The SES (Senior Experten Service) is a German non-profit organization that has provided over 47,000 assignments worldwide since 1983 to assist businesses and organizations through expertise sharing. In 2017, they conducted 1,813 international assignments, including 389 in Africa. Their assignments in South Africa have focused on tourism and education, working with small/medium businesses, education institutions, and NGOs. SES experts provide hands-on assistance in areas like training, quality management, and modernization while focusing on building local capacity. Assignments are voluntary and aim to solve acute problems through skills transfer without assuming management functions.

1. SES Presentation South Africa
Future needs experience
Senior Experten Service

2. SES Presentation South Africa
 Foundation of German Industry for
International Cooperation
 Non-profit organization founded in
1983
 Help towards self-help
 47,000 assignments worldwide
 Almost 13,000 SES- Experts
 Know-how ‘Made in Germany‘
 New: Weltdienst 30+, assignments abroad
carried out by professionals
Senior Experten Service (SES)

3. SES Presentation South Africa
1,813 assignments abroad in 2017
* Middle East & North Africa

4. SES Presentation South Africa
Assignments abroad in 2017
- sorted by development cooperation sectors*
* in accordance with the focus of development cooperation set by the Federal Ministry of Economic Cooperation
and Development (BMZ)

5. SES Presentation South Africa
 1,813 SES assignments abroad in
2017
 389 SES assignments in 2017 in
Africa (335 in 2016)
 Ethiopia, Ghana, Cameroon,
Madagascar, Namibia, Rwanda,
Tanzania and Uganda as power
houses
 Over 40 SES representatives in
Africa
SES in Africa

6. SES Presentation South Africa
 107 SES assignments in total since
1993
 5 SES assignments in 2016, 17 in
2017
 Tourism and education as main
economic sectors (1993 to 2017)
 Small and medium enterprises,
education institutions and NGO as
key clients
SES in South Africa

7. SES Presentation South Africa
SES Experts
are flexible and
hands-on
SES Experts
have wide professional
and life experience
are independent and
work on a voluntary basis

8. SES Presentation South Africa
Private and public enterprises
Public authorities
Schools and vocational education
institutions
Health care institutions
Social and public welfare institutions
Development organizations
Clients

9. SES Presentation South Africa
SES Experts give help to enterprises and institutions in need to solve acute
problems. Training, skill development and qualification of local staff are in focus.
 Training and instruction of technical and executive staff
 Development of sales and marketing strategies
 Workflow optimisation
 Improvement of environmental protection and occupational safety measures
 Quality management
 Modernisation
and much more…
Key assignment areas

10. SES Presentation South Africa
 SES operates according to demand and
need
 SES Experts do not assume any
executive or line function
 Capacity building is in the focus
 SES does not support start-up
organizations
 SES Experts act as volunteers
 No third party rights are affected
Assignment conditions

11. SES Presentation South Africa
 Establishing contact
 Request for an assignment
 Project examination
 Searching and suggesting an Expert
 Confirmation by the Client
 Assignment preparation
 Assignment
 Evaluation
 Post-assignment activities
 Follow-up assignment
Assignment procedure

12. SES Presentation South Africa
 Costs in South Africa (full board, lodging, local transport, interpreter if
needed, daily allowance of 7 Euro)
 International travel expenses (Sponsored by the German Government)
 Ancillary costs (670 Euro) (Sponsored by the German Government)
 Project-handling costs (2,200/3,400 Euro) (Sponsored by the German Government)
Public funds of the Federal Ministry of Economic Cooperation and
Development (BMZ) can be made available.
The client generally bears all local expenses.
Financing of SES assignments abroad

13. SES Presentation South Africa
Richards Bay Technical Training &
Assessment Center, a private
enterprise, provides technical and
corporate development trainings.
Senior Expert Mr Erich Peters
supported the client in training the
trainers in technical subjects
(hydraulics, pneumatics, pumps and
gearboxes). As a result, training
modules for basic and advanced levels
were developed for pneumatics,
allowing the trainers to conduct state-
of-the-art professional training in the
future.
Assignment example South Africa

14. SES Presentation South Africa
Senior Experts Ms Ursula and Mr
Wilhelm Boemer were requested to
support Artisan Bakery in the areas of
production, sales and marketing.
Artisan Bakery is a private enterprise
with five employees and is about to
open an additional store. The local staff
were trained in preparing and storing
bakery products as well as in freezing
techniques and efficiency.
Furthermore, a full menu for the new
shop was created, responding to the
estimated demand of walk-in
customers in a busy area.
Assignment example South Africa

15. SES Presentation South Africa
Senior Expert Manfred Hofmeister was
requested to support a small security
service provider in Richards Bay in
drawing up a marketing plan and new
strategic approach. As a result of the 4
week assignment Mr. Hofmeister has
developed together with the team
comprehensive solutions to the
problems he has found. Furthermore
he has
established a contact to a German
smart home and alarm system provider
that the security service now can
cooperate with.
Assignment examples South Africa

16. SES Presentation South Africa
In 2017 Senior Expert Astrid
Kaiser was asked to support
Motheo Day- Care and Pre-
School in Pretoria in order to
qualify local staff in new teaching
methods. Most of the teachers
have not finished their studies yet
and asked for advise from an
experienced Expert. Mrs. Kaiser
has offered different workshops on
early education , teaching methods
and group activities like story
telling which the staff have hugely
benefitted of.
Assignment examples South Africa

17. SES Presentation South Africa
Senior Expert Ms Wera Thurner was
requested to review the process of
lined jackets production at Femina
Garments company in Zimbabwe. The
medium-sized private company
produces women´s fashion and
corporate wear, with about 120
employees. By the end of the
assignment, the workflow was
redesigned, saving 25% of working
time from then on, and local staff were
trained in basic technical issues and
work techniques.
Assignment examples Africa

18. SES Presentation South Africa
Hotel Nest in Namibia employs around
50 people to run the 50 room hotel. In
2012, the Penguin Restaurant was
additionally opened-up to serve the
guests. Senior Expert Mr Helmut Liu
was invited to conduct a follow-up
assignment, dealing with the
optimization of operating procedures at
the restaurant and with training of the
local staff. A menu complying with
international standards was elaborated
and the kitchen staff were trained in
hygiene standards (HACCP).
Assignment examples Africa

19. SES Presentation South Africa
Your benefit is our aim
Increase in productivity
and efficiency
individual
assistance
Strengthening of your
Market position
Training and instruction
of technical and executive staff
success

20. SES Presentation South Africa
Results of the assignments
94 % were satisfied with the collaboration between the
Senior Expert and the employees
82 % wish another assignment with SES
77 % of the contractors stated that the assignment with SES was successful
83 % Education level of staffed raised
73 % Increased competitiveness and performance
47% Increased turnover and income

21. SES Presentation South Africa
SES Experts assist you in
 training your staff
 improving your productivity
 quality assurance
 business organisation and management
 sales and marketing
 safeguarding jobs
Benefit from specialist know-how from
Germany!

22. SES Presentation South Africa
Contact in South Africa
Yvonne Iyer
SES Representative South Africa
Phone: +27 (0) 83 779 0385
E-Mail: yvonne@ses.africa
Homepage: www.ses-bonn.de

23. SES Presentation South Africa
Senior Experten Service (SES)
Stiftung der Deutschen Wirtschaft
für internationale Zusammenarbeit GmbH
Gemeinnützige Gesellschaft
Isabel Plaßwilm
Buschstr. 2
D-53113 Bonn
Tel.: +49 228 26090-134
Fax.: + 49 228 26090-77
E-mail: i.plasswilm@ses-bonn.de
Internet: www.ses-bonn.de
Contact

24. SES Presentation South Africa
Our experience is your future.