Rajneetee Beeharry has over 15 years of experience in human resources, hospitality, quality assurance, training, and food and beverages. She is currently the Manager of Human Resources Operations at BAI CO (MTIUS) LTD, where she has worked since 2005. Some of her responsibilities include developing and administering HR initiatives, managing HR projects and reporting, conducting recruitment, and implementing HR policies and procedures. Rajneetee has a diploma in human resource management, hotel and travel management diploma, and is completing her MBA. She has extensive experience in areas such as recruitment, training, employee engagement, and performance management.

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Rajneetee Beeharry Bio- Data
Personal Details
Contact Information
Mobile: 5 250 7033
Basic Information
Date of Birth: 23 December 1976
Current Address: Camp Laboue, Riche Mare,
Central Flacq
Nationality: Mauritian
Marital status: Married
Languages: French, English, Hindi
Career Objective
To perform with integrity and undertaking challenging opportunities in order to assure my acquired
learning & efforts are adding value to employees’ development and overall progress of the organization.
Profile Summary
Rajneetee Beeharry has over 15 years of experience in different areas that span over Human Resources,
hospitality, quality assurance and training, food and beverages, amongst others. Rajneetee handles the
very challenging day to day human resources operations of BAI. She joined BAI in 2005 and has since
been enhancing her proficiency in the Human Resources department.
Certification and local affiliations
 Ongoing MBA (MANCOSA) last semester – exams in June 2015 + dissertation in Nov 2015
 BSc Honours in Human Resource Management at University of Mauritius in year 2007-08
 Diploma in Human Resource Management at Mauritius Employee Federation in year 2003-04
 Advanced Certificate in Quality Management certified by the Mauritian Quality Institute in year
2002-03
 Hotel and Travel Management Diploma by International Studies Centre of London, United
Kingdom in year 2000
 Computer Airline Reservation Course by the International Studies Centre of London, United
Kingdom in year 2000
 General Certificate Of Education in year 1996; School Certificate Of Education in year 1993

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Functional Expertise
 Human Resources Management
 Customer Relationship Management
 Employee Engagement and Welfare – Happy Concept
 Benefits Administration
 Event Management
 Development of Online Performance Management System
 Recruitment & Selection - Manpower Planning
 Training and Development – Orientation Program, TNA Management
 Grievance Handling - developing and implementing disciplinary policies
 Exit Management – Final settlement of employees
 Good communication and interpersonal skills
Training Programmes
 HR Strategy and Talent Management : A global Perspective
 Emotional Intelligence for Leaders
 HR Analytics
 Fire and Safety Training
 World Health and Safety
 Culture Reinforcement Programmes
 Participated in the Beau Rivage Best Service Employee Award for the year 2002, organised by
Mauritian Quality Institute
 Attended at the Hotel School of Mauritius - Supervisory Skills, offered by the Singapore Hotel and
Tourism Centre in year 2002
 Attended the Beau Rivage Hotel Food and Beverage Retreat Session on Team Building, 7 Habits
of Highly Effective people and the core values of the hotel in year 2002
 First Class achievement at the (Practical Spreadsheet Processing & Word Processing -
Elementary) examination conducted by the Pitman Institute of London, United Kingdom in year
1997

3. 3
Professional Experience
BAI CO (MTIUS) LTD
MANAGER – HUMAN RESOURCES
OPERATIONS
January 2010 to date
Achievements
 Develop and administer all HR initiatives
 Managing HR Operations and providing HR guidance to
Business drivers
 Managing HR Projects and reporting e.g Synergy with Apollo
Bramwell Hospital, HR Strategic Plan 2014, Employee
Engagement
 Deployment of HR Tactical Plan
 Conduct full cycle of recruitment - Manpower Planning,
Advert and deployment of recruitment plan of the business,
internal hiring, managing orientation and on-boarding
process
 Developed and implemented the Human Resources Policies
and Procedures within BAI
 Implemented Best Practice within Health & Safety and
formalise structured process.
 In charge of the following:
− Recruitment & Selection
− Grievance Management
− Compensations and Benefits
− Disciplinary Matters
− Safety and Health (Chairperson)
− Staff Welfare (Chairperson)
− Implemented Online PMS / TNA
− HR Information Systems – GHIRS
− Orientation programme
 Devised and Implemented HR Policies and Procedures
 Communication Strategy
 Monthly Board Reports
 Celebrating Performance - Employee Recognition Award /
Loyalty Award
 Employee Satisfaction Survey
 Project member of ISO Team
 Permits documentation for Expatriates
 Employee Engagement programmes
 Terms and Reference of Welfare Committee

4. 4
Current Project(s)/Tasks/ Key
Activities
 Manpower Plan 2014 / 2015
 BAI Recruitment persona
 On-boarding Buddy Programme
 Synergy HR Programme
HR OFFICER / HR EXECUTIVE
September 2005 to December
2009
Assignments successfully covered:
Managing 17 companies within BAI subsidiary companies.
Providing HR guidance to business drivers and managing day to
day operations.
 Managed HR Operations of subsidiary companies of BAI
 Analysis of Performance Appraisal
 Implementation of Uniform Policy
 Proposal for welcome pack
 Orientation Program
 In charge of overall recruitment and selection
 Application and processing of Work, Occupation, Residence
permits, Permanent residence
 Managed Training and Development for employees
THE RESIDENCE HOTEL, Mauritius
TRAINING COORDINATOR –
HUMAN RESOURCES & TRAINING
February 2005 until September
2005
Achievements
Managing the Training department and ensuring timely delivery
of training programmes and per training plan.
Monitoring of budget and design training needs with respective
departments training needs.
 Staff party
 Christmas party
 Special Award for the highest vote in Guess Comments
NAÏADE RESORTS /BEAU RIVAGE HOTEL
FOOD AND BEVERAGE
COORDINATOR
September 2000 till Feb 2005
Communication and Design
 Managing the overall administration of the Food and
Beverage department.
 Communication and design of daily menus, brochures,
business cards, flyers to clients
 Coordinating all marketing concepts of Food and Beverage
Promotions
 (e.g South African Food and Wine promotion, Easter
Programs, End of year Festive programs, Hotel Anniversary

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programs)
 Liaison with suppliers to procure all materials for banquets
and events.
Guest complaints and queries
 Monitor all guest complaints and queries so as to provide
guest satisfaction
A Sun International Group Le Coco Beach Hotel
QUALITY ASSURANCE TRAINEE
SECRETARY
October 1997 to June 1998
Human Resources Department
Communications and Design
Engineering
Assignments successfully covered:
 Assisting the quality assurance manager in the daily
operations
 Analyse the appraisal of the hotel’s performance in guest
service
 Producing a weekly report of monthly performance of each
department
 Analysing appropriate suggestion to be taken for customer
satisfaction
 Producing flyers and newsletters.
 Dealing with guest queries – by personal contact
 In charge to coordinate for special occasions (Christmas,
Valentines, New Year, Spring Festival)
 Presenting a weekly report for the daily consumption of gas,
electricity and water by the hotel
 Assist the Chief Engineer in the daily operations of the
department
 Assigning daily tasks to trainee engineers
 Handling the maintenance issues arising in the guest’s rooms
 Preparing rooms ready for occupation
TRAINEE
ADMINISTRATIVE ASSISTANT
Skytronik limited (UK) Computer
Software and Hardware Company
2009 – 2010
Part Time basis (during studies in UK)
TRAINEE
THE RESIDENCE HOTEL -
Handling of Clientele Request
 Training course at the above-mentioned five stars hotel,
course consisted of booking rooms and dealing with chance

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Reservation Department guests.
 Writing correspondences and promotional bargains to
previous clients
 Dealing with Customer Satisfaction
Professional Achievements
2014 – 2015 HR Synergy Project (BAI / Apollo Bramwell Hospital)
Master of Ceremony at BAI Staff Party
Recognition for HR support provided for Botswana Project and Apollo Bramwell
Hospital
2011 Implementation of online TNA, Payslip and Performance Appraisal for the BAI
Financial Services Division
December 2003 Active participation in achieving the Beau Rivage National Quality Award Level 2 –
Earmarked as Best Employee for Quality Award – Back Office
July 2003 Hazard Analysis Critical Control Point – HACCP Awareness conducted by SGS
_____________________________________________________________________________________
Referees
Mr Ramesh F Moonshiram,
OSK
Senior Advisor
Bramer Corporation Ltd
Tel: 5 258 9853
Mr Eddy Jolicoeur
Group HR
MCB
Tel: 5 467 5545
Mr Mario Radegonde
Group CSR Manager
ENL Ltd
Tel: 5 422 2876