SlideShare a Scribd company logo
From clicks to clients – Optimizing the lead to sales process




RECYCLING YOUR MARKETING COLLATERAL TO BOOST LEAD GENERATION


                   Friday, April 22, 2011
                   Session Start Time – 1PM EST
Session agenda

• A note on the link between eMarketing and Green Marketing
• The flow of marketing collateral
• Types of marketing collateral for Recycling
• New ways of publishing and syndicating collateral


Live example of social publishing – paste a link to your site or a
blog in the Chat window!
eMarkeitng is Green Marketing

• Email marketing versus direct mail
• Digital collateral versus print

Tips to becoming a better “green marketer”

1. Use direct mail sparingly – email first, mail second
2. Use thumb-drives as collateral at trade shows
3. Use collaboration tools such as SharePoint instead of printing

SalesFUSION will donate $1 per attendee to Arbor Day
RECYCLING CONTENT
Collateral – what is fair game for recycling?


 •   Product data sheets
 •   Sales presentations
 •   Past webinar presentations
 •   Case studies
 •   White papers
 •   Analyst & research documents
 •   Press releases
 •   Blog posts
 •   Trade show presentations
The workflow of marketing collateral




Marketing Cloud   Landing Page   Website/Resource Center   CRM/Sales Process   Deal Close




  • Publish….capture….nurture
  • Click to purchase – usually not a straight line
  • From click to purchase – time is measure in weeks/months
  • Not a one to one relationship – typically many to many
Right message – leverage your testimonials & case studies

   Early-Stage Tactics
       Survey’s indicate the sooner you engage prospective buyers
       into communities of peers, the better.
       While there are moderate difference in tactic preference,
       peer enablement is the central theme.



   Middle-Stage Sources
      Along with peer preference in the middle buying stage is
      the decrease in search value and increase in vendor content needs.

   Late-Stage Sources
       Peers again! The stage analysis of sources indicates suppliers need
       to become publishers and thought leaders.



    Source: SiriusDecisions, B2B Buyers 2010 Survey from SiriusDecisions Summit
Content publishing – scenario 1 - PPC



                      A B




                                                   Hey Kids.. Can
                                                   you find the word
                                                   “HR or Human
                                                   Resources”
                                        Futility   anywhere on THIS
                                                   {NOT A LANDING}
                                                   page?
Publishing opportunities – Social Publishing Sites


Free Syndicated
Content/Social Business
Media

• Good for branding
• Thought leadership
• Use PDF with embedded
links
Publishing Scenario – Social Business Sites


Become an
expert/publisher

• Re-purpose white papers
• Post events
• Post PowerPoint
• Create valuable articles
• Be seen as industry expert
• SEO benefits
• It’s free
Publishing Scenario 3 – SlideShare
Part of business social media

Re-purpose PowerPoint presentations for lead gen and SEO
Publishing Scenario – LinkedIn

Part of business social media

• Information from other tools
such as Box.net, SlideShare,
Blogs available on public
profile.
• Re-use case studies, product
data sheets….etc
Publishing Scenario – LinkedIn Group Postings

Part of business social media

• Careful – rules of the road apply
• Post in news/discussions –
depending on group policy
• Leverage tracking URL’s
• Events, presentations, white papers
• Press releases – can also be shared
from free-press sites (1888 press
release; freepressrelease.com)
• Open groups (new) allow for
indexing of URL’s – contributes to
SEO
Using Tracking URL’s, Sharing Widgets and IttyBity

• The ONLY true measure of social
media posting effectiveness
• Understands where your traffic is
coming from to the post
• Allows for multiple postings to
single source (landing page)
Scribd

• Social media publishing
• Author searchable white papers,
articles and eBooks
• Tie to blog, LinkedIn, Twitter,
Facebook
• Indexed by google
IttyBitty – Social Publishing

• Publish any content from the
Marketing Automation platform
• PDF, Blog, Press, Articles
• Track traffic from sites
• IttyBitty – Indexed by Google
• Easy way to leverage social media
• Easy way to syndicate existing
content
• One component of an integrated
social media strategy
Steps to take to begin syndicating & recycling content

1.   Create a document and link inventory
2.   Update all materials (address, product names…etc.)
3.   Create a publishing matrix and plan
4.   Stagger your content syndication so that it is occurring frequently
5.   Link to your content sites
6.   Ensure new content is shared & published
7.   Create a mechanism for tracking traffic/leads from sources
BUILDING AN ONLINE RESOURCE CENTER
Tips for building an online resource center
• Resource centers provide a consistent
and trackable destination for leads from
all sources.
• Update frequently
• Clearly label the type of content
• Press releases don’t count
• Provide mixture of industry education
and product education
• Like a restaurant with great food….they
will come back
• Ensure you capture basic information
• Vary your lead capture forms based on
content - higher value = more questions
• Email the asset back to the lead using a
trigger – ensures accurate email
• Email when contents are updated
LEAD CAPTURE
Basic Rules of Lead Capture


• Simplicity – don’t clutter with flash,
images….etc
•Survey/form – above the fold and no
additional clicks to get to it
• Remove or understate extraneous links
(that’s for the “thank you page”)
• Only ask for what you need
• One to One relationship between
pages/ads
• Offer should be specific and compelling

“Download the white paper”
“Register for webinar”
“See a product demo”
Using Tracking URL’s, Sharing Widgets and IttyBity

• The ONLY true measure of social media
posting effectiveness
• Understands where your traffic is
coming from to the post
• Allows for multiple postings to single
source (landing page)
NURTURING LEADS – WHAT DO YOU DO WHEN YOU CATCH ONE?
Nurturing b2b leads

Key Questions you need to answer

•What initiates the nurture campaign?

•What is the offer of the campaign?
    •White Paper?
    •Free Trial?
    •Demo?
•What is the goal of the nurture campaign?
    •3 Months – 5 new opportunities – 1 closed deal
    •100 new leads per month?
    •$50,000 increase in pipeline value?
•What is the follow up plan?
    •Auto-responder?
    •Trigger email campaign?
    •Trigger Sales call?
    •Lead Scoring
Nurture campaign with a White Paper

Example of a “burst campaign”

• Email Campaign – Call to action – download from resource center
• Fulfill via return email (trigger)
• Publish on resource center – allows for more flexible posting in social
media
• Use as a first-wave campaign element for multi-asset campaign
      1. Send white paper
      2. 2-5 Business days – trigger product data sheet
      3. 3-5 Business days – trigger pdf of related powerpoint
      4. 1-2 Business days – trigger additional product data/demo….etc
Nurture Marketing Workflow
• All movement of data needs to be bi-directional
• Lead scoring acts as the traffic cop
• CRM feeds revenue/opportunity back to the EMM




                        Landing page                 Lead Scoring
                          complete
                                                                      A
                        Email - Fulfill
                           Item
                                          EMM                             CRM


                                                                B, C, D

                                                    Trigger
                                                    Campaigns
SalesFUSION solution for B2B Marketing & Sales
  Inbound /Outbound Campaigns enabled by
             SalesFUSION 360




Web Activity

                                           Integrated Marketing Platform & Sales Integration Solution
Blog/RSS




SEO/PPC                                     Campaign                           Lead Scoring                      Marketing to                       Sold Deals =
                                           Management                             Lead                              Sales                          Trackable ROI
                                                                               Management                        Integration
                                                                                                                   Engine
Online Ads
                                           inbound



Landing Pages
                                           outbound

PR

                                               Continuous Marketing To Leads
                                                                                                 Decision                       FUSION 360 CRM
Email                                                                                         Analytics Engine                  Sales Automation



Events                                                     Lead Nurturing


Social Media
Q&A – Do you want to give SF360 a try?

Question & Answer

 Copy of today’s materials
 PDF of today’s PPT
 Questions - Email to kevin.miller@salesfusion.com


 Learn about SalesFUSION
 Enterprise b2b marketing platform that you can afford!
 http://www.salesfusion.com




Thank you and good marketing!
The SalesFUSION Team

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SalesFUSION webinar - recycle your marketing collateral for b2b lead gen

  • 1. From clicks to clients – Optimizing the lead to sales process RECYCLING YOUR MARKETING COLLATERAL TO BOOST LEAD GENERATION Friday, April 22, 2011 Session Start Time – 1PM EST
  • 2. Session agenda • A note on the link between eMarketing and Green Marketing • The flow of marketing collateral • Types of marketing collateral for Recycling • New ways of publishing and syndicating collateral Live example of social publishing – paste a link to your site or a blog in the Chat window!
  • 3. eMarkeitng is Green Marketing • Email marketing versus direct mail • Digital collateral versus print Tips to becoming a better “green marketer” 1. Use direct mail sparingly – email first, mail second 2. Use thumb-drives as collateral at trade shows 3. Use collaboration tools such as SharePoint instead of printing SalesFUSION will donate $1 per attendee to Arbor Day
  • 5. Collateral – what is fair game for recycling? • Product data sheets • Sales presentations • Past webinar presentations • Case studies • White papers • Analyst & research documents • Press releases • Blog posts • Trade show presentations
  • 6. The workflow of marketing collateral Marketing Cloud Landing Page Website/Resource Center CRM/Sales Process Deal Close • Publish….capture….nurture • Click to purchase – usually not a straight line • From click to purchase – time is measure in weeks/months • Not a one to one relationship – typically many to many
  • 7. Right message – leverage your testimonials & case studies Early-Stage Tactics Survey’s indicate the sooner you engage prospective buyers into communities of peers, the better. While there are moderate difference in tactic preference, peer enablement is the central theme. Middle-Stage Sources Along with peer preference in the middle buying stage is the decrease in search value and increase in vendor content needs. Late-Stage Sources Peers again! The stage analysis of sources indicates suppliers need to become publishers and thought leaders. Source: SiriusDecisions, B2B Buyers 2010 Survey from SiriusDecisions Summit
  • 8. Content publishing – scenario 1 - PPC A B Hey Kids.. Can you find the word “HR or Human Resources” Futility anywhere on THIS {NOT A LANDING} page?
  • 9. Publishing opportunities – Social Publishing Sites Free Syndicated Content/Social Business Media • Good for branding • Thought leadership • Use PDF with embedded links
  • 10. Publishing Scenario – Social Business Sites Become an expert/publisher • Re-purpose white papers • Post events • Post PowerPoint • Create valuable articles • Be seen as industry expert • SEO benefits • It’s free
  • 11. Publishing Scenario 3 – SlideShare Part of business social media Re-purpose PowerPoint presentations for lead gen and SEO
  • 12. Publishing Scenario – LinkedIn Part of business social media • Information from other tools such as Box.net, SlideShare, Blogs available on public profile. • Re-use case studies, product data sheets….etc
  • 13. Publishing Scenario – LinkedIn Group Postings Part of business social media • Careful – rules of the road apply • Post in news/discussions – depending on group policy • Leverage tracking URL’s • Events, presentations, white papers • Press releases – can also be shared from free-press sites (1888 press release; freepressrelease.com) • Open groups (new) allow for indexing of URL’s – contributes to SEO
  • 14. Using Tracking URL’s, Sharing Widgets and IttyBity • The ONLY true measure of social media posting effectiveness • Understands where your traffic is coming from to the post • Allows for multiple postings to single source (landing page)
  • 15. Scribd • Social media publishing • Author searchable white papers, articles and eBooks • Tie to blog, LinkedIn, Twitter, Facebook • Indexed by google
  • 16. IttyBitty – Social Publishing • Publish any content from the Marketing Automation platform • PDF, Blog, Press, Articles • Track traffic from sites • IttyBitty – Indexed by Google • Easy way to leverage social media • Easy way to syndicate existing content • One component of an integrated social media strategy
  • 17. Steps to take to begin syndicating & recycling content 1. Create a document and link inventory 2. Update all materials (address, product names…etc.) 3. Create a publishing matrix and plan 4. Stagger your content syndication so that it is occurring frequently 5. Link to your content sites 6. Ensure new content is shared & published 7. Create a mechanism for tracking traffic/leads from sources
  • 18. BUILDING AN ONLINE RESOURCE CENTER
  • 19. Tips for building an online resource center • Resource centers provide a consistent and trackable destination for leads from all sources. • Update frequently • Clearly label the type of content • Press releases don’t count • Provide mixture of industry education and product education • Like a restaurant with great food….they will come back • Ensure you capture basic information • Vary your lead capture forms based on content - higher value = more questions • Email the asset back to the lead using a trigger – ensures accurate email • Email when contents are updated
  • 21. Basic Rules of Lead Capture • Simplicity – don’t clutter with flash, images….etc •Survey/form – above the fold and no additional clicks to get to it • Remove or understate extraneous links (that’s for the “thank you page”) • Only ask for what you need • One to One relationship between pages/ads • Offer should be specific and compelling “Download the white paper” “Register for webinar” “See a product demo”
  • 22. Using Tracking URL’s, Sharing Widgets and IttyBity • The ONLY true measure of social media posting effectiveness • Understands where your traffic is coming from to the post • Allows for multiple postings to single source (landing page)
  • 23. NURTURING LEADS – WHAT DO YOU DO WHEN YOU CATCH ONE?
  • 24. Nurturing b2b leads Key Questions you need to answer •What initiates the nurture campaign? •What is the offer of the campaign? •White Paper? •Free Trial? •Demo? •What is the goal of the nurture campaign? •3 Months – 5 new opportunities – 1 closed deal •100 new leads per month? •$50,000 increase in pipeline value? •What is the follow up plan? •Auto-responder? •Trigger email campaign? •Trigger Sales call? •Lead Scoring
  • 25. Nurture campaign with a White Paper Example of a “burst campaign” • Email Campaign – Call to action – download from resource center • Fulfill via return email (trigger) • Publish on resource center – allows for more flexible posting in social media • Use as a first-wave campaign element for multi-asset campaign 1. Send white paper 2. 2-5 Business days – trigger product data sheet 3. 3-5 Business days – trigger pdf of related powerpoint 4. 1-2 Business days – trigger additional product data/demo….etc
  • 26. Nurture Marketing Workflow • All movement of data needs to be bi-directional • Lead scoring acts as the traffic cop • CRM feeds revenue/opportunity back to the EMM Landing page Lead Scoring complete A Email - Fulfill Item EMM CRM B, C, D Trigger Campaigns
  • 27. SalesFUSION solution for B2B Marketing & Sales Inbound /Outbound Campaigns enabled by SalesFUSION 360 Web Activity Integrated Marketing Platform & Sales Integration Solution Blog/RSS SEO/PPC Campaign Lead Scoring Marketing to Sold Deals = Management Lead Sales Trackable ROI Management Integration Engine Online Ads inbound Landing Pages outbound PR Continuous Marketing To Leads Decision FUSION 360 CRM Email Analytics Engine Sales Automation Events Lead Nurturing Social Media
  • 28. Q&A – Do you want to give SF360 a try? Question & Answer Copy of today’s materials PDF of today’s PPT Questions - Email to kevin.miller@salesfusion.com Learn about SalesFUSION Enterprise b2b marketing platform that you can afford! http://www.salesfusion.com Thank you and good marketing! The SalesFUSION Team