Biswajit Paul is a technical system administrator with over 7 years of experience in Windows and VMware VSphere system administration. He currently works as a system administrator for a reputed Austria-based organization in Kolkata. He has extensive experience in infrastructure administration, virtual environments, Active Directory management, and virtualization using VMware vSphere. He is proficient in Windows server administration, networking, storage solutions and has certifications in ITIL, MCITP, MCTS and CCNA.

1. Biswajit Paul
Email: paulbiswajit002@gmail.com, Mobile: +91- 9163706160, Alternate Mobile : +91- 8017329521
Date of Birth: 25th January 1978
Competent Technical System Administrator
Over 7+ years of accomplished experience in Windows and VMware VSphere system administration with capable of
handling various projects at in-house as well as located in different region of the globe
Presently working in a reputed Austria based organization in Kolkata as a System Administrator.
Executive Summary
• Seasoned and dynamic IT Professional with incredible experience acquired over the years in diverse areas
encompassing Infrastructure Administration/Services, developing & implementing physical server setup, Virtual
Environments, Development staging setup, Build Management, Release Management for complex & high valued projects,
Test Management and Application Management etc.
• Versatile technocrat with rich experience in
- Performance of ticket based assignment
- Remote deployment and management using HP ILO and Dell iDRAC
- Microsoft Windows 2000/2003/2008 Server. feature or system management activity like DNS, DHCP, AD, FSRM, FTP
- Managing Microsoft Active Directory Authentication Server
- Infrastructure Facility Management support and development
- Managing, developing, implementing Virtual environment in-house production using VMWARE VSPHERE
- Knowledge about iSCSI storage and NFS storage for VMWARE VSPHERE
• Thorough understanding of Project Management Methodologies; comprehensive knowledge of complete
processes and Project Setup & Scoping & Infrastructure Cost:
- Requirement Analysis & Technical Specifications
- Ability to work collaboratively within a team of other windows systems administrators to support deadlines, ability to
work independently as well
- Demonstrated ability to perform well in a dynamic environment
- Strong oral and written communication skills including documentation
• Multi-cultural professional, with deep understanding of the Indian and International business culture thereby
having the ability to work in highly diverse environments with people from varied backgrounds.
• Adept in writing functional specifications based on the requirements documentation provided by Client, technical
specifications, and work breakdown structure for each module as well as experience in Application Framework
Design & Architecture Setup
Technical Skill Sets:
Hardware : Dell PowerEdge – r210 – r610 – r710, HP Proliant ML350 G5 & G3, HP Rack Server, IBM
HS20, HS21
Remote Mgt. Tool & TCP/IP : HP ILO2/3, Dell iDRAC Understanding TCP/IP network and subnetting
Server Software : Microsoft Windows 2000/2003/2008 Server
Microsoft Tools : PS tools, MS ADMT tools, USMT, SYSPREP, MS VISIO, MS Office 2003/2007/2010
VMware VSphere : VSphere5.1, ESXi5.1, VCenter Server5.1, Various VMware Appliances, VMware Update
Manager, VCenter Conversion P2V & V2P & V2V, Vmotion (Host & Storage), Cloning and
Template for vmware , snapshot for VMware VMware ,Storage provisioning, ESX/ESXi
Command Line, VCenter Cluster & FT & DRS & HA

2. Professional Experience and Accomplishments
RHI INDIA PVT LTD, 20th
FEB 2012 till date (www.rhi-ag.com)
Systems Administrator/IT Manager
TATA CONSULTANCY SERVICES (Payroll of SELL CRAFT PVT LTD), MAY 2008- JAN 2012 (www.sellcraft.net )
Systems Administrator/Infrastructure Support Engineer
KREDENT BROKERAGE SERVICES LTD (KREDENT GROUP), JUN 2007- APR 2008 (www.kredent.com )
Systems Administrator / Infrastructure Support Engineer
Domain Experience:
MS Windows Active Directory : 7 Years 9 Months
VMware Technology : 3 Years 0 Months
IT Infrastructure : 7 Years 9 Months
Duties include in Present Organization:
- MS Windows Server 2003/2008, Active Directory & Group Policy Management
- Provision and operation of extended enterprise system infrastructure
- Administration of users and access rights Management of IT projects
- IT Infrastructure support includes Helpdesk, Network & System Support also support all own branches in India
- Administration of Windows Active Directory, DNS, Group Policy Management, FTP Servers and Print Servers in 2003
and 2008 server environment
- Migration of 2003 server to 2008 server for RDC , ADC and other server
- Analyzed performance for Windows 2003 and 2008 servers, looking for resource utilization issues with CPU, Memory,
Disk, and Network
- Troubleshoot & Resolve Escalated Operating System & Hardware Problems
- backup and restore using Symantec Backup exec 11d and NT Backup Utility
- Implementation & administration of Sophos firewall and VPN Entegra
- Install RMS Client on Ms Office Products enhance security
- Through Tight VNC , ultra VNC and remote desktop software for all type of remote support
- Microsoft outlook Clint support and lotus notes support. Manage various type of application support like SAP, Tally
etc
- Basic troubleshoot on SCCM server and all type of SCCM client troubleshoot
- SCCM Support with software deploy , patch deploy, report management, asset management etc
- Installing and configure SCCM 2007 server and configure SCCM infrastructure, managing resource , distributing
applications
- Managing the VMware ESX Server 5.1 and Virtual Centre 5.1
- Managing ESX/ESXi servers and Virtual Machines
- Managing and remote deployment and installation of Physical VCenter Server and ESX/ESXi Hosts through iDRAC
- P2V Migration (VMware P2V converter) and V2V conversion using VMware Converter
- Regular activities such as increasing disk size, adding additional drives Cloning, Teaming
- Networking and Virtual Switches (Both Primary and Extended)
- Snapshot Management
- Managed access control delegation of VMs using Virtual Center
- Setting up Alarms for various Performance Reasons
- Frequently checked ESX server logs for any problems and troubleshoot whenever necessary
- Create Virtual Machines using existing templates in ESX servers
- Monitored ESX server alarms and VM’s alarms and acted on those incidents to resolve

3. • Windows Support Details
- MS Windows Server 2003/2008, Active Directory & Group Policy Management
- Microsoft Windows 2000/2003/2008 Server. feature or system management activity like DNS, DHCP, AD, FSRM, FTP
- Provision and operation of extended enterprise system infrastructure
- Administration of users and access rights Management of IT projects
- Migration of 2003 server to 2008 server for RDC , ADC and other server
- Administration of Windows Active Directory, DNS, Group Policy Management, FTP Servers and Print Servers in 2003
and 2008 server environment
- Analyzed performance for Windows 2003 and 2008 servers, looking for resource utilization issues with CPU, Memory,
Disk, and Network
- Administration of users and access rights Management of IT projects
- Analyzed performance for Windows 2003 and 2008 servers, looking for resource utilization issues with CPU, Memory,
Disk, and Network
• VMware VSphere Support Details
- Managing the VMware ESX Server 5.1 and Virtual Centre 5.1
- Snapshot Management
- Setting up Alarms for various Performance Reasons
- Frequently checked ESX server logs for any problems and troubleshoot whenever necessary
- Create Virtual Machines using existing templates in ESX servers
- Networking and Virtual Switches (Both Primary and Extended
- Cloning and templates creation and manage for Virtual machine
- P2V Migration (VMware P2V converter) and V2V conversion using VMware Converter
- User and roles create and manage VMware
• Others Support Details
- SCCM 2007, Sophos/Symantec Antivirus
- ITIL process based delivery for IT call management, service management, delivery management, configuration
management through CCM, ITSME & EPROCESS. Maintain well defined SLAs, increased stability through incident
reduction.
- IT Infrastructure support includes Helpdesk, Network & System Support .Also support all own and franchisee hub in
Kolkata and rest of Kolkata
- backup and restore using Symantec Backup exec 11d and NT Backup Utility
- Implementation & administration of Symantec Endpoint Protection (SEP) version 11.0
- Install RMS Client on Ms Office Products enhance security
- Microsoft outlook Clint support.
- Lease line and broadband connection support
- Hp and Cisco switch configure and backup
- Performance of ticket based assignment
- Remote deployment and management using HP ILO and Dell iDRAC
- Blackberry client level support
- RSA token user console and security console management

4. Academic and Professional Credentials
MBA (Master of Business Administration, Specialization in IT), Year 2014
80.00%; Allahabad Agricultural University formally Known as AAIDU (Approved by AICTE, UGC, DEC)
DOEACC ‘A’ LEVEL (PGDCA), Year 2002
60.00%; DOE (AICTE)
B.COM (H), Year 2000
49.00%; University of Kolkata
Higher Secondary Examination (12th
Standard), Year 1997
62.00%; Board - WBCHSE
Madhyamik Examination (10th
Standard), Year 1995
62.00%; Board - WBBSE
Global Certifications:
ITIL ® Foundation Certificate in IT Service Management (ITILF ITIL ® ), Year 2013
Microsoft Certified IT Professional Windows 2008 Server (MCITP), Year 2012
Microsoft Certified Technology Specialist SCCM 2012(MCTS), Year 2012
Cisco Certified Network Administrator (CCNA), Year 2004
Training Institute – Cisco Authorized Training Institute ‘IIHT (Indian Institute of Hardware Technology)’, Kolkata
Personal Memoranda
Father’s Name : Mr. Bishnumoy Paul (Retired Businessman)
Mother’s name : Mrs. Kajal Paul (House Wife)
Sex : Male
Marital Status : Unmarried
Language Known : English, Hindi, Bengali
Nationality : Indian by Birth
Passport Status : Hold an International Passport (Passport No: L4608255)
(Issued at Kolkata, Valid up to 05.09.2023)
Pan Card No : BAIPP8688J
Key Strength : Excellent in crisis management, analyzing problems & finding solutions
Current Location : Kolkata
Permanent Address : “53/2b Central Road Jadavpur Kolkata- 700032”
References & Supporting Documents Available upon Request