The document discusses how attitudes are formed and can be changed. It notes that people often have negative initial reactions and attitudes towards others or situations, like seeing a donkey as useless. However, with reflection people can recognize the good in others. It suggests reacting less and thinking more in order to avoid negative behaviors from one's attitude. The document advocates choosing a positive response through steps like focusing on solutions, showing gratitude, believing in oneself, and taking action to develop a more positive outlook.

2. What Comes In Your Mind

3. First and Most likely Response
• Donkey
• Good for nothing
• Useless
• Least Glamorous
…..Seldom we get response that the donkey is one of the
“Hard working” animal and loyal

4. How Is Our Attitude
 Treat people and situation in the same manner as we do with
the donkey.
 Discount the good in them …!
 Negative side & start reacting….. Isn’t it?

5. REACT
ACT
STOP
THINK

6. REACT
 First we take ACTION
 Then we STOP
 Then we THINK.. and feel guilty about our
Behavior
 That is why others say.. “Attitude Problem”

7. The 10 - 90 Rule
 10% is what happens
 90% is how to react/respond to what happens and
that’s your attitude

8. How much do you see of an
Iceberg?

9. The Iceberg?
 10% is above the Sea
 Level – 90% is below the Sea
Similarly
 10% is our Knowledge &
Skills
 90% is Attitude

10. Consequences of such Reactions…!
 Blame, Complain, Frustration
 Bitterness
 Resentment
 Broken Relationship
 Ego and Hurt
 Panic & Anxiety
 High level of Stress

11. Why do we have –VE Attitude?
Environment
 Home
 School/College
 Work Place
 TV & other Media
 Culture & Traditions
 Our Network
Past Experiences
 Beliefs
 Perceptions
 Conditioning

12. Let ask this Little Question ?
Are some born Positive …..!
Is there a Choice I have…?

13. Find the Answer for Yourself…!!!!

14. There is a need for a Change…!
YES” Change in the way we
Think, Feel and Behave…!

15. Lets start by pressing the
PAUSE Button & RESPOND
ACT
STOP
THINK

16. Lets RESPOND instead of
REACTIING
 Press the PAUSE button
 STOP
 THINK and
 ACT
 You always have the freedom to Choose..!

17. Press the PAUSE & Choose your
Thoughts, Feelings & Behavior
Stimulus
Reaction
Stimulus
Choice
Response

18. Benefits of such Practicing Attitude
 Increase Productivity
 Enhances Teamwork
 Problem Solving Approach
 Improves Productivity
 Builds Relationship
 Reduces Stress & Conflicts
 Enhances your Personality & Growth

19. How to make these CHOICES..?
How CHANGE Thoughts, Feelings & Behavior .?

21. Step 1
Make a DECIISIION today to CHANGE
 Start with the First Step Today
 DECIDE today – with which
person, people, situation,
circumstances, tasks…. You
will change your ATTITUDE

22. Step 2
Shift your FOCUS
 Focus on What’s Right v/s What is
Wrong
 Focus on What you Do Have v/s
What you don’t
 Focus on Solutions then on Problems

23. Step 3
Be more CURIOUS instead of
Judgmental
 Instead of Blaming
and Complaining be
curious to ask yourself
a Question…Why is
this person or
situation like that…?
 What can I change
here in this situation
or with this person.

24. Step 4
Develop an Attitude of GRATITUDE
 “I was crying for a pair of
shoes until I saw a man
without legs; I thanked God
that at least I have legs”
 Find something appreciate in
tough time / tough person /
tough situation now
 Whenever you feel down,
depressed, frustrated see
what can be acknowledged

25. Step 5
Decide Not to be Perfect all the time
 Stop having high expectation
from yourself and others
 When Expectations do not
match .. That is the
beginning of negatives..!!

26. Step 6
Believe in Yourself
 This is not an inflated
EGO but when you
think and Feel Good
about Your self...then
you are able to see the
same in others too.
 What ever you believe
you achieve

27. Step 7
Take Action … Now
 You can’t just stand before
the mirror and shout
“Positive Attitude”
 Stop “Procrastination” and
Start Now
 Write down for the Next 7
Days…an Action Plan

28. The 7 Steps Approach
 1. Make a DECISION today to CHANGE
 2. Shift your FOCUS
 3. Be more CURIOUS instead of Judgmental
 4. Develop an Attitude of GRATITUDE
 5. Decide Not to be Perfect all the time
 6. Believe in Yourself
 7. Take Action … Now

29. The Choice is YOURS
With a Bad
attitude
you can never
have a
positive day
With a
Positive
Attitude you
can never
have a bad
day