This resume is for Nyembezi Sarah Mkhabela, who is seeking permanent employment. She has over 5 years of experience in finance and administration roles. Her most recent positions include working as a British Airways Reconciliation Clerk and Cash Office Administrator/Team Leader for Tourvest Inflight Retail Services from 2014 to 2015 and 2013 to 2014 respectively. Prior to that, from 2009 to 2013, she worked as a Salary Administrator and in Operations for African Horizons Professional Support & Wolfeye Security Services. She has strong skills in communication, customer service, administration, and finance/accounting software.

1. Nyembezi Sarah Mkhabela’s Resume
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Personal Details
1. Surname: Mkhabela
2. Name: Nyembezi Sarah
3. Date of Birth: 02 February 1982
4. Nationality: South African
5. E-mail: n.smkhabela@yahoo.com
6. Mobile: 078 775 3012 / 082 072 7044
7. Language skills: (Mark 1 to 5 for competence, where 5 is the highest)
Language Passive Spoken Written
English 5 4 4
SiSwati 5 5 5
Sepedi 5 4 3
Afrikaans 5 3 3
8. Accredited Training Institutions:
Institution: College of Vocational Studies (Kempton Park)
Year Obtained: 2005
Certification:  Financial and Credit Management
Institution: Training Group Academy (Kempton Park)
Year Obtained: 2007
Certification:  Pastel Payroll
9. Other skills:
MS Word, MS Excel, MS Power Point, Electronic Mails
10. Career Details / Core strengths and skills
 Required Position Type: Permanent Employment
 Availability for New Employment: Immediate
 Career Objectives: To consolidate my past work experience and acquired skills in building a long
term career through permanent employment.
 Core strengths and skills:
 Easily adaptable to change
 High aptitude to learn and effectively apply newly learnt concepts and acquired skills
 Excellent interpersonal skills
 Attentive to detail
 Administration Skills
 Observation Skills
 Communication skills
 Service orientated
 Proactive
 Energetic and enthusiastic
 Customer Services

2. Nyembezi Sarah Mkhabela’s Resume
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11. Professional Experience:
Date: November 2014 – February 2015 (Contract Terminated)
Location: South Africa – Gauteng (OR Tambo – Inflight Services)
Company: Tourvest Inflight Retail Services
Position: British Airways Reconciliation Clerk (BARC)
Description:  Create and Amend Receipts
 Scan edit of duty free trolleys
 Confirm shortages and extras of duty free products
 Daily report to UK Management
Date: February 2013 – November 2014 (Resigned)
Location: South Africa – Gauteng (OR Tambo – Airways Park)
Company: Tourvest Inflight Retail Services
Position: Cash Office Administrator / Team Leader
Description:  Receipting of sales money for SAA, SAX (Foreign Currencies & Zar)
 Daily banking of shifts on SAA and SAX
 Controlling and capturing of Unallocated Receipts
 Maintaining the Rejected Credit Card for SAA and SAX
 Crew queries
 Assisting Crew Liaison Officer with queries and promotions
 Managing Office Staffs
 Handling Cash Float of R250, 000.00
 Handling Petty Cash of $6000
Date: October 2009 – January 2013 (Resigned)
Location: South Africa - Gauteng (OR Tambo – Inflight Services)
Company: African Horizons Professional Support & Wolfeye Security Services
Position: Salary Administrator and Operations
Description:  Administering Salaries
 Record of all Information and control all documents
 Carry out daily inspections on employees
 Ensure correct operational set ups are followed
 Ensure communication flow between the different Operation areas
 Effective control over the company’s equipment at all times to prevent
loss and/or theft and damage taking place
 Taking disciplinary steps against employees when necessary
 Managing staffs
12. References:
Name: Erica Smit (Tourvest Inflight Retail Services)
Position: Loss Prevention Manager Africa (011 978 3110)
Email: erica.smit@tourvestretail.com
Name: Beverly Kelly (Tourvest Inflight Retail Services)
Position: Crew Liaison Officer (Colleague 011 978 5858)
Email: beverly.kelly@tourvestretail.com

3. Nyembezi Sarah Mkhabela’s Resume
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To Whom It May Concern:
Dear Sir / Madam,
Application For The Vacant Post
I Sarah hereby wish to apply for the unfilled post as advertised on the net. I am a
young lady who is interested to be one of your candidates because I think I meet the
requirements.
I am reliable, flexible, service driven, energetic, calm and controlled. I like the
opportunity to learn new things and so is to learn from others. I can work with or
without supervision and even working as a team. I do not have a problem in taking
instructions from the superiors.
My experience and qualifications that I have will help me do a job better and that will
help me rise into your expectations as I am trying to create a long term relationship
with my qualifications in the financial sector.
My special skills are:
Communication skills – I can communicate in writing and verbally with my customers
Listening skills – I listen attentively and focus on the literal meaning of each word
Computer skills – Electronic mails, MS Excel, MS Word and Internet
Customer services – I respond with feelings and restate the content of the discussion.
I’ll be successful if my application will be highly considered.
Yours faithfully
Nyembezi Sarah, Mkhabela