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PROJECT LIFE CYCLE
PRODUCT LIFE CYCLE 
• It refers to stages in project’s development 
• Life cycles are important because they 
demonstrate the logic that governs a project 
• They also help in developing our plans that 
help us to carry out the project
PROJECT LIFE CYCLE 
• PLC 
MAN 
HOURS 
CONCEPTUALIZATION PLANNING EXECUTION TERMINATION
PROJECT LIFE CYCLE 
• Conceptualization. refers to development of initial 
goals and technical specifications of a project. The 
scope of work is determined , necessary resources 
identified and stakeholders signed in 
• Planning. All detailed specifications , schematics, 
schedules and other plans are developed. 
– Individual pieces of project , often called work 
packages, are broken down, individual assignments 
and process for completion delineated
PROJECT LIFE CYCLE 
• Execution. The actual work is performed, the 
system developed or the product created. In 
this phase bulk of project team labor is 
performed. Costs ramp up rapidly during this 
phase. 
• Termination. This occurs when the project is 
transformed to customer. 
– As specific sub activities are completed the project 
shrinks in scope and costs decline rapidly
PROJECT LIFE CYCLE 
• The stages in PLC are the way points at which 
project teams can evaluate both in 
performance and project’s overall status 
• The life cycle model serves the two fold 
function of project timing (schedule)and 
project requirement (resources) allowing 
team members to better focus on what and 
when resources are needed
PROJECT LIFE CYCLE 
• Some components of project may change over 
a period of time over the course of the project 
• Client Interest. The level of enthusiasm or 
concern expressed by the project’s intended 
customer ( could be internal or external) 
• Project Stake. The amount of corporate 
investment in the project. The longer the life , 
the greater the investment
PROJECT LIFE CYCLE 
• Resources. The commitment of financial, 
human and technical resources over the life 
of the project 
• Creativity. The degree of innovation required 
by the project especially during development 
phase. 
• Uncertainty. The degree associated with the 
project. Uncertainty is highest at the 
beginning because many challenges have yet 
to be identified, let alone addressed.
PROJECT LIFE CYCLES & THEIR EFFECTS 
• PLC 
INTENSITY 
LEVEL 
CLIENT INTEREST 
PROJECT STAKE 
RESOURCES 
CREATIVITY 
UNCERTAINTY 
CONCEPTUALIZATION PLANNING EXECUTION TERMINATION
PROJECT LIFE CYCLES & THEIR EFFECTS 
• The information supplied in previous figure is 
useful for developing a sense of competing issues 
and challenges that a project team is likely to 
face over the life cycle 
• Over time we see that certain characteristics 
begin to decrease while some begin to increase 
• Balancing the requirements of these elements 
across the life cycle is just one of the many 
demands place d upon a project team
DETERMINANTS OF PROJECT SUCCESS
DETERMINANTS OF PROJECT SUCCESS 
• This aspect can be very confusing 
• The definition of project success must take 
into consideration the elements the elements 
that define the very nature of project 
– Time 
– Budget 
– Functionality 
– Customer satisfaction
DETERMINANTS OF PROJECT SUCCESS 
• Three criteria for project success 
• Time. Projects are constrained by the time. They 
cannot continue indefinitely. Therefore the first 
determinant can be classified as ‘Time’. The 
projects should come up within the allotted time 
frame 
• Cost. The projects have a limited budget. It is 
always a challenge to ensure that projects are 
completed within allotted cost to ensure 
efficient use of resources. This is the second 
determinant
DETERMINANTS OF PROJECT SUCCESS 
• Performance. All projects are initially 
developed to adhere to some technical 
specification. The projects clients do expect 
the performance of the end result as 
expected. This aspect can be called as ‘quality 
check’.
DETERMINANTS OF PROJECT SUCCESS 
• A fourth criteria has been added 
• Client Acceptance. This principle argues that 
projects are developed with customers in 
mind. If client acceptance is a key variable, 
then we also must ask whether is acceptable 
to the customer for whom it was intended
DETERMINANTS OF PROJECT SUCCESS 
• We can think of criteria for project success in 
terms of internal vs external conditions 
• When PM was practiced primarily by 
construction and other heavy industries, its 
chief value was in maintaining internal 
organizational control over money and time. 
• The triple constraint made perfect sense
DETERMINANTS OF PROJECT SUCCESS 
• More recently the traditional triple constraint has 
come under increasing criticism as a measure of 
project success. 
• The final product could be a failure , but if it has 
been delivered in time and on budget and satisfies 
original specifications ( however flawed) the project 
could itself be declared a success. 
• Adding external criteria of client acceptance corrects 
such shortcomings 
– It refocuses org attention outside towards the 
customer 
– It recognizes that the final arbiter is marketplace
DETERMINANTS OF PROJECT SUCCESS 
• Another approach is taking into consideration 
the promise that delivered product can 
generate future opportunities , whether 
commercial or technical for the org .The 
relevant dimensions are:- 
• Proper Efficiency. Meeting budget and 
scheduled expectations 
• Impact on the customer. Meeting technical 
specifications, addressing customer’s needs
DETERMINANTS OF PROJECT SUCCESS 
• Business Success. Determining whether the 
project achieved significant commercial success 
• Future Potential. Determining whether project 
opened new markets or new product lines. 
• This approach challenges the conventional triple 
constraint principle for assessing project success. 
Corporations expect projects not only to run 
efficiently but be developed to meet customer’s 
needs, achieve commercial success and serve as 
a conduit to new business opportunities.
DEVELOPING PROJECT MANAGEMENT 
MATURITY
PM MATURITY MODELS 
• PM maturity models are used by org to bench 
mark the best practices of successful PM firms 
• PM maturity models recognize that different 
organizations are currently at different levels of 
sophistication in their best practices for 
managing projects 
• Purpose of benchmarking. is to systematically 
manage the process improvement of project 
delivery by a single organization over a period of 
time
PM MATURITY MODELS 
• Because there are many diverse dimensions of 
PM practice , for a new org that is just starting to 
introduce PM to their operations , it is common 
to ask the question, ’Where do we start”? 
• This is which of the multiple PM processes should 
we investigate, model and apply to our org. 
• Maturity models provide the necessary 
framework to first analyze and critically evaluate 
the current practices as they pertain to managing 
projects.
PM MATURITY MODELS 
• Secondly compare these practices against 
those of chief competitors or some general 
industry standard 
• Thirdly define a systematic route for 
improving these practices
PM MATURITY MODELS 
• Spider web Diagram for measuring project 
maturity – Here a set of significant project 
management practices have first been 
identified for organizations within a specified 
industry. 
• The rings in the diagram represents a critical 
evaluation of the manner in which the org 
matches with the industry standards
SPIDER WEB DIAGRAM WITH EMBEDDED 
ORGANIZATIONAL EVALUATION 
PROJECT SCHEDULING 
STRUCTURAL 
SUPPORT FOR PM 
PORTFOLIO 
MANAGEMENT 
COACHING AUDITING & 
EVALUATING PROJECTS 
CONTROL PRACTICES 
PERSONNEL 
DEVELOPMENT 
FOR PROJECTS 
NETWORKING 
BETWEEN 
PROJECTS 
PROJECT STAKEHOLDER 
MANAGEMENT 
3 
2 
1 
0
PROJECT STAKEHOLDERS
STAKEHOLDER MANAGEMENT 
• Organizational research tells us that org and projects 
teams cannot operate in ways that ignore the 
external effects of their decisions 
• One way to understand the relationship of project 
managers and their projects to rest of the 
organization is through employing stakeholders 
analysis. 
• Stakeholders Analysis. Is a tool for demonstrating 
some of the seemingly irresolvable conflicts that 
occur through the planned creation and introduction 
of new projects
STAKEHOLDER MANAGEMENT 
• Project stakeholders are defined as all 
individuals or groups who have an active stake 
in the project and can potentially impact 
either positively or negatively its development 
• Project Stakeholders Analysis, consists of 
formulating strategies to identify and if 
necessary manage for the positive results the 
impact of stakeholders on the project
STAKEHOLDER MANAGEMENT 
• Stakeholder analysis is helpful to the degree 
that it compels firms to acknowledge the 
potentially wide ranging effect that their 
actions can have , both intended and 
unintended, on various stakeholder groups.
STAKEHOLDER MANAGEMENT 
• Internal Stakeholders 
– Top Management 
– Accountant 
– Other functional Managers 
– Project team member 
• External Stakeholders 
– Clients 
– Competitors 
– Suppliers 
– Environmental, political, consumer and other 
intervenor groups
STAKEHOLDER MANAGEMENT 
• Clients 
– Clients are concerned with receiving the project as 
quickly as possible because longer the delay , the 
money invested sits without generating any returns 
– Many projects start well before the clients needs are 
fully defined. 
– Customers usually feel that that they have a right to 
make suggestions , alterations in the project 
features/schedules as finally the project is as good as it 
is acceptable and useful 
– Client term does not always refer to entire organization 
and because of different conflicting reasons between 
groups the stakeholders analysis of a customer 
organization can be a complex undertaking
STAKEHOLDER MANAGEMENT 
• Competitors. 
– Are important because they are affected by 
successful completion of project 
– Likewise should a rival company bring a new 
product to market , the project team’s parent 
org could be forced to alter, delay or even 
abandon the project 
– In assessing competitor as a project 
stakeholder ,project manager should try to 
uncover any information which could bring out 
certain lessons
STAKEHOLDER MANAGEMENT 
• Suppliers. 
– Project manager needs to ensure steps that would 
ensure steady deliveries of externally purchased 
items 
– Also project manager needs to ensure that each 
supplier receives the input information necessary 
to implement their part of project in timely way. 
– Secondly project manager must monitor that 
deliveries take place as intended
STAKEHOLDER MANAGEMENT 
• Intervenor group. 
–Any environmental, political, social or 
community group that can have a positive 
or negative effect on the project’s 
development & successful launch are 
referred to as intervenor groups 
–They have the capacity to intervene in the 
project development and force their 
concern to be included in the equation for 
project implementation
STAKEHOLDER MANAGEMENT 
• Top Management. 
– In most org the top management hold a great 
deal of control over managers and in position to 
regulate their freedom of action 
– Top management requires that the project be 
timely, cost efficient and minimal disruptive 
• Accounting. 
– They work towards maintaining cost efficiency of 
project team 
–Hence are sometime perceived as enemies of the 
projects
STAKEHOLDER MANAGEMENT 
• Functional Managers. 
– In many case the project members are on 
loan from various departments. 
– The functional members still expect a lot of 
work from each member in performing 
their functional responsibilities 
– Project managers need to appreciate the 
power of the organizational functional 
managers as a stakeholders group
STAKEHOLDER MANAGEMENT 
• Project Team Members 
– The team members have a tremendous stake in 
project’s outcome 
– Although some may have a divided sense of 
loyalty between the project and functional group, 
in most case they are handpicked or may be 
volunteers for work which can throw challenges 
and oppurtunities for growth. 
– Project managers must understand that 
product’s success will depend upon the 
commitment and productivity of each member
MANAGING STAKEHOLDERS
MANAGING STAKEHOLDERS 
• Assess Your Own Capability. Does the Project 
manager and the team members have the 
political savvy and sufficiently strong 
bargaining power to gain support from each 
of the stakeholders group? 
• Define the Problem. Be able to very clearly 
have a foresight on the nature of problem to 
bring in clarity.
MANAGING STAKEHOLDERS 
• Six steps as suggested by Block 
• Assess The Environment. It is very important 
to recognize the environmental state before 
embarking on a project 
• Identify the goals of Principal Actors. Project 
manager should attempt to understand and 
paint an accurate portrait of stakeholder 
concern.
MANAGING STAKEHOLDERS 
• Develop Solutions. 
– It means to creating action plan to address as 
much as possible the needs of various 
stakeholders in relation to other stakeholders 
groups. 
– Do our political homework. This stage is a result of 
perpetual firefighting during which the project 
manager is a virtual pendulum swinging from crisis 
to crisis
MANAGING STAKEHOLDERS 
• Test and Refine the Solutions. 
– In testing and refining solutions the project 
manager and team should realize that solution 
implementation is an iterative process 
– Project Team to make guesses on stakeholders 
reaction and reshape strategies accordingly. 
– Along the way the notions are refined
MANAGING STAKEHOLDERS 
• The six steps form an important method of 
acknowledging the role the stakeholders play in 
successful project implementation 
• They allow project managers to approach ‘political 
stakeholders management ‘ much as they would any 
form of problem solving, recognizing it as a 
multivariate problem as various stakeholders interact 
with the project and with each other 
• Solution to political stakeholder management can be 
richer more comprehensive and more accurate.
FORMS OF ORGANIZATIONAL 
STRUCTURE
THREE ELEMENTS OF 
ORGANIZATIONAL STRUCTURE 
• Org structure designates formal reporting 
relationships including the number of level in the 
hierarchy and the span of control of managers 
and supervisors 
• Org structure identifies the grouping together of 
individuals into departments and departments 
into total organization 
• Org structure includes the design of systems to 
ensure effective communication, coordination 
and integrating of effort across departments
COMMON FORM OF 
ORGANIZATIONAL STRUCTURES 
• Functional Organizations – companies are 
structured by grouping people performing similar 
activities into departments 
• Project Organizations – Companies are structured 
by grouping people into project teams on 
temporary assignments 
• Matrix Organizations – companies are structured 
by creating a dual hierarchy in which functional 
and projects have equal prominence
BOARD OF DIRECTORS 
CHIEF EXECUTIVE 
VP MARKETING VP PRODUCTION VP FINANCE VP RESEARCH 
MARKET RESEARCH 
SALES 
AFTER MARKET 
SUPPORT 
ADVERTISING 
LOGISTICS 
OUTSOURCING 
DISTRIBUTION 
WAREHOUSING 
MANUFACTURING 
ACCOUNTING 
SERVICES 
CONTRACTING 
INVESTMENTS 
EMPLOYEE BENEFITS 
NEW PRODUCTS 
TESTING 
RESEARCH LABS 
QUALITY 
FUNCTIONAL STRUCTURES
Strengths and Weaknesses of 
Functional Structures 
Strengths for PM 
• Projects are developed 
within the basic functional 
structure of the org 
requiring no disruption & 
change to the firm’s design 
• Enables the development of 
in depth knowledge & 
intellectual capital 
• Allows for standard career 
paths. PM members only 
perform their duties as 
needed while maintaining 
maximum connection with 
their functional group 
Weaknesses for PM 
• Functional siloing makes it 
difficult to achieve cross 
functional cooperation 
• Lack of customer focus 
• Projects generally take longer 
to complete due to structural 
problem , slower 
communication, lack of direct 
ownership of project and 
competing priorities among the 
functional departments 
• Projects may be sub optimized 
due to varying interest or 
commitment across functional 
boundaries
Matrix Oriented Organizational Structure
STRENGTHS AND WEAKNESSES OF 
MATRIX STRUCTURE 
Strengths for Project 
Management 
• Suited to dynamic 
environment 
• Emphasizes the dual 
importance of project 
management and functional 
efficiency 
• Promotes coordination 
across functional units 
• Maximizes scarce resources 
between competing project 
and functional 
responsibilities 
Weaknesses for Project 
Management 
• Dual hierarchies mean two 
bosses 
• Requires significant time to 
be spent negotiating the 
sharing of critical resources 
between projects and 
departments 
• Can be frustrating for 
workers caught between 
competing project and 
functional demand
Project Oriented Organizational Structure
Strengths and weakness of Project 
Structure 
Strengths for PM 
• Assigns authority solely to the 
Project manager 
• Leads to improved 
communication across the org 
and among functional groups 
• Promotes effective and speedy 
decision making 
• Promote the creation of 
cadres of project management 
experts 
• Encourages rapid response to 
market opportunities 
Weaknesses for Project 
Management 
• Setting up and maintaining 
teams can be expensive 
• Potential for project team 
members to develop loyalty to 
the project rather than to the 
overall organization 
• Difficult to maintain a pooled 
supply of intellectual capital 
• Concern among project team 
members about their future 
once the project ends
THANK YOU

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Session 2 mod 2 proj mgt

  • 2. PRODUCT LIFE CYCLE • It refers to stages in project’s development • Life cycles are important because they demonstrate the logic that governs a project • They also help in developing our plans that help us to carry out the project
  • 3. PROJECT LIFE CYCLE • PLC MAN HOURS CONCEPTUALIZATION PLANNING EXECUTION TERMINATION
  • 4. PROJECT LIFE CYCLE • Conceptualization. refers to development of initial goals and technical specifications of a project. The scope of work is determined , necessary resources identified and stakeholders signed in • Planning. All detailed specifications , schematics, schedules and other plans are developed. – Individual pieces of project , often called work packages, are broken down, individual assignments and process for completion delineated
  • 5. PROJECT LIFE CYCLE • Execution. The actual work is performed, the system developed or the product created. In this phase bulk of project team labor is performed. Costs ramp up rapidly during this phase. • Termination. This occurs when the project is transformed to customer. – As specific sub activities are completed the project shrinks in scope and costs decline rapidly
  • 6. PROJECT LIFE CYCLE • The stages in PLC are the way points at which project teams can evaluate both in performance and project’s overall status • The life cycle model serves the two fold function of project timing (schedule)and project requirement (resources) allowing team members to better focus on what and when resources are needed
  • 7. PROJECT LIFE CYCLE • Some components of project may change over a period of time over the course of the project • Client Interest. The level of enthusiasm or concern expressed by the project’s intended customer ( could be internal or external) • Project Stake. The amount of corporate investment in the project. The longer the life , the greater the investment
  • 8. PROJECT LIFE CYCLE • Resources. The commitment of financial, human and technical resources over the life of the project • Creativity. The degree of innovation required by the project especially during development phase. • Uncertainty. The degree associated with the project. Uncertainty is highest at the beginning because many challenges have yet to be identified, let alone addressed.
  • 9. PROJECT LIFE CYCLES & THEIR EFFECTS • PLC INTENSITY LEVEL CLIENT INTEREST PROJECT STAKE RESOURCES CREATIVITY UNCERTAINTY CONCEPTUALIZATION PLANNING EXECUTION TERMINATION
  • 10. PROJECT LIFE CYCLES & THEIR EFFECTS • The information supplied in previous figure is useful for developing a sense of competing issues and challenges that a project team is likely to face over the life cycle • Over time we see that certain characteristics begin to decrease while some begin to increase • Balancing the requirements of these elements across the life cycle is just one of the many demands place d upon a project team
  • 12. DETERMINANTS OF PROJECT SUCCESS • This aspect can be very confusing • The definition of project success must take into consideration the elements the elements that define the very nature of project – Time – Budget – Functionality – Customer satisfaction
  • 13. DETERMINANTS OF PROJECT SUCCESS • Three criteria for project success • Time. Projects are constrained by the time. They cannot continue indefinitely. Therefore the first determinant can be classified as ‘Time’. The projects should come up within the allotted time frame • Cost. The projects have a limited budget. It is always a challenge to ensure that projects are completed within allotted cost to ensure efficient use of resources. This is the second determinant
  • 14. DETERMINANTS OF PROJECT SUCCESS • Performance. All projects are initially developed to adhere to some technical specification. The projects clients do expect the performance of the end result as expected. This aspect can be called as ‘quality check’.
  • 15. DETERMINANTS OF PROJECT SUCCESS • A fourth criteria has been added • Client Acceptance. This principle argues that projects are developed with customers in mind. If client acceptance is a key variable, then we also must ask whether is acceptable to the customer for whom it was intended
  • 16. DETERMINANTS OF PROJECT SUCCESS • We can think of criteria for project success in terms of internal vs external conditions • When PM was practiced primarily by construction and other heavy industries, its chief value was in maintaining internal organizational control over money and time. • The triple constraint made perfect sense
  • 17. DETERMINANTS OF PROJECT SUCCESS • More recently the traditional triple constraint has come under increasing criticism as a measure of project success. • The final product could be a failure , but if it has been delivered in time and on budget and satisfies original specifications ( however flawed) the project could itself be declared a success. • Adding external criteria of client acceptance corrects such shortcomings – It refocuses org attention outside towards the customer – It recognizes that the final arbiter is marketplace
  • 18. DETERMINANTS OF PROJECT SUCCESS • Another approach is taking into consideration the promise that delivered product can generate future opportunities , whether commercial or technical for the org .The relevant dimensions are:- • Proper Efficiency. Meeting budget and scheduled expectations • Impact on the customer. Meeting technical specifications, addressing customer’s needs
  • 19. DETERMINANTS OF PROJECT SUCCESS • Business Success. Determining whether the project achieved significant commercial success • Future Potential. Determining whether project opened new markets or new product lines. • This approach challenges the conventional triple constraint principle for assessing project success. Corporations expect projects not only to run efficiently but be developed to meet customer’s needs, achieve commercial success and serve as a conduit to new business opportunities.
  • 21. PM MATURITY MODELS • PM maturity models are used by org to bench mark the best practices of successful PM firms • PM maturity models recognize that different organizations are currently at different levels of sophistication in their best practices for managing projects • Purpose of benchmarking. is to systematically manage the process improvement of project delivery by a single organization over a period of time
  • 22. PM MATURITY MODELS • Because there are many diverse dimensions of PM practice , for a new org that is just starting to introduce PM to their operations , it is common to ask the question, ’Where do we start”? • This is which of the multiple PM processes should we investigate, model and apply to our org. • Maturity models provide the necessary framework to first analyze and critically evaluate the current practices as they pertain to managing projects.
  • 23. PM MATURITY MODELS • Secondly compare these practices against those of chief competitors or some general industry standard • Thirdly define a systematic route for improving these practices
  • 24. PM MATURITY MODELS • Spider web Diagram for measuring project maturity – Here a set of significant project management practices have first been identified for organizations within a specified industry. • The rings in the diagram represents a critical evaluation of the manner in which the org matches with the industry standards
  • 25. SPIDER WEB DIAGRAM WITH EMBEDDED ORGANIZATIONAL EVALUATION PROJECT SCHEDULING STRUCTURAL SUPPORT FOR PM PORTFOLIO MANAGEMENT COACHING AUDITING & EVALUATING PROJECTS CONTROL PRACTICES PERSONNEL DEVELOPMENT FOR PROJECTS NETWORKING BETWEEN PROJECTS PROJECT STAKEHOLDER MANAGEMENT 3 2 1 0
  • 27. STAKEHOLDER MANAGEMENT • Organizational research tells us that org and projects teams cannot operate in ways that ignore the external effects of their decisions • One way to understand the relationship of project managers and their projects to rest of the organization is through employing stakeholders analysis. • Stakeholders Analysis. Is a tool for demonstrating some of the seemingly irresolvable conflicts that occur through the planned creation and introduction of new projects
  • 28. STAKEHOLDER MANAGEMENT • Project stakeholders are defined as all individuals or groups who have an active stake in the project and can potentially impact either positively or negatively its development • Project Stakeholders Analysis, consists of formulating strategies to identify and if necessary manage for the positive results the impact of stakeholders on the project
  • 29. STAKEHOLDER MANAGEMENT • Stakeholder analysis is helpful to the degree that it compels firms to acknowledge the potentially wide ranging effect that their actions can have , both intended and unintended, on various stakeholder groups.
  • 30. STAKEHOLDER MANAGEMENT • Internal Stakeholders – Top Management – Accountant – Other functional Managers – Project team member • External Stakeholders – Clients – Competitors – Suppliers – Environmental, political, consumer and other intervenor groups
  • 31. STAKEHOLDER MANAGEMENT • Clients – Clients are concerned with receiving the project as quickly as possible because longer the delay , the money invested sits without generating any returns – Many projects start well before the clients needs are fully defined. – Customers usually feel that that they have a right to make suggestions , alterations in the project features/schedules as finally the project is as good as it is acceptable and useful – Client term does not always refer to entire organization and because of different conflicting reasons between groups the stakeholders analysis of a customer organization can be a complex undertaking
  • 32. STAKEHOLDER MANAGEMENT • Competitors. – Are important because they are affected by successful completion of project – Likewise should a rival company bring a new product to market , the project team’s parent org could be forced to alter, delay or even abandon the project – In assessing competitor as a project stakeholder ,project manager should try to uncover any information which could bring out certain lessons
  • 33. STAKEHOLDER MANAGEMENT • Suppliers. – Project manager needs to ensure steps that would ensure steady deliveries of externally purchased items – Also project manager needs to ensure that each supplier receives the input information necessary to implement their part of project in timely way. – Secondly project manager must monitor that deliveries take place as intended
  • 34. STAKEHOLDER MANAGEMENT • Intervenor group. –Any environmental, political, social or community group that can have a positive or negative effect on the project’s development & successful launch are referred to as intervenor groups –They have the capacity to intervene in the project development and force their concern to be included in the equation for project implementation
  • 35. STAKEHOLDER MANAGEMENT • Top Management. – In most org the top management hold a great deal of control over managers and in position to regulate their freedom of action – Top management requires that the project be timely, cost efficient and minimal disruptive • Accounting. – They work towards maintaining cost efficiency of project team –Hence are sometime perceived as enemies of the projects
  • 36. STAKEHOLDER MANAGEMENT • Functional Managers. – In many case the project members are on loan from various departments. – The functional members still expect a lot of work from each member in performing their functional responsibilities – Project managers need to appreciate the power of the organizational functional managers as a stakeholders group
  • 37. STAKEHOLDER MANAGEMENT • Project Team Members – The team members have a tremendous stake in project’s outcome – Although some may have a divided sense of loyalty between the project and functional group, in most case they are handpicked or may be volunteers for work which can throw challenges and oppurtunities for growth. – Project managers must understand that product’s success will depend upon the commitment and productivity of each member
  • 39. MANAGING STAKEHOLDERS • Assess Your Own Capability. Does the Project manager and the team members have the political savvy and sufficiently strong bargaining power to gain support from each of the stakeholders group? • Define the Problem. Be able to very clearly have a foresight on the nature of problem to bring in clarity.
  • 40. MANAGING STAKEHOLDERS • Six steps as suggested by Block • Assess The Environment. It is very important to recognize the environmental state before embarking on a project • Identify the goals of Principal Actors. Project manager should attempt to understand and paint an accurate portrait of stakeholder concern.
  • 41. MANAGING STAKEHOLDERS • Develop Solutions. – It means to creating action plan to address as much as possible the needs of various stakeholders in relation to other stakeholders groups. – Do our political homework. This stage is a result of perpetual firefighting during which the project manager is a virtual pendulum swinging from crisis to crisis
  • 42. MANAGING STAKEHOLDERS • Test and Refine the Solutions. – In testing and refining solutions the project manager and team should realize that solution implementation is an iterative process – Project Team to make guesses on stakeholders reaction and reshape strategies accordingly. – Along the way the notions are refined
  • 43. MANAGING STAKEHOLDERS • The six steps form an important method of acknowledging the role the stakeholders play in successful project implementation • They allow project managers to approach ‘political stakeholders management ‘ much as they would any form of problem solving, recognizing it as a multivariate problem as various stakeholders interact with the project and with each other • Solution to political stakeholder management can be richer more comprehensive and more accurate.
  • 45. THREE ELEMENTS OF ORGANIZATIONAL STRUCTURE • Org structure designates formal reporting relationships including the number of level in the hierarchy and the span of control of managers and supervisors • Org structure identifies the grouping together of individuals into departments and departments into total organization • Org structure includes the design of systems to ensure effective communication, coordination and integrating of effort across departments
  • 46. COMMON FORM OF ORGANIZATIONAL STRUCTURES • Functional Organizations – companies are structured by grouping people performing similar activities into departments • Project Organizations – Companies are structured by grouping people into project teams on temporary assignments • Matrix Organizations – companies are structured by creating a dual hierarchy in which functional and projects have equal prominence
  • 47. BOARD OF DIRECTORS CHIEF EXECUTIVE VP MARKETING VP PRODUCTION VP FINANCE VP RESEARCH MARKET RESEARCH SALES AFTER MARKET SUPPORT ADVERTISING LOGISTICS OUTSOURCING DISTRIBUTION WAREHOUSING MANUFACTURING ACCOUNTING SERVICES CONTRACTING INVESTMENTS EMPLOYEE BENEFITS NEW PRODUCTS TESTING RESEARCH LABS QUALITY FUNCTIONAL STRUCTURES
  • 48. Strengths and Weaknesses of Functional Structures Strengths for PM • Projects are developed within the basic functional structure of the org requiring no disruption & change to the firm’s design • Enables the development of in depth knowledge & intellectual capital • Allows for standard career paths. PM members only perform their duties as needed while maintaining maximum connection with their functional group Weaknesses for PM • Functional siloing makes it difficult to achieve cross functional cooperation • Lack of customer focus • Projects generally take longer to complete due to structural problem , slower communication, lack of direct ownership of project and competing priorities among the functional departments • Projects may be sub optimized due to varying interest or commitment across functional boundaries
  • 50. STRENGTHS AND WEAKNESSES OF MATRIX STRUCTURE Strengths for Project Management • Suited to dynamic environment • Emphasizes the dual importance of project management and functional efficiency • Promotes coordination across functional units • Maximizes scarce resources between competing project and functional responsibilities Weaknesses for Project Management • Dual hierarchies mean two bosses • Requires significant time to be spent negotiating the sharing of critical resources between projects and departments • Can be frustrating for workers caught between competing project and functional demand
  • 52. Strengths and weakness of Project Structure Strengths for PM • Assigns authority solely to the Project manager • Leads to improved communication across the org and among functional groups • Promotes effective and speedy decision making • Promote the creation of cadres of project management experts • Encourages rapid response to market opportunities Weaknesses for Project Management • Setting up and maintaining teams can be expensive • Potential for project team members to develop loyalty to the project rather than to the overall organization • Difficult to maintain a pooled supply of intellectual capital • Concern among project team members about their future once the project ends