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Securing Online
Transactions and Customer
Data
Molly Pro & Harley Rohrbacher, Intelligence Analysts, NCFTA
Adam Hunt, CTO and Chief Data Scientist, RiskIQ
DJ Murphy, Editor-in-Chief, Security Portfolio, Reed Exhibitions
NCFTA Programs and Initiatives
CYFIN PROGRAM
BRAND & CONSUMER
PROTECTION PROGRAM
MALWARE & CYBER
THREATS PROGRAM
CYFIN PROGRAM
E-COMMERCE FRAUD
CYBERHEALTH WORKING
GROUP (CHWG)
• BANKING
• BROKERAGE
• PREPAID CARD
• POINT OF SALE
COMPROMISE
• ACCOUNT TAKEOVER
• HUMAN TRAFFICKING
• BUSINESS EMAIL
COMPROMISE
• TRAVEL FRAUD
PHARMACEUTICAL
FRAUD INITIATIVE
LONG-TERM INFECTION
ANALYSIS
IPR INITIATIVE
• AUTOMOTIVE
• TOBACCO
• GENERAL COUNTERFEIT
APPLICATION & HARDWARE
MALWARE ANALYSIS
INTERNET FRAUD
ALERT (IFA)
SOCIAL MEDIA RESEARCH
HACKTIVISM
DARK WEB RESEARCH
MULTI-LINGUAL INTEL ANALYSTS — RUSSIAN / CHINESE / SPANISH / FRENCH / JAPANESE / ARABIC
NCFTA Collaboration
Insurance,
Healthcare
Financial Institutions
& Brokerage
Prepaid & Payroll
Processing
Retail &
Ecommerce
Other Critical
Infrastructure
Manufacturing
(Pharma, Auto, Agriculture)
ACADEMIA & SME’s
HQ-Level
Law Enforcement
CO-LOCATED AT NCFTA
Multiple Industry
Sectors
CONSENSUS
Law Enforcement
Analysts
NCFTA
Analysts
Feedback PSAs
Actionable Intelligence
Investigative Reports Targeted DisruptionTraining
Retail Threats – Dark Web
• Malware
• ATO
• Card dumps
• Loyalty program
fraud
MageCart
MageCart
MageCart
Dark Web Attribution
Valuable Information from Vendor Profiles
Contact
Information
Additional
Points of
Sale
Customer
Reviews
Seller
Rating
Dialect
Used
Shipping
Methods/
Locations
Clearnet Research
Actor
Recorded
Data
Breaches
Public
Records
Social
Media
Compare
Interests
Other Open
Source
Resources
Actor Investigation
11
Recommendations
• Keep software updated
• Establish a strong password policy
• Use ‘captcha’ or some other bot protection
• Encrypt data at multiple stages
• Send notifications to the customer
• Educate customers
• Remove unnessary javascript from payment pages
• Use Subresource integrity
• Verify S3 bucket permissions
Contact
Intelligence Analysts
Molly Pro
mpro@ncfta.net
Harley Rohrbacher
hrohrbacher@ncfta.net
CTO @ RiskIQ
Adam Hunt
Adam.hunt@riskiq.net
Editor-in-Chief, Card Not Present
D.J. Murphy
dmurphy@reedexpo.com

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Securing Online Transactions and Customer Data

  • 1. Securing Online Transactions and Customer Data Molly Pro & Harley Rohrbacher, Intelligence Analysts, NCFTA Adam Hunt, CTO and Chief Data Scientist, RiskIQ DJ Murphy, Editor-in-Chief, Security Portfolio, Reed Exhibitions
  • 2. NCFTA Programs and Initiatives CYFIN PROGRAM BRAND & CONSUMER PROTECTION PROGRAM MALWARE & CYBER THREATS PROGRAM CYFIN PROGRAM E-COMMERCE FRAUD CYBERHEALTH WORKING GROUP (CHWG) • BANKING • BROKERAGE • PREPAID CARD • POINT OF SALE COMPROMISE • ACCOUNT TAKEOVER • HUMAN TRAFFICKING • BUSINESS EMAIL COMPROMISE • TRAVEL FRAUD PHARMACEUTICAL FRAUD INITIATIVE LONG-TERM INFECTION ANALYSIS IPR INITIATIVE • AUTOMOTIVE • TOBACCO • GENERAL COUNTERFEIT APPLICATION & HARDWARE MALWARE ANALYSIS INTERNET FRAUD ALERT (IFA) SOCIAL MEDIA RESEARCH HACKTIVISM DARK WEB RESEARCH MULTI-LINGUAL INTEL ANALYSTS — RUSSIAN / CHINESE / SPANISH / FRENCH / JAPANESE / ARABIC
  • 3. NCFTA Collaboration Insurance, Healthcare Financial Institutions & Brokerage Prepaid & Payroll Processing Retail & Ecommerce Other Critical Infrastructure Manufacturing (Pharma, Auto, Agriculture) ACADEMIA & SME’s HQ-Level Law Enforcement CO-LOCATED AT NCFTA Multiple Industry Sectors CONSENSUS Law Enforcement Analysts NCFTA Analysts Feedback PSAs Actionable Intelligence Investigative Reports Targeted DisruptionTraining
  • 4. Retail Threats – Dark Web • Malware • ATO • Card dumps • Loyalty program fraud
  • 8. Dark Web Attribution Valuable Information from Vendor Profiles Contact Information Additional Points of Sale Customer Reviews Seller Rating Dialect Used Shipping Methods/ Locations
  • 11. 11 Recommendations • Keep software updated • Establish a strong password policy • Use ‘captcha’ or some other bot protection • Encrypt data at multiple stages • Send notifications to the customer • Educate customers • Remove unnessary javascript from payment pages • Use Subresource integrity • Verify S3 bucket permissions
  • 12. Contact Intelligence Analysts Molly Pro mpro@ncfta.net Harley Rohrbacher hrohrbacher@ncfta.net CTO @ RiskIQ Adam Hunt Adam.hunt@riskiq.net Editor-in-Chief, Card Not Present D.J. Murphy dmurphy@reedexpo.com