Lindsey Ann Wood seeks a position that utilizes her skills and experience in customer service, problem solving, time management and teamwork. She has over 10 years of work experience in roles such as a foreign exchange processor at Citigroup, server at multiple restaurants, and assistant roles in real estate, media production, and engineering. Her education includes a Bachelor's degree from the University at Buffalo, a real estate license, and a visual effects certificate from Daemen College.

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LINDSEY ANN WOOD
E Mail: LAWood4320@Gmail.Com
OBJECTIVE
To obtain a position within an organization that will use my skills and experience for mutual growth and
success.
AREAS OF EXPERTISE
Customer Service Strong Oral and Written Communication Problem Solving
Time Management Team Orientated Responsible
EXPERIENCE
Citigroup, Getzville, NY May 2014-Present
Foreign Exchange Corporate Processor
 Promptly investigated and resolved issues involving the settlement of Citi’s corporate clients’ foreign exchange
trades
 Carefully reviewed and confirmed client payment instructions to ensure correct payment
 Handled multiple tasks at once with strict deadlines on a daily basis
 Worked with clients to reduce currency risk by quickly confirming foreign exchange trades and promptly
escalating issues to the sales team
 Generated and monitored reports to track confirmation timeliness
 Built and maintained excellent rapport with clients and traders to form a stronger and more trustworthy
foundation thus growing the business in a positive upwards direction
Tappo, Buffalo, NY August 2013 – May 2014
Server
 Ensure customers have pleasant dining experience with quality and friendly service.
 Process guests’ payments.
 Proper knowledge of wine and food, using sales skills for upcharging
Wood Hood Cleaning, Williamsville, NY June 2007 – May 2014
Hood cleaner
 Degrease exhausts,fans,hoods, and filters to ensure proper health codes for restaurants.
 Full explanation of and write up of billing information to clients.
 Lift over 50lbs in equipment and supplies.
 Properly and safely dispose of harsh chemicals.
Gordon Biersch, Cheektowaga,NY October 2011 - May 2013
Server
 Worked with coworkers to ensure proper food distribution for recipients.
 Kept and maintained cleanliness throughout the restaurant.
 Resolved any complaints promptly to ensure customer satisfaction.
Sapienza Electric, Amherst,NY August 2009 - December 2011
Assistant
 Ordered and delivered electrical parts for clients and electrical job sites.
 Managed payroll and client payments.
 Communicated and paid multiple insurance companies for firm including; liability, disability and compensation.
 Worked with multiple local governments and filed proper work permits to ensure compliance to local laws.

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Salvatore’s Italian Gardens, Depew,NY July 2006 - August 2009
Front Desk
 Promptly and courteously answered phone calls.
 Booked customer reservations.
 Prepared desserts and after dinner drinks such as; espressos, cappuccinos and lattes.
 Cashed out servers at the end of their shifts.
 Responsible for balancing the money drawers for the entire restaurant.
EDUCATION
Real Estate License
Western New York School of Real Estate 2015
Visual Effects Certificate 2014
Daemen College, Buffalo, New York
Bachelor of Arts in General Studies 2011
University at Buffalo, the State University Of New York
INTERNSHIPS
Squeaky Wheel, Buffalo, NY January 2011 - June 2011
Media Production
Directed, filmed, and edited the pilot of a cooking show.
CFA Video Production Co., Buffalo, NY August 2009 - December 2009
Media Production
Assisted on production sets and observed producers running a live broadcast.
Garden Place Hotel, Williamsville, NY January 2007- April 2007
Business
Developed working knowledge of hotel management.
Honed oral and written communication skills.
Jiffy Tite Company, Lancaster,NY February 2006 - May 2006
Mechanical Engineering
Created a prototype to quickly measure different size quick connects on one object.
TECHNICAL ACUMEN
 Microsoft Office
 NukeX
 Photoshop
 Audacity
 Imovie and Final Cut Pro
 Auto-Cad
 QFX
 Misys
 Fxall
 GTSS
 Flexcube
 Bloomberg