This document summarizes Jeff Fried's presentation on developing an effective information strategy with Office 365 in mind. The presentation outlines a framework called ASPIRE that involves aligning the information strategy to business drivers, supporting initiatives based on value, publishing the strategy clearly and often, iterating the strategy in small projects, relating it to existing infrastructure, and evaluating/adapting it over time. It emphasizes connecting information across systems to provide a unified view and standardizing metadata to improve findability. The document also notes challenges of ineffective information strategies and benefits of aligning information with business needs.
Data lineage is key to regulatory compliance and financial institutions’ ability to understand and use their data to business advantage. It is also important from an operational perspective, as a successful implementation can identify systems and data feeds that are no longer necessary and can be switched off, saving money and resource. The webinar will consider the drivers of data lineage, best practice implementation and beneficial outcomes.
Join the webinar to find out about:
-Regulatory requirements for lineage
-Challenges of development
-Best practice implementation
-Technology solutions
-Beneficial outcomes
In this video, Southard Jones from Birst describes the company's new Recurring Revenue Solution Accelerator, which gives subscription-based businesses the ability to maximize revenue, accelerate growth and reduce churn by putting fast, accurate and meaningful business intelligence and data analysis capabilities at their fingertips.
Learn more: http://www.birst.com/company/press/birst-helps-subscription-based-businesses-multiply-their-revenue-new-recurring-revenue
Watch the video presentation: http://wp.me/p3RLEV-1vI
Accelerate Your Move to the Cloud with Data Catalogs and GovernanceDATAVERSITY
As more data is migrating to the cloud, whether to increase efficiencies or take advantage of new capabilities like AI and machine learning tools, organizations are challenged on how to do so in a consumable, trusted fashion. Join us for this webcast and hear how enterprises are using data catalogs to unify approaches across their cloud and on-premises worlds, and prioritize which data assets should be moved to cloud, resulting in a more consumable and trusted data lake and ecosystem.
Slides: Empowering Data Consumers to Deliver Business ValueDATAVERSITY
Today, the role of Chief Data Officers and their teams has expanded from risk and compliance-based activities to delivering business value through trusted data. With the exponential growth in data and data consumers throughout an organization, ensuring that everyone gets the information that they need — and that it can be relied upon — is no small feat. CDOs need to rely on modern Data Governance leaders to discover where all of the data lives, define the context, measure the quality, ensure privacy, and then democratize data to empower the rest of the organization. Join us for this informative webinar as we highlight the challenges of today’s data leaders, how they can democratize trusted, secure data, and ultimately discover how to deliver business value.
Data lineage is key to regulatory compliance and financial institutions’ ability to understand and use their data to business advantage. It is also important from an operational perspective, as a successful implementation can identify systems and data feeds that are no longer necessary and can be switched off, saving money and resource. The webinar will consider the drivers of data lineage, best practice implementation and beneficial outcomes.
Join the webinar to find out about:
-Regulatory requirements for lineage
-Challenges of development
-Best practice implementation
-Technology solutions
-Beneficial outcomes
In this video, Southard Jones from Birst describes the company's new Recurring Revenue Solution Accelerator, which gives subscription-based businesses the ability to maximize revenue, accelerate growth and reduce churn by putting fast, accurate and meaningful business intelligence and data analysis capabilities at their fingertips.
Learn more: http://www.birst.com/company/press/birst-helps-subscription-based-businesses-multiply-their-revenue-new-recurring-revenue
Watch the video presentation: http://wp.me/p3RLEV-1vI
Accelerate Your Move to the Cloud with Data Catalogs and GovernanceDATAVERSITY
As more data is migrating to the cloud, whether to increase efficiencies or take advantage of new capabilities like AI and machine learning tools, organizations are challenged on how to do so in a consumable, trusted fashion. Join us for this webcast and hear how enterprises are using data catalogs to unify approaches across their cloud and on-premises worlds, and prioritize which data assets should be moved to cloud, resulting in a more consumable and trusted data lake and ecosystem.
Slides: Empowering Data Consumers to Deliver Business ValueDATAVERSITY
Today, the role of Chief Data Officers and their teams has expanded from risk and compliance-based activities to delivering business value through trusted data. With the exponential growth in data and data consumers throughout an organization, ensuring that everyone gets the information that they need — and that it can be relied upon — is no small feat. CDOs need to rely on modern Data Governance leaders to discover where all of the data lives, define the context, measure the quality, ensure privacy, and then democratize data to empower the rest of the organization. Join us for this informative webinar as we highlight the challenges of today’s data leaders, how they can democratize trusted, secure data, and ultimately discover how to deliver business value.
Data lineage is a regulatory and internal requirement with potential to deliver significant operational and business benefits, but financial institutions can find it difficult to implement and complex to maintain as systems and regulatory requirements themselves, change quickly. The importance of understanding where the true source of the data is coming from, where the data flows to and what has changed cannot be overstated. The webinar defines data lineage and discuss implementation through the eyes of those that have implemented and sustained successful lineage solutions with significant benefits.
Listen to the webinar to find out about:
- Data management for data lineage
- Winning buy-in for projects
- Best practice implementation
- Operational and business benefits
- Expert practitioner advice
Slides: Taking an Active Approach to Data GovernanceDATAVERSITY
A Look at How Riot Games Implemented Non-Invasive Data Governance
Riot Games created and runs “League of Legends,” the world’s most-played PC game and most viewed eSport — and is now transforming to become a multi-title publisher. To keep pace with this transformation and support a growing player base of millions, Riot Games is taking a page from Bob Seiner’s book, “Non-Invasive Data Governance: The Path of Least Resistance and Greatest Success” and leveraging the Alation Data Catalog to help guide accurate, well-governed analysis.
Bob Seiner will join Riot Games’ Chris Kudelka, Technical Product Manager, and Michael Leslie, Senior Data Governance Architect, and Alation’s John Wills, VP of Professional Service, for an inside look at Data Governance at one of the world’s leading gaming companies.
Join this webinar to learn:
• How Riot Games is implementing Non-Invasive Data Governance
• How this new approach to Data Governance helps to drive the business
• How the Alation Data Catalog helps Riot Games create the foundation for guiding accurate, well-governed data use
As the shortage of trained data scientists threatens to prevent firms from reaching their analytical potential, a new class of products and services is emerging that promises to relieve the stress on enterprise management. These new tools are making it easier for “citizen data scientists” to create and use models based on their understanding of the business logic and their data, rather than data science fundamentals.
This webinar will present an overview of the new tool landscape and highlight features, benefits, and potential pitfalls for naive adopters. Will they eliminate the need for Data Scientists? Not yet, but they may be just what your firm needs now.
Back by popular demand, this webinar shows the features and functions that transform traditional taxonomy building into a high-value suite of interactive tools, to simplify content management and drive business processes.
The session shows the taxonomy building process with conceptTaxonomyManager, using automatically generated semantic metadata, and illustrating how easy it is to add taxonomy nodes manually. The product is designed for subject-matter experts, requires little training, and enables productivity from the day that auto-classification begins.
This webinar explores how easy and robust the unique taxonomy component is, and demonstrates automatic generation of metadata, auto-classification to a taxonomy, and how to manage metadata.
Speaker:
Michael Paye – Chief Technology Officer at Concept Searching
Chief Data & Analytics Officer Fall Boston - PresentationSrinivasan Sankar
Data Asset Catalog & Metadata Management - Is It a Fad or Is It the Future?
Many have dubbed metadata as “the new black,” but is this accurate?
How to leverage metadata management to streamline data governance and ensure transparency
Improving data quality and ensuring consistency and accuracy of data across various reporting systems
Looking at the flip side: what are the additional training requirements and value-added for the business?
Data Strategy - Executive MBA Class, IE Business SchoolGam Dias
For today's enterprise Data is now very much a corporate asset, vital to delivering products and services efficiently and cost effectively. There are few organizations that can survive without harnessing data in some way.
Viewed as a strategic asset, data can be a source of new internal efficiencies, improved competitive advantage or a source of entirely new products that can be targeted at your existing or new customers.
This slide deck contains the highlights of a one day course on Data Strategy taught as part of the Executive MBA Program at IE Business School in Madrid.
Data Strategy for Telcos : Preparedness and ManagementSouravRout
Telco‘s sit on a vast amount of data – both in terms of magnitude and variety. The Internet of Things (IoT) is set to magnify this spead and volume of data exponentially. As an organization, telco‘s use data across the board – network performance and optimization, marketing, product placements, pricing, plans, customer experience, fraud detection, etc. It thus becomes important to ensure data collection (and at the end, disposal where needed), processing, analytics and value creation are done uniformly across the organization.
Slides: Applying Artificial Intelligence (AI) in All the Right Places in the ...DATAVERSITY
Data and Analytics are fundamental to digital transformation, yet many companies are still under-utilizing them. To go full throttle, AI and automation technologies can be added across the full spectrum of your data journey to truly re-imagine processes and business models.
Join Information Builders for this webinar on how AI:
• Augments your traditional business intelligence and analytics systems
• Minimizes manual inefficiencies with the way data is generated, collected, cleansed, and organized
• Helps you realize substantial performance gains with use cases such as churn forecasting, predictive maintenance, supply chain planning, risk mitigation, and more
To gain insights from Business Intelligence, you need to easily see and understand what the data tells you by using data visualizations. While these charts and graphs can be eye candy, without proper context they are nothing more than pretty pictures. Data analysts and business analysts may use a variety of techniques to create the reports that they must generate for the business, and can benefit from a database tool that helps to simplify the task and accelerate the process. Join IDERA's Stan Geiger as he explains how to convey the meaning of data effectively and quickly create useful data visualizations for various audiences within your organization.
DAS Slides: Building a Data Strategy - Practical Steps for Aligning with Busi...DATAVERSITY
Developing a Data Strategy for your organization can seem like a daunting task. The opportunity in getting it right can be significant, however, as data drives many of the key initiatives in today’s marketplace: digital transformation, marketing, customer centricity, and more. This webinar will help de-mystify Data Strategy and Data Architecture and will provide concrete, practical ways to get started.
Targeting towards the health and human services communities, this presentation covers the importance of a data-driven culture, how to identify areas where data can be used to innovate and how to recognize the operational processes you must have in place to fully utilize your data.
Accelerate Your Move to the Cloud with Data Catalogs and GovernanceDATAVERSITY
As more data is migrating to the cloud, whether to increase efficiencies or take advantage of new capabilities like AI and machine learning tools, organizations are challenged on how to do so in a consumable, trusted fashion. Join us for this webcast and hear how enterprises are using data catalogs to unify approaches across their cloud and on-premises worlds, and prioritize which data assets should be moved to cloud, resulting in a more consumable and trusted data lake and ecosystem.
Data Insights and Analytics: The Importance of Effective Communications in An...DATAVERSITY
Communicating analytics at your organization is more than just talking about the numbers. You’ll need to share insights and business impact – and do so in a way that resonates and informs well beyond the analysts and “data people.” The benefits to doing this are immense, including greater adoption and appreciation of the data, and a sustainable commitment to thoughtful, fact-based decision-making.
This webinar will offer tips and best practices for how to:
Effectively share data insights to convey business outcomes and actions, customizing for each audience
Grow your organization’s understanding of its data by being clear, concise, compelling, and candid
Utilize data visualization and data storytelling techniques and approaches
Think beyond the data by pulling in related research and findings to support or supplement key findings
The Missed Promise of Hadoop and New and Emerging TechnologiesDATAVERSITY
Hadoop, which entered the scene with great fanfare, seems to be on its way out. Or is it? Are the pundits just being pontificating, or is there something to their end-of-life proclamations?
Investment in Hadoop has been substantial, so it's not going away. But "what comes next" holds real promise.
Join John and Kelle as they dig into the current state of Hadoop and address:
Hadoop’s relevancy today
The case for and against Hadoop
Alternatives to Hadoop
Other technologies on the upswing
Improving Data Analytics with Data GovernanceDATAVERSITY
Organizations are dedicating tremendous resources to improve their analytical capabilities. The focus for many is to improve the quality, understanding, availability and thus the value of the data for data scientists and analysts. These people are focused on providing descriptive, predictive and prescriptive analytics for the betterment of their organization. It all starts with governed data.
Join Bob Seiner and a special guest for this month’s installment of the Real-World Data Governance webinar series where they will discuss the importance of using Data Governance to improve Data Analytics. Bob will challenge the guest with questions about why and how data governance has a positive impact on getting the most out of your data.
In this webinar, Bob and his guest will discuss:
The relationship between Data Governance and Data Analytics
Getting management to understand why Data Governance is necessary
How to focus your Data Governance program on analytics
Using the focus on analytics to bolster your Data Governance program
Final words on the symbiotic relationship between Data Governance and Data Analytics
Safeguard your business with Microsoft Office 365 and PlanBcparnoldvilleneuve
PlanBcp offers one of the most comprehensive solutions for disaster recovery and business continuity planning. DR/BC planning is effort of coordination between many people in the organization. PlanBcp helps the organization accomplish this coordination more easily by provided a guided approach to information collection and capture, business impact analysis, and plan development. It also allows you to track your progress so that everyone can see exactly where the organization is in terms of its DR/BC readiness. And by hosting it on Microsoft Office 365 / SharePoint Online you know your plans will always be available even if your building no longer is!
The main benefit to an organization of having a well documented and tested DR/BC plan is keeping its people employed and its customers serviced. Industry statics say that 50% of the business that do not recover within 7 to 10 business days are in fact out of business within one year. Don't be one of them. Start developing your business continuity approach today!
Data lineage is a regulatory and internal requirement with potential to deliver significant operational and business benefits, but financial institutions can find it difficult to implement and complex to maintain as systems and regulatory requirements themselves, change quickly. The importance of understanding where the true source of the data is coming from, where the data flows to and what has changed cannot be overstated. The webinar defines data lineage and discuss implementation through the eyes of those that have implemented and sustained successful lineage solutions with significant benefits.
Listen to the webinar to find out about:
- Data management for data lineage
- Winning buy-in for projects
- Best practice implementation
- Operational and business benefits
- Expert practitioner advice
Slides: Taking an Active Approach to Data GovernanceDATAVERSITY
A Look at How Riot Games Implemented Non-Invasive Data Governance
Riot Games created and runs “League of Legends,” the world’s most-played PC game and most viewed eSport — and is now transforming to become a multi-title publisher. To keep pace with this transformation and support a growing player base of millions, Riot Games is taking a page from Bob Seiner’s book, “Non-Invasive Data Governance: The Path of Least Resistance and Greatest Success” and leveraging the Alation Data Catalog to help guide accurate, well-governed analysis.
Bob Seiner will join Riot Games’ Chris Kudelka, Technical Product Manager, and Michael Leslie, Senior Data Governance Architect, and Alation’s John Wills, VP of Professional Service, for an inside look at Data Governance at one of the world’s leading gaming companies.
Join this webinar to learn:
• How Riot Games is implementing Non-Invasive Data Governance
• How this new approach to Data Governance helps to drive the business
• How the Alation Data Catalog helps Riot Games create the foundation for guiding accurate, well-governed data use
As the shortage of trained data scientists threatens to prevent firms from reaching their analytical potential, a new class of products and services is emerging that promises to relieve the stress on enterprise management. These new tools are making it easier for “citizen data scientists” to create and use models based on their understanding of the business logic and their data, rather than data science fundamentals.
This webinar will present an overview of the new tool landscape and highlight features, benefits, and potential pitfalls for naive adopters. Will they eliminate the need for Data Scientists? Not yet, but they may be just what your firm needs now.
Back by popular demand, this webinar shows the features and functions that transform traditional taxonomy building into a high-value suite of interactive tools, to simplify content management and drive business processes.
The session shows the taxonomy building process with conceptTaxonomyManager, using automatically generated semantic metadata, and illustrating how easy it is to add taxonomy nodes manually. The product is designed for subject-matter experts, requires little training, and enables productivity from the day that auto-classification begins.
This webinar explores how easy and robust the unique taxonomy component is, and demonstrates automatic generation of metadata, auto-classification to a taxonomy, and how to manage metadata.
Speaker:
Michael Paye – Chief Technology Officer at Concept Searching
Chief Data & Analytics Officer Fall Boston - PresentationSrinivasan Sankar
Data Asset Catalog & Metadata Management - Is It a Fad or Is It the Future?
Many have dubbed metadata as “the new black,” but is this accurate?
How to leverage metadata management to streamline data governance and ensure transparency
Improving data quality and ensuring consistency and accuracy of data across various reporting systems
Looking at the flip side: what are the additional training requirements and value-added for the business?
Data Strategy - Executive MBA Class, IE Business SchoolGam Dias
For today's enterprise Data is now very much a corporate asset, vital to delivering products and services efficiently and cost effectively. There are few organizations that can survive without harnessing data in some way.
Viewed as a strategic asset, data can be a source of new internal efficiencies, improved competitive advantage or a source of entirely new products that can be targeted at your existing or new customers.
This slide deck contains the highlights of a one day course on Data Strategy taught as part of the Executive MBA Program at IE Business School in Madrid.
Data Strategy for Telcos : Preparedness and ManagementSouravRout
Telco‘s sit on a vast amount of data – both in terms of magnitude and variety. The Internet of Things (IoT) is set to magnify this spead and volume of data exponentially. As an organization, telco‘s use data across the board – network performance and optimization, marketing, product placements, pricing, plans, customer experience, fraud detection, etc. It thus becomes important to ensure data collection (and at the end, disposal where needed), processing, analytics and value creation are done uniformly across the organization.
Slides: Applying Artificial Intelligence (AI) in All the Right Places in the ...DATAVERSITY
Data and Analytics are fundamental to digital transformation, yet many companies are still under-utilizing them. To go full throttle, AI and automation technologies can be added across the full spectrum of your data journey to truly re-imagine processes and business models.
Join Information Builders for this webinar on how AI:
• Augments your traditional business intelligence and analytics systems
• Minimizes manual inefficiencies with the way data is generated, collected, cleansed, and organized
• Helps you realize substantial performance gains with use cases such as churn forecasting, predictive maintenance, supply chain planning, risk mitigation, and more
To gain insights from Business Intelligence, you need to easily see and understand what the data tells you by using data visualizations. While these charts and graphs can be eye candy, without proper context they are nothing more than pretty pictures. Data analysts and business analysts may use a variety of techniques to create the reports that they must generate for the business, and can benefit from a database tool that helps to simplify the task and accelerate the process. Join IDERA's Stan Geiger as he explains how to convey the meaning of data effectively and quickly create useful data visualizations for various audiences within your organization.
DAS Slides: Building a Data Strategy - Practical Steps for Aligning with Busi...DATAVERSITY
Developing a Data Strategy for your organization can seem like a daunting task. The opportunity in getting it right can be significant, however, as data drives many of the key initiatives in today’s marketplace: digital transformation, marketing, customer centricity, and more. This webinar will help de-mystify Data Strategy and Data Architecture and will provide concrete, practical ways to get started.
Targeting towards the health and human services communities, this presentation covers the importance of a data-driven culture, how to identify areas where data can be used to innovate and how to recognize the operational processes you must have in place to fully utilize your data.
Accelerate Your Move to the Cloud with Data Catalogs and GovernanceDATAVERSITY
As more data is migrating to the cloud, whether to increase efficiencies or take advantage of new capabilities like AI and machine learning tools, organizations are challenged on how to do so in a consumable, trusted fashion. Join us for this webcast and hear how enterprises are using data catalogs to unify approaches across their cloud and on-premises worlds, and prioritize which data assets should be moved to cloud, resulting in a more consumable and trusted data lake and ecosystem.
Data Insights and Analytics: The Importance of Effective Communications in An...DATAVERSITY
Communicating analytics at your organization is more than just talking about the numbers. You’ll need to share insights and business impact – and do so in a way that resonates and informs well beyond the analysts and “data people.” The benefits to doing this are immense, including greater adoption and appreciation of the data, and a sustainable commitment to thoughtful, fact-based decision-making.
This webinar will offer tips and best practices for how to:
Effectively share data insights to convey business outcomes and actions, customizing for each audience
Grow your organization’s understanding of its data by being clear, concise, compelling, and candid
Utilize data visualization and data storytelling techniques and approaches
Think beyond the data by pulling in related research and findings to support or supplement key findings
The Missed Promise of Hadoop and New and Emerging TechnologiesDATAVERSITY
Hadoop, which entered the scene with great fanfare, seems to be on its way out. Or is it? Are the pundits just being pontificating, or is there something to their end-of-life proclamations?
Investment in Hadoop has been substantial, so it's not going away. But "what comes next" holds real promise.
Join John and Kelle as they dig into the current state of Hadoop and address:
Hadoop’s relevancy today
The case for and against Hadoop
Alternatives to Hadoop
Other technologies on the upswing
Improving Data Analytics with Data GovernanceDATAVERSITY
Organizations are dedicating tremendous resources to improve their analytical capabilities. The focus for many is to improve the quality, understanding, availability and thus the value of the data for data scientists and analysts. These people are focused on providing descriptive, predictive and prescriptive analytics for the betterment of their organization. It all starts with governed data.
Join Bob Seiner and a special guest for this month’s installment of the Real-World Data Governance webinar series where they will discuss the importance of using Data Governance to improve Data Analytics. Bob will challenge the guest with questions about why and how data governance has a positive impact on getting the most out of your data.
In this webinar, Bob and his guest will discuss:
The relationship between Data Governance and Data Analytics
Getting management to understand why Data Governance is necessary
How to focus your Data Governance program on analytics
Using the focus on analytics to bolster your Data Governance program
Final words on the symbiotic relationship between Data Governance and Data Analytics
Safeguard your business with Microsoft Office 365 and PlanBcparnoldvilleneuve
PlanBcp offers one of the most comprehensive solutions for disaster recovery and business continuity planning. DR/BC planning is effort of coordination between many people in the organization. PlanBcp helps the organization accomplish this coordination more easily by provided a guided approach to information collection and capture, business impact analysis, and plan development. It also allows you to track your progress so that everyone can see exactly where the organization is in terms of its DR/BC readiness. And by hosting it on Microsoft Office 365 / SharePoint Online you know your plans will always be available even if your building no longer is!
The main benefit to an organization of having a well documented and tested DR/BC plan is keeping its people employed and its customers serviced. Industry statics say that 50% of the business that do not recover within 7 to 10 business days are in fact out of business within one year. Don't be one of them. Start developing your business continuity approach today!
The Business Case for Hosting JD Edwards in the CloudNERUG
This presentation will cover in detail the business case for hosting JD Edwards in the cloud. Hear from industry expert, John Bassett, CTO at GSI, Inc. During the presentation, John will address the following topics, comparing hosting to a more traditional in-house approach:
- Total cost of ownership (TCO)
- IT staffing and support costs
- Licensing costs
- Cost Predictability
- Security and compliance
- Scalability, performance and reliability
- Business continuity and redundancy
- System deployment
- System management, ongoing maintenance and upgrades
- Market adaptability, agility and innovation
Companies are moving their JD Edwards applications to the cloud to increase business agility while they are mindful not to compromise on application security or customizations that support their unique business. This presentation provides customer examples of what it is like to move JD Edwards applications to the cloud, including the customer business case, typical questions that should be asked of the business, and the benefits achieved by making the move to the cloud. Learn how delivering JD Edwards applications in the virtual private cloud enables your business to focus internal technology staff on innovative or transformational projects while providing a world-class customer experience and delivering application access to top levels of performance and availability.
Katja Retsin en schoonzus Barbara Janssens richtten in 2007 de kledingzaak CLOSE-UP op. Ondertussen staat de teller op vier winkels en één webshop.
De winkels worden beheerd door de onderneming met de toepasselijke naam ‘De Meisjes’.
Introduction to Microsoft Office 365 for Small Business - by Denver IT SupportNorth Star. Inc.
Introduction to Microsoft Office 365 for Small Business - Presented by your Denver IT Support and Technology Consultants at North Star, Inc.
Visit http://www.nssit.com
Jd edwards upgrade roundtable at innovate15 empire merchants case studyNERUG
An in-depth, interactive session addressing real world scenarios and the challenges that are often faced during an upgrade. Hear from customer and other "experts" who will share experiences, best practices and lessons learned and help eliminate "the gotchas!" If you’re planning or contemplating an upgrade, this session provides a great opportunity to understand what lies ahead -- and be much more prepared!
Customer Service Call Center Benchmark StudyChris Scafario
This presentation highlights some best practice players in the world of customer service and call center management; from first time resolution to order up sells. It also goes on to perform a rather organizationally specific gap analysis complete with actions steps designed to support a journey of continuous improvement.
Example Call Center Work/Information Flow DiagramEquilibria, Inc.
There are bound to be times when your customer support team encounters a problem dealing with customers. You have no control over what customers say or do, but you do have control over how team members respond to questions or complaints in an efficient and productive way. With a combination of competent team members, well-written scripts and the right technology, your business can attract and retain happy and loyal customers.
Process maps (flowcharts) are one tool companies use to ensure team members know how to address customer support questions, escalate issues, and route calls. In this presentation, we begin with a process map given to employees working in a call center to screen job candidates. If you enjoy working with flowcharts, you’ll love this method to investigate your own customer service model. More process map templates are available for download at www.eqbsystems.com/shop. Thanks for watching!
You had a strategy. You were executing it. You were then side-swiped by COVID, spending countless cycles blocking and tackling. It is now time to step back onto your path.
CCG is holding a workshop to help you update your roadmap and get your team back on track and review how Microsoft Azure Solutions can be leveraged to build a strong foundation for governed data insights.
How Social and the Cloud Impact Your Governance StrategyChristian Buckley
As organizations look to expand their SharePoint on premises footprint using social, mobile, or cloud based platforms and services, some governance considerations. Presented originally at SharePoint Saturday Virginia Beach 2013 (#SPSVB)
Dynamic Talks: "Data Strategy as a Conduit for Data Maturity and Monetization...Grid Dynamics
Organizations need to tap into the huge potential of their vast volumes of data, but a use case tactical approach is not going to work. Instead, they need to work in the definition of a data strategy linked to the most relevant goals for the enterprise.
Agile has become one of today's often used methodology in delivering customer experience via enterprise software and services. This presentation gives an overview of why, what and how to leverage enterprise agile practice to deliver superior CX. Though this presentation targets all agile practitioners and enthusiasts, people responsible and driving agile adoption in their organization in different capacities, may find this a useful summary.
The What, Who, When, Where, Why and How of Information Capabilities Framework (ICF). The SPICE Factors would be used to determine current state, transition and future state. Slides discuss maturity model of ICF.
Top 5 Business Intelligence (BI) Trends in 2013Siva Shanmugam
Below are a few trends that we believe are going to gain momentum this year.
Agile IM
Cloud BI / SaaS BI
Mobile Business Intelligence
Analytics
Big Data
How Can You Calculate the Cost of Your Data?DATAVERSITY
Today, self-service, Cloud and big data technologies make new data preparation capabilities necessary…and possible. But, we've all been through the hype cycle and know the trough of disillusionment can come on hard and fast.
Organizations have been trying to solve the data quality problem and democratize insights for years spending millions of dollars and dedicating an increasing amount of resources to manage and govern the data. The result? Everyone is still looking to solve the problem.
Data preparation offers a new paradigm, but how can you avoid another round of minimal business impact? We’ll review a true data ROI model that helps organizations understand the value of existing versus modern data management architectures.
Data-Ed Online Webinar: Monetizing Data ManagementDATAVERSITY
Many data professionals struggle with the ability to demonstrate tangible returns on data management investments. In a webinar that is designed to appeal to both business and IT attendees, your presenter will describe multiple types of value produced through data-centric development and management practices. One of our examples, the healthcare space, offers the unique opportunity to demonstrate additional types of return on investment or value outcomes, namely returns in the form of lives saved through increased rates of Bone Marrow Donor matches. In addition to metrics around increasing revenues or decreasing costs, i.e. investments that directly impact an organization’s financial position, these additional statistics of lives saved can be used to justify data management and quality initiatives.
Takeaways:
Learn to think about data differently, in terms of how it can drive organizational needs. Data is not an IT solution but an information solution.
Take a broad view to ensure data sharing across organizational silos
Start small and go for quick wins: Build momentum and support
Many data professionals struggle with the ability to demonstrate tangible returns on data management investments. In a webinar that is designed to appeal to both business and IT attendees, your presenter will describe multiple types of value produced through data-centric development and management practices. One of our examples, the healthcare space, offers the unique opportunity to demonstrate additional types of return on investment or value outcomes, namely returns in the form of lives saved through increased rates of Bone Marrow Donor matches. In addition to metrics around increasing revenues or decreasing costs, i.e. investments that directly impact an organization’s financial position, these additional statistics of lives saved can be used to justify data management and quality initiatives.
Whether you are interested in healthcare data analytics or looking to get started with big data and marketing, these fundamental principles from data experts will contribute to your success. http://www.qubole.com/new-series-big-data-tips/
Similar to Information Strategy with O365 in Mind (20)
The Race is on: comparing Google and Microsoft's Cognitive ServicesJeff Fried
Slides from a Webinar I did for the Cognitive Computing Consortium, including a compare-and-contrast of Google and Microsoft's AI platforms and approaches
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
3. This session will show you how to craft
an effective information strategy and
steer your path to the cloud
4. Focused on Search and
SharePoint since 2004
Longtime Search Nerd
• CTO, BA Insight
• Senior PM, Microsoft
• VP, FAST
• SVP, LingoMotors
Passionate About
• Search
• SharePoint
• Information Management
• Information Strategy
8.
Impact of ineffective information strategy
Lack of strategic plans on what to use (SharePoint) for was given
as 2nd biggest issue with adoption of SharePoint, following only
lack of expertise to maximize its usefulness (46%)1
1 – The SharePoint Puzzle – adding the missing pieces - AIIM 2012
Laggards employing 1,000
knowledge workers waste over
annually unsuccessfully
searching for information2
$5.7M
2 – Unlock the Hidden Value of Information - IDC 2015
9.
Benefits of effective information strategy
1 – Unlock the Hidden Value of Information - IDC 2015
Leaders are
more likely than
others to experience
benefits that exceed
their expectations
5X
10.
11.
12. I’m in IT. Will the business listen to me?
Our data is all over the place!
How can I quantify the value?
Will a strategy really stop the chaos?
Moving to the cloud is overwhelming!
I can’t change the culture by myself
How will I fit this in? I have a day job you know…
27. I need a 360° view
Our information is dynamic,
but my reports are static
I don’t want to
find documents,
I want to discover
new information
Business RequirementsContent Systems
28. A Recipe for Improving your Search
Connect to Authoritative Sources
Develop a list, prioritize, and iterate
MetaTag and Classify Content
Use metadata for governance, findability, and workflow
User Experience
Understand and focus on users
Effective Strategy and Plan
Incorporate your business drivers
29.
30. Example: the Challenge
Users searching for content couldn’t connect the dots, were
missing the context and only found incomplete content sets
No document
found
Incomplete
document sets
Inconsistent filing &
metadata
31. Consolidate
into 2 Cloud + 3 on-premises repositories
Connect
to create a unified view
Standardize
with metadata
32. BA Insight Software Portfolio
Content Connectivity - Secure connectors and
federation to a wide variety of content systems,
enabling unified views of all knowledge assets.
Content Classification - Auto-tagging,
metadata generation, and text analytics to
increase findability.
User Experience Applications - Smart
Previews and User-Generated InfoSites help
users find the right information faster for
improved productivity.
Visit booth # 509 in the SharePoint area
33. of knowledge workers regularly
access 4 or more systems to get the
information they need to do their jobs
61%
regularly access 11 or more systems
of a typical knowledge worker’s day is spent
looking for and consolidation information
spread across a variety of systems
36%
15%
47. What is the same:
More volume, variety
Faster velocity, cycle time
New Models, new threats
Higher user expectations
Less control
More choice
What is different:
50. More business stakeholders bypassing IT and directly
pursuing cloud services, without consideration to governance
More options for working with unstructured content
New business demands coming at short notice - information
management infrastructure has to be more flexible
Availability of cloud-based management tools
53. Migrate
Move everything to the
cloud
at your own pace
Co-Exist
Maintain a hybrid model
Keep using On-Premises
systems & customizations;
mix according to need
Most organizations fail to manage their information and can’t keep up with the new world of the cloud because they haven’t started with a strategy.
{Poll}: How many believe you have an information strategy? Good one? One you use?
Why? Discussed a lot with several of my colleagues and friends, including Jan Rivkin, who leads the Harvard Business School’s strategy unit. Biggest impediments are lack of understanding and fear.
My goal is to help you a bit with both of those. We are going to have a special focus on the cloud and Office 365 because it is very active in many organizations and as you’ll see, there’s both a necessity and an opportunity to improve the state of your information strategy.
I am not a strategy consultant. I am a search nerd.
I started helping people with search strategy because it was often the missing ingredient; lack of an effective strategy just got in the way, and I saw the aftermath in the form of failed projects, confused people, and information chaos. It’s hard to get people who are in that place to success without helping them with their search strategy. That’s often generalized to information management strategy.
Turns out this was kind of coming home, since my father was a business professor and taught long-range planning at the US Military Academy at West Point. When he was alive, we’d joke about the books I’d coauthored on search and the books he’d coauthored on strategy – how they were like peanut butter and chocolate.
At Harvard Business School, there is a semester long course about information strategy and a textbook with 21 cases. (not a book I recommend, actually). But even professors like my father and my friend Jan are acutely aware of the difference between theory and practice and the need to have a focused, real-world strategy.
This means: keep it simple…I’ll use a simple little rubric for this session that includes the things you see here.
General Norman Schwartzkopf (who as it turned out took an executive class from my father) famously said that a strategy that can’t be executed was not a strategy.
Complex endeavors need a framework to keep them on course. But it shouldn’t be a complex framework.
The truth of the matter is that you always know the right thing to do. The hard part is doing it.
Operational Excellence - Fedex, IKEA, Wal-Mart, Chevron – key is to be able to operate more crisply and efficiently than competitors. Cost leadership means high-volume, transaction oriented operations and a premium on benchmarking, measuring KPIs, total quality management, etc.
Product Leadership – Fidelity, BMW, Pfizer, Apple – creativity, problem solving, teamwork are recognized as important, expensive talent means mastering collaboration, knowledge management, etc.
Customer Intimacy – Lexus, Virgin Atlantic, Amazon - focus on personalization of services and customization of products. Not necessary the cheapest or the most innovative offering, but tuned to the individual customer. Tend to be decentralized organizationally, aligned through information functions and prize applications like customer 360.
Not trying to do everything in 75 minutes, but this should help you with understanding and with fear.
If you don’t have an effective strategy, bad things happen.
If you do: good things
Who in the room is in IT?
This can be an opportunity personally to have more impact and visibility.
These are real concerns, but in some ways they are people Creating a barrier
Do you need to have a cultural revolution?
Utility: information available to everyone for any purpose. Example: Bose making product and customer information as widely available as possible.
Enabler: information tailored for a particular goal, such as pharma research. The product is not information but the value of the information is related to the value of the product.
Driver: information firm, or information as part of the product, such as a wealth management portal with customized market information.
Talked about these a bit ago.
I didn’t make these up: Michael Treacy & Fred Wiersema published this book almost exactly 10 years ago, has stood the test of time
Executive-level buy-in is crucial
Start with vision and values
Establish quantified wins; “We just saved $1M in legal costs”
Build on the alignment you have established
Add “New Business” and “Risk Management” to the vocabulary
Different categories of information value
Nuisance
Compliance – mandated to keep
Operational
Growth
SAFE: support the delivery of safe, accurate and predictable systems – operational, familiar to IT
FAST: deliver faster results, more freedom of choice and more insightful interactions, growth, where business may be going around IT
Very hard to do both
Start with the business imperative
Describe strategy as projects, not policies
BAD example:
“The risks relating to information resources will be identified, with appropriate levels of management applied”.
GOOD example:
“A content inventory project will be done next, detailing what exists today and rating the value, opportunity, and risk of each source”
Use patterns
Look at Growth & Operational categories for opportunity, compliance for risk
Value of Content can be related to what the content is about: employee, product, customer, financial, asset, …..
Use sub-strategies
Functional or Vertical strategies make for clarity and manageable projects
Converting from paper to digital, if not already done, is an obvious target.
If done already, can use it as a visible success story
Strategy is more about vision than analysis
Avoid the ‘complete analysis of strategic options’ trap….
Can’t predict, but can anticipate surprises
“Visible wins” come in project form
Common ‘early wins’: Content Inventory, portal supporting new initiative, ‘surgical’ information quality project, search-driven application, paper conversion
Expect priorities to change
In a tight economy, process efficiency and automation tend to get priority
Innovation, Customer Loyalty, or innovation can take the front seat in growth situations
Strategy is a framework
Governance should relate to strategy
Projects may focus on enabling infrastructure, life cycle, metrics
Market/Evangelize continually
Use “Relate” as a reminder to connect the dots
Relate Infrastructure to Strategy
Cloud infrastructure is strategic
Notes
O365
80% of workload
Central Internal
Provides services to other environments (yellow arrows)
Extranet
In general, parallel architecture to Central
In-country
Deployed based on need
Internal and extranet options
Keep metrics simple
Information quality is more measurable than you may think – for example # of copies on average or % with no metadata
Governance programs will define a handful of key metrics; use them
Update the plan
Project priorities will change over time
Use updates to reinforce the strategy
Remember to use common language
Align: to your business driver(s)
Support: based on ROI + expanded capabilities
Publish: clearly and often
Iterate: in small projects
Relate: to your infrastructure
Evaluate: and adapt
Classic illustration of the idea – as information grows it actually decreases in value unless you have effective information management and search
Search is key to information strategy
But is a subset
Many parallels across structure and unstructured….
Master data management and metadata management
Data Strategy & Information Architecture
Iterate
Going from 19 systems to 5
Connectors to creat unified indiex
Standardized metadata using autoclassification
Begin with the end in mind
Jan – business folks – comfy with intuitive thinking
My father – military folks – got long range planning (perhaps that was his lense)
IT – operational and scientific mindset
– intuitive seems airy/fairy, long range planning is analysis paralysis
Non-linear – can’t analyze everything
Much more about vision and communication than analysis anyway
Great examples in case studies of substrategies and publishing often
Physicians – more effective with good information
Patient information access
Public health and flu information
12,000 people moved to private cloud in 10 months
454 pages –
well planned, well written
completely inappropriate for most organizations
Source of fear and analysis paralysis
Can’t use name but great example
- 20 slide powerpoint
kept to the idea of strategy as approach to move from here to where you want to be
Natural to look at information asset classes the way they look at financial asset classes
used nuisance, compliance, operation, growth categories
Office 365 gives them multiple opportunities, ID’d 20 projects and started 3:
Content audit
Customer information personalized extranet (wealth management)
Search application for wire fraud investigations
Pattern From gartner information strategy cookbook
Examples hit all of these
What is the same:
Still need to establish:
Value of information
Tie to business strategy and initiatives
Cultural fit
Still more people than technology
Roles & Individuals
Executive buy-in and backing
Organizational change management
Still same infrastructure questions
What systems do you need to run your business
What should be consolidated/migrated/dropped
What is different:
More & Faster
Volume, Variety, Velocity of Information
Cycle Time/Agility of Business
Spectrum of collaboration tools/styles
New Models
Can outsource/leverage - {Sa, Ia, Pa}aS
Business networks & Internet models
New types of security threat
Higher User expectations
Mobility
“Consumerization of IT”
Tata Communications research came out in March including finding that 83 percent of executives report benefits they did not expect to see.
This recent research out of Tata Communications (march 2015) has found that 85 percent say cloud had “lived up to industry hype.” For example, 25 percent say they unexpectedly experienced improved communications within their organizations. Another 22 percent report increased revenues they did not anticipate, and 22 percent say they experienced greater customer satisfaction — again, not part of the original plan. It’s also notable that 21 percent say cloud has actually delivered improved security.
CFO got flowers…from Salesforce saying “congratulations for passing 500 seats”. He said “I didn’t know we had Salesforce”.
Gartner report: I can get access to you, reach out to me.
“throw your room key under my door”
Big data topical, which is an opportunity for you to reinforce the “v”s.
In some organizations, there is a new role of Chief data officer, or talk of Infonomics
Reinforce this in your vision statements
more organizations reaching the conclusion that the information should be managed as one of the main assets of the company
contributes both to identify opportunities and to reduce business risks.
Volume: BIG DATA(Petabytes are the new Gigabyte)8,000 Exabyte's by 2015 Source: IDC
Velocity: Creation, ConsumptionEvery two days now we create as much information as we did from the dawn of civilization up until 2003
Eric Schmidt (Former CEO of Google)
Variety: Data stored in Silos90% of data by 2015 will be unstructured Source: IDC
Value: Competitive Differentiator
1 in 3 business leaders don’t trust the information they use to make decisions Source: IBM
Matt Varney from KCTCS
41 campuses, over 100,000 students
Allowed them to do something they could not of otherwise.
Reference to second screen –
Ask how many are using it
Apps for everyone?
It’s a tsunami, you can’t stop it, but you can surf it.