1. PAMELA BANKS-JOHNSON
46 Michael Street, Piscataway, NJ 08854
pbanksjohnson@gmail.com www.linkedin.com/pub/Pamela-banks-johnson 908.294.8229
TARGET JOB: Human Resources Coordinator
Training ● Recruitment● Employee Relations
PROFESSIONAL PROFILE
Results-driven leader with a master degree in Public Administration who is seeking to enter the field of human
resources. Excellent leadership and communication skills. Extensive hands-on experience developing strategies
to create and improve programming. Comfortable interacting with all levels of management, staff, and clients in
roles as a mentor, team leader, and trainer. Experienced in multitasking and prioritizing daily responsibilities,
long-term projects, and effectively handling challenging situations with positive results. Computer competencies
include MS Office Suite (Word, Excel, PowerPoint).
PROFESSIONAL EXPERIENCE
Bayshore Family Success Center, Union Beach, NJ —05/2013 to 05/2014
Volunteer and Community Partnership Coordinator
Chosen to recruit and train volunteers to develop and support networks for individuals and families in Northern
Monmouth County.
▪ Authored the policy and procedure manual and conducted facility orientations and initial trainings.
▪ Developed and implemented strategies focused on targeting community parents, educators, retired
professionals, and area leaders to volunteer at Family Success Centers.
▪ Recruited and trained 25 volunteers within 9 months to meet the center’s launch date deadline.
▪ Introduced opportunities in funding and volunteering to area businesses and government officials to
participate in various programs.
Cathedral International, Perth Amboy, NJ — 03/2011 to 08/2012
Executive Assistant to COO
Hired to provide assistance to COO including documentation and correspondence, conference organization,
maintaining office organization and supplies, as well as direct all guests to appropriate departments.
▪ Located new vendors that provided materials at a reduced cost to save 20% of budget.
Program Specialist
Created and implemented educational and advocacy programs with focus on lung health and asthma directed to
children and adults.
▪ Championed the creation and implementation of NJ’s first Asthma Olympics for children to participate
in Olympic style events.
▪ Conducted educational trainings for 25 volunteer facilitators to present programs on asthma and related
topics throughout the state.
▪ Recruited nonpaid staff to assist with program needs
2. Pamela Banks-Johnson pbanksjohnson@gmail.com/908.294.8229 Page 2
Professional Experience—Continued
Catholic Charities Ozanam Family Shelter, Edison, NJ — 03/2003 to 04/2006
Case Manager
Assisted individuals and families in finding permanent housing and employment opportunities.
▪ Maintained a caseload of 15 families.
▪ Partnered with community and government agencies to create a tailored plan of action for families to
re-gain independence.
▪ Client scorecard consisted of 65% finding jobs, 80% found permanent housing, 10% entered
transitional living programs, and 10% were negatively discharged.
ADDITIONAL EXPERIENCE
NJ Division of Youth and Family Services, Piscataway, NJ —06/1980 to 11/2001
Supervising Family Service Specialist
Supervised child protective service workers in the area of investigation and service provision
Provided supervision, guidance and training to staff
Performed limited human resource duties
New Jersey Orators, Somerset, NJ˗˗09/2004 to Present
Volunteer Lead Coach
Providing training and skills in the areas of public speaking and reading literacy for children ages 7 to 18
Recruits volunteers and participants for program
EDUCATION
Master of Public Administration concentration in Nonprofit Management
DeVry University, Keller Graduate School of Management, Oak Brook, IL with honors
Relevant Coursework
Management, Organizational Development, Human Resources
Bachelor of Arts in Criminal Justice
University of Hartford, West Hartford, CT
Certificate in Volunteer Management, NORWESCAP, Phillipsburg, NJ