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search driven intranets
This document summarizes Jeff Fried's presentation on search-driven intranets using SharePoint and Office 365. The presentation covered major trends in intranets, options for implementing intranets, and how search can provide a unified view of content and bridge across information silos. It demonstrated dynamic search pages, presentation of dynamic content, and finding people as content. The presentation concluded by discussing how nearly every intranet will need connectivity, structure, and context to supplement out-of-the-box SharePoint and Office 365 capabilities.
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search driven intranets
- 1. Online Conference June 17thand 18th 2015 Jeff Fried CTO, BA Insight NH SPUG Oct 2016 Search-driven Intranets with SharePoint and O365 Jeff Fried CTO, BA Insight
- 2. Collaboration is nota Technology, it’s an Attitude Source: dilbert.com
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- 4. Online Conference June 17thand 18th 2015 Focused on Search and SharePoint since 2004 Longtime Search Nerd • CTO, BA Insight • Senior PM, Microsoft • VP, FAST • SVP, LingoMotors About Jeff Fried Passionate About • Search • SharePoint & O365 • Search-driven applications • Information Strategy Blog: domorewithsearch.com Technet Column: “A View from the Crawlspace” @jefffried jeff.fried@BAinsight.com
- 5. Online Conference June 17thand 18th 2015 About BA Insight • • – Connectivity – Applications - – Classification - – Analytics •
- 6. Intranets Do MultipleThings
- 7. Online Conference June 17thand 18th 2015
- 8. Major Intranet Trends Source:Nielsen Intranet Reports – https://www.nngroup.com/reports/topic/intranets/
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- 10. – https://fasttrack.microsoft.com/roadmap SharePoint andO365 are Changing Quickly 10
- 12. Intranet Options? Configure TailorExtend Custom • “Out-of-the-box” SharePoint / O365 • Add-on “Ready to Go Intranet” • Custom
- 15. The Internet Setsthe Bar for Enterprise Search
- 16. Search and Refine Categorisation Map RelatedContent Refiners and Sorting Results with Metadata and Imagery Search Navigation Find
- 17. Why Can’t Everythingin an Intranet be Dynamic? • News • Forums • Content • Navigation • Tools/Applets • Analytics
- 18. Search Provides aUnified View
- 20. Subsites / Portalswith Search
- 21. Intranet - ResearchPortal
- 22. Anatomy of aSearch Page
- 23. Simple Dynamic SearchTeam Site
- 25. Presentation of DynamicContent
- 26. Content by SearchWeb Part
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- 28. Bridging across Silos ofknowledge workers regularly access 4 or more systems to get the information they need to do their jobs 61% regularly access 11 or more systems of a typical knowledge worker’s day is spent looking for and consolidation information spread across a variety of systems 36% 15%
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- 31. Navigation using metadata Audio Cameras Computers Homeappliances Phones TV and video TERM STORE NAVIGATION TAXONOMY Friendly URL http://contoso.com/computers Use page maincategory.aspx CONTENT SEARCH WEB PART
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- 35. Search-driven Recommendations Items viewedin the same session
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- 38. Quickly Find theRight Experts
- 39. Search: People areContent too
- 40. Improve the PeopleSearch Experience • Synchronise from Active Directory • Incentivise your employees to update their profile information • Add custom fields/properties • Display Templates
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- 43. Online Conference June 17thand 18th 2015
- 44. Modern doclibs Pin totop in doclibs Add a link to a doclib Move a file from ODB to SP Easy column and view management in doclibs and lists Resizable columns in list UX Picture slideshows in doclibs Easy metadata editing Updated required metadata UX flow Bulk download of files Preview of document links in OWA New sharing UX Activity on a file in doclib Auditing of SharePoint doclib activity Microsoft Flow integration with lists Support for SharePoint lookup fields in Microsoft Flow New Site Header Microsoft PowerApps Integration w/lists New team site home page Every Office 365 Group gets a SharePoint Team Site Quick Links on Site Homepage Updated Site Contents page Analytics on the Site Contents page 25TB team site Quotas (up from 1TB) New SharePoint home UX Intelligence-powered list of frequent sites Suggested sites to follow Renamed Sites Tab to “SharePoint” New Self-Service Site Creation Flow Creating a team site also creates a Office 365 Group Intelligent People Cards SharePoint mobile apps on iOS, OneDrive App supports team site and group Files Mobile lists viewing and editing in SharePoint mobile app Modern SharePoint page authoring Native support for modern SharePoint pages in mobile app News in the SharePoint mobile app Web parts: Yammer, Office 365 Video, Highlighted Contents, Power BI, Image, Document and more Tenant usage reports SharePoint Framework: Modern UX extensibility SharePoint Webhooks: Modern eventing Microsoft Graph API support for Lists & Libraries Future of SharePoint is Now
- 47. Easy re-find Improved relevanceand performance Available on any device
- 48. DOCUMENTS NOTES EXCHANG E ONEDRIVE YAMMERSHAREPOINTVIDEO ATTACHMENTS
- 49. Outlook Identify and eliminateclutter in your email stream SharePoint app and home Suggested sites and recent activity OneDrive for Business Discover relevant files from around your network Office 365 Video Trending videos and content you might like
- 50. Delve Windows 10app Intelligent People Cards Office 365 Profile • People-centric notifications • “New” & “Updated” flags on cards • Scales to PC and Mobile • Contextual discovery within Outlook, SharePoint Online & OneDrive for Business • Appear on-hover with mouse • Contact info + Microsoft Graph • Planned for Office clients • Focus on people expertise • Immersive profile edit • OOF message • Calendar info • Office 365 Groups list
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- 52. Q4 CALENDAR 2016 Teamnews Q2/Q3 CALENDAR 2016 Site activity and insights Office 365 Groups get team sites H1 CALENDAR 2017
- 53. Most of thiswill come on-prem/hybrid too (eventually)
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- 55. What does thismean for your Intranet Project? Configure Tailor Extend Custom • All parts of this spectrum get easier • OoTB – modern & mobile • Tailoring – easy for Power Users • Extending & Customizing – same UI as OoTB
- 56. What about “Readyto Go” Intranets?
- 57. Nearly every Intranetwill need to add 1. Connectivity Connectors to content & systems outside of O365 3. Context Personalization through behavioural information 2. Structure Information Architecture & Tags for navigation & findability
- 58. Connectivity to MANYEnterprise Systems • • • • ERP and Portal Systems • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
- 59. External content fromConnectors also surfaces in Delve, SharePoint Home, Team Sites, etc. via the Office Graph
- 60. Nearly every Intranetwill need to add 1. Connectivity Connectors to content & systems outside of O365 3. Context Personalization through behavioural information 2. Structure Information Architecture & Tags for navigation & findability
- 61. Sound Information ArchitectureProvides • Continuity • Simpler maintenance • Single version of the truth Achieve through • Content types • Metadata • List based site columns = Better Search & Refinement
- 62. Nearly every Intranetwill need to add 1. Connectivity Connectors to content & systems outside of O365 3. Context Personalization through behavioural information 2. Structure Information Architecture & Tags for navigation & findability
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- 65. Why Can’t Everythingin an Intranet be Dynamic? • News • Forums • Content • Navigation • Tools/Applets • Analytics IT CAN
- 66. Questions? Comments? • Checkout our resources on: www.BAinsight.com • Reach me via email at: Jeff.Fried@BAinsight.com • Follow me on Twitter at: @jefffried
Editor's Notes
- #7 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #9 Over the last 3-4 years
- #13 REMEMBER – An intranet project is not just a significant change project, it has the potential to be transformative to the way a company operates. Adoption is key to achieving this, so a clear plan for engagement and communication is crucial, based around your three areas of focus…
- #16 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #17 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #18 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #19 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #20 Subsite/Portals with Search Presentation of Dynamic Content “Virtualised Content” Topical Navigation Information Push Finding/Connecting with People
- #21 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #23 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #24 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #25 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #27 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #28 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #30 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #31 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #33 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #34 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #35 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #37 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #39 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #40 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #41 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #43 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #62 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves
- #72 REMEMBER – OoTB - Behaviour is how people are using SP not about the users themselves