Ahmed Mohamed Hamid is seeking a position in sales and customer service. He has over 15 years of experience in marketing, property consulting, customer care management, and retail management. He holds a degree in social work and has additional business skills training. Ahmed is fluent in Arabic and English, proficient in Microsoft Office, and has strong communication, teamwork, and leadership abilities. He is looking to utilize his education and skills in a new role.

1. Ahmed Mohamed Hamid
Address: Abu Baker Siddique, Deira Dubai
Mobile No. 00971508327199
Email Address: tofrontalways@yahoo.com
Visa Status : Residence visa
Career Objective
Seeking a suitable position that will help me utilize the skills I acquired at university and my
previous jobs as well as provide me with new experience and new skills in the various sectors of
Sales and customer services.
Educational Qualification
Higher Institute of Social Work
Nasr City in Cairo
1998 -2002
Basic Business Skills Actuation (BBSA)
Cairo University, Sponsored by Future Generation Foundation (FGF).
September 2004 to December 2004
General Skills
 Language – fluent in Arabic and English (written and spoken)
 Team Working- Effective member in working teams, using my experiences with
the ability of professional growth based on performance, and knowing the
regular standards of finishing my tasks professionally
 Proficient in Microsoft Office and Outlook.
 Ability to work under pressure
 Good in leadership skills
 Ability to learn anew tasks quickly
 Work individually and as an effective team member.
 High communicational skills
 High presentation skills

2.  Have course in customer care& knowledge product at (RadioShack) Center
Professional Experienced
Wadi Al Nile Legal Translation, UAE, Dubai
Designation: Marketing executive
Duration: Jan2016 – Present
Location: UAE, Dubai
Designation: Account Advisor
Duration: Dec 2014 – Des 2015
Location: Cairo, Egypt
Job Description:
• Call Etisalat customers to collect bills amounts.
• Help them if there’s any bill issues by make complain
For Etisalat management.
• Achieve 150 daily calls.

3. Designation: Duty manager-Hyper market
Duration: June 2013-sep2014
Location: Sham Elshikh-Egypt
Job Description:
Manage 7 sections in the store (grocery-Fresh foods
Frozen-bakery-nonfood-electronics- Customer service.
Draw monthly plan for etch section (Target-job tasks-
Daily attendance-attitude-floors &shills-Marching).
Chick with stock control & fmcg about where house
Actually & all shortages & zero stock.
Email daily report shortage of magazine offer & daily
Sales To the management.
Chick price update throw reading daily emails
HAYPER MARKET WHITEKNIGHT
Designation: Head of customer care
Duration: Des, 2011-May, 2013
Location: Sham Elshikh-Egypt
Job Description:
Manage 4 sections (security-delivery-housekeeping-customer care).
Meeting with super visors to brief & confirm the daily task.
Handling a lot of customers for the company.
Promote the brand for several places in & out the country .
Designation: Sales super visor
Duration: July, 2010-Oct2011
Location: Cairo, Egypt
Job Description:

4. Responsible about Monthly sales achievement some arias in & out Cairo
Monitor my team throw meetings & visits
Solve any problem with the merchants in the market
New Vision Real Estate
UNIGROUP Real Estate
Designation: Property consultant
Duration: Des, 2006-June, 2010
Location: UAE Dubai-Abu Dhabi
Job Description:
Achieved my sales target in 2007 (50 million DHS).
Identify new markets for business.
Understand, review and respond clearly to all sales inquiries.
Proactively solicit potential buyers, take buyers to site and close deals.
Following up all work paper as necessary and ensuring that accurate and updated
information is available and correct.
Preparing enough and complete supporting documentation for management
Receive advertisement’s call Inquiries of real estate projects
Arrange several meetings in & out the company to sell unites.
Achieve the monthly & Quarterly target recruiting company tools with
My sells skills.
Work & help my colleges as team work to achieve a good results.
Make a good relation with specific people (key person) inside
Several places to handling anew customer.
Personal Details
Name : Ahmed Mohamed Hamid Hassan
Nationality : Egyptian,
Date of Birth : 13/07/1981
Age : 34years

5. Religion : Muslim
Marital Status : Married
Military Status : Exempted
Driver’s License : UAE Light Vehicle
Visa status : Residence Visa
References
Emad Osman
CEO
Uni Group Real Estate
Contact Details: upon request
Baligh Hamdy
Sales Manager
New vision real-estate
Contact Details: upon request

6. Religion : Muslim
Marital Status : Married
Military Status : Exempted
Driver’s License : UAE Light Vehicle
Visa status : Residence Visa
References
Emad Osman
CEO
Uni Group Real Estate
Contact Details: upon request
Baligh Hamdy
Sales Manager
New vision real-estate
Contact Details: upon request