Six Sigma is a quality improvement philosophy that focuses on eliminating defects by reducing process variation. Motorola launched Six Sigma in the 1980s and General Electric widely adopted it in the 1990s. Many organizations across industries have since used Six Sigma to increase productivity, customer satisfaction, and reduce waste while improving communication, customer loyalty, and time management. Six Sigma projects use either the DMAIC or DMADV methodologies which involve defining problems or goals, measuring processes, analyzing data, improving processes, and controlling solutions.

1. M. Saad
Shuja Ur Rehman

2. Six Sigma

3. Six Sigma
– A quality improvement philosophy that
focuses on eliminating defects through
reduction of variation in a process

4. Motorola launched the Six Sigma program
in the 1980s
General Electric initiated the
implementation of Six Sigma in the mid-
1990s
Organizations in all industries have applied
Six Sigma in recent years

5.  Amazon.com
 Bank of America
 Boeing
 Caterpillar Inc.
 Cooper Tire & Rubber Company
 Dell
 Eastman Kodak Company
 Ford Motor Company
 General Electric
 Inventec
 Motorola
 PolyOne Corporation
 United States Army
 United States Marine Corps

6. • Project
• Team
• Training
• plan
• Execute
• Evaluate

7. Two types of Methodologies.
DMAIC DMADV

9. Define: Define the problem or project goals
that needs to be addressed.
Measure: Measure the problem and process from
which it was produced.
Analyze: Analyze data and process to
determine root cause of defects and
opportunities.
Improve: Improves the process by finding
solutions to fix, diminish, and prevent future
problems.
Control: Implement, control and sustain the
improvement solutions to keep the process on
the new course.

11. Define: Define the project goals that needs
to be addressed.
Measure: Measure and determine
customer's needs and specification.
Analyze: Analyze the process to meet the
customer needs.
Design: Design a process that will meet
customer’s need.
Verify: Verify the design performance and
ability to meet customer needs.

12. Increased productivity
Higher customer satisfaction
Improved communication among team
members
Improved customer loyalty
Time management
Less waste

13. Thanks for listening…..