The document discusses communication apprehension, which refers to the fear of communication. It identifies two types of communication apprehension: trait apprehension which is a general fear of communication, and state apprehension which refers to fear specific to a given situation. Factors that can increase communication apprehension are discussed such as the degree of evaluation, unpredictability, and dissimilarity in a situation. Theories for managing communication apprehension include cognitive restructuring, systematic desensitization, and skill acquisition. Suggestions are provided for empowering apprehensive communicators such as practicing active listening and speaking to one person at a time.

2. Learning Objectives of this topic Be able to understand some major obstacles of everyday life. know the techniques of overcoming these obstacles. Learn the latest researches on these common issues.

3. Communication Apprehension Trait Apprehension: It Refers to fear of communication generally, regardless of specific situation. State Apprehension: In contrast, is specific to given communication situation.

4. Apprehensive Behaviors Apprehensions leads to a decrease in the frequency, strength, and likelihood of engaging in communication transactions. High apprehensive avoid communication situations; when forced to participate, they do so little as possible. Apprehensive disclose little and avoid occupations with heavy communications demands.

5. Causes of CA Heredity Childhood experience Roles of Parents School

6. What Increases Communication Apprehension Degree of Evaluation Subordinate State Degree of Conspicuousness Degree of Unpredictability Degree of Dissimilarity Lack of Communication Skills and Experience

7. Theories of CA and Its Management Cognitive Restructuring: this theory holds your unrealistic beliefs which generate a fear of failure. Systematic Desensitization: it is a technique for dealing with a variety of fears including communication apprehension. Skill Acquisition: it is because you see yourself having inadequate skills. So you logically fear failing.

8. Empowering Apprehensives Here are some suggestions based largely on the insights of shyness and apprehension researchers. Nudge to try out new communication situations Demonstrate your understanding and empathy for the other person’s shyness Practice active listening.

9. Decide on your specific objectives first. Put yourself in your audience’s place. Don’t memorize, don't read.

10. Speak to one person at a time . Try not to think about your hands and facial expression . Take it slow and easy.

11. Speak the way you talk. Ask for advice and criticism. View speeches as communication rather than performance.

12. why does criticism hit hard? Coping with Criticism The first step to dealing with criticism is to distinguish between, valid and invalid criticism.

13. If you view criticism as a misunderstanding or an unsolved problem instead of a personal attack, you will have the composure necessary to deal with the situation positively.

14. Responding to criticism positively involve following strategies: Agreement, accepting your mistakes and faults without guilt. Disagreement , stating you disagreement when the criticism is clearly invalid. Disarming, listening closely, if there is any truth,

15. Empathy, listening out for critic’s feeling. Inquiry, asking a question in order to discover more about what the critic think.

16. Overcoming Shyness Determine why you’re shy in the first place. Act as if you’re not shy. Practice making eye contact and smiling when you have interactions with others.

17. Look your best. Decrease your fear of rejection by imagining the worst possible outcome. Look and learn. Develop a positive feeling about yourself.

18. Procrastination putting off doing something until a later time Is it in your interest to overcome procrastination? Procrastination is a fear of Success

19. How to Deal with PROCRASTINATION Stop regarding Procrastination as a harmless Subject Pick one specific area where Procrastination Plagues you Try ‘’Swiss cheese’’ approach Don’t dodge the most difficult one Give deadlines Recognise that the finished project does not have to be perfect Learn to transfer the Energy to other Projects

20. Reward yourself Avoid Clutters Take breaks Manage your time Don’t be afraid to say ‘’no’’ Delegate