Scott Soderman is an experienced manager with a proven track record of driving growth and success across multiple retail roles. He has successfully turned around an underperforming store and helped open new franchise locations. Soderman has over 15 years of experience in retail management, sales, customer service, and training staff. His resume highlights accomplishments growing sales, meeting goals, and receiving promotions and recognition at each job held.

1. SCOTT SODERMAN
Experienced Manager – Proven Driver of Growth
20832 66th
Ave. W #C102 Lynnwood WA 98036 (541) 848-3113 smsoderman@gmail.com
PROFESSIONAL ACCOMPLISHMENTS
• Successfully drove a failing store on the verge of closing to a million-dollar store
• Helped open a franchise store to untapped markets
• Quick promotion and performance acknowledgements at every position obtained
• Honolulu Marathon Representative for Nike
• Coordinated nation-wide Run Club, with 40+ members, locally based
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EXPERTISE AND CORE COMPETENCIES
Major decision making, customer service, sales, problem solving, customer retention
Training staff, customer experience with focus on sales
Floor supervision, sales team leader, led by example and positive attitude
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EMPLOYMENT ACCOMPLISHMENTS
Cost Plus World Market Bellevue, WA
Supervisor of Operations 2014 – 2016
• Managed all schedules for staff with emphasis on peak hour planning/execution
• Hired and trained Peer Supervisors and 15-20 employees each holiday season
• Drove sales +4% in 2 quarters leading to 10% of the store’s annual sales and totaling over $392,000
PacSun Seattle, WA
Store Manager 2011 – 2014
• Led major business decisions and objectives, drove sales goals by example
• Hired and trained successful leadership teams at 3 different stores, most became store managers
• Executed large visual floor sets and planned product placement, moves and marketing
• Personally developed a positive customer experience to retain a new customer base
Nike Seattle, WA
Consumer Experience Specialist 2008 – 2011
• Opening & closing, key-holder, cash drop, drawer, safe counts & deposits
• Awarded 10+ times for actively driving customer satisfaction, sales, and conversion
• Experienced at conducting monthly timing/vision/tech audits & inventory counts
• Trained all new employees and planned/executed product training camps for entire staff
Jeld-Wen Windows and Doors Bend, OR
Team Lead 2004 – 2008
• Managed, supervised and assigned projects to crew of 10 craters to meet deadlines
• Organized, prioritized and pulled orders for crating/shipping department with daily deadlines
• Product ordering: product flow, problem solving, organization & staging
• Manufactured and built windows/doors to customer specifications and quality expectations
Blockbuster Video Inc. Carpinteria, CA
Assistant Manager 2001 – 2004
• Cashier, & sales floor supervision, customer service and loss prevention
• Opening & closing, key holder, cash drop, drawer, safe counts & deposits
• Sales floor planning, marketing and product placement planning
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EDUCATION
Santa Barbara City College Santa Barbara, CA, June 2003