Russel Lou Tan has over 10 years of experience in admissions, human resources, customer service, and event planning. He currently works as the Admissions Coordinator for Stanley College, where he oversees the admissions team, trains new employees, and ensures application requirements are met. Previously he held roles in career services, human resources, and customer support. He has a bachelor's degree in psychology from Mapua Institute of Technology and is proficient in computer skills and travel.

1. Russel Lou Tan
114 C Armstrong Ave., Moonwalk Village Phase 2, Parañaque City, Philippines 1709
+63 917 506 3329
rlltan@live.com
Summary  Demonstrated leadership potential with exceptional background in events, meetings,
and planning.
 Strong marketing immersion combined with efficient thinking and problem solving
abilities.
 Skilled at learning new concepts quickly, working well under pressure, highly adaptable
to work environment, and easily communicates ideas clearly and effectively.
 Incorporates learned processes and strategies to adapt and align with personal pace for
maximum efficiency.
 Extensive computer training, including knowledge of photo editing and basic
photography.
 Enthusiastic and experienced in local and overseas travel.
Education B.S. Degree in Psychology
Mapua Institute of Technology, Muralla Street. Intramuros, Manila
Concentration in Industrial Psychology
2011
Career History & Accomplishments
Admissions Coordinator, Philippine Headquarters, Stanley College
 Manages and Heads the Admissions Team and Variations Team
 Directly reports to the Operations Manager of the Philippine headquarters
and aids in monitoring of task management and distribution.
 Takes Charge of the Operations of the PH Office as Officer in Charge
when the Operations Manager is not present
 Adept in training new team members for basic to advanced processes in
admission
 Collate pertinent requirements from students to meet the qualifications set
by Australian Education standard as well as the condition for Genuine
Temporary Entrant.
 Held responsibility in co-spearheading the assessment of Genuine
Temporary Entrant applications, and assists students and their education
agents with their visa applications.
 Distributes and Manages Queue to Admissions Officers and Student
Support Officers for Pre-Enrollment and Post Enrollment Service
Requests
 Supports the student services through management of queries and
concerns of students, potential students, and partner education agents.
 Prepares and manages Accomplishment, Quantitative, and Qualitative
reports on a timely manner.
 Coordinates Directly with the Student Support Senior Officers, Finance
Officers, and Marketing Officers in Perth Office
 Updates team on pertinent information relative to promotions and other
updates.
 Reinvented existing SOPs and procedures to provide maximum efficiency
 Prepares Improvement Plans to maintain a high standard of Productivity
for Admissions and Variations Team.
2016-

2. Admissions Officer, Philippine Headquarters, Stanley College
 Directly reports to the Admissions Coordinator and aids in monitoring of
task management and distribution.
 Steps up as Officer in Charge of Admissions Team when Admissions
Coordinator is not present
 Caters to International and local Student Applications
 Collate pertinent requirements from students to meet the qualifications set
by Australian Education standard as well as the condition for Genuine
Temporary Entrant.
 Supports the student services through management of queries and
concerns of students, potential students, and partner education agents.
 Provides offers, confirmation of enrollments, and other admission
documents to student applicants and/or their agent representatives
 Held responsibility in providing assistance in health insurance
arrangement, and scheduling of online English exams, and variations in the
student’s enrolment.
 Coordinates directly with the Home Stay partner agent for the welfare of
students who wish to experience Australian life with a family’s
accommodation services through their own home.
 Adept in training new team members for basic to advanced processes in
admission
2014-
2016
Placement Coordinator, Center for Career Services, Mapua Institute of
Technology
 Worked directly with Director of Career Services in planning,
development, and implementation of the different placement services for
graduating students, and alumni.
 Active in linkage formation for organizations, local and abroad for
internship program.
 Worked hand in hand with the Labor Department and Industry Partners in
providing Career Development Seminars and Labor Education for
Graduating students.
 Played a key role in preparing a successful 4 part career expo for 2012 and
2013 with over 600 participating companies and over 3000 attendees.
 Manages the official CCS accounts in Online Networking sites for
advertising and promotion of events.
 Handled well the management of events from Job Fairs, Seminars, On
Campus recruitments, to Campus Tours for local and international
companies
 Prepared quarterly accomplishment reports.
2011-
2014
Management Trainee, Flextronics International PTE, Singapore
 Held key responsibility as document controller engaging in hands on
management of processes and flow of documents for the different areas of
production.
 Established new methods to efficiently cater urgent production needs.
2010-
2011

3. Human Resource Trainee, Accenture, Inc.
 Managed applications for Engineering and IT requirements through call
outs, resume profiling, and scheduling of interview and exams.
 Actively supported events the sourcing team has participated in such as job
fairs and other recruitment activities.
2010
Customer Service Representative, e-Telecare Global Solutions, Inc. (Stream)
 Served as the first line of customer care agents that handles different
inquiries, billing concerns, and basic troubleshooting of client products and
services.
 Handled administrative functions for the team leader catering primarily to
performance updates and up training of team members.
 Assisted in preparing reports as needed.
2006-
2007
Memberships & Affiliations
 Has been an active Student Leader with various organizations ranging from arts and
cultural development to representing the student body and the institute.
o Vice President, Graduating Class 2010
o Auditor, Mapua Psychological Society 2009-2010
o Auditor, Psychological Societies Association for Mental Health 2008-2009
o Treasurer, Student Council, School of Languages, Humanities and Social
Sciences 2008-2009
o Press Secretary, Mapua Psychological Society 2008-2009
o Member of Board of Directors, Mapua Tekno Teatro 2006-Present
o Secretary, Mapua Tekno Teatro 2005-2006
o Secretary, Mapua Tekno Teatro 2004-2005
o Auditor, Mapua Tekno Teatro 2003-2004
o PRO, Mapua Tekno Teatro 2002-2003
Character Reference
 Dr. Jonathan Macayan, Dean of School of Languages, Humanities, and Social Sciences
247 5000 loc. 1302
 Engr. Rosette Eira Camus, Dean of Admissions and Scholarships and Career Services
247 5000 loc. 1202/5100
 Ms. Daisy Lei, Operations Manager of Stanley College Philippine Headquarters
310 1368