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Roles & Functions of Executives
Overview
■ The Management Pyramid
■ Management Styles
■ 3 +1 Roles of Management
■ 4 Functions of Management
Layers of Management
■ Operative management
■ coordination and control of direct work
■ Business operations management
■ competition, markets, resources
■ Strategic management
■ long term planning, visions, ’reading’ the
environment
■ Institutional management
■ legitimating, society, ’lobbying’
Types of Managers
■ Top Management: executives
■
■
■
CEO
President
VP
■ Middle Management: directors
■ Project Managers
First-line management
■
■
■
Superintendent
Chief Estimator
■ Non-supervisory employees
The Management Pyramid
Top
Managers
Middle
Managers
First-line
Managers
What Managers Do
■ Managerial activities differ by
■ The functions managers serve
■ The roles in which managers
operate
■ The dimensions of each
manager’s job
Mintzberg (1975): The Roles
of Management
■ Roles in interaction: Interpersonal
■ Head of an organization
■ Leader
■ Center of communication
■ Communicative roles: Informational
■ Surveillant
■ Information sharer
■ Spokesperson
Mintzberg (1975): The Roles
of Management
■ Roles in decision making: Decisional
■ Entrepreneur
■ Problem solver
■ Resource allocator
■ Negotiator
■ Role as change agent: Innovation
I
In
nf
fo
or
rm
ma
at
ti
io
on
na
al
l
Informational
D
De
ec
ci
is
si
io
on
na
al
l
Decisional
I
In
nt
te
er
rp
pe
er
rs
so
on
na
al
l
Interpersonal
+ Innovator!
The Manager as Innovator
■ The entrepreneurial process
■ The competence building process
■ The renewal process
The Functions of Management
■ Planning
■ Organizing
■ Staffing
■ Leading
■ Directing
■ Controlling
The Functions of Management
Planning
Controlling
Organizing
Directing
Environment
Phases in
theory
Phases in
practice
Function 1: Planning
Develop Strategies
for Success
Set Goals
and Objectives
Develop
Action Plans
Function 2: Organizing
Employee Activities
Facilities and Equipment
Decision Making
Supervision
Resource Distribution
Function 3: Directing
le
em
me
en
n
P
Pl
la
an
ns
s
II
m
m
p
p
lement
t
ii
n
n
g
g
Plans
o
ot
ti
iv
va
at
ti
i
P
Pe
eo
op
pl
l
M
M
otivatin
n
g
g
People
e
Function 4: Controlling
Monitoring Progress
Resetting the Course
Correcting Deviations
Functions of Management
Versus Leadership 1/2
■ Management produces
Order and Consistency
Planning / Budgeting
■
■ Establish agendas
Set time tables
Allocate resources
■
■
■ Organizing / Staffing
■ Provide structure
Make job placements
Establish rules and
procedures
■
■
■ Leadership produces
Change and Movement
Establishing Direction
■
■ Create a vision
Clarify big picture
Set strategies
■
■
■ Aligning People
■ Communicate goals
Seek commitment
Build teams and
coalitions
■
■
Functions of Management
Versus Leadership 2/2
■
■ Management
Controlling /
Problem Solving
■
■
■ Develop incentives
Generate creative
solutions
Take corrective
action
■
■
■
■ Leadership
Motivating and
Inspiring
■ Inspire and energize
Empower
subordinates
Satisfy unmet needs
John P. Kotter 1990
What Skills Do Managers Need? (Katz
1955)
■ Interpersonal skills
■ Sensitivity
■ Persuasiveness
■ Empathy
■ Conceptual skills
■ Logical reasoning
■ Judgment
■ Analytical abilities
Adapted from Exhibit 1.5: Managers’ Skills
■ Technical skills
■ Specialized knowledge
■ (Including when and
how to use the skills)
Importance Importance of Managerial Skills at
Different Organizational Levels
High
Entry Level
Managers
Mid-Level
Managers
Top Level
Managers
Adapted from Exhibit 1.6: Relative Importance of Managerial Skills at Different Organizational Levels
Interpersonal skills
Technical skills
Conceptual skills
Low
EXHIBIT 1.5: SKILLS NEEDED AT DIFFERENT
MANAGEMENT LEVELS
1-21
Who Succeeds? Who Doesn’t
Have survived stressful
situations
Frequently described as
moody or volatile. May be
able to keep their temper
with superiors during crises
but are hostile toward peers
and subordinates.
Those who succeed:
Potential managerial leaders
share traits early on:
Bright, with outstanding
track records
Those who don’t quite
make it:
Have been successful, but
generally only in one area or
type of job.
Have diverse track
records, demonstrated
ability in many different
situations, and a breadth of
knowledge of the business
or industry.
Maintain composure in
stressful situations, are
predictable during crises,
are regarded as calm and
confident.
Adapted from Exhibit 1.7: Who Succeeds? Who Doesn't?
Who Succeeds? Who Doesn’t
Ambitious and oriented
toward problem solving
While focusing on problem
solutions, keep their minds
focused on the next
position, help develop
competent successors,
seek advice from many
sources.
Those who succeed:
Potential managerial leaders
share traits early on:
Have a few flaws
Those who don’t quite
make it:
Cover up problems while
trying to fix them. If the prob-
lem can’t be hidden, they
tend to go on the defensive
and even blame someone
else for it.
May attempt to micro-
manage a position, ignoring
future prospects, may staff
with the incorrect people or
neglect the talents they
have, may depend too much
on a single mentor, calling
their own decision-making
ability into question.
Adapted from Exhibit 1.7: Who Succeeds? Who Doesn't?
Make a few mistakes, but
when they do, they admit
to them and handle them
with poise and grace.

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rolesofexecutives-140319012357-phpapp02.pptx

  • 1. Roles & Functions of Executives
  • 2. Overview ■ The Management Pyramid ■ Management Styles ■ 3 +1 Roles of Management ■ 4 Functions of Management
  • 3. Layers of Management ■ Operative management ■ coordination and control of direct work ■ Business operations management ■ competition, markets, resources ■ Strategic management ■ long term planning, visions, ’reading’ the environment ■ Institutional management ■ legitimating, society, ’lobbying’
  • 4. Types of Managers ■ Top Management: executives ■ ■ ■ CEO President VP ■ Middle Management: directors ■ Project Managers First-line management ■ ■ ■ Superintendent Chief Estimator ■ Non-supervisory employees
  • 6. What Managers Do ■ Managerial activities differ by ■ The functions managers serve ■ The roles in which managers operate ■ The dimensions of each manager’s job
  • 7. Mintzberg (1975): The Roles of Management ■ Roles in interaction: Interpersonal ■ Head of an organization ■ Leader ■ Center of communication ■ Communicative roles: Informational ■ Surveillant ■ Information sharer ■ Spokesperson
  • 8. Mintzberg (1975): The Roles of Management ■ Roles in decision making: Decisional ■ Entrepreneur ■ Problem solver ■ Resource allocator ■ Negotiator ■ Role as change agent: Innovation
  • 10. The Manager as Innovator ■ The entrepreneurial process ■ The competence building process ■ The renewal process
  • 11. The Functions of Management ■ Planning ■ Organizing ■ Staffing ■ Leading ■ Directing ■ Controlling
  • 12. The Functions of Management Planning Controlling Organizing Directing Environment Phases in theory Phases in practice
  • 13. Function 1: Planning Develop Strategies for Success Set Goals and Objectives Develop Action Plans
  • 14. Function 2: Organizing Employee Activities Facilities and Equipment Decision Making Supervision Resource Distribution
  • 16. Function 4: Controlling Monitoring Progress Resetting the Course Correcting Deviations
  • 17. Functions of Management Versus Leadership 1/2 ■ Management produces Order and Consistency Planning / Budgeting ■ ■ Establish agendas Set time tables Allocate resources ■ ■ ■ Organizing / Staffing ■ Provide structure Make job placements Establish rules and procedures ■ ■ ■ Leadership produces Change and Movement Establishing Direction ■ ■ Create a vision Clarify big picture Set strategies ■ ■ ■ Aligning People ■ Communicate goals Seek commitment Build teams and coalitions ■ ■
  • 18. Functions of Management Versus Leadership 2/2 ■ ■ Management Controlling / Problem Solving ■ ■ ■ Develop incentives Generate creative solutions Take corrective action ■ ■ ■ ■ Leadership Motivating and Inspiring ■ Inspire and energize Empower subordinates Satisfy unmet needs John P. Kotter 1990
  • 19. What Skills Do Managers Need? (Katz 1955) ■ Interpersonal skills ■ Sensitivity ■ Persuasiveness ■ Empathy ■ Conceptual skills ■ Logical reasoning ■ Judgment ■ Analytical abilities Adapted from Exhibit 1.5: Managers’ Skills ■ Technical skills ■ Specialized knowledge ■ (Including when and how to use the skills)
  • 20. Importance Importance of Managerial Skills at Different Organizational Levels High Entry Level Managers Mid-Level Managers Top Level Managers Adapted from Exhibit 1.6: Relative Importance of Managerial Skills at Different Organizational Levels Interpersonal skills Technical skills Conceptual skills Low
  • 21. EXHIBIT 1.5: SKILLS NEEDED AT DIFFERENT MANAGEMENT LEVELS 1-21
  • 22. Who Succeeds? Who Doesn’t Have survived stressful situations Frequently described as moody or volatile. May be able to keep their temper with superiors during crises but are hostile toward peers and subordinates. Those who succeed: Potential managerial leaders share traits early on: Bright, with outstanding track records Those who don’t quite make it: Have been successful, but generally only in one area or type of job. Have diverse track records, demonstrated ability in many different situations, and a breadth of knowledge of the business or industry. Maintain composure in stressful situations, are predictable during crises, are regarded as calm and confident. Adapted from Exhibit 1.7: Who Succeeds? Who Doesn't?
  • 23. Who Succeeds? Who Doesn’t Ambitious and oriented toward problem solving While focusing on problem solutions, keep their minds focused on the next position, help develop competent successors, seek advice from many sources. Those who succeed: Potential managerial leaders share traits early on: Have a few flaws Those who don’t quite make it: Cover up problems while trying to fix them. If the prob- lem can’t be hidden, they tend to go on the defensive and even blame someone else for it. May attempt to micro- manage a position, ignoring future prospects, may staff with the incorrect people or neglect the talents they have, may depend too much on a single mentor, calling their own decision-making ability into question. Adapted from Exhibit 1.7: Who Succeeds? Who Doesn't? Make a few mistakes, but when they do, they admit to them and handle them with poise and grace.