The document is a resume for Robert Mitanis outlining his objective of establishing himself as a driven, hardworking individual to positively contribute to a company. It then details his employment history working in various delivery, sales, and restaurant roles from 2005 to the present, gaining experience in customer service, sales, merchandising, inventory management, and staff supervision. His most recent roles were as a delivery driver for Staples Canada and Gordon Food Services between 2015-2016.

1. Robert Mitanis
640 Hillman Crescent,
Mississauga, Ontario, L4Y 2H9
Tel: (289) 232-6006
Cell: (647) 401-5311
OBJECTIVE:
To establish myself in the workplaceas a driven,hard working, outgoing and dedicated individual and to put forth
my sales and businessexperienceto provide a positiveaddition to a company.
EMPLOYMENT HISTORY:
November 2015 to May 2016
Delivery Driver, Toronto
Staples Canada, Mississauga,Toronto ON
 Deliveringof officesupplies throughout my route in Toronto
 Delivery of up to 60 customers per day, includingpick ups
 Operatingscanner to maintain 100 percent accuracy on all orders
 Dealingwith shortages,customer concerns, customer complaints
 Maintainingstrongcustomer relationships
 Maintainingtruck cleanlinessand appearanceon a daily basis,includingafter shift
 Daily circlecheck of truck for safety
 In charge of all paper work and manifests
 Trained and Certified in Transportation Of Dangerous Goods
August 2015 to October 2015
Delivery Driver, GTA
Gordon Food Services (Fresh X), Milton ON
 Deliveringof food products to various restaurants throughoutthe GTA
 Delivery of up to 20-25 restaurants and food establishments per shift
 Collectingof payments where applicable
 Operatingscanner to maintain 100 percent accuracy on all orders
 Dealingwith credits,complaints,customer concerns
 Delivery of product in a timely manner
 Maintainingstrongcustomer relationships

2. March 2014 to October 2014
Sales Rep Costco/Driver Merchandiser
Pepsico Foods Canada (Div: Frito Lay Canada), Brampton ON
 Servicingand MerchandisingCostco 5 days a week
 MaintainingCostco chip inventory
 HandlingCostco issues such as credits,stales,orders
 Maintainingrelationshipswith Costco Managers,as well as Managers of Gas Stations and
Convenience Stores
 Covering Frito Lay Reps routes when on vacation
 Drivingand Deliveringto customers all around GTA, includingGas Stations and ConvenienceStores
 Merchandisingand orderingfor all Frito Lay customers on various routes
 Takingcare of customer issues,such as stales,credits,complaints
 Followingand maintainingplanagrams
 Up sellinginnovation products,promos,TMD (Temporary MerchandisingDisplay) weekenders
August 2011 to February 2013
Sales/Marketing Associate
Sysco Food Services of Toronto, MississaugaON
 Seeing customers on a regular weekly basis,buildingand maintainingstrong relationships to obtain
growth
 Inputting customer orders on a regular basis
 Cold callingdaily,on potential customers to obtain new business with regular followup
 Maintainingand collectingpayments from customers
 Workingclosely with vendor partners, promoting and up sellingnew products
 Completed weekly detailed reports outliningnew business opportunities
 Followingup and resolvingcustomer issues in a timely manner
 Grew territory between 30-40% within 6 months of being on the road
February 2009 to June 2011
Kitchen Manager
Scores Chicken & Ribs Restaurant, Brampton ON
 In charge of placingweekly orders
 Managed a staff of 20: linecooks,dishwashers,prep cooks
 Ensuringfood was sent out in an efficient and timely manner providingcustomer serviceand food
safety
 Interviewing potential employees
 In charge of inventory and maintainingfood & labour costs

3. Jan 2005- January 2009
Owner
The Shawson Grill, Mississauga ON
 In charge runningall aspects of the establishment
 Cash handlingwith both individual customer orders and balancingthe register atthe end of the
day as well as monitoringdaily and weekly food sales.
 Staff supervision,recruitment, trainingand performancemanagement.
 Orderingsupplies and establishing workingrelationships with varioussuppliers.This includes
researchingvarious suppliersto ensure that both the quality and economic needs of the business
are met.
 This position is customer facingand entails customer service,up-sellingspecialsand addressing
any customer complaints,concerns or suggestions in a timely manner.
 Preparingand servingfood, creating and changingthe menu and ensuringproductquality.
June 2003- January 2005
Sales
LA Foods Ltd,Mississauga ON
 Sellingand placing orders for various food products
 Engaged in cold callingon a daily basis
 Assistingwith promotional work
 Dealingwith customer activities such as preparingfiles,correspondanceand invoices
.
May 2000-August 2003
Retail Account Manager
Grand & Toy, MississaugaON
 In charge of promotion and sales of productfor the company to obtain new accounts
 Addressingquestions and concerns to ensure customer satisfaction and maintain strong
relationshipsof over 150 small officeand home office accounts
 Placing clientorders into the databaseand monitoringdelivery and customer serviceaccuracy
January 1995- January 2000
Line Cook
JJ Muggs, Jack Astor's Bar and Grill, Kelsey's, Montana's, The Naked Sole, Mississauga ON
 Workingin all areas of the kitchen including:Cook,Prep Cook
Education
1991-1996 - Applewood Heights Secondary School
1996-1997 - Sheridan College

4. References upon request