This document discusses ICC India's efforts to address supply shortages of their new two-pack refinish paint product line. ICC India launched an advanced two-pack refinish system but faced issues with shortages of certain SKUs, mismatches between inventory records and actual warehouse stocks, and an inability of their legacy supply chain and IT systems to handle the complexities of small-batch products. Their proposed action plan includes upgrading IT systems, improving demand forecasting coordination, recalibrating supply chain processes, educating dealers and sales teams, and finding a balance between their legacy and new product portfolios.