Resume Page 1
Sameh Mohamed Mostafa
Dear Sir / Madam:
I am writing to express interest in your organization. With a Bachelor degree in Accountancy from a
reputable university in Egypt and 12 years of Job experience in Marketing, Sales and Public Relation
in both Government and Private Sectors in Egypt, Malaysia and Singapore and the ambition to grow
and develop in a progressive organization, I offer my resume for review.
Thank you for your consideration in reviewing the attached resume. I am seeking employment at a
company where I can use my skills to offer a positive contribution. I am a hard worker, and enjoy
working in environments that encourage growth and professional development. I am an enthusiastic
individual who is committed to achieving personal and professional success. I have the ability to work
effectively with other people and confront any situation with a rational and decisive attitude. I possess
excellent communication and people skills that help to motivate others to also do their best. My strong
organizational skills and close attention to detail have led me to constant positive results. Conclusively,
I strive for perfection.
The enclosed resume elaborates on the details of my skills & qualifications.
I would appreciate a chance to meet you to discuss how I may fit in and be a vital part of your
organization. You may reach me at the above telephone numbers or email address.
Thank you for your consideration. I look forward to talking with you.
Sincerely yours,
Sameh Mostafa
Resume Page 2
RESUME
Personal Details
Name Sameh Mohamed Mostafa
Gender Male
Date of Birth 9 January 1979
Age 36
Country Of Residence United Arab of Emirates
Nationality Egyptian
Marital Status Married
Driving License UAE – Malaysia – Egypt
Contact Details
Contact Numbers
Mobile
+971569064863 UAE
+6011121733796 Malaysia
+201155799797 Egypt
Email elagouz007@yahoo.com
Education Qualification
Summary of Education
Periods School Qualification
Sept 1997 – May 2002 Ein Shams University Bachelor Degree in Accounting
Skills and Others
Spoken and Written Language(s) Language Spoken Written
Arabic Mother Tongue Mother Tongue
English Very Good Very Good
Malay Fair Fair
Typing Speed (English) 35 wpm
Skills & Certificates Oracle, Tally ERP 9.0, SAP, Lotus Notes Applications, Microsoft Office
Applications, Adobe Photoshop, Communication Skills, Problem
Solving Skills, People Soft 8.8 Application, ACCPAC Accounting
software, MYOB, Air Logis application and JBA, Forex Trading,
Hobbies and Leisure Interests Reading and Browsing the internet for online Business opportunities,
Resume Page 3
Employment History
Years of Work Experience 15 Years
Resume Details (Detailed Working Experience)
LOCATION: JOHOR BAHRU - MALAYSIA
Sales Supervisor
1ST
January 2013 – 15th
August 2015
ď‚· Attending trade exhibitions, conferences and meetings
ď‚· Set sales targets and budget with the coordination with finance dept.
ď‚· Provides timely feedback to senior management regarding performance of sale on daily,
weekly and monthly basis.
ď‚· Follow up the daily sales report from the shop managers and report to the Finance team
regularly.
ď‚· Develops a business plan and sales strategy for the market that ensures attainment of
company sales goals and profitability.
ď‚· Formulate & implement Pricing Strategies with the help of Finance dept.
ď‚· Assists in the development and implementation of marketing plans as needed.
ď‚· Responsible for devising sales actions for retail sales team.
ď‚· Controls sales expenses to meet budget guidelines.
ď‚· Negotiating contracts
ď‚· Devising effective and appropriate sales strategies and tactics to get competitive advantage.
ď‚· Prepare sales implementation plans.
ď‚· Monitor the performance of sales team
ď‚· Take care for customer service (pre/ after sales).
ď‚· Keeps track of inventory and inventory procedures reconciliation.
ď‚· Handle the retail shops and have close coordination with the shop Managers.
ď‚· Train staff on various products and customer services.
Resume Page 4
ď‚· Liaise with Branch / stores Managers on sales targets, stock availability and service levels.
ď‚· Planning and preparation for key/promotional events with the marketing team.
ď‚· Expand the no. of retail location and conduct retail feasibility studies.
ď‚· Adheres to all company policies, procedures and business ethics codes and ensures that they
are Communicated and implemented within the team.
ď‚· Project accurate, precise and realistic sales and demand forecasting to compete the market.
LOCATION: KUALA LAMBOUR - MALAYSIA
Exhibition Manager
1st
April 2009 –1st
December 2012
ď‚· Ensure competent quality execution of all regular purchasing duties and administrative works.
ď‚· Provide sales and product expertise for overflow and bounced calls from Sales Team where
immediate assistance is required and the Sales Team is not immediately available, offering a
seamless transition to the sales process whenever possible.
ď‚· Provides support and assistance to fellow team members/departments, as needed, in order to
meet company/team goals including but not limited to assisting with incoming queue calls
ď‚· Complete any projects assigned by the Sales Manager including but not limited to weekly and
monthly reports, data entry, prospect mailings and any other sales support functions that may
arise, as staffing requirements and business evolution dictate.
ď‚· Act as a primary customer resource for calls, e-mails, and voice mails when a Sales Team
member is out of the office.
ď‚· Vendor Management by keeping a valid vendors list for smooth dealing.
ď‚· Plan and manage inventory levels of materials, services and products.
ď‚· Source for new parts, suppliers when the need arises.
ď‚· Extensive contact and coordination with staff at various levels and departments.
ď‚· Assist our technicians with supporting them on a successful installation of services to
customers
Resume Page 5
CITIBANK EGYPT
LOCATION: CAIRO-EGYPT
Sales Executive - Personal Loan/Credit Cards/Mortgages/Auto Loan
21st
February 2005 – 1st
March 2009
ď‚· Develop and maintain relationships with external business customers
ď‚· Achieve assigned sales targets in order to contribute to the sales volumes / revenues. Develop
new markets and customers within the assigned territory to enhance sales volumes/ revenues
To increase sales acquisition in retail banking
ď‚· Unique contribution of job holder is to achieve given targets and provide new and existing
customers high standards of customer service.
ď‚· Provide professional and expert advice on products & services to customers and business
leads to other units to ensure that business opportunities are realized.
ď‚· Assist with daily sales reporting as well as provide detailed monthly analysis of sales efforts
ď‚· Proactively contact customers in portfolio in order to capture higher share of wallet by cross-
selling products and marketing new products and services.
ď‚· Accountable for regular monitoring of client satisfaction and service quality levels by
ensuring that client expectations are consistently met and exceeded.
ď‚· Various other duties as needed and required.
LOCATION: CAIRO-EGYPT
Sales Coordinator
16th
January 2003 – 15th
January 2005
ď‚· The main responsibility is the achievement and management of sales, distribution, display and
sales activation SMART objectives by proper internal and external communication,
management and supervising of the team and proper reporting of achievement v/s plan for a
particular region or set of accounts
Resume Page 6
ď‚· Management of Key Account Sales team, of Key Account Executives, Merchandising
Supervisors, and Merchandisers by allowing for proper recruitment, training and
development.
ď‚· Achievement of Sales, Distribution, display and sales activation objective.
ď‚· Negotiation and agreements of Annual and other visibility contracts
ď‚· To do quarterly or half yearly business reviews with top customers
ď‚· Ensuring DSO targets are achieved for each customer
ď‚· Market visits to the outlets regularly to maintain full awareness of the level of exposure,
implementation and developments in the stores
ď‚· Manage strategic partnerships with top key customers so as to drive category and business
growths
ď‚· Monthly communication and review with the team of key account executives and
merchandising supervisors
ď‚· Responsible for the health and safety of all key account team members for that region. Also
for customer/consumer related quality issue
LOCATION: CAIRO-EGYPT
Sales Coordinator
31st
December 2000 – 1st
January 2003
ď‚· Under minimal supervision, responsible for overseeing complex and/or high profile
relationships with external vendors
ď‚· Under immediate and direct supervision of Manager, provides administrative support to
Service and Sales personnel including: participating in the RFP process, including prospect
submission.
ď‚· Managing due dates and working with internal and external partners to coordinate responses.
ď‚· Managing RFPs, supplemental questionnaires and any peripheral documentation necessary to
provide a response.
ď‚· Preparing presentation materials.
ď‚· Requesting reports to supplement RFP responses.
Resume Page 7
ď‚· Closeout and reporting of final sales.
ď‚· Ordering and maintenance of marketing materials.
ď‚· Ability to navigate internal systems to look up pertinent customer information.
ď‚· Performs other duties as assigned or required.

Sameh Resume

  • 1.
    Resume Page 1 SamehMohamed Mostafa Dear Sir / Madam: I am writing to express interest in your organization. With a Bachelor degree in Accountancy from a reputable university in Egypt and 12 years of Job experience in Marketing, Sales and Public Relation in both Government and Private Sectors in Egypt, Malaysia and Singapore and the ambition to grow and develop in a progressive organization, I offer my resume for review. Thank you for your consideration in reviewing the attached resume. I am seeking employment at a company where I can use my skills to offer a positive contribution. I am a hard worker, and enjoy working in environments that encourage growth and professional development. I am an enthusiastic individual who is committed to achieving personal and professional success. I have the ability to work effectively with other people and confront any situation with a rational and decisive attitude. I possess excellent communication and people skills that help to motivate others to also do their best. My strong organizational skills and close attention to detail have led me to constant positive results. Conclusively, I strive for perfection. The enclosed resume elaborates on the details of my skills & qualifications. I would appreciate a chance to meet you to discuss how I may fit in and be a vital part of your organization. You may reach me at the above telephone numbers or email address. Thank you for your consideration. I look forward to talking with you. Sincerely yours, Sameh Mostafa
  • 2.
    Resume Page 2 RESUME PersonalDetails Name Sameh Mohamed Mostafa Gender Male Date of Birth 9 January 1979 Age 36 Country Of Residence United Arab of Emirates Nationality Egyptian Marital Status Married Driving License UAE – Malaysia – Egypt Contact Details Contact Numbers Mobile +971569064863 UAE +6011121733796 Malaysia +201155799797 Egypt Email elagouz007@yahoo.com Education Qualification Summary of Education Periods School Qualification Sept 1997 – May 2002 Ein Shams University Bachelor Degree in Accounting Skills and Others Spoken and Written Language(s) Language Spoken Written Arabic Mother Tongue Mother Tongue English Very Good Very Good Malay Fair Fair Typing Speed (English) 35 wpm Skills & Certificates Oracle, Tally ERP 9.0, SAP, Lotus Notes Applications, Microsoft Office Applications, Adobe Photoshop, Communication Skills, Problem Solving Skills, People Soft 8.8 Application, ACCPAC Accounting software, MYOB, Air Logis application and JBA, Forex Trading, Hobbies and Leisure Interests Reading and Browsing the internet for online Business opportunities,
  • 3.
    Resume Page 3 EmploymentHistory Years of Work Experience 15 Years Resume Details (Detailed Working Experience) LOCATION: JOHOR BAHRU - MALAYSIA Sales Supervisor 1ST January 2013 – 15th August 2015  Attending trade exhibitions, conferences and meetings  Set sales targets and budget with the coordination with finance dept.  Provides timely feedback to senior management regarding performance of sale on daily, weekly and monthly basis.  Follow up the daily sales report from the shop managers and report to the Finance team regularly.  Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.  Formulate & implement Pricing Strategies with the help of Finance dept.  Assists in the development and implementation of marketing plans as needed.  Responsible for devising sales actions for retail sales team.  Controls sales expenses to meet budget guidelines.  Negotiating contracts  Devising effective and appropriate sales strategies and tactics to get competitive advantage.  Prepare sales implementation plans.  Monitor the performance of sales team  Take care for customer service (pre/ after sales).  Keeps track of inventory and inventory procedures reconciliation.  Handle the retail shops and have close coordination with the shop Managers.  Train staff on various products and customer services.
  • 4.
    Resume Page 4 Liaise with Branch / stores Managers on sales targets, stock availability and service levels.  Planning and preparation for key/promotional events with the marketing team.  Expand the no. of retail location and conduct retail feasibility studies.  Adheres to all company policies, procedures and business ethics codes and ensures that they are Communicated and implemented within the team.  Project accurate, precise and realistic sales and demand forecasting to compete the market. LOCATION: KUALA LAMBOUR - MALAYSIA Exhibition Manager 1st April 2009 –1st December 2012  Ensure competent quality execution of all regular purchasing duties and administrative works.  Provide sales and product expertise for overflow and bounced calls from Sales Team where immediate assistance is required and the Sales Team is not immediately available, offering a seamless transition to the sales process whenever possible.  Provides support and assistance to fellow team members/departments, as needed, in order to meet company/team goals including but not limited to assisting with incoming queue calls  Complete any projects assigned by the Sales Manager including but not limited to weekly and monthly reports, data entry, prospect mailings and any other sales support functions that may arise, as staffing requirements and business evolution dictate.  Act as a primary customer resource for calls, e-mails, and voice mails when a Sales Team member is out of the office.  Vendor Management by keeping a valid vendors list for smooth dealing.  Plan and manage inventory levels of materials, services and products.  Source for new parts, suppliers when the need arises.  Extensive contact and coordination with staff at various levels and departments.  Assist our technicians with supporting them on a successful installation of services to customers
  • 5.
    Resume Page 5 CITIBANKEGYPT LOCATION: CAIRO-EGYPT Sales Executive - Personal Loan/Credit Cards/Mortgages/Auto Loan 21st February 2005 – 1st March 2009  Develop and maintain relationships with external business customers  Achieve assigned sales targets in order to contribute to the sales volumes / revenues. Develop new markets and customers within the assigned territory to enhance sales volumes/ revenues To increase sales acquisition in retail banking  Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service.  Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.  Assist with daily sales reporting as well as provide detailed monthly analysis of sales efforts  Proactively contact customers in portfolio in order to capture higher share of wallet by cross- selling products and marketing new products and services.  Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.  Various other duties as needed and required. LOCATION: CAIRO-EGYPT Sales Coordinator 16th January 2003 – 15th January 2005  The main responsibility is the achievement and management of sales, distribution, display and sales activation SMART objectives by proper internal and external communication, management and supervising of the team and proper reporting of achievement v/s plan for a particular region or set of accounts
  • 6.
    Resume Page 6 Management of Key Account Sales team, of Key Account Executives, Merchandising Supervisors, and Merchandisers by allowing for proper recruitment, training and development.  Achievement of Sales, Distribution, display and sales activation objective.  Negotiation and agreements of Annual and other visibility contracts  To do quarterly or half yearly business reviews with top customers  Ensuring DSO targets are achieved for each customer  Market visits to the outlets regularly to maintain full awareness of the level of exposure, implementation and developments in the stores  Manage strategic partnerships with top key customers so as to drive category and business growths  Monthly communication and review with the team of key account executives and merchandising supervisors  Responsible for the health and safety of all key account team members for that region. Also for customer/consumer related quality issue LOCATION: CAIRO-EGYPT Sales Coordinator 31st December 2000 – 1st January 2003  Under minimal supervision, responsible for overseeing complex and/or high profile relationships with external vendors  Under immediate and direct supervision of Manager, provides administrative support to Service and Sales personnel including: participating in the RFP process, including prospect submission.  Managing due dates and working with internal and external partners to coordinate responses.  Managing RFPs, supplemental questionnaires and any peripheral documentation necessary to provide a response.  Preparing presentation materials.  Requesting reports to supplement RFP responses.
  • 7.
    Resume Page 7 ď‚·Closeout and reporting of final sales. ď‚· Ordering and maintenance of marketing materials. ď‚· Ability to navigate internal systems to look up pertinent customer information. ď‚· Performs other duties as assigned or required.