1. Joshua Shelton
9141 N Vicksburg Park Ct. Charlotte, North Carolina 28210
704-591-1320 sheltonja123@gmail.com
Proven skills and experience in successfully working with, coaching and leading groups of children and
adults from diverse socio-economic backgrounds; excellent communication and interpersonal skills.
Talented in multitasking and problem resolution; aware and sensitive to task at hand involving situations or
issues and adjust personal style accordingly.
Positive Attitude ... Organized ... Quick Learner ... Flexible ... Strong Work Ethic ... Integrity ... Trustworthy
EDUCATION
Appalachian State University ~ Boone, NC December 2014
B.S. Degree in Psychology: Concentration in Business, Natural Sciences and Health Studies
Minor in Spanish – Dean’s List for two semesters
Study Abroad in London, England and Spain – Barcelona, Madrid and Toledo: Spanish and
International Relations
Related Coursework
Industrial Psychology – Hiring Procedures / Performance Reviews Intro to Business
Intro to Organizational Behavior Principles of Accounting 1 & 2
Extracurricular Activities
Pi Kappa Phi – Executive Council (one year) and Scholarship Chairman (two years)
WORK EXPERIENCE
March 2015 to TARGET ~ Matthews, NC
Present Team Leader
Trained and oriented new employees in corporate protocols and store job functions,
including clocking in.
Mentored and coached staff of five to 12 in best practices of customer service and
satisfaction in promoting and maintaining corporate brand. Instrumental in trouble-
shooting and problem resolution of issues and problems with staff and customers.
In charge of interviewing and selecting new hires, and managing inventory.
August 2011 to BOJANGLES ~ Boone, NC
December 2013 Shift Manager / Staff Training
Trained and oriented new employees in corporate protocols and store job functions,
including clocking in, making / baking biscuits and how to prepare food in grill area.
Mentored and coached staff of five to 12 in best practices of customer service and
satisfaction in promoting and maintaining corporate brand. Instrumental in trouble-
shooting and problem resolution of issues and problems with staff and customers.
Participated in interviewing and selecting new hires; managed inventory and cash.
2. Joshua Shelton Page 2
WORK EXPERIENCE (continued)
June 2011 to CAMP HOLIDAY ~ Charlotte, NC
November 2011 Camp Counselor to Children with Down Syndrome and Autism Aged 5 to 16
Directed children to various stations including music, gym and drama; assisted older
children in life skills such as personalized shopping.
Ensured children’s days were filled with fun and educational opportunities while
maintaining clean and safe environments; conveyed extreme patience and positive
attitude in working with children.