This document discusses attitudes and how they affect dealing with difficult people and situations. It contrasts negative attitudes that focus on problems and view challenges as insurmountable with positive attitudes that focus on solutions, learning opportunities, and embracing challenges. The document encourages self-assessment of one's attitudes and taking action such as revisiting webinars, materials, and talking to supportive people to decide on and implement actions with a positive attitude.

1. Dealing with Diffcult People and
Tricky Situations
Samyak Veera

2. Your Attitude Reflects you
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Everyone has an attitude ?
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Some attitude are anchors
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Some attitude are propellers
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Some Peopple has agressive atiitude.
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Samyak Veera

3. Negative Attiude
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Focus on Problem
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Why me ? Poor me
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Always Happens ?
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Life throws this at me
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It's too hard
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I can't do that!
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I knew I couldn't do that

4. Positive Attitude
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Focus on Solution
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How can I fix this ?
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What do I need ?
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Can I learn anything ?
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I can do it
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Embrace the Challenge
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Temporary Setback
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Samyak Veera

5. Self Assessment
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Positive Negative
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Can Change Can't Change
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What it Provide you What it doesn't
Provide
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What can you learn what can you
learn
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Samyak Veera

6. Last Session
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Think your situation through with your new
knowldge.
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Re listen to webinars
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Re-read bonus materials
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Talk to positive support person
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Decide your action
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Just do it
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Samyak Veera

7. Contact Us
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Samyak Veera
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For more Information Visit us :
https://www.linkedin.com/pub/samy
ak-veera/b/418/809