The document discusses how contextual retail engagement and operations can be enabled through MQTT, IBM Bluemix, and IBM MessageSight. It describes how beacons and geofencing can be used to determine customer location inside and outside retail stores to provide personalized omnichannel experiences. It then demonstrates this through examples of a "HelpMeNow" customer application and handling customer pickup notifications using these technologies.
NXP MIFARE Webinar: Complement Use Cases With Mobiles And WearablesNXP MIFARE Team
NXP MIFARE mobile solutions, explaining MIFARE4Mobile and how NXP has integrated mobiles and wearable technology into an ever increasing contactless world.
Invento Labs provides a variety of services involving analysis, design, application development, software maintenance and testing, Internet consulting, Web 2.0 and Mobile 2.0 solutions that deliver superior content, functionality and performance. Our Research and Development team of qualified engineers and mathematicians will help you turn your conceptual ideas into the solutions that work.
NXP MIFARE Webinar: Complement Use Cases With Mobiles And WearablesNXP MIFARE Team
NXP MIFARE mobile solutions, explaining MIFARE4Mobile and how NXP has integrated mobiles and wearable technology into an ever increasing contactless world.
Invento Labs provides a variety of services involving analysis, design, application development, software maintenance and testing, Internet consulting, Web 2.0 and Mobile 2.0 solutions that deliver superior content, functionality and performance. Our Research and Development team of qualified engineers and mathematicians will help you turn your conceptual ideas into the solutions that work.
Near Field Communication (NFC) technology makes life easier and more convenient for consumers around the world by making it simpler to make transactions, exchange digital content, and connect electronic devices with a touch.
The User Experience of Near Field CommunicationMemi Beltrame
The information age took us by storm and the mobile revolution is still in full effect – yet we already stand on the brink of the next paradigm shift: the seamless connection of information and personal devices. Imagine a world where you have the possibility of giving your devices context by simply holding them close to a tiny chip. Things like sharing your WiFi credentials or telling your mobile phone that you are going to bed and it should mute and dim itself and also set the alarm clock to 7am. All with one simple touch — Welcome to the world of Near Field Communication. This talk focuses on the amazing possibilities of NFC in everyday use. A variety of actual and (once) futuristic use cases will illustrate how NFC can enrich our experiences with technology and how this relates to our profession of User Experience Design and our role in shaping the future.
Mobile Money Business Track: understanding the Model and MarketArief Gunawan
Left without intervention, mobile money transfers of various forms will continue to proliferate, and product innovation will continue, albeit at different rates and in different directions around the world. Global interoperability, however, would offer significant value to customers and ensure the mobile ecosystem delivers value and scale into this service.
This course will describe by placing mobile operators at the heart of remittances, Mobile Money Transfer has the potential to catalyze the whole mobile financial services market, incorporating mobile payments, mobile banking and mobile transfers.
Mobile Money Business Track: understanding the Model and Market (1 day)
=================================================
Accessing Pay Buy Mobile Model
- NFC M-Payment services
- Proposition
- Ecosystem and Value chain
- Pay-Buy-Mobile Business Models
- Mobile NFC Technical Guidelines
Accessing Mobile Money Transfer
- Introduction to the Remittance Market
- The Opportunity for Mobile in Money Transfer
- Mobile Money Transfer as a Mobile Financial Services Market Catalyst
- Mobile Banking Vendor Analysis
CIVINTEC Global is the world leading R&D and manufacturer of reader devices, terminals and systems, specialized in NFC technology, 13.56MHz contactless smart card, biometric and embedded OS technologies. CIVINTEC Global is an innovative product supplier of smart card and security solutions for various markets which include physical access control, time attendance, club membership, personal identification, public transportation, e-payment etc.
NFC, RFID, beacons and proximity technology in retailCraig Smith
Craig Smith resented at Evigo's Omnichannel Forum 2015 in Warsaw, Poland on 23rd June 2015 on the subject of retail innovation with proximity technologies.
This is the presentation from that conference.
NFC wallet is 'white label' mobile payment application. It provides contactless payment and is based on Mastercard Digital Enablement Services (MDES) and Visa Token Services (VTS).
Dynamic Apps with WebSockets and MQTT - IBM Impact 2014Bryan Boyd
Learn about how MQTT and WebSockets can drive dynamic, real-time HTML5 applications. The presentation dives into MQTT topic/payload details for 4 demos and gives tips for designing a scalable, location-based topic structure.
Connecting Devices to the IBM IoT via MQTT - Session 1231 @IBMInsight2015Markus Van Kempen
This session explains how to connect any devices to the IBM IoT Cloud. It shows how to collect the device sensor information and visualize the data using IBM Bluemix. It demonstrates the tools in Bluemix via nodes.js to issue commands via the IoT Cloud to the device. For example, you might set the temperature on your Google Nest smart thermostat via IoT or change the color of the screen on your phone. We connect the International Space Station to IOT and display the location via real time insights ....
My slide at the Milan Codemotion 2015, a session called "An Adventure with ESP8266 and IOT" about using the esp8266 with NodeMCU, mosquitto, nodejs and an accelerometer. All the sourcecode will be available at http://pestohacks.blogspot.com soon
Real Time Vehicle Monitoring Using Raspberry Pi Albin George
An advanced vehicle monitoring and tracking system based on Embedded Linux Board and android application is designed and implemented for monitoring the school vehicle from any location A to location B at real time. The proposed system would make good use of new technology that based on Embedded Linux board namely Raspberry Pi and Smartphone android application. The proposed system works on GPS/GPRS/GSM SIM900A Module which includes all the three things namely GPS GPRS GSM. The GPS current location of the vehicle; GPRS sends the tracking information to the server and the GSM is used for sending alert message to vehicle’s owner mobile. The proposed system would place inside the vehicle whose position is to be determined on the web page and monitored at real time. In the proposed system, there is comparison between the current vehicle path and already specified path into the file system of raspberry pi. Here in the proposed system the already specified path inside the raspberry pi’s file system taken from vehicle owner’s android smartphone using android application. Means the selection of path from location A to B takes place from vehicle owner’s android application which gives more safety and secures traveling to the traveler. Hence the driver drives the vehicle only on the vehicle owner’s specified path. If the driver drives the vehicle on the wrong path then the alert message will be sent from the proposed system to the vehicle’s owner mobile and also speakers alert driven using Raspberry pi’s audio jack. If the vehicle’s speed goes beyond the specified value of the speed, then also the warning message will be sent from system to the owner mobile. The proposed system also took care of the traveler’s safety by using LPG Gas leakage sensor MQ6 and temperature sensor DS18B20.
It is designed to measure the distance of any object by using an ultrasonic transducer. Ultrasonic means of distance measurement is a convenient method compared to traditional one using measurement scales.This kind of measurement is particularly applicable to inaccessible areas where traditional means cannot be implemented such as high temperature, pressure zones etc.
Near Field Communication (NFC) technology makes life easier and more convenient for consumers around the world by making it simpler to make transactions, exchange digital content, and connect electronic devices with a touch.
The User Experience of Near Field CommunicationMemi Beltrame
The information age took us by storm and the mobile revolution is still in full effect – yet we already stand on the brink of the next paradigm shift: the seamless connection of information and personal devices. Imagine a world where you have the possibility of giving your devices context by simply holding them close to a tiny chip. Things like sharing your WiFi credentials or telling your mobile phone that you are going to bed and it should mute and dim itself and also set the alarm clock to 7am. All with one simple touch — Welcome to the world of Near Field Communication. This talk focuses on the amazing possibilities of NFC in everyday use. A variety of actual and (once) futuristic use cases will illustrate how NFC can enrich our experiences with technology and how this relates to our profession of User Experience Design and our role in shaping the future.
Mobile Money Business Track: understanding the Model and MarketArief Gunawan
Left without intervention, mobile money transfers of various forms will continue to proliferate, and product innovation will continue, albeit at different rates and in different directions around the world. Global interoperability, however, would offer significant value to customers and ensure the mobile ecosystem delivers value and scale into this service.
This course will describe by placing mobile operators at the heart of remittances, Mobile Money Transfer has the potential to catalyze the whole mobile financial services market, incorporating mobile payments, mobile banking and mobile transfers.
Mobile Money Business Track: understanding the Model and Market (1 day)
=================================================
Accessing Pay Buy Mobile Model
- NFC M-Payment services
- Proposition
- Ecosystem and Value chain
- Pay-Buy-Mobile Business Models
- Mobile NFC Technical Guidelines
Accessing Mobile Money Transfer
- Introduction to the Remittance Market
- The Opportunity for Mobile in Money Transfer
- Mobile Money Transfer as a Mobile Financial Services Market Catalyst
- Mobile Banking Vendor Analysis
CIVINTEC Global is the world leading R&D and manufacturer of reader devices, terminals and systems, specialized in NFC technology, 13.56MHz contactless smart card, biometric and embedded OS technologies. CIVINTEC Global is an innovative product supplier of smart card and security solutions for various markets which include physical access control, time attendance, club membership, personal identification, public transportation, e-payment etc.
NFC, RFID, beacons and proximity technology in retailCraig Smith
Craig Smith resented at Evigo's Omnichannel Forum 2015 in Warsaw, Poland on 23rd June 2015 on the subject of retail innovation with proximity technologies.
This is the presentation from that conference.
NFC wallet is 'white label' mobile payment application. It provides contactless payment and is based on Mastercard Digital Enablement Services (MDES) and Visa Token Services (VTS).
Dynamic Apps with WebSockets and MQTT - IBM Impact 2014Bryan Boyd
Learn about how MQTT and WebSockets can drive dynamic, real-time HTML5 applications. The presentation dives into MQTT topic/payload details for 4 demos and gives tips for designing a scalable, location-based topic structure.
Connecting Devices to the IBM IoT via MQTT - Session 1231 @IBMInsight2015Markus Van Kempen
This session explains how to connect any devices to the IBM IoT Cloud. It shows how to collect the device sensor information and visualize the data using IBM Bluemix. It demonstrates the tools in Bluemix via nodes.js to issue commands via the IoT Cloud to the device. For example, you might set the temperature on your Google Nest smart thermostat via IoT or change the color of the screen on your phone. We connect the International Space Station to IOT and display the location via real time insights ....
My slide at the Milan Codemotion 2015, a session called "An Adventure with ESP8266 and IOT" about using the esp8266 with NodeMCU, mosquitto, nodejs and an accelerometer. All the sourcecode will be available at http://pestohacks.blogspot.com soon
Real Time Vehicle Monitoring Using Raspberry Pi Albin George
An advanced vehicle monitoring and tracking system based on Embedded Linux Board and android application is designed and implemented for monitoring the school vehicle from any location A to location B at real time. The proposed system would make good use of new technology that based on Embedded Linux board namely Raspberry Pi and Smartphone android application. The proposed system works on GPS/GPRS/GSM SIM900A Module which includes all the three things namely GPS GPRS GSM. The GPS current location of the vehicle; GPRS sends the tracking information to the server and the GSM is used for sending alert message to vehicle’s owner mobile. The proposed system would place inside the vehicle whose position is to be determined on the web page and monitored at real time. In the proposed system, there is comparison between the current vehicle path and already specified path into the file system of raspberry pi. Here in the proposed system the already specified path inside the raspberry pi’s file system taken from vehicle owner’s android smartphone using android application. Means the selection of path from location A to B takes place from vehicle owner’s android application which gives more safety and secures traveling to the traveler. Hence the driver drives the vehicle only on the vehicle owner’s specified path. If the driver drives the vehicle on the wrong path then the alert message will be sent from the proposed system to the vehicle’s owner mobile and also speakers alert driven using Raspberry pi’s audio jack. If the vehicle’s speed goes beyond the specified value of the speed, then also the warning message will be sent from system to the owner mobile. The proposed system also took care of the traveler’s safety by using LPG Gas leakage sensor MQ6 and temperature sensor DS18B20.
It is designed to measure the distance of any object by using an ultrasonic transducer. Ultrasonic means of distance measurement is a convenient method compared to traditional one using measurement scales.This kind of measurement is particularly applicable to inaccessible areas where traditional means cannot be implemented such as high temperature, pressure zones etc.
SOC presentation- Building a Security Operations CenterMichael Nickle
Presentation I used to give on the topic of using a SIM/SIEM to unify the information stream flowing into the SOC. This piece of collateral was used to help close the largest SIEM deal (Product and services) that my employer achieved with this product line.
MQTT - MQ Telemetry Transport for Message QueueingPeter R. Egli
Description of message queueing (MQ) protocol for the transport of telemetry data (MQTT - MQ Telemetry Transport).
MQTT is a protocol designed to fit the needs of Internet of Things scenarios. It is lightweight and efficient, but still affords all the features required for reliable messaging between wireless sensor / actor nodes and applications. MQTT decouples producer and consumer of data (sensors, actors and applications) through message brokers with publish / subscribe message queues called topics. MQTT supports different levels of quality of service thus providing the flexibility to adapt to the different needs of applications.
Further features like will and retain messages make MQTT well suited for sensor network scenarios as well as for lightweight enterprise messaging applications.
Open source implementations like Eclipse paho provide ample code for integrating MQTT in your own applications.
Automatic Light Control using LDR and PIR SensorZiauddin Ridoy
The main purpose of designing this project is to prevent loss of current unnecessarily during day time.
During night the bulb will automatically glow .
COMPONENTS REQUIRED :
RELAY
LIGHT EMITTING DIODE (LED)
LIGHT DEPENDENT RESISTOR (LDR)
PASSIVE INFRARED SENSOR (PIR)
RESISTOR (1k ohm)
DIODE
TRANSISTOR (BC547)
BATTERY (POWER SOURCE)
The industrial internet of things (IIoT) sometimes called Industry 4.0 – is radically changing how businesses, especially industrial companies, operate.
Let’s begin with a short IIoT definition:
The Industrial Internet of Things (IIoT) refers to the vast number of machines and devices – or ‘things’ – a business uses that are now connected to the Internet. Protecting this critical operational data, secure IIoT forms a closed, private Internet network where the devices can communicate and share data with other people, systems, and things. This data can be used to improve existing work practices and business processes as well as creating entirely new ways of doing things.
The industrial internet of things (IIoT) sometimes called Industry 4.0 – is radically changing how businesses, especially industrial companies, operate.
Let’s begin with a short IIoT definition:
The Industrial Internet of Things (IIoT) refers to the vast number of machines and devices – or ‘things’ – a business uses that are now connected to the Internet. Protecting this critical operational data, secure IIoT forms a closed, private Internet network where the devices can communicate and share data with other people, systems, and things. This data can be used to improve existing work practices and business processes as well as creating entirely new ways of doing things.
The industrial internet of things (IIoT) sometimes called Industry 4.0 – is radically changing how businesses, especially industrial companies, operate.
Let’s begin with a short IIoT definition:
The Industrial Internet of Things (IIoT) refers to the vast number of machines and devices – or ‘things’ – a business uses that are now connected to the Internet. Protecting this critical operational data, secure IIoT forms a closed, private Internet network where the devices can communicate and share data with other people, systems, and things. This data can be used to improve existing work practices and business processes as well as creating entirely new ways of doing things.
Session 1908 connecting devices to the IBM IoT CloudPeterNiblett
IBM MessageSight and the IBM Internet of Things cloud enable connectivity across a wide variety of devices - from existing devices in silos and systems through the wide range of new devices that are appearing on a daily basis. This session covers patterns of connectivity, how to make it happen, including sending events like measurements and receiving of commands. The session goes into detail on how to use the industry standard MQ Telemetry Transport protocol to achieve this and encompasses best practices for topics and message format.
BGX is the most effective decentralized payment platform
bringing integrative efficiency and unparalleled processing power for the digital goods markets. Currently in Private Sale Round.
Building a reliable and scalable IoT platform with MongoDB and HiveMQDominik Obermaier
Today’s Internet of Things (IoT) is enabling companies to blend together the physical and digital worlds, creating new business models and generating insights that increase productivity at once unimaginable levels. However, managing the ever growing volume of heterogeneous IoT data from disparate devices, systems and applications both on premise and in the cloud can be a challenging endeavour without a scalable and reliable IoT platform.
In this webinar, we will explore why and how companies are leveraging HiveMQ and MongoDB to build exactly that: a scalable and reliable IoT platform. Based upon a sample fleet management scenario, we will explain how telematics data can be routed via MQTT and efficiently stored to provide analytics and insights into the data.
Key Learnings
- Common challenges and pitfalls of IoT projects
- Required components for effectively handling data with an IoT platform
- HiveMQ for MQTT to enable bi-directional device communication over unstable networks
- MongoDB as the flexible and scalable modern data platform combining data from different sources and powering your applications
- Why MongoDB and HiveMQ is such a great combination
This presentation explains what Monico Monitoring does, including their mCoreSDR and MonicoLive solution for remote monitoring of heavy industrial assets. For more information and a consultation on how your business can leverage this technology please contact us.
M2M in Transportation, Mining and AgricultureEurotech
Eurotech's M2M Offering for Transportation and Mobility
Rugged Devices and Solutions for Vehicles
Vertical Market Applications for Transportation, Agriculture and Mining.
Connecting devices to the internet of thingsBernard Kufluk
Connecting devices to IBM's Internet of Things Foundation. The foundation is a PaaS service allowing you to get devices connected quicker than ever before.
Digital Out of Home Multicanal, ¿Futuro… o Presente?crambovisuales
Cómo conseguir la atención y lograr que el cliente se involucre en un mercado tan cambiante como elemento clave. La forma de comunicar sus mensajes a una audiencia en evolución resulta esencial.
Ponente: David Colomo, David Colomo, Iberia DOOH Marketing Development Manager de Intel
World of Watson - Integrating IBM Watson IOT Platform and IBM BlockchainRahul Gupta
In this hands-on lab, you will deploy smart contracts for IoT in IBM Blockchain, and connect MQTT devices to send IoT data to the blockchain using the IBM Watson IoT Platform. In an IoT context, data comes from "things" to private blockchain ledgers for inclusion in shared transactions with tamper-resistant records. Attend this lab and start creating a more efficient business network with the IBM Watson IoT Platform and IBM Blockchain.
3. 2
it means being able to present a single,
consistent experience to the shoppers, regardless
of whether they are interacting in-store, online,
via a call center, or wherever...
4. 3
Do the digital shoppers sense the omnichannel
experience while shopping online or in a brick and
mortar store ?
10. 9
Shoppers want information throughout the shopping
process, and this drives their use of smartphones
and their consumption of online information for
shopping
15. The Physical-Digital Convergence: The Connected
Employee
14
http://insights-on-business.com/retail/the-physical-digital-convergence-the-connected-employee/
22. What is a Beacon
21
Beacon is a tiny computer that broadcasts radio signals which your smartphone
can receive and interpret
Beacons use the Bluetooth Low Energy protocol
Beacon advertise packets of data at regular intervals
Beacon advertises :
Proximity UUID – 128 bit (16 byte string)
Major Value – 16 bit Unsigned Integer
Minor Value – 16 bit Unsigned Integer
23. Beacon data format
22
Company ID
(2 bytes always
0X004C)
Type
(1 byte always
0X02)
Data Length
(1 byte always
0X15)
Proximity UUID
(16 byte string)
Major
(2 bytes, uint 16_t)
Minor
(2 bytes, uint 16_t)
Measured Power
(1 byte, int 8_t)
https://developer.apple.com/ibeacon/Getting-Started-with-iBeacon.pdf
25. Beacons placed inside the Brick and Mortar Store
24
Beacons can help in capturing deep insight into customer in-store
location and behavior
Enables retailers to integrate the physical and digital experience to facilitate
an ongoing dialogue, create loyalty and deliver an exceptional in-store
shopping experience
26. How to use Becaon UUID, Major and Minor data
25
Store Location New York Chicago Austin
Proximity UUID
B9407F30-F5F8-466E-AFF9-25556B57FE6D
Major 51601 51602 51603
Minor Garden 26134 26134 26134
Electronics 21378 21378 21378
Grocery 21444 21444 21444
27. Geofencing
26
Geofence – A virtual geographic
boundary (i.e. polygon) defined by a
series of latitudes and longitude
coordinates.
Geofencing – Triggering an
action based on mobile use’s
location in relation to
Geofence
Events – Events could be
created on the exit or entry of
the geofenced area
Polygon - A geofence can be specified in one of two ways:
A regular polygon with a center point, radius, and number of sides.
A custom polygon, which specifies the set of points that outline it.
Exit Event
Created
28. An Open Approach to Connectivity for Mobile and IoT
27
MQTT is a lightweight publish/subscribe protocol with reliable bi-
directional message delivery
Lossy or
Constrained
Network
Monitoring &
Analytics
Server
Real-World Aware Business Processing
High volumes of data/events
IT Systems
In this arena, open source and standards are essential
1999 Invented by Dr. Andy Stanford-Clark (IBM),
Arlen Nipper (now Cirrus Link Solutions)
2011 - Eclipse PAHO MQTT
open source project
2004 MQTT.org open community
October 2014 – MQTT
3.1.1 released
Cimetrics, Cisco, Eclipse, dc-Square,
Eurotech, IBM, INETCO Landis &
Gyr, LSI, Kaazing, M2Mi, Red Hat,
Solace, Telit Comms, Software AG,
TIBCO, WSO2
Evolution of an open technology
29. MQTT Protocol Deep Dive - Headers
MQTT protocol control packets:
• Fixed header (2 bytes)
• Variable header (optional, length varies)
• Message payload (optional, length encoded, up to 256MB)
Fixed header indicates the packet type, the length of the
payload and Quality of Service
Variable header contents depend on packet type
• Packet ID, Topic name, client identifier and so on.
Fixed Variable Payload
30. MQTT Topics
All subscriptions are to a topic space
All messages are published to an individual
topic
Topic names are hierarchical
• Levels separated by “/”
• Single-level wildcards “+” can appear
anywhere in the topic string
• Multi-level wildcards “#” must appear at the
end of the string
• Wildcards must be next to a separator
• Can't use wildcards when publishing
MQTT topic names are UTF-8 strings and
could be 65535 bytes
helpmenow
login
customer associate
helpmenow/#
helpmenow/login/+
Helpmenow/login/customer
MQTT: A Protocol for the
Internet of Things - 5039A
Wednesday, February 25,
2015
05:30 PM - 06:30 PM
Mandalay Bay, South Pacific
Ballroom H
31. 30
Purpose-built messaging appliance
The gateway to the Internet of Things for the enterprise
Fast, lightweight, secure, reliable messaging for Mobile
IBM MessageSight
Connecting the Enterprise to the Internet of Things and Mobile
32. 31
IBM MessageSight V1.2
Extends IBM Messaging family with secure, easy to
deploy appliance-based messaging gateway
Optimized for massive scale Internet of Things and
Mobile use cases at edge of enterprise
Exploits hardware acceleration for high performance
Can extend existing messaging infrastructure or be
used standalone
Designed
for
Things
• Optimized gateway for
Things and Mobile devices
• Efficient open protocol
• Event-driven awareness
• Open and industry agnostic
• Fine-grained security
policies
Developer
Friendly
• Active dev community
• Free dev virtual appliance
• Simple yet powerful APIs
• Simple messaging
paradigm
• 40+ MQTT client libraries
Easy to
Deploy
• Up and running < 30 minutes
• Task oriented UI guides
administrator through first
steps
• Simple and scalable
management through policies
Easy to
Integrate
• JMS
• WebSockets
• MQ
• Integration Bus
• Worklight
• InfoSphere Streams…
Internet
Scale
• 13M non-persistent msg/sec
• 400K persistent msg/sec
• 1M concurrent connections
• Predictable microsecond
latency under load
• Highly available
34. Demo Actors
33
Actor Name Role
Rahul Gupta
• Customer looking for help inside the store
• Customer arriving to store for order pickup
• Uses the HelpMeNow application
Bryan Boyd
• Store associate expert in electronics and
store pickup
• Uses the Customer Service application
Graig Oteri
• Store associate expert in garden and
grocery section
• Uses the customer service application
35. Demo: HelpMeNow (overview)
34
HelpMeNow
Customer application
Customer Service
Store associate
application
Backend applications
Node.js application hosted
on Bluemix
SQLDB used for database
MQTT
MQTT
MQTT
IBM MessageSight
MQTT communication
between all the
applications
Beacons
Advertising data to help
determine location inside
the store
• Customer Login
• Location Identification
• Customer Help Request
• Associate Login
• Associate expertise subscription
• Customer Help Notification
37. Demo: HelpMeNow
36
HelpMeNow
Customer application
Customer is in
grocery section of
the retail store.
Customers
location is
determined by the
IOS application,
by the data
transmitted by the
nearby beacon
Customer Service
Store associate
application
Store associate
has subscribed to
provide help
based on his area
of expertise
If customer
requests for help,
the store
associate must be
notified
38. Demo: HelpMeNow
37
HelpMeNow
Customer application
Customer Service
Store associate
application
Customer is in
grocery section of
the retail store.
Customers
location is
determined by the
IOS application,
by the data
transmitted by the
nearby beacon
Store associate
has subscribed to
provide help
based on his area
of expertise
If customer
requests for help,
the store
associate would
be notified
39. Demo: Customer Pickup (overview)
38
IBM MessageSight
MQTT communication
between applications
MQTT
MQTT
MQTT
• Subscribes for customer pickup
notification
• Receives notification when a
customer has indicated they
are arriving for pickup and
enters the geofence
• Customer location coordinates
are published on MQTT
payload
• Events generated
once the customer
has entered the
geofence for store
pickup
41. Demo: Customer Pickup (configuration)
40
Store admin defines geofence around store with
management application, submits geofence to
Bluemix Geospatial service
Customer Service
Store associate application
Subscribed in the area of
expertise
42. Demo: Customer Pickup (action)
41
Customer opts in to sharing GPS data during trip to
the store, and enters the geofence surrounding the
store
Store associate is notified the customer is nearby
Customer Service
Store associate application
Store associate notified on
customer arrival
45. Notices and Disclaimers (con’t)
Information concerning non-IBM products was obtained from the suppliers of those products, their published
announcements or other publicly available sources. IBM has not tested those products in connection with this
publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM
products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.
IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to
interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
The provision of the information contained herein is not intended to, and does not, grant any right or license under any
IBM patents, copyrights, trademarks or other intellectual property right.
• IBM, the IBM logo, ibm.com, Bluemix, Blueworks Live, CICS, Clearcase, DOORS®, Enterprise Document
Management System™, Global Business Services ®, Global Technology Services ®, Information on Demand,
ILOG, Maximo®, MQIntegrator®, MQSeries®, Netcool®, OMEGAMON, OpenPower, PureAnalytics™,
PureApplication®, pureCluster™, PureCoverage®, PureData®, PureExperience®, PureFlex®, pureQuery®,
pureScale®, PureSystems®, QRadar®, Rational®, Rhapsody®, SoDA, SPSS, StoredIQ, Tivoli®, Trusteer®,
urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and System z® Z/OS, are trademarks of
International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and
service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on
the Web at "Copyright and trademark information" at: www.ibm.com/legal/copytrade.shtml.
46. Thank You
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