Quarterly the Borough of West Chester staff gets together for technology training. The training is focused on both the professional and personal side of technology. This is the Fall 2013 training presentation.
Education 2.0: Innovation, Collaboration, Celebration via Effortless Integrationtechdude221
This is a presentation given at the 2009 NJEA Convention. It is an overview of Web 2.0 tools available for K12 educators and provides tips to getting started using these tools in their schools or classrooms.
Technology Tips for Students-New Student Tech CampStephanie Moore
New student tech camp hosted two weeks before school begins. Material and information used to ready students in the use of their 1:1 Tablet PCs at Villa Duchesne
Norton's Internet Safety Advocate with a presentation on internet safety, online privacy, viruses and malware, for 8th grade students (13 years and up)
Education 2.0: Innovation, Collaboration, Celebration via Effortless Integrationtechdude221
This is a presentation given at the 2009 NJEA Convention. It is an overview of Web 2.0 tools available for K12 educators and provides tips to getting started using these tools in their schools or classrooms.
Technology Tips for Students-New Student Tech CampStephanie Moore
New student tech camp hosted two weeks before school begins. Material and information used to ready students in the use of their 1:1 Tablet PCs at Villa Duchesne
Norton's Internet Safety Advocate with a presentation on internet safety, online privacy, viruses and malware, for 8th grade students (13 years and up)
Back again by popular demand! This session featured quick tips that can change how you work. This session featured tips that are free or low-cost and help programs work more efficiently.
Presenters
* Glenn Rawdon, LSC
* Leah Peabbles, NTAP
* Joyce Raby, Joyce Raby Consulting
* Matthew Burnett, Pro Bono Net
NCET Biz Bite | Darren McBride, Email Productivity Tips and Tricks | Mar 28Dave Archer
Become an E-mail ninja: get the latest E-mail productivity tips and tricks
On March 28, NCET and Darren McBride, founder and CEO of Sierra Computer Group, got down to brass tacks about your inbox and offered practical advice on how to more effectively manage email.
Email has become both a productivity tool and a giant time waster. Too many people don’t take advantage of automation to reduce their email workload. Darren shed some light on the following:
An overview of mail services and advantages/disadvantages of each.
Tips about how to reduce volume of newsletters and spam.
Ideas on sending secure email attachments (for documents like tax returns) for free.
An overview of how artificial intelligence can sort and sift your incoming email to save you time.
How to easily backup and archive your email
Identifying and avoiding Phishing attacks via email
Syncing email and calendars with mobile devices and how to deal with duplication
Come learn how to slay your electronic inbox and get organized once and for all!
Back again by popular demand! This session featured quick tips that can change how you work. This session featured tips that are free or low-cost and help programs work more efficiently.
Presenters
* Glenn Rawdon, LSC
* Leah Peabbles, NTAP
* Joyce Raby, Joyce Raby Consulting
* Matthew Burnett, Pro Bono Net
NCET Biz Bite | Darren McBride, Email Productivity Tips and Tricks | Mar 28Dave Archer
Become an E-mail ninja: get the latest E-mail productivity tips and tricks
On March 28, NCET and Darren McBride, founder and CEO of Sierra Computer Group, got down to brass tacks about your inbox and offered practical advice on how to more effectively manage email.
Email has become both a productivity tool and a giant time waster. Too many people don’t take advantage of automation to reduce their email workload. Darren shed some light on the following:
An overview of mail services and advantages/disadvantages of each.
Tips about how to reduce volume of newsletters and spam.
Ideas on sending secure email attachments (for documents like tax returns) for free.
An overview of how artificial intelligence can sort and sift your incoming email to save you time.
How to easily backup and archive your email
Identifying and avoiding Phishing attacks via email
Syncing email and calendars with mobile devices and how to deal with duplication
Come learn how to slay your electronic inbox and get organized once and for all!
West Chester Staff Technology Training - Website,LastPass and Tips!William Mann
Technology Training Session 14 for the Borough of West Chester staff. Topics include getting around our new website, password management with LastPass, Word Tips and backups.
How to Protect Your PC from Malware, Ransomware, VirusHabFg
Your info guide to beefing up your personal computer’s safety from malicious threats! Inside this eBook, you will discover the topics about protecting your computer’s system, fighting spam, spyware & adware, phishing & identity theft, computer viruses… and anti-viruses, protection you can afford and so much more!
Computer Security Guide to Pc Security
“Your Info Guide to Beefing Up Your Personal Computer’s Safety From Malicious Threats
As we do these things on a more regular basis, we open ourselves up to potential hackers, attackers and crackers. While some may be looking to phish your personal information and identity for resale, others simply just want to use your computer as a platform from which to attack other unknowing targets. Computer Security is very important
Essential Technologies for PsychologistsBradnor444
Presentation at the 2013 Pennsylvania Psychological Association annual convention by Dr. Brad Norford. A survey in 2012 revealed that many psychologists do not use some of the basic technologies that would help to make their practices more electronically savvy and more electronically secure. This was part two of a three part presentation that also included presentations by Dr. Chris Royer and Dr. David Zehrung designed to present some of these technologies.
Grant presentation given at a Sunday Soup granting event (SundaySoup.org), describing the necessity of the FreedomBox project (FreedomBoxFoundation.org), requesting funding for a DreamPlug to prototype server build.
Presentation is given at a very high level, without getting into the technical details.
As a result of the recent "Heartbleed" security flaw discovered a two part special training was offered to the staff which first explained what heartbleed was and second tried to emphasize the importance of having a good password management plan. in this case "LastPass" was demonstrated.
West Chester Connect is a social media app that allows our residents to create "incidents" that require service from their local government. This is the presentation that was used on August 28, 2013 in a public training forum.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
6. TECHNOLOGY TRAINING – SESSION 11
TOPICS FOR DISCUSSION
•
•
•
•
Email Management (and protocol)
File and Document Management
Accessing Your Personal & Professional Files on the Go with Cloud Services
Tablet Options
• 8 Great Computer Security Tips
• Watch Out for Crypto Locker
• West Chester Connect
• Q&A
Please STOP me at
anytime during the
presentation and we can
go LIVE and walk through
anything you would like!
7. EMAIL MANAGEMENT
• Your email can become very cluttered and ―out of control‖ very quickly.
• Email in many cases is used more then phone conversations.
• Email is actually a record of your communications.
• Email is archived and is owned by the Borough of West Chester.
• There are policies & procedures governing the use of West Chester
email.
• All email is discoverable.
8. •
IT MEMO 2012-16
DESCRIBES OUR
EMAIL POLICY
It shall be understood that the Borough
of West Chester owns the ―westchester.com‖ domain name. The
ownership and compliance authority for
email service and accounts is managed
and governed by the Borough of West
Chester. All email messages and
communications through the westchester.com domain are controlled by
the Borough of West Chester.
Email messages, attachments, and other data—is
discoverable and may be used as evidence—for or
against any organization (including government
entities and publicly funded educational
institutions)—in litigation.
•
Email that is related to current, pending, or
potential litigation shall be retained, archived, and
produced during e-discovery, the evidencegathering phase of litigation.
•
Employers are allowed to routinely purge
electronic archives of data that is not relevant to
ongoing litigation or pending cases.
•
All email is archived and may be retrieved as part
of an open records request or an internal
investigation.
•
Borough of West Chester email shall not contain
profanity or illegal action of any kind.
9. GET YOUR EMAIL ORGANIZED
• Create Folders for people, groups and companies
• Drop and drag the email to these folders after you
have finished with each one.
• Only leave email in your inbox if you still need to
read it or do something with it.
10. GET YOUR EMAIL ORGANIZED
Your inbox should only
be for items that you
have not read or if you
need to respond.
Create folders as you go
along and drag your
email to the appropriate
folder when you are
finished with it.
11. SEARCHING YOUR EMAIL
You can search your email in the search window. You can search the ―current folder‖
or your entire database. You can search ―keywords‖, ―names‖ or ―email addresses‖.
12. YOUR ONLINE ARCHIVE
• Microsoft will occasionally ―archive‖
your older email. Don’t panic
because your older email is only
being moved to your ―online archive‖
which is always available to you.
13. CONTACTS ARE NOW PEOPLE
• Starting with Outlook 2013
Microsoft has changed
what they used to call
―contacts‖ to ―people‖. Also
with 2013 Facebook,
LinkedIn and Twitter can
be incorporated into your
contact listings.
14. DESIGN YOUR OWN ONLINE SIGNATURE
• You can create your own
―business card‖ and use it
as a signature in your
email messages. Simply
add yourself as a new
contact and get creative.
15. EMAIL COMMUNICATION
IS IT ALWAYS NECESSARY?
The best form of communication is almost always “face to
face”.
Try this just for a week or so. When you are sending email to a
co-worker ask yourself if you should just take a walk to the
recipient's office or work area to discuss what you were going
to send in the email?
Earlier this month I wrote an article just about this.
http://wctech.blogspot.com/2013/10/face-to-face-is-best.html
16. FILE MANAGEMENT
GET ORGANIZED JUST LIKE “THEY” DID BEFORE THE
DIGITAL AGE
Long before the first PC people managed to keep and
organize their files and documents in very logical and
seamless ways.
Today it is very easy to get overwhelmed with the
sheer number of digital files that you work with and
receive. However it is because of this that keeping
your files organized is so important in the digital age.
17. FILE MANAGEMENT
GET ORGANIZED JUST LIKE “THEY” DID BEFORE THE
DIGITAL AGE
The first thing you want to do is to take a look at your
files and make a decision how to file them. If you deal
with Vendors for example you can create one folder
titled ―Vendors‖ and then create a sub-folder for each
specific vendor. As you work with these files simply
save the documents in the proper location.
This procedure can be carried over to any type of
work related area. Just think of the files as real hard
copies and that you have a file cabinet.
Treat digital files the same way you would hard copies
and will never go wrong organizing your digital life!
19. STORING AND ACCESSING YOUR FILES IN THE
CLOUD
Today there are more affordable options then ever before when it comes to storing
and accessing your files in the cloud. There are free and paid options. Many
services like Microsoft, Google and Dropbox offer some free space and then you
pay for additional storage.
• Dropbox offers 2GB free (www.dropbox.com)
• Skydrive offers 7GB free (www.skydrive.com)
• Google offers 7GB free (www.googledrive.com)
- All of these services offer affordable paid plans for additional file storage.
Each of these services are excellent. The one you choose should be based
on what type of services you already use.
20. TABLET OPTIONS
DON’T GET CONFUSED
It seems like there are more tablet options then ever before. While PC sales are dropping the sale of tablets are surging. Many people
are now relying exclusively on their tablets, especially at home.
Why are Tablets So Popular?
1.
2.
3.
Tablets are less expensive then PC’s
4.
Tablets can entertain where PC’s cannot. Just ask my wife who enjoys Candy Crush or solitaire in the
comfort of the family room or sitting outside.
Tablets take up less space then PC’s and they are mobile.
Most people use their tablets for email, internet, social media and banking and maybe writing letters.
Tablets can easily handle these functions.
21. TABLET OPTIONS
SO MANY
Tablets come from many
different vendors offering
various operating systems,
shapes, sizes and different
levels of ability.
Because of this you need to
ask yourself one question
before you starting looking for
a tablet.
22. TABLET OPTIONS
MAKE THE RIGHT CHOICE
1. If you basically want to surf the internet, read email and perhaps play a game and
download some ―apps‖ you cannot go wrong with Apple’s iPad.
2. If you want to do everything noted above but you want a little more freedom with your
device check out a Android tablet. On most Android tablets you can add additional
storage through a MicroSD drive. There are countless Android options as well in many
shapes & sizes and prices.
3. If your primary task will be working and your organization uses Microsoft Office check out
a Windows 8 tablet. Microsoft Office is built right in!
23. 8 GREAT COMPUTER SECURITY TIPS
1. Use ―anti-virus software‖ and keep it up to date.
2. Don’t open email attachment from unknown sources. Be
suspicious of any unexpected email attachments even if it
appears from someone you know.
3. Use ―firewalls‖ to protect against internet intruders. These are
built into your PC – for free.
4. Regularly download security updates and ―patches‖ for
operating systems and other software.
5. Use hard-to-guess passwords. Mix upper case, lower case,
numbers and special keys whenever possible.
24. 8 GREAT COMPUTER SECURITY TIPS PLUS
1
6. Back up your computer on local USB drives & use a cloud
backup service.
7. Don’t share access to your computers with strangers.
8. Disconnect from open wireless networks when not in use.
And my newest rule about ―attachments‖. Very Simply.
If you did not specifically ask for the attachment – do
not open it without first contacting the sender to verify
that it is legitimate and that you need it.
25. WATCH OUT FOR CRYPTO LOCKER
The Crypto Locker virus is
passed around in emails that
have innocent enough looking
senders, such as UPS, FedEx,
PayPal or even your bank but
they’re not really from these
corporations. Instead, when you
open the attachment, your
computer becomes infected and
the virus locks all your files until
you pay a ransom. Check out a
picture of what the Crypto
Locker demand screen looks
like:
This is a REAL
timer. When it hits
zero your files are
toast!
26. WATCH OUT FOR CRYPTO LOCKER
Ransomware causes your computer files to be non-accessible and when that
happens you have two choices. You can recover if you have a backup which I
hope you do or pay the ransom within 100 hours. If you do not pay the ransom
you will lose all of your data.
The Crypto Locker email pretends to be from a financial institution like a bank or
Pay Pal and reports that it has dire news for you and that the attachment is
important. readers of these emails often panic and open the attachment and then
it's too late. The PC is infected and the files are encrypted which means you
cannot open your own files. The attachment will often disguise itself as JPEG
images, as PDF files, as Microsoft Office files and many other file types. After the
computer becomes infected, users are usually given 100 hours to pay a fee
between $100 and $700 to get the files decrypted.
27. WATCH OUT FOR CRYPTO LOCKER
This Is Important - Follow These Rules
1. If you get an email from somebody you do not know, especially if it
has attachments, do not open anything with it, just delete the email.
2. If you did not specifically ask for an attachment do not open it. If you are
curious reach out to the send by phone before opening anything. If you cannot
contact the send do not open it!
Backing Up Your Files is More Important Then Ever
Make sure you have all of your files backed up both on a local disconnected USB
hard drive and in the cloud. There are many free and affordable cloud services
available so there is really no excuse not to do this. If your PC gets infected with
the Crypto Locker virus you backup may be your digital salvation.
28. WEST CHESTER CONNECT UPDATE
West Chester Connect was recently upgraded by CitySourced.
1. Issues are now ―Service Requests‖.
2. You now only see ―service requests that have not been
accepted on the home screen.
3. To see all service requests open ―applications‖ from the top
menu bar and select ―Service Request.
29. WEST CHESTER CONNECT UPDATE
If you need to reassign the service
request to another
employee please be
sure to both select
“assign” and then
“re-email” to make
sure it is properly
assigned.
30. WEST CHESTER CONNECT UPDATE
Between June 23 and October 27 a total of 101 ―service requests‖
have been submitted and processed through West Chester
Connect.