Lance Stanbury is an international retail property placemaking professional, consultant and trainer

1. Lance StanburyDipSCM, AssocRICS
A short presentation
Retail property, FM & change management professional

2. Career Highlights
Retail Property
• International retail property experience (EMEA)
• Set up 4 European shopping centres in UK, Poland, Cyprus, Bulgaria
• Property & change management in Syria, Hungary and Albania
• Developed an International Mall Management leadership training program
Facility Management
• FM company board director
• TFM project management and audit
Leisure Property
• FEC company owner and entrepreneur
• Managed 2 theatres (re-launching one) and conference management
Leadership Positions
• Training & recruitment company director
• Former elected leader of a UK local authority and parliamentary candidate
• Non Executive Director of an NHS Hospital Trust
© 2019 Lance Stanbury

3. Case study 1: Set up & manage
Centre Director
1998-2003
CHALLENGE
To set-up property/facility
management, marketing,
recruit, train, tender , launch &
manage the scheme.
ACHIEVEMENT
5 year successful management
& expansion of this retail
property development.
The O2 Centre, London
A 225,000 sq.ft leisure & retail
scheme in London NW3.
Client: The Burford Group PLC
Employer:
© 2019 Lance Stanbury

4. Centre Director
2006 - 2008
CHALLENGE
To set-up the property/facility
management, marketing,
staffing, training, tender &
launch this €400M scheme on
deadline.
ACHIEVEMENT
Successful launch and on-
going asset management
Złote Tarasy, Warsaw
Europe's 2nd largest construction
project - 240,000sq.m mixed use
scheme in Warsaw, Poland
Client:
Employer:
Case study 2: Set up & manage
© 2019 Lance Stanbury

5. Shopping Centre Development
Director 2006-2009 for
ACHIEVEMENTS
Set-up Mall Varna, Bulgaria.
Set-up Mall of Cyprus, Nicosia
Restructure Campona, Budapest
Audit Cham City, Damascus
Master-planning: Mall of Denizli
Mall consultancy: Gnr2, Albania
International shopping centre
management training
Cham City, Damascus
Case study 3: mall consultancy
Mall of Denizli, Turkey
© 2019 Lance Stanbury

6. Operations Director 2008-2011 for
ACHIEVEMENTS
Grew FM portfolio worth to +£10M
Directed soft services for Hammerson.
Increased business by 26% in 2yrs.
Developed new streams of customer
experience and cleaning services.
Project managed FM set-up &
commissioning.
Major Clients for whom I have worked
Case study 4: FM Experience
© 2019 Lance Stanbury

7. Recruitment & Mall Consultancy
Managing Director 2013 to
present.
Specialists in mall
management consultancy &
recruitment solutions
Client Base
Recruitment of senior retail
property management staff.
International mall consultancy
Clients
Multi Mall Management
© 2019 Lance Stanbury

8. Mall Management Training
Lecturer on retail property
management. 2015-present
Delegates from:
© 2019 Lance Stanbury

9. Leadership
Non Executive Director 2003-2006
Leader of Council 1998 - 2001
Parliamentary Candidate 2001
REVO ACE Committee Member
& ACE Judge
International Consultancy and Mall
Masterclass Leadership.
Motivational speaker
© 2019 Lance Stanbury
Cabinet Member for Planning.
Association Chairman & MP’s Agent

10. Publications
Title: Mall Quality Management
Author: Lance Stanbury
Published by: Shield Guarding
Date of Publication: 2013
Title: Shopping Centre Management
Training Programme
Author: Lance Stanbury
Published by: Mall Consultants
Date of Publication: 2015
© 2019 Lance Stanbury
By LANCE STANBURY

11. Skills
© 2019 Lance Stanbury
Property Management
(leisure, retail, mixed)
Marketing Strategy
Soft services contract
Mobilisation
Tenant coordination
Shopping Centre
pre-opening & launch
Risk management &
Business continuity
Tenant liaison
Recruitment and
Training
Facility management
(contractor-side)
PR & media handling
Service charge
Origination
Lecturer on
Leadership
Facility management
(client-side)
Customer Experience
Strategies
PPM &
Space management
Change management
Contract management
Leadership
management trainer
Facility portfolio
management
Security, cleaning,
Customer service
Project management
Key client account
Management
Hard service
Commissioning
Multi-million pound
Contracts and budgets
International retail
property management
Community
Partnerships
Events management
High level of influence
and diplomacy skills
Sales & business
Development
Corporate social
responsibility
Speciality leasing &
commercialisation
Entrepreneurial
experience

12. Media Appearances
Interview on Conservative Party Leadership
BBC NEWS May 2019
© 2019 Lance Stanbury
On economic development in East Anglia TV
October 2018
On Cambridge Christmas trading
December 2017
On the choosing of the next Prime Minister
BBC NEWS June 2019

13. Contact
Mobile: +44 (0)7970 947704
Email: lance.Stanbury@mallconsultants.uk
Web: www.mallmanagementsolutions.uk
LinkedIn: linkedin.com/in/lancestanbury
© Copyright 2021 Lance Stanbury
LANCE STANBURY - Retail property, FM, change
management professional and lecturer