep check on future
performance
 Define customer needs
 Measure customer needs &
specification
 Analyze options to meet
customer satisfaction.
 Model is deigned to meet
customer needs
 Model put through simulation
tests for verification
DMAIC DMADV

14. Features of Six Sigma
12/13/15 14Vijayakumar.S (424)
Improving processes
Reducing defects
Reducing process variability
Reducing costs
Increasing customer satisfaction

15. Conclusion
12/13/15 15Vijayakumar.S (424)
At the conclusion of the design phase, you should
know who are the customer, their resistance
issues and requirements.
You should also have a clear understanding of
goals and the scope of the project that includes
budget, time constraints and deadlines.

16. 12/13/15 16Vijayakumar.S (424)
QQuueessttiioonn…………????…………????

17. 12/13/15 17Vijayakumar.S (424)