Tarria Horsley has over 8 years of experience in communications, public relations, marketing, and customer service. She has held roles in corporate billing, public affairs, media relations, sales supervision, volunteer performing arts coordination, recruitment, and office administration. Her background demonstrates strengths in customer experiences, media distributions, public outreach, volunteerism, marketing, and relationship building. She has a Bachelor's degree in Communications and Information Sciences from the University of Alabama.

1. TARRIA HORSLEY
NormalIL • tmechols@crimson.ua.edu
 linkedin.com/pub/tarria-echols-horsley/1b/889/241
Communications and Public Affairs Specialist
Summary
Communications professional with 8+ years experience specializing in customer experiences, media
distributions, public outreach and volunteerism. Professional,creative, flexible with proven community
expertise. Adept at researching and crafting exciting marketing campaigns for a wide variety of clients.
Work History
Jan 2014 - Present Corporate Billing Specialist
COUNTRY FINANCIAL
Reviewed and resolved any discrepancies concerning clients' billing issues. Generated financial
statements and reports detailing accounts receivable status upon request. Processed and monitored
incoming payments. Prepared and sent out manual invoices upon request. Provided exceptional
customer service to clients and financial representatives.
Feb 2015 - Apr 2015 Public Affairs and Media Relations Specialist
COUNTRY FINANCIAL
Planned, budgeted, and executed the "Color COUNTRY Purple" campaign for the American Cancer
Society while managing event volunteers. Managed the implementation of public affairs projects
including Money Smart Week for public education and the Portland, OR Farmers Market Reusable Bag
Contest.
Nov 2013 - Jan 2014 Sales Supervisor
BERGNER'S DEPARTMENT STORE - BLOOMINGTON, IL
Lead the shoe department to achieve sales and profit objectives through supervision and motivation.
Fulfilled all management responsibilities in absence of manager. Opened and closed the store, handled
customer service issues, and oversaw cash-flow. Managed merchandising and promotion efforts.
Launched a “ Customer First” experience through leadership and coaching.
Apr 2013 - Aug 2013 Performing Arts Coordinator (Volunteer)
BOUNCE PROGRAM AT BEAVER RUIN RD BAPTIST CHURCH - NORCROSS, GA
Developed lesson plans and teaching programs in the area of performing arts related to the performing
arts theater. Coordinated experiential learning components for students, including but not limited to,
opportunities for students to experience the performances from a different perspective through a day-of
experiences. Facilitated and ensured supervision of workshops, events and activities from reserving the
guest speaker, caters, setting up the room and cleanup crew. Researched and advised of grant
opportunities available to the program. Built and maintained strong mentoring relationships with
students. Recruited and increased student participation and community involvement. Executed the
Program's vision and goals through strategic planning and activities which lead to successful outcomes.
Ensured that training materials and creative choices reflected the program's interests, values and artistic
development.
https://www.visualcv.com/tarria-horsley

2. Education
Skills
Jul 2010 - Mar 2013 Recruitment Coordinator
CHILDCARE EDUCATION INSTITUTE(CCEI) - DULUTH, GA
Contacted key decision-makers, created persuasive account strategies, and built a high degree of
credibility and integrity to secure national accounts and other multi-operational partners. Successfully
developed and executed quarterly strategic plans by territory; allowing consistent quarterly goals and
metrics to exceed the established recruitment goal. Pre-screened potential clients for qualifications and
set follow-up appointments for program evaluations for national certifications and training solutions
based on respective state laws and regulations. Collaborated with various Child Care Resources and
Referral(CCR&R) agencies and worked with numerous practitioners in a range of settings, including Head
Start, family child care, preschool, prekindergarten, nanny care,“ daycare” centers, and more in an effort
to analyze training goals and needs while advising of best practices for online Early Childhood
Educational training solutions. Cultivated strong business relationships with customers to drive new
business development.
Aug 2007 - 2010 Office Administrative Assistant
CITY OF TUSCALOOSA HUMAN RESOURCES OFFICE - Tuscaloosa, AL
Verified potential candidates past employment history for employment. Organized and created
spreadsheets for vendors participating in the employees' Health Fair. Maintained confidential employee
records. Designed spreadsheets to input invoice numbers and amounts to assure that all payroll amounts
were added to the“ Cost by Department”. Performed account maintenance to maximize city's revenue.
Designed and produced formal template letters for office use. Informed applicants via mail, who applied
for open position that they were not selected for hire and the position has been filled.
2010 Bachelor of Arts
The UNIVERSITY OF ALABAMA
COMMUNICATIONS AND INFORMATION SCIENCES
2015
Six Sigma Yellow Belt Certification
Change Management Certification
https://www.visualcv.com/tarria-horsley