This document discusses the future of education and how emerging technologies may impact it. It presents 3 items that could provide insights: public accountability, student service interoperability, and competency-based achievements. It then examines topics like consumerism in education, the role of cloud computing and data, the need to balance efficiency and customer service, and how gaming concepts could influence personalization and competency profiling. Finally, it argues the future may see education shift to a more consumer-focused, student-centered model where technology helps drive differentiation, innovation, and student success.

1. Rob Curtin
Chief Applications Officer
US Education
March 31, 2011
Sailing on the Winds of Change
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4. The Future of Education:
What can these 3 Items Tell us?
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5. The Future of Education:
What can these 3 Items Tell us?
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6. The Future of Education?
Public Accountability Student Service Interoperability Competencies
Educator W-L Record Seamless Transfer Learner Achievements
QUALITY SERVICE SUCCESS
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7. The Future of Education:
What can these 3 Items Tell us?
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9. Consumerism
You are Digital
or you’re Amish!
2006 USC Student Computing Forum

10. AT HOME AT WORK

11. AT HOME AT WORK
@
LEARNING

12. Cloud

13. Hey You!
Get onto our cloud

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15. Through 2015, 50% of higher
education CIOs will lose their jobs
for failing to balance customer
efficiency with organizational
efficiency. ..

19. Will This Morph into a Consumer Protection Issue

20. WARNING
Department of Education Warning:
Enrollment Facts Enrollment in this program is likely to
Yearly Starting Enrollment: 23,000
Yearly Graduates: 2,300 (10%) burden you with debt that a career in
Average Per Student this field can not support.
Cost to $68,000 Years to 6
Graduate Degree
Average of all Enrolling
Graduation within 5 years 23%
Work in Field of Study 15%
4-year Student Debt $45,345
Income after graduation Average
First Year $23,456
Third Year $29,345
Fifth Year $45,786

21. ACE Letter to US DOE Sept.9, 2010
As required by the HEA, the proposed gainful
employment regulations do not apply to
degree-granting programs at nonprofit or
public institutions. We strongly support this
distinction.
60000
13,000
40000
20000 40,000
0
Programs Subject to GE
Public / NFP For-Profit

22. It is not clear institutions will be able to locate
data going back to 2007, and it is not fair to
make them responsible for a rule that did not
exist and cannot be modeled.
The department should exempt… institutions
where only a small percentage of the total
credentials are awarded in gainful
employment programs

25. 21st Century Killer Apps
Connect Students and Schools with Services
that unite Consumer, Campus and Cloud Assets
GOVERNMENT COMMUNITY
Public
Cloud
Private
Cloud
Services
Student Success
EDUCATORS Portable Learning Achievements STUDENTS
Workforce Development
Career Competency Maps
Commerce Enabling
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Content Playlists & Frictionless Transfer

26. A Student Information System (SIS)
Pivots on which Entity?
 A. Student
 B. Term
 C. Course
 D. Program
 E. Bill

27. Exemplars: 21st Century Education
vs.
Provides Individualized Instruction
Aligns Students with Core Strengths
Uses Data for Insight on Student Improvement
Has Performance Based Outcomes
Subject to Public Accountability

28. Student Success Management
Dynamic Slate-based UI
• Outcome focused
vs. transactional
• Student based
vs. forms-based
• Observe Behaviors
vs. report activities
Integrated Analytics
xRM Engine
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30. Gaming Influence on Learning
Personalization

31. Gaming Influence on Learning
Achievement Engine
Competency Profile

32. Gaming Influence on Learning
Bio-Metric Authentication: Shape, Voice

34. The Future of Education?
Consumer Protection Student Service Differentiation Innovation
Success Disclosures Technology as an Advantage Don’t Record the Concert
QUALITY SERVICE SUCCESS
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