Sheri N. Kelly is seeking a position that offers advancement based on performance. She has over 15 years of experience in office management and coordination roles. Most recently, she was the Office Coordinator for Virtual Vintage, where she managed the owner's calendar, maintained marketing efforts, and provided excellent customer service. Prior to that, she was the Office Manager for JC National HVAC, handling accounts receivable, scheduling, dispatching technicians, and various administrative duties. Kelly has strong computer skills including QuickBooks, Microsoft Office, and marketing automation platforms.

1. Sheri N. Kelly
42-06 195th Street
Flushing, NY 11358
Sherinkelly@outlook.com
(917) 502-0523
Objective: To obtain a position in a firm that offers advancement based on performance.
Experience:
Office Coordinator – Virtual Vintage. Brooklyn, NY
08/2008 – 10/2015
 Acted as a personal assistant to the owner.
 Calendar management.
 Monitored and maintained the organization’s website, email blasts and social media.
 Responsible for some minimal bookkeeping (billing, check processing, payroll and
reconciliation of bank statements).
 Oversee travel arrangements.
 Established, maintained, and updated files, databases, records, and other documents.
 Performed various secretarial/clerical duties such as documenting, photocopying, faxing,
mailing, and organizing filing system.
 Prepared and composed timely responses to a variety of routine written inquiries.
 Coordinated and managed all exhibit logistics, and attended industry conventions.
 Provided a high level of customer service and client relations based on outstanding
communication and interpersonal skills.
 Assisted in merchandizing inventory and maintained showroom cleanliness.
Office Manager– JC National HVAC. Flushing, NY
12/1998 – 8/2008
 Answered and directed all incoming calls.
 Scheduled service calls & jobs.
 Dispatched technicians.
 Assisted with Accounts Receivable for collection of past due accounts.
 Processed all invoices and payments for daily banking.
 Ordered office supplies.
 Maintained employee records pertaining to payroll, vacation, and personal time.
 Addressed customer complaints and concerns.
 Responsible for clerical duties, such as faxing, filing and outbound mail.
 Executed various administrative tasks and sales support.
 Exercised constant problem solving and trouble shooting skills.
Computer Skills: QuickBooks, Microsoft Office, Internet Research, Constant Contact,
Act, Datapax, Mas90, AccPac, Typing 40 WPM and Notary Public.