RG Mobility Rollout
•Download as PPT, PDF•
0 likes•292 views
The document discusses a two-phase rollout approach for migrating mobile phone services from the current provider to Optus. Phase one will involve piloting the transition with a small group of users and centrally-managed accounts. Phase two will transition the remaining faculties and professional departments on a rolling basis. The rollout will utilize information sessions, newsletters, and deployment staff to communicate the changes and transition users to the new Optus services in a coordinated manner while refining processes based on feedback.
Report
Share
Report
Share
![[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Recommended
Communication plan
The document outlines a communication plan for Georgia Tech to implement an online Master's degree program in Computing. The plan involves four phases: preapproval, developing need for change, midstream change and confirmation of change. It recommends influencing key stakeholders, providing rationale for changes, addressing employee concerns through training, obtaining feedback, celebrating successes and identifying areas for improvement. Metrics like student outcomes, surveys and reviews will evaluate the program's effectiveness. The goal is to provide more opportunities for students while maintaining engagement and reducing costs.
Sap Upgrade Project Brief
This document provides a project brief for an upcoming SAP upgrade at a company. It outlines the goals of the project including avoiding end of support and enabling new functionality. It provides details on the type of upgrade, go-live date, scope, leadership team, stakeholders, timeline, costs, risks, assumptions, and next steps. Resources for the upgrade are also listed, including books, websites, and an offer for a free upgrade simulation from Panaya.
Cutover plan template Tool
This document outlines plans for cutting over from an old system to a new system called Venus, including a cutover plan, escalation procedures, backup and restoration plans, post-implementation support, on-site resources, a war room configuration, risk assessment, and contingency planning. It identifies key tasks, owners, timelines, and contact information to guide the project team through the cutover process.
Principles of Documentation
The document outlines principles for proper documentation, including:
1) Documentation must be consistent, complete, accurate, concise, factual, organized and timely.
2) Entries should include date, time, legible writing, correct spelling, permanent ink, accepted terminology, factual and objective information, accuracy, and completeness.
3) Documentation should be in sequence, appropriate, current, concise, organized, signed, and keep all information confidential.
Good documentation practice
In Pharma and Biotech, Weightage of the Documentation is around 70 % because as per FDA "If you do not have Document, You dint have do it."
So Good Documentation Practice is of tremendous importance for the Industry to comply any regulation like FDA, GMP or ISO.
Cutover Plan V2
This paper describes how to manage a go live situation, a cutover plan and some strategies to manage the same.
Data center outage project update
- A data center outage is scheduled for the weekend of June 4th to perform maintenance on end of life equipment.
- Progress updates were provided on action items from the last meeting, including scheduling executive check-ins, identifying impacted stakeholders, and communication plans for the outage.
- Next steps include determining the scope of impacted applications, reviewing effects on campus services, and finalizing plans for application migration and the day-of maintenance activities.
Help desk assessment report.x10
The document provides an overview of phase 1 of a project to re-engineer the break-fix process for IT support at a large healthcare organization. It summarizes the current operations, objectives to improve response times, and the approach taken in phase 1 which included documenting the current process and identifying areas for improvement. Next steps outlined developing new processes, piloting changes, and implementing recommendations to achieve service level agreements.
Recommended
Communication plan
The document outlines a communication plan for Georgia Tech to implement an online Master's degree program in Computing. The plan involves four phases: preapproval, developing need for change, midstream change and confirmation of change. It recommends influencing key stakeholders, providing rationale for changes, addressing employee concerns through training, obtaining feedback, celebrating successes and identifying areas for improvement. Metrics like student outcomes, surveys and reviews will evaluate the program's effectiveness. The goal is to provide more opportunities for students while maintaining engagement and reducing costs.
Sap Upgrade Project Brief
This document provides a project brief for an upcoming SAP upgrade at a company. It outlines the goals of the project including avoiding end of support and enabling new functionality. It provides details on the type of upgrade, go-live date, scope, leadership team, stakeholders, timeline, costs, risks, assumptions, and next steps. Resources for the upgrade are also listed, including books, websites, and an offer for a free upgrade simulation from Panaya.
Cutover plan template Tool
This document outlines plans for cutting over from an old system to a new system called Venus, including a cutover plan, escalation procedures, backup and restoration plans, post-implementation support, on-site resources, a war room configuration, risk assessment, and contingency planning. It identifies key tasks, owners, timelines, and contact information to guide the project team through the cutover process.
Principles of Documentation
The document outlines principles for proper documentation, including:
1) Documentation must be consistent, complete, accurate, concise, factual, organized and timely.
2) Entries should include date, time, legible writing, correct spelling, permanent ink, accepted terminology, factual and objective information, accuracy, and completeness.
3) Documentation should be in sequence, appropriate, current, concise, organized, signed, and keep all information confidential.
Good documentation practice
In Pharma and Biotech, Weightage of the Documentation is around 70 % because as per FDA "If you do not have Document, You dint have do it."
So Good Documentation Practice is of tremendous importance for the Industry to comply any regulation like FDA, GMP or ISO.
Cutover Plan V2
This paper describes how to manage a go live situation, a cutover plan and some strategies to manage the same.
Data center outage project update
- A data center outage is scheduled for the weekend of June 4th to perform maintenance on end of life equipment.
- Progress updates were provided on action items from the last meeting, including scheduling executive check-ins, identifying impacted stakeholders, and communication plans for the outage.
- Next steps include determining the scope of impacted applications, reviewing effects on campus services, and finalizing plans for application migration and the day-of maintenance activities.
Help desk assessment report.x10
The document provides an overview of phase 1 of a project to re-engineer the break-fix process for IT support at a large healthcare organization. It summarizes the current operations, objectives to improve response times, and the approach taken in phase 1 which included documenting the current process and identifying areas for improvement. Next steps outlined developing new processes, piloting changes, and implementing recommendations to achieve service level agreements.
Partner engagement program connect dots jan 2014-final
The document summarizes feedback from Phase 1 of HUIT's Customer Engagement Program. Key themes in the feedback included a desire for more technical advising, leadership, and help using technology from HUIT. Participants valued HUIT as a partner and appreciated the engagement process. Challenges with storage capacity were also mentioned. Next steps discussed further reviewing areas of major feedback and developing the agenda for future engagement meetings.
Infinite Campus Implementation
The document summarizes an implementation planning meeting for transitioning a school district's student information system to Infinite Campus. Key discussion points included forming a core project team, developing a vision statement, establishing project milestones and go-live dates, planning for data conversion and staff training, reviewing policies and procedures, and developing communication and support plans. Next steps were to finalize the project charter and key deliverables and continue preparations for the rollout.
Change Management Guide
The document provides guidance on change management and communications for projects. It outlines identifying stakeholders impacted by or influencing changes, developing targeted messages to communicate changes, and creating a communications plan to deliver messages through appropriate channels. The plan considers audience needs, timing, media, and obtaining stakeholder commitment. Identifying changes, stakeholders, crafting messages in a communications kit, and summarizing activities in a communications plan helps projects successfully implement changes.
293504541-ict-its4-03-0811-assist-with-policy-development-for-client-support-...
This document provides guidance on conducting an equality impact assessment when reviewing proposed changes to an organization's pay policies and terms. It outlines a 6-step process for reviewing the changes:
1. Deciding the scope of assessment and collecting relevant data
2. Identifying groups advantaged/disadvantaged by each proposed change
3. Determining if proportions impacted differ significantly by gender/other attributes
4. Justifying any disparate impacts with objective reasons unrelated to protected attributes
5. Implementing the changes and conducting a post-implementation equal pay audit
6. Reporting results of the assessment and ensuring proposed changes comply with equal pay legislation
The goal is to evaluate how proposed changes may differently and disproportionately impact
USHILPA_I_Resume (1) (1)
Shilpa VJ has over 10 years of experience in project management, change management, and incident management. She has worked for companies such as Mindtree, IBM, HP, and Infosys handling projects for clients including Deutsche Bank, KPN, and Cisco. Currently she is an Associate Manager at Mindtree working on projects for Deutsche Bank and managing a team of 25 members. She is ITIL, Prince2, and Project Management certified.
USHILPA_I_Resume (1) (1)
Shilpa VJ has over 10 years of experience in project management, change management, and incident management. She has worked for companies such as Mindtree, IBM, HP, and Infosys handling projects for clients including Deutsche Bank, KPN, and Cisco. Currently she is an Associate Manager at Mindtree working on projects for Deutsche Bank and managing a team of 25 members. She is ITIL, Prince2, and Project Management certified and aims to be an active member of a team where she can utilize her skills and abilities for mutual growth.
WEB 2.0 FOR FORESIGHT: EXPERIENCES ON AN INNOVATION PLATFORM IN EUROPEAN AGEN...
The document summarizes a web 2.0 foresight exercise conducted by the European Commission to gather ideas for future Knowledge and Innovation Communities. It describes the 6 steps taken: 1) defining objectives, 2) analysing conditions, 3) scoping the exercise, 4) choosing methods/tools, 5) running the platform, and 6) following up. The exercise involved an online platform where over 100 ideas were posted and commented on over 7 weeks to inform the European Institute of Innovation and Technology's strategic priorities. Key lessons included the need for clear objectives, piloting tools, and planning for data analysis and platform follow-up.
dss
The document discusses decision support systems (DSS). It provides an introduction to DSS, defining them as interactive computer-based systems that help decision-makers use data, documents, knowledge and models to identify and solve problems. It then outlines the goals and requirements of a course on DSS, including familiarizing students with different DSS forms and the practical issues of implementing them. The document concludes by discussing the multidisciplinary foundations of DSS research.
Management project
discuss about making a project
http://sif.uin-suska.ac.id/
http://fst.uin-suska.ac.id/
http://www.uin-suska.ac.id/
MyResume
Venkateswaran Radhakrishnan has over 4.5 years of experience working with mainframe technologies such as COBOL, JCL, DB2, and CICS. He has a B.Tech in Information Technology and is currently a Senior Application Developer at iNautix Technologies India Private Ltd, where he works on projects such as automating SWIFT messaging and masking production data for testing. Some of his responsibilities include analyzing requirements, designing and implementing solutions, performing testing, and managing releases.
Millennium upgrade user kickoff presentation
The document summarizes a software upgrade project from the current version 7.7 to version 7.9 Service Pack 2 of the Millennium software. It outlines the 7 phases of the project plan including planning, analysis of the current system, testing the new system, reviewing new functionality, training users, going live on the new system, and post go-live optimization. It also discusses how the upgrade may affect users through required training and the need for subject matter experts from each department. A communication plan is presented for keeping stakeholders and users updated on the project's progress.
Ryan van Niekerk - CV
The document provides a summary of an individual's work experience and qualifications. It details the applicant's roles and responsibilities in several IT project management and systems administration positions over the past decade. The applicant's experience includes managing IT projects, administering ServiceNow and SharePoint systems, and providing various levels of technical support. The summary highlights the applicant's relevant skills, education, and professional references.
OIT Staff Meeting
The document summarizes the agenda and discussions from an OIT staff meeting on November 17, 2006. It includes updates from various OIT departments on accomplishments, current projects, challenges and goals. Departments provided information on tasks completed since the merger, ongoing projects, and plans for the future. The meeting also discussed the OIT logo, clothing, updates from the CITO on the budget, and opened the floor for any questions.
Bineet Kumar U
Bineet Kumar provides his contact information and objective of maximizing his team leading experience. He has over 7 years of experience in roles such as team management, service operations, people management, and project management. He is certified in ITIL, PRINCE2, and RHCE and has experience leading Linux support teams. He has worked as a project lead for Morgan Stanley and as a senior software engineer for British Telecom, where he was responsible for incident management, service requests, and ensuring SLAs were met.
Kismetian.SRA.Poster Presentation.2
The document summarizes the process undertaken by California State University, Fresno to transition their grant proposal approval process from a paper-based system to an electronic automated workflow system. It describes the phases of designing and developing the new system, testing it, taking it live in March 2013, and providing ongoing support. It details the documents created and staff hours spent on tasks such as requirements definition, testing plans, training materials and manuals, and technical support. The new system streamlined the process, reducing average approval time from over 25 days to under 14 days.
Smart Sessional with QR Attendance
The document outlines requirements for a smart sessional and attendance system using QR codes for a university. It proposes a mobile app and web application to allow instructors to take attendance, assign quizzes and assignments, and update student marks using QR codes scanned by students on their phones. The system aims to automate paper-based processes and save time compared to manual attendance tracking. It describes the roles of administrators, instructors, and students and the key features they need.
Open office implementation
1) Galway City Council implemented Open Office as an alternative to Microsoft Office to realize significant cost savings while maintaining a reliable and user-friendly office suite.
2) They conducted a 5-stage testing process with various departments and systems to evaluate Open Office's performance and compatibility.
3) While some issues with macros and find/replace functions were identified, overall the transition was successful and provided a stable, standardized office environment at a lower cost than remaining with Microsoft.
Timeline For Qwk2lrn
The document summarizes the technology accomplishments and initiatives of the Jennings School District from 2007-2009. It outlines the district's strategy to become a pioneer in classroom technology integration through projects like the handheld initiative and fiber optic network upgrade. It also describes opportunities to improve technology management through developing policies, evaluating support staff, and providing professional development opportunities.
End User ServicesV1.0 training.ppt
The document provides an agenda and overview for an End User Services training on new processes and tools being implemented. It includes sections on why changes are being made, an overview of new ITIL processes like incident and change management, new terminology, and tools like Clarify and Robohelp that are being introduced. The training aims to familiarize participants with the new ways of working and help with the transition to the new processes and systems.
XeroxFaxtonStLukes_A Partnership in Clinical Documentation FINAL
The document describes Xerox's partnership with Faxton St. Luke's Healthcare System to implement clinical documentation solutions in their electronic health record system over several phases from 2012-2014. The initial phase focused on implementing a patient education log to centralize patient education records. Later phases included implementing knowledge-based charting to standardize documentation and establishing formal change control processes. The final phase aimed to transfer knowledge to Faxton staff to independently support the system after the partnership ended.
Exchange 2010 August Update
Project 2117 details the email exchange 2010 upgrade and disaster recovery exchange 2010 project for August. The soft launch is not ready for end users yet and feedback is requested. The hard launch for end users is scheduled for September. The project will require upgrading to exchange version 9 in the fourth quarter of 2010 which means an exchange client update for windows workstations. The document also provides an update on supporting macintosh users, noting around 1500-2000 staff exchange mac users that will need to be supported.
Welcome to Participants
The document provides information about a proof of concept trial for the desktop video conferencing tool EVO. It outlines the objectives of determining requirements, market size, and suitability of EVO. It describes the 5 week trial format, participant responsibilities, and support available. Surveys will capture feedback on usability and functionality of EVO versions 1.5 and 2 (beta).
More Related Content
Similar to RG Mobility Rollout
Partner engagement program connect dots jan 2014-final
The document summarizes feedback from Phase 1 of HUIT's Customer Engagement Program. Key themes in the feedback included a desire for more technical advising, leadership, and help using technology from HUIT. Participants valued HUIT as a partner and appreciated the engagement process. Challenges with storage capacity were also mentioned. Next steps discussed further reviewing areas of major feedback and developing the agenda for future engagement meetings.
Infinite Campus Implementation
The document summarizes an implementation planning meeting for transitioning a school district's student information system to Infinite Campus. Key discussion points included forming a core project team, developing a vision statement, establishing project milestones and go-live dates, planning for data conversion and staff training, reviewing policies and procedures, and developing communication and support plans. Next steps were to finalize the project charter and key deliverables and continue preparations for the rollout.
Change Management Guide
The document provides guidance on change management and communications for projects. It outlines identifying stakeholders impacted by or influencing changes, developing targeted messages to communicate changes, and creating a communications plan to deliver messages through appropriate channels. The plan considers audience needs, timing, media, and obtaining stakeholder commitment. Identifying changes, stakeholders, crafting messages in a communications kit, and summarizing activities in a communications plan helps projects successfully implement changes.
293504541-ict-its4-03-0811-assist-with-policy-development-for-client-support-...
This document provides guidance on conducting an equality impact assessment when reviewing proposed changes to an organization's pay policies and terms. It outlines a 6-step process for reviewing the changes:
1. Deciding the scope of assessment and collecting relevant data
2. Identifying groups advantaged/disadvantaged by each proposed change
3. Determining if proportions impacted differ significantly by gender/other attributes
4. Justifying any disparate impacts with objective reasons unrelated to protected attributes
5. Implementing the changes and conducting a post-implementation equal pay audit
6. Reporting results of the assessment and ensuring proposed changes comply with equal pay legislation
The goal is to evaluate how proposed changes may differently and disproportionately impact
USHILPA_I_Resume (1) (1)
Shilpa VJ has over 10 years of experience in project management, change management, and incident management. She has worked for companies such as Mindtree, IBM, HP, and Infosys handling projects for clients including Deutsche Bank, KPN, and Cisco. Currently she is an Associate Manager at Mindtree working on projects for Deutsche Bank and managing a team of 25 members. She is ITIL, Prince2, and Project Management certified.
USHILPA_I_Resume (1) (1)
Shilpa VJ has over 10 years of experience in project management, change management, and incident management. She has worked for companies such as Mindtree, IBM, HP, and Infosys handling projects for clients including Deutsche Bank, KPN, and Cisco. Currently she is an Associate Manager at Mindtree working on projects for Deutsche Bank and managing a team of 25 members. She is ITIL, Prince2, and Project Management certified and aims to be an active member of a team where she can utilize her skills and abilities for mutual growth.
WEB 2.0 FOR FORESIGHT: EXPERIENCES ON AN INNOVATION PLATFORM IN EUROPEAN AGEN...
The document summarizes a web 2.0 foresight exercise conducted by the European Commission to gather ideas for future Knowledge and Innovation Communities. It describes the 6 steps taken: 1) defining objectives, 2) analysing conditions, 3) scoping the exercise, 4) choosing methods/tools, 5) running the platform, and 6) following up. The exercise involved an online platform where over 100 ideas were posted and commented on over 7 weeks to inform the European Institute of Innovation and Technology's strategic priorities. Key lessons included the need for clear objectives, piloting tools, and planning for data analysis and platform follow-up.
dss
The document discusses decision support systems (DSS). It provides an introduction to DSS, defining them as interactive computer-based systems that help decision-makers use data, documents, knowledge and models to identify and solve problems. It then outlines the goals and requirements of a course on DSS, including familiarizing students with different DSS forms and the practical issues of implementing them. The document concludes by discussing the multidisciplinary foundations of DSS research.
Management project
discuss about making a project
http://sif.uin-suska.ac.id/
http://fst.uin-suska.ac.id/
http://www.uin-suska.ac.id/
MyResume
Venkateswaran Radhakrishnan has over 4.5 years of experience working with mainframe technologies such as COBOL, JCL, DB2, and CICS. He has a B.Tech in Information Technology and is currently a Senior Application Developer at iNautix Technologies India Private Ltd, where he works on projects such as automating SWIFT messaging and masking production data for testing. Some of his responsibilities include analyzing requirements, designing and implementing solutions, performing testing, and managing releases.
Millennium upgrade user kickoff presentation
The document summarizes a software upgrade project from the current version 7.7 to version 7.9 Service Pack 2 of the Millennium software. It outlines the 7 phases of the project plan including planning, analysis of the current system, testing the new system, reviewing new functionality, training users, going live on the new system, and post go-live optimization. It also discusses how the upgrade may affect users through required training and the need for subject matter experts from each department. A communication plan is presented for keeping stakeholders and users updated on the project's progress.
Ryan van Niekerk - CV
The document provides a summary of an individual's work experience and qualifications. It details the applicant's roles and responsibilities in several IT project management and systems administration positions over the past decade. The applicant's experience includes managing IT projects, administering ServiceNow and SharePoint systems, and providing various levels of technical support. The summary highlights the applicant's relevant skills, education, and professional references.
OIT Staff Meeting
The document summarizes the agenda and discussions from an OIT staff meeting on November 17, 2006. It includes updates from various OIT departments on accomplishments, current projects, challenges and goals. Departments provided information on tasks completed since the merger, ongoing projects, and plans for the future. The meeting also discussed the OIT logo, clothing, updates from the CITO on the budget, and opened the floor for any questions.
Bineet Kumar U
Bineet Kumar provides his contact information and objective of maximizing his team leading experience. He has over 7 years of experience in roles such as team management, service operations, people management, and project management. He is certified in ITIL, PRINCE2, and RHCE and has experience leading Linux support teams. He has worked as a project lead for Morgan Stanley and as a senior software engineer for British Telecom, where he was responsible for incident management, service requests, and ensuring SLAs were met.
Kismetian.SRA.Poster Presentation.2
The document summarizes the process undertaken by California State University, Fresno to transition their grant proposal approval process from a paper-based system to an electronic automated workflow system. It describes the phases of designing and developing the new system, testing it, taking it live in March 2013, and providing ongoing support. It details the documents created and staff hours spent on tasks such as requirements definition, testing plans, training materials and manuals, and technical support. The new system streamlined the process, reducing average approval time from over 25 days to under 14 days.
Smart Sessional with QR Attendance
The document outlines requirements for a smart sessional and attendance system using QR codes for a university. It proposes a mobile app and web application to allow instructors to take attendance, assign quizzes and assignments, and update student marks using QR codes scanned by students on their phones. The system aims to automate paper-based processes and save time compared to manual attendance tracking. It describes the roles of administrators, instructors, and students and the key features they need.
Open office implementation
1) Galway City Council implemented Open Office as an alternative to Microsoft Office to realize significant cost savings while maintaining a reliable and user-friendly office suite.
2) They conducted a 5-stage testing process with various departments and systems to evaluate Open Office's performance and compatibility.
3) While some issues with macros and find/replace functions were identified, overall the transition was successful and provided a stable, standardized office environment at a lower cost than remaining with Microsoft.
Timeline For Qwk2lrn
The document summarizes the technology accomplishments and initiatives of the Jennings School District from 2007-2009. It outlines the district's strategy to become a pioneer in classroom technology integration through projects like the handheld initiative and fiber optic network upgrade. It also describes opportunities to improve technology management through developing policies, evaluating support staff, and providing professional development opportunities.
End User ServicesV1.0 training.ppt
The document provides an agenda and overview for an End User Services training on new processes and tools being implemented. It includes sections on why changes are being made, an overview of new ITIL processes like incident and change management, new terminology, and tools like Clarify and Robohelp that are being introduced. The training aims to familiarize participants with the new ways of working and help with the transition to the new processes and systems.
XeroxFaxtonStLukes_A Partnership in Clinical Documentation FINAL
The document describes Xerox's partnership with Faxton St. Luke's Healthcare System to implement clinical documentation solutions in their electronic health record system over several phases from 2012-2014. The initial phase focused on implementing a patient education log to centralize patient education records. Later phases included implementing knowledge-based charting to standardize documentation and establishing formal change control processes. The final phase aimed to transfer knowledge to Faxton staff to independently support the system after the partnership ended.
Similar to RG Mobility Rollout (20)
Partner engagement program connect dots jan 2014-final
Partner engagement program connect dots jan 2014-final
293504541-ict-its4-03-0811-assist-with-policy-development-for-client-support-...
293504541-ict-its4-03-0811-assist-with-policy-development-for-client-support-...
WEB 2.0 FOR FORESIGHT: EXPERIENCES ON AN INNOVATION PLATFORM IN EUROPEAN AGEN...
WEB 2.0 FOR FORESIGHT: EXPERIENCES ON AN INNOVATION PLATFORM IN EUROPEAN AGEN...
XeroxFaxtonStLukes_A Partnership in Clinical Documentation FINAL
XeroxFaxtonStLukes_A Partnership in Clinical Documentation FINAL
More from UCUOM
Exchange 2010 August Update
Project 2117 details the email exchange 2010 upgrade and disaster recovery exchange 2010 project for August. The soft launch is not ready for end users yet and feedback is requested. The hard launch for end users is scheduled for September. The project will require upgrading to exchange version 9 in the fourth quarter of 2010 which means an exchange client update for windows workstations. The document also provides an update on supporting macintosh users, noting around 1500-2000 staff exchange mac users that will need to be supported.
Welcome to Participants
The document provides information about a proof of concept trial for the desktop video conferencing tool EVO. It outlines the objectives of determining requirements, market size, and suitability of EVO. It describes the 5 week trial format, participant responsibilities, and support available. Surveys will capture feedback on usability and functionality of EVO versions 1.5 and 2 (beta).
Site Partner Training
This is a presentation designed for IP Telephony Site Partners and key Super Users. It identifies some of the key technologies and telephony chocies that need to be made in moving a University of Mlbourne staff member to the new IP Telephony system.
UC Ref Group Mar09
The document summarizes updates from an extended reference group meeting, including the following projects:
1. IPTel project update, carrier and billing updates including transitioning phone lines and implementing a new billing system.
2. Desktop lifecycle services project to standardize hardware and software across the university.
3. Identity and access management project to upgrade aging authentication systems for improved security, compliance and user experience.
UC Ref Group Nov08 Part 1
This document outlines a generic change management and engagement process for an IPTel business change project. It discusses facilitating user uptake to achieve benefits, keeping stakeholders informed and building positive expectations. The starting point is defining what will change with the new IP and data phone system compared to the old copper/PABX system. It identifies key stakeholder groups and their needs. Considerations for the change process include testing the approach during a pilot phase and gaining commitment from local management and partners. Potential risks are noted if not enough flexibility, support or accountability exists. Sites are asked to appoint partners, communicate about the project, and support the rollout process.
UC Ref Group Nov08 Part 2
Optus commissioned testing of network coverage at the university and major hospitals. Several areas with poor coverage were identified, including the Parkville and VCA campuses. Optus conducted site visits and committed $3 million to acquire and construct new mobile base stations to resolve all coverage issues as quickly as possible. The initial assessment identified locations for new sites, including the northeast and southeast of Parkville campus, northwest of Parkville campus, middle of VCA campus, and St. Vincent's Hospital. Optus seeks authorization to move forward with their project plan to deploy the new sites faster than their initial timeline.
Standard User Demo
This is the Standard User Demonstration of Melbourne University's IP Telephony Service. We recommend all staff moving to the University's IP Telephony system review this presentation
Uc Ref Group Oct08
The document provides an update on UC's IPTel deployment project including:
1) A pilot site deployment schedule for rolling out IP phones to various buildings over several dates in December 2008 through February 2009.
2) An update on carrier, mobility, and billing projects including transitioning phone and data services, procuring new mobile devices, and consolidating monthly bills.
3) Details from an IPTel working group on default phone settings, profiles, directories, caller ID, voicemail policies, and user acceptance testing plans.
July Mobility Ffield
The document outlines a communications plan for a company transitioning its mobile services from one carrier to another. It identifies key stakeholders and their potential concerns about the project. It then details a schedule of communications tasks leading up to and after the transition, including sending emails, brochures and conducting phone calls to provide information about what will happen, why it is happening, and how the transition process will work. The message content covers an overview of the project, benefits of the new carrier like cost reductions and a new phone range, and instructions for what users need to do like swapping their SIM card.
Rg Roles Responsibilties
The document outlines the roles and responsibilities of a Reference Group (RG) that provides guidance to a Program. The RG aims to provide a high-level and "whole of University" perspective. Main responsibilities include:
1) Attending RG meetings to review, validate, and provide feedback on business requirements and service models.
2) Monitoring risks and issues.
3) Providing advice on engagement, deployment, communication needs within their area.
4) Conveying program information back to their workplace and providing leadership and support for the program.
5) Committing 1-3 hours per week depending on the project phase.
Iptel Network Dependencies
The document discusses the University of Melbourne's network renewal project which involves upgrading their IP telephony system. The current system uses a cluttered infrastructure spread across multiple buildings. The network renewal project aims to modernize the telephony system by consolidating it into data centers and implementing a more efficient IP telephony system connected over a centralized WAN and LAN. This will replace the outdated infrastructure and enable improved connectivity, access to information and communication services for staff and students.
RG IPTel Update
The document discusses plans for an IPTel project at the University of Melbourne. It includes:
1) Acquiring a new 10,000 direct in-dial phone number range to replace existing numbers and accommodate expansion at remote campuses and Parkville.
2) New IPTel features like Extension Mobility, which allows users to login to any phone and access their profile, and a Phone User Web Page to manage settings remotely.
3) Unified Messaging which integrates voicemail into email for those with Outlook/Entourage, and voicemail access via phone for others.
DC Working Group meeting 2
The document outlines the agenda and topics to be discussed at a meeting of the Desktop Communicator Working Group. Key topics included strategy updates from Microsoft and Cisco, current and future communication scenarios, an overview of solutions like Cisco Unified Personal Communicator and Microsoft Office Communicator, and hosted conferencing options. Next steps discussed hosting product demonstrations of the solutions and determining business requirements and evaluation criteria.
UC Reference Group
The document summarizes several projects under a Unified Communications Program including:
1) An IPTel project to replace phone handsets, voicemail, and PBX equipment while upgrading call center functionality.
2) A Desktop Communicator to provide enhanced collaboration tools like video conferencing and application sharing.
3) A Carrier project to select a single provider for fixed line services to reduce costs by 40%.
4) A Mobility project to standardize mobile devices and support to lower costs by 45% compared to government rates.
5) A Call Accounting project for centralized billing to increase visibility of telecom charges and costs.
UC Launch
The document summarizes the closure of the eXchange email system at the University of Melbourne and the commencement of a new Unified Communications program. It discusses how the program will improve collaboration across the university through integrated voice, video, and messaging capabilities. It also notes benefits like cost reductions, improved mobility, and centralized billing. Key stakeholders in the program are identified along with technology partners helping with implementation.
More from UCUOM (15)
Recently uploaded
UiPath Test Automation using UiPath Test Suite series, part 6
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Climate Impact of Software Testing at Nordic Testing Days
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Best 20 SEO Techniques To Improve Website Visibility In SERP
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
TrustArc Webinar - 2024 Global Privacy Survey
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
National Security Agency - NSA mobile device best practices
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Mind map of terminologies used in context of Generative AI
Mind map of common terms used in context of Generative AI.
Programming Foundation Models with DSPy - Meetup Slides
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
20240609 QFM020 Irresponsible AI Reading List May 2024
Everything I found interesting about the irresponsible use of machine intelligence in May 2024
Presentation of the OECD Artificial Intelligence Review of Germany
Consult the full report at https://www.oecd.org/digital/oecd-artificial-intelligence-review-of-germany-609808d6-en.htm
20240605 QFM017 Machine Intelligence Reading List May 2024
Everything I found interesting about machines behaving intelligently during May 2024
Full-RAG: A modern architecture for hyper-personalization
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
Video Streaming: Then, Now, and in the Future
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Artificial Intelligence for XMLDevelopment
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Recently uploaded (20)
UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6
Climate Impact of Software Testing at Nordic Testing Days
Climate Impact of Software Testing at Nordic Testing Days
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
Best 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERP
National Security Agency - NSA mobile device best practices
National Security Agency - NSA mobile device best practices
Mind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AI
Programming Foundation Models with DSPy - Meetup Slides
Programming Foundation Models with DSPy - Meetup Slides
20240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 2024
Presentation of the OECD Artificial Intelligence Review of Germany
Presentation of the OECD Artificial Intelligence Review of Germany
20240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 2024
Full-RAG: A modern architecture for hyper-personalization
Full-RAG: A modern architecture for hyper-personalization
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
RG Mobility Rollout
- 1. Reference Group Meeting Mobility Rollout Approach 26 June 2008
- 6. Mobility Transition Roadmap 18 19 14 16 17 20 21 22 23 24 15 25 13 12 11 10 9 8 7 6 5 4 3 2 1 NEW SERVICES AND PROVISIONING SECOND LEVEL FAULT RESOLUTION Week Number Version 0.4 Pilot Information Forum 0 Transition Faculties (one per week) Phase 1 Phase 2 Faculties and Professional Departments kick off meetings Transition Centrally Managed Accounts Transition Professional Departments