Senior Salesforce resource with knowledge of UI Design (HTML, DHTML, CSS, JavaScript) and strong People Management skill.

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RESUME
BIPLAB KUNDU
131/20,Renju Bhavan, 1st Floor, 1st Cross, Lakshmi Layout, Munnekolala, Marathahalli,
Bangalore – 560037.
Phone: +91 8095666601
E-mail: bip_kun@rediffmail.com
PROFILE
 Senior Salesforce resource with knowledge of UI Design (HTML,
DHTML, CSS, JavaScript) and strong People Management skill.
 More than 19 years of experience in Information Technology domain
(Initial around 7 years’ experience is in IT teaching and IT administration
and Last 12+ years’ experience is in core Software Development).
 More than 12 years of hands on experience (design, development,
Deployment and testing) in Cloud Computing and Web Technologies
including Salesforce, HTML, DHTML, CSS, JavaScript and Java.
 Expertise in Object Oriented Development and Testing.
 Good Knowledge in SFDC (Configuration and Customization), Java,
JavaScript, CSS, XHTML, DHTML, HTML, JQuery.
 Certified in SFDC DEV 401
 Certified in Apttus CPQ
 Having US (B1) VISA valid till 4th July 2022.

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Working Experience
 Working in Accenture, Bangalore as Associate Manager from 8th April
2013 to till date.
 Worked in Wipro Technologies, Bangalore as Technical Consultant
from 17th May 2010 to 27th March 2013.
 Worked in Elogix Software Pvt. Ltd., Kolkata, India as PROJECT
LEADER – Object Development Group from November ‘2003 to 1st
May ‘2010.
 Worked in Excel Infocom Pvt. Ltd., Calcutta, India as SOFTWARE
CONSULTANT from November ‘2000 to October ‘2003.
 Worked in Brainware as TECHNICAL HEAD from June ‘1998 to
September ‘2000.
 Worked in The Institute of Computer Engineers (India) as Faculty from January
‘1997 to May ‘1998.
Technical Achievements:
1> I have successfully completed SaaS Methodology Academy training in
Accenture.
2> I have successfully completed “Supervisor 201 Curriculum Training in
Accenture.
3> I have completed internal Training on SFDC in Wipro Technologies.
4> I got Post-Diploma Certificate on Computer Application after Technical
Training from the Institute of Computer Engineers (India).
5> I got Certificate of Competence after Technical Training from
Brainware on the following subjects:
Windows 95/ 2000, LINUX, Novel NetWare (LAN), C, C++, VC++ and MFC, VJ++,
Financial Accounting Systems.
TECHNICAL SKILLS
Cloud Computing SFDC (Configuration and customization), APEX, Visual Force
Page, Lightning, APTTUS CPQ.
Web Technologies HTML, DHTML, CSS (Stylesheet), Java Script, XML, AJAX,
JQuery, VRML, e-Commerce Technology.
Integration Web Services, SOAP, REST, WSDL, JSON
Languages JAVA, C++, C
Deployment Tool Ant, Change Sets
Technologies 3-tier architecture, OOAD
Domain Knowledge Client Server, Web Technologies, Microsoft Technologies
Operating Systems Windows 98/NT/2000/2003/XP/7(Server and Professional),
Linux
Databases MS SQL, Oracle, MySQL, Access, FoxPro.
IDE Eclipse, NetBeans 4.0, Jcreator Pro version 3, IntelliJ
IDEA 6.0.2
Application Packages Page Maker 6.5, Corel Draw 8, Office 97/2000/XP.
Hardware PC Assembling, Trouble Shooting, Installation etc
Multimedia Animation Software : COOL 3D, GIF ANIMATOR

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Educational Qualifications
 B. Sc. from Calcutta University in 1995
 10+2 from W.B.C.H.S.E
 10th class from W.B.B.S.E
Professional Qualifications
 Science Graduate from Calcutta University.
 Successfully completed DOEACC “O” Level Examination (DCA).
 Successfully completed Graduate Diploma in Computer Application
under ICE (I).
 Successfully Completed Certificate course in RDBMS and Client/Server from
Regional Computer Centre, Jadavpur University.
 Successfully completed Oracle course from Regional Computer Centre,
Jadavpur University
 Successfully completed Diploma in Business Management from David
Hare College
 Certified in SFDC DEV 401
 Certified in APTTUS CPQ 201
Current Assignment:
Working with Accenture as Associate Manager from 8th April 2013 to till date in the following
SFDC Projects:
a) Currently handling three projects under Accenture SaaS Capability :
Project Description:
1> TGP Project – Implementation and enhancement for two BPO
application(Solution Workbench and Mobilization Workbench)
2> ACE Toolkit - “Accenture Client Enabler” – Accenture Product. This tool is built
for Workday capability on SFDC platform to track and manage their projects’
status in terms of releases, phases, testing and defects status.
3> AFP - Accenture Foundation Platform for Salesforce.com - Standardized
collection of reference architectures, reference implementations, leading
practices and a set of associated tools & assets that helps accelerate and deliver
high quality Salesforce implementations
Role:
 Serve as Project Manager as well as Application Lead.
 Involve in People Management, Delivery, Maintaining various reports like
DMS, Dart, Build Tracker, Daily Status etc.
 Involve in Design for new implementation/enhancement for TGP Project.
 Preparing artifacts/Deck for new Ideas and providing Demo AFP Ideas
(POC).
 Supporting training team for giving training of ACE Toolkit to client.
 Attend Steering Committee Meeting for each release and client support of
Accenture product ACE Toolkit.
 Managing all the Environment (Sandboxes)/Support to the Workday Training
team /Program onboarding support including data load. /Documentation/
Deployment
 Worked as SME reviewer of Case Study evaluation and programming test
evaluation for the batch of ASEs undergoing GFT training.
 Presented One Tool (“Application Freeze”) in Brown Bag Session.

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Previous Project of Accenture:
a) Worked for Bank of America (on behalf of Accenture) in two projects simultaneously :
i) 1198 – Salesforce Global Corporate and Investment Banking -
GTS (Global Treasury Services)
Project Description: GTS (Global Treasury Services) application is meant
for the sales team to carry out their work for their clients and deals. The CRM
Application helps the various kinds of deals (based on revenue it will generate) to
go through several approval and validation process before closure. The
Application is equipped with best practices of Salesforce.
ii) 1086 – Wealth Management Technology - CRM Solution –
multitenant cloud architecture
Project Description: Wealth Management Technology - CRM Solution is
about providing the application users Financial Advisory, Producing Managers etc ,
with sales setup to carry out their daily business. Basically facilitating to track all your
customer information and interactions in one place and help push the deals forward.
The sales console app is the added feature to the sales application, to junction users’
navigation at one place, with minimal switch and easy access among the pages.
Role : Worked as Technical architect and Project Manager. I was handling
simultaneously two projects. I involved in people management, Design and
Development, Preparing Technical documents like LLD, Install Doc, Run book etc.,
Presenting Tech Review and Application Walkthrough to Business, Technical team
of client etc., Code Review, maintaining all trackers/reports. Ant Deployment.
Also I’ve arranged Seminar on cloud in DU level and taken initiative for a weekly
cloud workshop. I handled successfully internal and external Audit.
b) Project Name : CDE DC1 Application
Project Description: The scope of the CRM solution will be based on a set of
clearly defined guiding principles that will underpin a set of prioritization
criteria that the team will use to lock scope for Phase 1, including when and
when not to customize.
Salesforce.com will enable State Farm to:
• Stay customer-centered, seamlessly integrated, synchronous, and simple
• Be flexible to adapt to how customers’ preferences for being served evolve
over time
• Provide the capacity for all products and capabilities through all channels
with a decision around sequencing made prior to implementation launch
•
The future customer platform will be:
• Delivered with sustainable economics for the enterprise and the agent
• Able to allow every customer access to an agent
• Able to support non-differentiated pricing based on channel
• Deliver all capabilities in mid-2015 and we acknowledge that we must work
differently than in the past to meet this timeline
Role : Worked as Program/Project Manager. Involved in People
Management, Delivery, Maintaining various reports like DMS, Dart, EVS, Build
Tracker, Daily Status etc.

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c) Project Name : PRM Asset Development for CMT
Project Description: PRM (Partner Relationship Management) Asset
Development for CMT (Communication, Media and Telecom) project provides
partners with the ability to receive value in the form of pricing relief or other
benefits when business opportunities are registered. Also it provides
manufacturers with ability collaborate with partners on sales opportunities
and greater pipeline visibility.
Role : Worked as Technical Architect. Implemented Dynamic Approval
Process for both MDF (Market Development Fund) and Deal Registration part of
this Project. Involved the Design Part of Dynamic Approval Process. Also I
involved review of other design, Estimation, build etc.
Assignment of Previous Company
1> Worked with Wipro Technologies as Technical Consultant from 17th May 2010 to
27th March 2013 in the following SFDC Project:
a> Project Name : Schwab SFDC CAPEX
Description : A Registered Investment Advisor interacts with several disparate
systems in the daily management of his/her firm and the end
client’s data – CRM, Portfolio Accounting and Schwab’s Custody
platform (SAC.com or SI.com). The SII project aims to empower
the advisor to consume data from the Custody and Portfolio
applications in their CRM (Salesforce) application. The CRM
system can provide enriched data to the advisor in terms of
account balances, performance reports, Schwab Alerts etc. This
will be accomplished by the creation of an integration hub, which
will feed web services to the Salesforce CRM.
Client : Charles Schwab
Role : Lead
Technology Used : Salesforce, Apex, Visual Force Page, Webservice,
JavaScript, HTML, CSS
b> Project Name : CSOne
Description : The Project is Integration between Oracle based
Application to Sales Force Application for case data.
Client : CISCO
Role : Lead
Technology Used : Salesforce, Java, Oracle
c> Project Name : GE SINGLE ORG DLBERT REL
Description : The CRM application was development to deploy and
maintain a majority of the client’s business. This also
dealt with the testing of modules, and ownership of the
same. Involved of test cases, bug reporting and tracking
in SFDC itself. Support post go live, documentation of the
modules covered.
Client : GE
Role : Technical Consultant (Salesforce.com Administration and
Configuration. Writing and Reviewing Test Scripts. SIT and
UAT Testing. Managing Testing Team. Creating
Documentation.)
Technology Used : Salesforce.com – Visual force, Apex Controller

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d> Project Name : McGraw-Hill Salesforce.com implementation (EASCRM-
SFDCMCGRAW-R2E-01)
Description : The client wanted to replace multiple legacy systems with a
Single Salesforce.com CRM system. The long term goal was to
create a system with a common framework that can be
configured and extended to meet the sales and marketing
needs of various business units. The client believed that
achieving these goals required a comprehensive and integrated
view of the entire customer relationship across multiple product
lines and channels.
Client Name : The McGraw-Hill Companies
Role : Functional Consultant.
 Salesforce.com Administration and Configuration
 Writing Apex Class, Triggers, Test Methods, Visual
Force Pages
 Writing Test Scripts.
Technology Used : Salesforce.com – Visual force page, Apex Controller, Flex
2> Worked with Elogix Software Pvt. Ltd. for the 6+ years as Project Leader. I was
engaged directly into two projects:
a> BSI LINK™ Project for an USA Client BIOPHARMASERVICES
INTERNATIONAL INC.
Project Profile (BSI LINK™):
A real-time project monitoring web portal that will facilitate tight coordination between BSI, our
client and the Medicine Testing lab. The system will provide high level monitoring capabilities
to maintain integrity of the data.
Clients will be able to view information on each project, such as the project timeline,
experiment start date, scheduled experiments, results of completed experiments etc., on a
close to real time basis. All data and reports will be exportable in various common formats
including Excel which will enable the client’s scientists to effectively analyze the data collected
during the study and plan the next set of studies. BSI-Link™ will play an important role in
addressing client’s lack of perceived control on outsourced projects.
PROJECT NAME BSI LINK™
PROJECT DESCRIPTION New Web Portal for Medicine Testing created By Elogix
Software Pvt. Ltd., through which BSI can communicate with
Client (Medicine Manufacturer) and Laboratory (Medicine
Tester). High Level security for different user (BSI – Admin,
PM, Scientist, User; Client - Admin, PM, Scientist, User; Lab -
Admin, PM, Scientist, User) is implemented in this project.
Other than Email, Contact Us, Log Generation, Access Right
etc are implemented in this project.
CLIENT NAME BIOPHARMA SERVICES INTERNATIONAL INC., USA
PROJECT DONE IN Java, JSP, Servlet, Java script, DHTML, HTML, MS SQL
SERVER.
MY RESPONSIBILITY Writing Code, Technical Support to the Junior Programmer.
TEAM SIZE 5
PROJECT DURATION Nov’ 2005 to 1st May,2010.
COMPANY NAME Elogix Software Pvt Ltd.

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b> CHEMGOLD Project for CHEMWATCH at Kynaston, Australia.
Project Profile (CHEMGOLD):
A Web based repository of risk, safety, and security related information for a large number of
chemicals. The objective of this project is to develop a multilingual internet site which will
provide MSDS related information, provide storage tracking facility, provide risk assessment
capability, provide transport regulations and provide molecular modeling of chemicals to the
users in the industry and research labs. A search engine has been developed for easy and
fast searching by various chemical parameters.
PROJECT NAME CHEMGOLD III
PROJECT DESCRIPTION This is a stable Project in Web and Client Server Based
created by Elogix. Current Jobs for this Project are
Maintenance, Some New Implementation, Ajax
Implementation, Different Browser Compatible, Mac
Compatible, PDA Compatible etc.
CLIENT NAME ChemWatch at Kynaston, Australia.
PROJECT DONE IN JSP, Java, Java script, DHTML, XML, Codebase 6.5 MS SQL
SERVER 2000.
MY RESPONSIBILITY Tracking and monitoring project schedule and regular
discussion with the project manager for the project scope,
deliverables, weeklies and task assignment to junior
developers. Also, to provide technical assistance to junior
developers, designing, writing code, communicate and clarify
with client and upload of deliverables to the client location.
TEAM SIZE 7
PROJECT DURATION Nov’2003 to 1st May,2010.
COMPANY NAME Elogix Soft. Pvt Ltd.
c> Outstation Project :
Worked as a Technical Consultant at TISCO SLAB CUSTER1 Site at Tata Nagar to do the
fault finding and source code debugging to solve critical technical issues that were marked as
the most gating factor for a successful project delivery. My contribution is this area was to root
cause the problem and help the Austrian development team to achieve a rapid code
modification and test execution cycle. This software is developed to control the oscillator
hydraulic unit which failed to operate successfully as per the designed model. Team led by
me performed a deep inspection, debugged and solved the faulty algorithm which controls the
level and hydraulic unit, all completed with quality results within a short span of time.
PROJECT NAME VAI Continuous Casting Explorer
CLIENT NAME TISCO
PROJECT DONE IN JSP, Java, Java script, DHTML, XML, Access.
MY RESPONSIBILITY Technical Support
TEAM SIZE 10
PROJECT DURATION One Month
COMPANY NAME VAI
Note: My additional responsibility was giving technical assistance to the
other projects run by Elogix Software Pvt. Ltd.

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Another Project Done:
1> PROJECT NAME Online Examination
PROJECT DONE IN Java, JSP, DHTML(Style Sheet and JavaScript),
HTML, Oracle
PROJECT DETAIL This projectis used to Online Examination for the
studentof different Youth Centre of West Bengal
Govt.
MY RESPONSIBILITY Team Leader.
TEAM SIZE 20
PROJECT DURATION 2 Years.
COMPANY NAME Excel Infocom Pvt. Ltd.
2> PROJECT NAME Test Case Generation Tools
PROJECT DONE IN JavaScript, HTML, MS Access
PROJECT DETAIL This projectis used to Test Case Generation for
any Software Development.
MY RESPONSIBILITY Developer and Tester
TEAM SIZE 3
PROJECT DURATION 3 Months
COMPANY NAME Excel Infocom Pvt. Ltd.
3> PROJECT NAME ChatToStudy!
PROJECT DONE IN JAVA, HTML, Java Script
PROJECT DETAIL The objective of this projectis client to client chat
created for Study Material of BETS.
MY RESPONSIBILITY Technical coordination for the JAVA deployment.
TEAM SIZE 10
PROJECT DURATION 6 Months
COMPANY NAME BETS
4> PROJECT NAME Faculty RecruitmentTest
PROJECT DONE IN JAVA, JSP, Oracle, Front Page,HTML,
DHTML(Style Sheet and Java Script)
PROJECT DETAIL This Project is built for an organization, which
wants to automate their candidate selection
procedure.
MY RESPONSIBILITY Team Leader
TEAM SIZE 12
PROJECT DURATION 9 Months
COMPANY NAME Brainware Computer Academy.
5> PROJECT NAME Library Maintenance
PROJECT DONE IN C++, VC++, MFC, MS Access.
PROJECT DETAILS Key features of the project
a)Keep record of Books,Members.
b)Add, Modify, Delete records whenever needed.
c)Issue books as well as re issue them ifasked.
d)Fine calculation algorithm.
e)Query regarding books and members with highly
flexible filters and Reportgeneration.
MY RESPONSIBILITY I have done Analysis, Design and Implementation
of Database module.
TEAM SIZE 15
PROJECT DURATION 6 Months
COMPANY NAME Brainware ConsultantPvt. Ltd. Co.
6> PROJECT NAME MIS
PROJECT DONE IN C++,VC++, MFC, MS Access

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PROJECT DETAIL This Project does the following within seconds
a) Keep the record of Enquiry, No. of Admission.
b) Keep the record of Student Detail,Down
Payment, and Installment.
c) Keep the record of mark sheetof all the
students.
d) Add, Modify, Delete Records whenever needed
e) Calculate fine for late Installment.
f) Income and Expense handling ofthe institute.
g) All the report.
MY RESPONSIBILITY Analysis,Design and Implementation ofAdd and
Modify functionality.
TEAM SIZE 20
PROJECT DURATION 8 Months
COMPANY NAME Career Advancement Institute.
7> PROJECT NAME “SNAKE IN THE MAZE” Game
PROJECT DONE IN C
PROJECT DETAILS This is Snake Game where you have to guide the
snake through a maze of walls and barriers
without hitting them. Every time you hit them the
game stops. Your objective is to also take as
many food packets as possible as they help you
score but at
the semen time it makes the snake grows larger.
Do not hit the snake itself also as you loose the
game. When all the foods have been taken let the
snake hit anything.
MY RESPONSIBILITY Developer and Tester.
TEAM SIZE 10
PROJECT DURATION 3 years
COMPANY NAME ICE(I).
Personal :
NAME : BIPLAB KUNDU
FATHER’S NAME : Late Gora Chand Kundu
ADDRESS : 131/20,Renju Bhavan, 1st
Floor, 1stCross,Lakshmi Layout,
Munnekolala,Marathahalli,Bangalore – 560037.
PHONE NO.( Mobile ) : +91 8095666601
SEX : Male
Marital status : Married
DATE OF BIRTH : 2nd January, 1974.
Passport# : E8027393
Date of Expiry : 7th
August, 2024
EXTRACURRICULARS : (1) Trying out new with Software and Hardware
(2) Playing Drama
(3) Playing any Game
________________________
[BIPLAB KUNDU]
Date :