1. “Mintirho ya Vulavula”
Our Vision
TO BE THE LEADING SERVICE PROVIDER WITHIN THE PUBLIC AND PRIVATE
SECTORS IN SOUTH AFRICA
Mission Statement
We will strive for Customer focused service excellence
Through
• Innovation and cost effective cleaning solutions for our clients
• Skills development of and recognition of our staff
• Proactive Management approach
• Effective and efficient administration processes
• Promote, protect and elevate our image
Our Values
• We put our customer first and foremost
• We conduct ourselves with integrity and professionalism
• We respect each other and work as a team
• We are open to constructive criticism
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2. COMPANY BACKGROUND
NELEDZI Services (PTY) Ltd was established in 1998. NELEDZI is a Venda word
meaning a Star.
Our Motto is “Mintirho ya vulavula” (action speaks louder than words)
The company’s core business is the provision of industrial and commercial cleaning
services and related products to our valued clients in the Gauteng Province. Our
offices are situated in Edenvale north east of Johannesburg.
NELEDZI is 100 % owned and 100% directly Managed by previously
disadvantaged individuals and has, with a wealth of knowledge and management
experience in the cleaning industry. Management of Neledzi understands the word
transformation as all of them started at the bottom and worked themselves through
the ranks to gain the knowledge and implement it to our clients.
Company Ownership & Shareholding
Neledzi Services (Pty) Ltd Neledzi Cleaning Services (Pty) Ltd
COMPANY AFFILIATIONS AND MEMBERSHIP:
• NCCA (National Contract Cleaning Association) Member
• ISSA (International Sanitary Supply Association) Member
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3. BLACK EMPOWERMENT POLICY
NELEDZI is an empowerment company with 100% black ownership; our main
objective is job creation and meaningful participation of PDI’s in the mainstream
economy.
• Employment strategy
Neledzi will employ previously disadvantaged men, women including the disabled
persons with various skills and experience to strategic positions as the company
grows. This will be done in line with the employment equity act.
• Training and Development
We are contributing to the skills development fund, which enables us to up-skill
our employees through various training programmes. Our training programmes
assist new entrants with potential to be developed into managerial positions
within the company.
Our development programmes involves internal and external training courses.
• SMME empowerment policy
We ensure that we give first preference to the SMME’s for most products and
services required for our company in the interest of the broad based black
economic empowerment.
ORGANOGRAM
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5. • Educational
• Industrial sites
Hygiene & Deep Cleaning:
Neledzi supplies a complete range of hygiene equipment in a white classic finish or
Stainless Steel. We take accountability for what we supply thus giving you, the
customer a 5 year guarantee on our equipment. Neledzi also offers a deep cleaning
service of restrooms to our clients.
Pest Control:
Neledzi Pest control supplies a complete preventative pest control treatment service
plan where we treat pests such as rodents & mice, biting insects, ants, cockroaches
& flies.
Garden Services:
Neledzi Gardens specialise in basic garden services and weed control. A
supervised garden services team will be deployed on site and carry out the garden
services duties as agreed with each individual customer.
Specialised Division:
This division is involved in various cleaning services and specialises in pre
occupational cleans, builder’s clean up, relocation clean ups, annual “spring” cleans,
events cleaning, domestic cleaning. This division is also responsible for specialised
floor care such as carpet deep cleaning, stripping and sealing of floors and
restoration of floors. High level window cleaning and kitchen deep cleaning are other
services that this division also specialises in.
EXECUTIVE MANAGEMENT PROFILE
EDUCATION:
Completed Matric in 1980, obtained a Diploma in Business Management from
Damelin in 1986, a Certificate in Human Resources Management (HRMP) from IPM
(Institute of People Management) in 1993, completed a Certificate in Executive
Development Programme with the University of Stellenbosch Business School in
2008, Financial Management at Wits Business School in 2010, He also completed
various other certificate courses in Industrial Relations and Management, and also
an SBDC Entrepreneurial skills course.
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PATRICK MAKHUBELA – SOUTH AFRICAN CITIZEN
CHIEF EXECUTIVE OFFICER
6. CAREER HISTORY:
He started his career in the hospitality industry in 1984, covering all aspects of Hotel
Management for over ten years. In 1995 he joined a well known cleaning services
company until 1998 when he started his own cleaning company, Neledzi Cleaning
Services (Pty) Ltd.
Memberships & Affiliates: NCCA – Gauteng - Chairman
: Institute of Directors - Member
: People for awareness on disability issues -
Chairman
EXECUTIVE MANAGEMENT PROFILE
EDUCATION:
Completed matric in 1990, obtained a Diploma in Hotel Management with Hospitality
Industrial Training Board of South Africa in 1996, completed Financial Management
with Wits Business School in 2010 and successfully completed Certificate in
Leadership Training for Managers with Dale Carnegie in 2010.
He also completed various other certificate courses in Labour Relations and
Management.
Career History:
Simon started his career in the Hospitality Industry in 1991 as a cleaner, and worked
himself up the ranks until he became a Manager in 1994, he specialized in Food &
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SIMON NKUNA – SOUTH AFRICAN CITIZEN
BUSINESS DEVELOPMENT DIRECTOR
7. Beverage Management for over 11 years, He joined Neledzi Cleaning Services as
Operations Manager on the 01st
February 2006.He moved to sales division as Sales
Manager in 2007 until February 2009. In 2009 - 2011 he was then appointed as Sales
& Marketing Manager. In March 2011 he was appointed as the General Manager
until July 2014, in August 2014 Simon was then appointed to the position of
Executive Director: Business Development of Neledzi Cleaning Services (Pty) Ltd.
EXECUTIVE MANAGEMENT PROFILE
EDUCATION:
Busisiwe completed matric in 2004, obtained a Diploma in Marketing with the
University of Johannesburg (UJ) in 2009, obtained a Certificate in Business
Management with Damelin, completed Financial Management with Wits Business
School in 2012 and successfully completed Directorship courses part 1-3 with the
Institute of Directors of Southern Africa (IODSA)
She also completed various other certificate courses in Customer Service and
Management.
Career History:
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BUSISIWE MAKHUBELA – SOUTH AFRICAN CITIZEN
MARKETING DIRECTOR
8. Busisiwe started her career as In-store promoter in 2007 – 2008 with The Creative
counsel, she then joined a well-known retail store as an intern for 6 months before
joining Office Habitat as an Administrator in 2010. She is currently the Managing
Member of Office Habitat since November 2010, in August 2014 she was then
appointed Marketing Director of Neledzi Cleaning Services (Pty) Ltd.
BENEFITS TO YOUR ORGANISATION
Neledzi will free your management team to enable them to spend more time
focusing on your Core business.
A complete site analysis will be done and provided to you with a customised cleaning
solution that will be mutually beneficial for both parties ensuring that you concentrate
on your core business and we supply the maximum benefit and support from a
cleaning, safety and hygiene perspective.
We do not have customers but business partners as clients.
Suitable staff will be carefully selected to ensure that staff fit into the customer’s
environment.
The in-house training programme involves induction, code of conduct and on job
training, we also provide the cleaners with additional customer care training and
communication skills to ensure the customer has a pleasant experience when
dealing with Neledzi staff. Neledzi trains its staff to meet the contract cleaning
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9. industries high standards according to the new National Qualification Frameworks
minimum standards for cleaning services.
We provide our cleaning staff with new and neat uniforms that includes shoes and
jerseys. New cleaning equipment is provided on site that is in workable conditions at
all times. Equipment is carefully selected to ensure that we produce the maximum
result with equipment at hand. All equipment is maintained and service at regular
intervals.
We supply all chemicals and cleaning consumables on site and ensure that all
chemicals are used according to NCCA standards. Our suppliers are involved in the
chemical training to cleaners on all sites on an ongoing basis. Our chemicals are
also randomly tested to ensure high product standards.
As a company we see to the management of staff by handling Industrial Relations,
Staff employment, statutory obligations, Absenteeism, on leave replacement,
Supervision.
BUSINESS CAPABILITY
• Neledzi Cleaning Services has grown to be a well respected company in the
cleaning Industry with over sixteen years of experience as a service provider.
• Neledzi currently employs over 1800 cleaners nationally.
• We have been servicing blue chip companies and government department,
where we have maintained a good relationship exceeding the contractual
period.
.
• Our customers represent various sectors such as commercial properties,
Hotels & restaurants, Industrial Sites, education facilities, banking institutions
and Shopping Centers.
• Neledzi Services is audited by Conrad Botha and associates Incorporated and
have been operating a STANDARD BANK account.
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10. • We are able to start up contracts with large capital outlay due to our financial
stability and our healthy relationship with all our suppliers.
COMPLIANCE LIST
TERMS OF REFERENCE (Activities)
LABOUR LEGISLATION AND BLACK ECONOMIC EMPOWERMENT ISSUES
Labour Relations act - Fair labour practice Comply
Black economic empowerment act - 1st
preference to SME Comply
TRAINING AND DEVELOPMENT
Skills development act Comply
OPERATIONAL ISSUES
Occupational Health & Safety ACT Comply
SABS approved chemicals & equipment Comply
GENERAL
Conform to good business practice and ethics and good governance Comply
ADDITIONAL INFORMATION
Company Name Neledzi Cleaning Services Pty Ltd
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11. Company Registration Nr. 2007/027807/07
Bankers Standard Bank
Auditors Conrad Botha and associates Incorporated
DUNS Registrations no. 53-885-6399
Income Tax Nr. 9219717163
RSC Levies Nr. 80692706
Public Liability Cover Leppard Underwriting/Lombard insurance Company Ltd
.SA-R10, 000 000.00
Workman Compensation Nr. 990000637483
UIF Registration Nr. U910779679
SDL Registration Nr. L910779679
VAT Nr. 4530259938
PAYE Registration Nr. 7910779679
COMPANY ADDRESS & INFORMATION
HEAD OFFICE
16 Voortrekker Avenue
Edenvale
1609
Gauteng
Tel: 011 453 6008
Fax: 011 453 0699
Email: info@neledzi.com
Website: www.neledzicleaning.co.za
MPUMALANGA REGIONAL OFFICE
Smokey Mountain Office Park
Route N4 Office Park
Ben Fleur X11
Office No: 211B 02nd
Floor
Emalahleni
Tel: 013 656 0192
Fax: 086 270 8076
Cell: 082 422 5068
Email: mpregion@neledzi.com
Website: www.neledzicleaning.co.za
CLIENT REFERENCES
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12. COMPANY CONTACT PERSON TEL. NO
Edcon David Dumekhaya (011) 495 7986
Cresta Shopping Centre Mandla Dlamini (011) 678 5306
Siemens Wouter Krugel (011) 652 2955
South African Reserve Bank Jessie Rankumisi (012) 313 3374
Bayer (Pty) Ltd Henrich Newat (011) 921 5536
NCP Chlorochem Johannes Mashile (011) 921 3118
Howden Barbara Hauser (011) 240 4102
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