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Alex Ong Jian Yong 王建勇
Address& Contact :
Blk 363 Yishun Ring Road
#09-1574
Singapore 760363
Tel: 67524125
Hp: 90932210
Email:
alex_ongjy@hotmail.com
Personal Details:
Nationality: Singaporean
NRIC: S9039596C
DOB: 22/10/1990
NS Status: Completed 2 years
Career Overview: I wish to pursue a career in the field of managing and bridging gap between
stakeholders and clients. I am seeking a forward thinking company geared
toward future needs and trends. With my versatile skills in the realm of public
relation and management, I endeavor to add value to the organisation.
Career Details:
April 2015 to present KMS Logistics Pte Ltd
Business Development Executive
 Locating and proposing potential business deals by contacting
potential partners, discovering and exploring opportunities to
development business in KMS Logistics
 Developed negotiating strategies and position by studying
integration of new venture with company strategies and
operations, examining risk
 Updates job knowledge by participating in educational
opportunities and participated in Singapore National Employers
Federation course to enhance lifelong learning.
 Enhance organisation reputation by communicating its present via
online platform (Facebook, KMS website) to attract new business
opportunities
 Closes new business deals by coordinating shipping requirements,
understanding customer needs, developing and negotiating
contracts, maintaining networks and integrate contract
requirements into business operations.
July 2013 to March
2015
Land Transport Authority, Singapore
Principal Executive Service Officer, Enforcement Officer
Road Asset Regulation & Licensing
 Management and conducting enforcement action against
obstruction (tables and chairs, skipbin, flowerpots and bicycles) in
the Public Street and against illegal advertisements under the
Street Works Act.
 Joint solutioning with other agencies from SPF, URA, NParks, NEA,
IDA and SLA. This ability to work collegially with others has helped
to contribute to LTA organisation’s strategic objective.
 Liaise closely with private company such as Singtel, Starhub, M1 to
tackle illegal advertisements matter which include number
screening and de-registration of mobile number.
 Mentorship of new staff related to enforcement works

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 Drafting management papers for approval before embarking on
new initiatives.
 Member of welfare committee responsible for planning and
coordinating of departmental welfare activities such as CNY,
Christmas, collection of newborn gifts etc.
 Received numerous compliments from members of public and was
nominated for Service Recognition award thrice and awarded “TRO
Service Award” for the period of Apr – June 2014.
Mar 2011 – May 2011 Bukit Merah Secondary School
Home Economics Relief Teacher
 Managing and planning lesson, preparing notes in order for me to
better understand the syllabus which enabled me to connect what
they will be learning in the lower secondary to upper secondary.
 Coordinate and teaching them cookery class. Taught students
cooking methods such as baking and stir frying which will help them
become better team player as they were required to work in pairs.
Aug 2010 – Oct 2010 Starhub
Data Administrator
 Management of about 10000 customer details in online database.
Mar 2010 – June 2010 NCS Pte Ltd
IT Helpdesk Support Officer (School attachment)
 Responsible for Census of Population Survey 2010. Provided
technical phone support to the public respondents relating to
Census of Population Survey
 Prepared helpdesk support documentation FAQs and improvising
workflow, perform day to day system health check and technical
support of handheld devices
Aug 2009 – Oct 2009
Relief Teaching Experiences
Relief Teacher
Tanglin Secondary School, Hillgrove Secondary School
 Was appointed to assist in home economics department and aid in
the support of student’s coursework in Tanglin Secondary School,
taught upper secondary students to do their coursework. In the
process students will learn how to conduct and organize research.
This will help them to make responsible decision. (Critical and
inventive thinking)
 Also assisted in daily Ad hoc duties in Hillgrove Secondary School
Aug 2008 – Oct 2008 Relief Teacher
Northland Primary School
 Worked with experienced teachers to plan lesson, prepare notes,
coordinate and taught students English and Mathematics.
 Worked with counselling teachers to impart values such as self-

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discipline, gracious, integrity, teamwork and empathetic. (Social
awareness and self-management)
Feb 2008 – April 2008 Relief Teacher
Northbrooks Secondary School, Co-Form 1 Teamwork
 Was guided to plan lesson, preparing notes, coordinate and teach
normal academic and normal technical students English and
Mathematics.
 Worked with key personnel (HODs) in planning student’s
curriculum for the academic year 2008. Through this collaboration,
I have learnt different technique of enhancing lesson delivery such
as use of ICT.
 Awarded service award 2008 before leaving the school for further
studies.
Nov 2007 – Jan 2008 Singtel
Customer Service Officer
 Handled call center enquiries hotline pertaining to re-contracting
with the Telcos during that festive period. I was equipped with
multiples domain knowledge and was empowered to grant rebates
for customers who were interested in recontracting their mobile.
 Because of my good performance, I was retained and transferred
after my 2 months contracts with Singtel. I was later trained to
handle mobile coverage matters. I became the bridging point
between the engineers, customers and management relating to
coverage matters.
Jan 2005 – May 2005 Cashier at Neighbourhood Malls
 Was in charge of collecting cash when customers make payments
to purchase their goods. Was responsible in making sure that all the
accounts tally at the end of the day.
Skills & Awards:
Technical Multi Media Tools
1. Adobe Photoshop, Microsoft Office e.g. Word, Powerpoint, Excel
Leadership 1. Class representatives NYP 2008 – 2011,
2. President of Multi Media Club Northbrooks Secondary School 2007,
3. Elected managerial role in class Northbrooks Secondary 2003 – 2006,
4. Welfare representatives Land Transport Authority 2014-2015,
5. Secretaries for meeting Land Transport Authority 2014-2015.
Awards 1. Edusave Scholarship 2003 – 2007, NBSS
2. Top in GCE N Level 2007, NBSS
3. CCA Service Award 2007, NBSS
4. Best in Chinese and Food and Nutrition 2006, NBSS

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5. Best in Chinese 2007 NBSS
6. EAGLES award 2005 NBSS
7. Leadership Recognition 2006 – 2007 NBSS
8. Service Recognition Award 2014 (Apr- June) LTA
Academic Education
Jan 2013 – Oct 2014 Murdoch University
Bachelor of communication in Public Relation and Management (Double Major)
Distinction: Organisation Development and Human Resource Management
Credit: Media relations, Public relations in society, International Management,
Strategic Management, Knowledge Management and Campaign Management
Apr 2008 – Feb 2011 Nanyang Polytechnic
Diploma in Business Informatics
Grade ‘A’: Industrial Placement Program, Final Year Project
Grade ‘B’: Essential of IT, Statistics, Management of Principles, Business Mandarin,
Business communication module 2 and 3, Ecommerce Project, Intro to market
research, Entrepreneurship, and Mobile application
Jan 2007 – Dec 2007
Jan 2003 – Dec 2006
Northbrooks Secondary School
GCE ‘O’ Level
Distinction: Chinese (Best in Level)
Grade ‘B’: English, Food and Nutrition and Science (Phy/Chem)
Northbrooks Secondary School
GCE ‘N’ Level
Distinction: Chinese (Best in Level)
Grade ‘A’: Food and Nutrition, and Humanities (Social Studies + History)
Courses attended:
1. LTA Service Excellence Flagship
2. Successful Communication & Relationship management
3. Responsiveness in frontline customer service (Civil Service College)
4. Performance management
5. Problem solving and decision making
6. Supervisory leadership development
7. Influencing and diffusing skills for handling difficult customer (Civil Service College)
8. Writing effectively correspond
9. Seven Habits of highly effective people
10. Building Human Capital in SME Environment ( 13 – 14 July 2015)
References
Ms Nelleke Eng Su-Ping
Principal Tutor
Starfish Students Learning Centre
Mobile No: 94306611
Miss Huang Shu Hwei
School of Information Technology
Nanyang Polytechnic
Mobile No: 97329570