1) The document provides tips for planning your work, developing relationships, taking responsibility, communication, motivation, and leadership. It emphasizes preparing in advance, prioritizing tasks, building relationships through commitment and facing challenges, and taking initiative and responsibility for outcomes. 2) Tips for developing relationships include investing attention and energy, building courage through difficult times, and bringing people together through cooperation. 3) Fulfilling responsibilities requires responding ability and taking initiative, staying ahead of tasks, leading by example, and accepting mistakes with poise.