Select a Business Scenario
BSA/425 v1
Page 1 of 2University of Phoenix Material
Select a Business Scenario
For this assignment, you will select the business scenario for which you wish to analyze and develop a technical architecture. The purpose of the technical architecture, which you will be developing during this 5-week capstone course, is to automate the business scenario and its processes.
In this course, you will develop a project based on (choose one):
· Scenario A: Financial Services ____
· Scenario B: Internet Bank ____
· Scenario C: Student-defined* ____
*Note: If you choose Scenario C, you must include a description of your scenario in sufficient detail for your instructor to evaluate its appropriateness for this capstone project. Before you can begin the next assignment in this course, you must obtain approval for your business scenario from your instructor.
Use the information below to make your selection. As you do so, keep in mind that the technical architecture you will develop will need to include network and cloud infrastructures, database management systems, software applications, cloud services, and cyber security solutions. The software applications and technology you decide to incorporate into your architecture must be accessible by businesses and/or individuals; that is, it must exist on the market today.
Here are the three business scenarios in detail:
Scenario A: Financial Services You work in the IT department of a financial services company that sells investments to, and manages investment portfolios for, high net worth individuals. Your organization uses custom-built legacy software applications and systems to support its sales processes. The sales software applications and systems are not integrated, and they do not support an enterprise view of the sales processes throughout the organization. Management is frustrated because the sales applications and systems do not provide the information and reports necessary for them to measure, monitor, and manage sales production in the organization. Sales executives and account managers are frustrated because the sales software applications and systems do not support the sales cycle for the products and services that the organization sells.
You have been assigned to analyze your organization’s sales processes and identify an IT system capable of improving the sales processes of your organization. In addition, your organization is looking for an easy-to-use, cloud-based Customer Relationship Management (CRM) solution to generate more leads, increase sales, improve customer service, reduce the cost of sales for the organization, and increase revenue.
Scenario B: Internet Bank You work for a startup company that is launching an internet bank. The internet bank will provide the following financial products and services to its customers:
· Accounts and deposits
· Credit, debit, and travel cards
· Loans
· Insurance
· Investments
· Tax services
Senior management and investors h.
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Select a Business ScenarioBSA425 v1Page 1 of 2University of P.docx
1. Select a Business Scenario
BSA/425 v1
Page 1 of 2University of Phoenix Material
Select a Business Scenario
For this assignment, you will select the business scenario for
which you wish to analyze and develop a technical architecture.
The purpose of the technical architecture, which you will be
developing during this 5-week capstone course, is to automate
the business scenario and its processes.
In this course, you will develop a project based on (choose
one):
· Scenario A: Financial Services ____
· Scenario B: Internet Bank ____
· Scenario C: Student-defined* ____
*Note: If you choose Scenario C, you must include a description
of your scenario in sufficient detail for your instructor to
evaluate its appropriateness for this capstone project. Before
you can begin the next assignment in this course, you must
obtain approval for your business scenario from your instructor.
Use the information below to make your selection. As you do
so, keep in mind that the technical architecture you will develop
will need to include network and cloud infrastructures, database
management systems, software applications, cloud services, and
cyber security solutions. The software applications and
technology you decide to incorporate into your architecture
must be accessible by businesses and/or individuals; that is, it
must exist on the market today.
Here are the three business scenarios in detail:
Scenario A: Financial Services You work in the IT department
of a financial services company that sells investments to, and
manages investment portfolios for, high net worth individuals.
Your organization uses custom-built legacy software
applications and systems to support its sales processes. The
sales software applications and systems are not integrated, and
2. they do not support an enterprise view of the sales processes
throughout the organization. Management is frustrated because
the sales applications and systems do not provide the
information and reports necessary for them to measure, monitor,
and manage sales production in the organization. Sales
executives and account managers are frustrated because the
sales software applications and systems do not support the sales
cycle for the products and services that the organization sells.
You have been assigned to analyze your organization’s sales
processes and identify an IT system capable of improving the
sales processes of your organization. In addition, your
organization is looking for an easy-to-use, cloud-based
Customer Relationship Management (CRM) solution to generate
more leads, increase sales, improve customer service, reduce the
cost of sales for the organization, and increase revenue.
Scenario B: Internet Bank You work for a startup company that
is launching an internet bank. The internet bank will provide the
following financial products and services to its customers:
· Accounts and deposits
· Credit, debit, and travel cards
· Loans
· Insurance
· Investments
· Tax services
Senior management and investors have identified the following
key technical factors for the success of the internet bank:
· Scalability - The technology and software application
infrastructure must accommodate high growth and new users
without impacting the service levels delivered to existing users.
· Availability - Users must be supported with robust, consistent,
and reliable access; excellent performance 24 hours a day, 7
days a week.
· Security – Industry-accepted security practices and a multi-
level authentication systems have to be put in place to
authenticate and identify each user before they access their
