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S.DevauxCVEN
- 1. Sylvie Devaux Belgian, 42 years T +32 498 481136 E sylviedevaux@yahoo.fr HUMAN RESOURCES AND OFFICE MANAGEMENT – BILINGUAL FRENCH-‐ENGLISH Rigorous, detail oriented, discreet, autonomous, loyal, creative, organized. Great expertise in People and Office Management Manage the recruitment processes and office budgets Design and implement office procedures and guides Deal daily with confidential matters Ensure the corporate communication within the company and with external parties Advisor towards Senior Management when country rules need to be applied Manage the employee’s trainings and development plans Liaise with employee’s grievance and conflicts Plan and organize internal and external events Plan and organize CSR activities LANGUAGES French : mother tongue English : excellent spoken and written. German, Luxembourgish and Spanish : good knowledge. PROFESSIONAL EXPERIENCE 2011 -‐ until today HR Advisor – Office Manager -‐ BCD Travel Luxembourg -‐ Business Travel Company Daily management of Luxembourg office and 4 implants (60 employees). Manage the recruitment process from the hiring approvals until on boarding of the right candidate : selection of candidates, interviews, contracts. Work with the managers and assist them for the annual performance appraisals of their teams Conduct daily confidential matters : salaries, parental leaves, company cars, staff holidays, sickness registrations, expenses management, office and recruitment budget. Handle employee grievances. Manage the productivity and revenue improvement reports. Define and implement local procedures to ensure compliance with country laws. Daily interact with HR business partners in The Netherlands, Belgium, Germany and the US. Focal point for senior management, executives, managers, team members, suppliers, clients, auditors. Manage the training program & the annual co-‐funding report for financial eligibility support compliance from the Luxembourg State. Implement CSR principles and organize the activities. Organize internal & external meetings & events. Define and implement office security procedures and compliance with Health and Safety guidelines.
- 2. Tel: +32 498481136 e-mail: sylviedevaux@yahoo.fr 2000 -‐ 2010 Operating Manager – Sushi Place Luxembourg -‐ private business, Start up Creation of the company : definition of the concept, researches for locations, creation of the interior design of the stores, importation of sushi robots and merchandises from overseas, on spot trainings with suppliers. People Management : recruitment of the teams, trainings, follow-‐up. Daily management of the stores, merchandises, employees and accounting. 1998 -‐ 2000 Office Manager – TUI Travel Center Luxembourg – travel agency Manage the travel agency : accounting, facilities, plannings. Organize clients, staff events and trips. 1996 -‐ 1998 Travel Agent – Généraltour Arlon – travel agency First job as a travel agent following my apprentship in the company right after graduation. EDUCATION Certification Thomas International PPA – 2014 Human Resources Manager Certification – SD Worx 2011 Marketing & Management Graduation – High Honors -‐ Belgium 1996 High School Graduation – High Honors -‐ Michigan, USA 1993 High School Graduation – ARA -‐ Arlon, Belgium 1992 OTHER Yoga, Pilates, fitness classes, passion for travel, decoration, home and personal styling, healthy nutrition. Nominated as Top Employee for Circle of Excellence 2014 (90 employees selected among 11000)