The curriculum vitae provides details on Illze Natallie Truter's personal information, education qualifications which include a certificate in estate agency and courses in AutoCAD and Microsoft office applications. Her employment history spans several roles in sales, marketing, and facilities management for companies such as Ecolab, Euroberry, and HHL Technology where she consistently exceeded sales targets and received numerous awards.

1. 1
CIRRICULUM VITAE
ILLZE NATALLIE TRUTER

2. 2
PERSONAL DATA
SURNAME : Truter
FIRST NAMES : Illze Natallie
ADDRESS : 36 Oudewerf
Gordons Bay
TELEPHONE NUMBERS : 060 997 2919
DATE OF BIRTH : 14 August 1980
IDENTITY NUMBER : 8008 140254 082
HOME LANGUAGE : Afrikaans (Fully Bilingual)
COMPUTER LITERATE : Yes
NATIONALITY : South African
DRIVERS LICENCE : Yes
DEPENDANTS : One
CRIMINAL OFFENCES : None
HEALTH : Excellent
EDUCATIONAL QUALIFICATIONS
LAST SCHOOL ATTENDED : Framesby High School
HIGHEST STANDARD PASSED : Matric / Grade 12
YEAR COMPLETED : 1998
SUBJECTS PASSED : Afrikaans First Language
English Second Language
Business Economics
Biology
Geography
Typing
ACHIEVEMENTS : Subject Prize: Business Economics 1996
Best Achievement: Business Economics 1998

3. 3
TERTIARY QUALIFICATIONS
NAME OF INSTITUTION : South African Bureau of Standards
COURSE : Implementation of HACCP Systems
Understanding SANS 10330 & Auditing
YEAR COMPLETED : 2005
NAME OF INSTITUTION : Estate Agent Affairs Board
COURSE : Certificate in Estate Agency (2002)
NAME OF INSTITUTION : Micrographics
COURSE : AutoCAD 2002 (completed in 2001)
NAME OF INSTITUTION : New Horizons Computer Learning Centre
COURSES : Beginning Word ’97
Beginning Excel ’97
Intermediate Word ’97
Intermediate Excel ’97
Beginning PowerPoint ’97

4. 4
EMPLOYMENT HISTORY
NAME OF FIRM : HHL Technology
CURRENT POSITION : Retail Sales Manager / Brand Manager
JOB DESCRIPTION
 Actively sell and promote HHL product range in the market place
 Manage Retail Sales Nationally (approx. 300 stores)
 Liaise with Retailers Marketing divisions with regards to promotions, window
displays, competitions and social media
 Regular status / performance meetings with buyers
 Conduct Store Visits Nationally and Provide Training Sessions
 Arrange in store promotions / supplier days
 Manage agents in regions
 Source new business Retail and Industrial.
 Sales Budgets
 Work closely with PR company with regards to marketing
 Attend expo’s and shows
 Negotiate orders / marketing space and pricing with buyers
 Commission Statements
 Conduct Presentations at board level
 Report directly to CEO
PERIOD OF EMPLOYMENT : July 2015 to present
ACHIEVEMENTS : Retail business growth between 90- and
240% year on year

5. 5
EMPLOYMENT HISTORY
NAME OF FIRM : Euroberry
POSITION : Sales / Product Manager
JOB DESCRIPTION
 Actively sell and promote Euroberry product range in the market place
 Negotiate new and existing prices with customers, taking into account supplier price
changes, storage and other overhead costs etc.
 Inform customers timeously of changes in prices.
 Introduce existing and new products to customers.
 Assist customers development application of products
 Provide samples to customers.
 Ensure that customers receive the correct samples for their application in terms of
product specs, kosher, halaal etc.
 Follow up on possible new product launches with Euroberry product.
 Ensure that forecasts are received to ensure continuous supply.
 Monitor and follow up on commitments made in terms of delivery of orders and
samples.
 Actively follow up on leads received
 Keep up with information of new customers entering the market
 Ensure that a healthy productive relationship exists between Euroberry and its
customers
 Keep up to date with new product developments and new applications for existing
products.
 Assist in sources of specialized/ scarce product for customers
 Provide product training to new and existing staff
 Assist where requested with internal and supplier quality audits
 Submit monthly activity reports
 Submit monthly and annual sales projection reports
 Submit sales visit reports
 Report on price competitors in the market
 Keep abreast of market trends
 Provide feedback to management on market trends
 Keep up to date with competitors and their influence in the market place
 Keep up to date with competitive pricing
 Liaise with internal sales and purchasing regarding requirements for administrative
purposes(Purchase order numbers, prices quoted etc.)
 Keep up to date with stock availability, stock on hand and outstanding call-off
quantities
 Liaise with Jhb/Dbn branch regarding sales trends, national customers needs etc.
 National Support to other branches
 Follow up and track logistics of special or sensitive products
 Attend Trade Shows Nationally / Internationally
 Pastel Experience – Run Reports
PERIOD OF EMPLOYMENT : August 2013 to June 2015

6. 6
EMPLOYMENT HISTORY
NAME OF FIRM : RTT Logistics
POSITION : Sales Executive
JOB DESCRIPTION
 New Business Development
 Negotiate Rates
 Negotiate and close Contracts
 Assist with general Client Liaison Queries
 Key Account Management for the first 3 month before hand over to KAM
 Client Entertainment
This position was very much a “hunter” sales personality and although I really enjoyed the
challenge and job, the micro-management environment was not suited for me
ACHIEVEMENTS
Secured Major Accounts in the first few months
PERIOD OF EMPLOYMENT : March 2013– July 2013

7. 7
EMPLOYMENT HISTORY
NAME OF FIRM : Ecolab
CURRENT POSITION : Account Executive
JOB DESCRIPTION
 Servicing and Growing Existing Accounts
 New Business Development
 Assist with general Client Liaison Queries
 Build Relationships with Suppliers Build Relationships with Business Partners
 Problem Solving
 Carry out Surveys (Pest Prevention / Washroom Hygiene)
 Cold Calling / Making Appointments
 Drafting Quotations
 Negotiating to close contracts
 Maintain Weekly Sales Reports
 Draft quarterly Sales Plans
 Submit quarterly Competitor SWOT Analysis
 Maintain a Prospect Database
 Quarterly conference calls with rest of sales team (brainstorming)
 Assist with client account queries
 Problem Solving and Corrective Action
 Attempt to save client accounts threatening to cancel due to service delivery ( I
have been successful in saving all accounts by taking corrective action and follow
up meetings)
 Do Presentations to National / Group Deals
 Customer Training
 Be familiar to customer guidelines and requirements (auditing bodies)
 Assist with maintaining Key Accounts (National Accounts) and attend meetings on
National Sales Manager’s behalf
 Build Trust, Discover and Identify Customer needs and Provide the Solution
PERIOD OF EMPLOYMENT : February 2009 to February 2013
ACHIEVEMENTS
1st in Sales Countrywide – Second Quarter of 2009
Received Sales Prize for 2009
1st in Sales Countrywide – Second Quarter 2010
Received Sales Prize for 2010
Achieved 110% of Target for the year 2010
1st in Sales Countrywide – Second Quarter 2011
Top Sales Ranking (monthly) numerous times
Received the MD Sales Award - 2011
Received the National Sales Prize for obtaining 30% ahead of target – 2011

8. 8
EMPLOYMENT HISTORY
NAME OF FIRM : Regent Bond Discounting (Property Bridging Finance)
CURRENT POSITION : Sales & Marketing Consultant
JOB DESCRIPTION
 Undertake all relationship aspects relating to the lending activity.
 Take initiative to pro- actively find new business opportunities.
 New Deals: Obtain all necessary documentation from client to proceed to credit
 Make application to credit
 Liaise and negotiate deals with clients
 Ongoing: Attending to amendments, reviews etc.
 Service existing clients
 Effect client retention by undertaking client relationship duties to ensure client
satisfaction
 Ensuring smooth running of clients administration affairs
 Administering the existing allocated client base and attending to all client queries
 Arranging functions for clients
 All administrative functions
Launched Regent Bond Origination in November 2007:
Assist in choosing and facilitating the most effective home loan option to meet the clients
financial requirements.
PERIOD OF EMPLOYMENT : November 2006 to December 2008
ACHIEVEMENTS
Received an Award for Exceptional Sales 2007
Implemented a marketing strategy in the EC that rolled out through rest of the country

9. 9
EMPLOYMENT HISTORY
NAME OF FIRM : WSP Facilities Management (Pty) Ltd
POSITION HELD : Soft Services Facilities Manager
JOB DESCRIPTION
 Collation of data
 Auditing of existing premises
 Compilation of conditional reports
 Preparation of Service Level Agreements
 Monitoring of all the Service Providers activities
 Retail Store inspections (Travel Eastern Cape, 50 stores)
 Food Safety (HACCP AUDITS)
 Responsible for Security, Food Safety, Cleaning & Hygiene and Pest Control
Audits.
 Scrutiny of contractors invoices
 Client Liaison
 Contractor Liaison
 General administrative duties
PERIOD OF EMPLOYMENT : October 2004 – October 2006
EMPLOYMENT HISTORY
NAME OF FIRM : WSP Facilities Management (Pty) Ltd
POSITION HELD : Secretary / Administrator / Call Centre
JOB DESCRIPTION
 Switchboard / Reception
 Help Desk Operator (24 hours)
 Client Liaison
 Petty-cash / Stationary Control / Leave Recons
 Personal Assistant to Branch Manager
 Assistant to two Facility Managers
 Assist in Office Management
 Scrutinize Contractors Invoices
 Filing and all office administration
 Handling of all queries
 Monthly Reports / Tender documents
 Booking of accommodation for Facility Managers
 Creditors
PERIOD OF EMPLOYMENT : March 2001 – September 2004 (Promoted)

10. 10
EMPLOYMENT HISTORY
NAME OF FIRM : Stewart Scott Consulting Engineers (Pty) Ltd
POSITION HELD : Girl Friday/Receptionist
JOB DESCRIPTION
 Switchboard / Reception
 Faxing, Filing, Typing of: (Letters/Faxes, Tender Reports, Minutes, Bill of
Quantities)
 Posting Duties, Stationary Orders
 Bookings for Flights & Accommodation
 Timesheet Capturing and Data Capturing
 Leave Reconciliation
 Secretary to 6 Engineers and Branch Manager
PERIOD OF EMPLOYMENT : June 1999 – March 2001
PART TIME - EMPLOYMENT HISTORY
PART TIME EMPLOYMENT : Fannie Real Estates
POSITION : Real Estate Agent
PERIOD OF EMPLOYMENT : June 2003 – October 2006
49 Properties sold part time
PART TIME EMPLOYMENT :ERA Real Estate
POSITION : Real Estate Agent
PERIOD OF EMPLOYMENT : November 2006 to Oct 2007
STRENGTHS
Good Typing skills in MS Office
Bilingualism in English & Afrikaans
Able to liaise effectively with clients
Work Independently
Excellent people skills
Highly presentable, confident, vibrant and persistent
Self Motivated
Excellent Telephone manners
Persuasive, Creative & Innovative
Work well when under pressure
Always willing to learn

11. 11
REFERENCES:
Mrs. Marisa Schultz
Ecolab Branch Administrator
041-365 2084
Wayne O Gorman
Ecolab Divisional Manager
083 657 0853
Ms. Nicolette Wolmarans
Sales Manager – RTT
082 857 5945
Mrs. Margi Barry
Branch Manager – Euroberry
082 562 0987
Mr. Dup Bouwer
Owner – HHL Technology SA
082 566 0523