1. SHERITA BOZEMAN
22 Tamassee LN NW
APT. N1
Rome, GA 30165
(863) 804-9993
ritabozeman@gmail.com
OBJECTIVE
To obtain a position where my positive personality and self-motivated ability to work both independently and as a team
member will exceed customer satisfaction while upholding the company’s service legend image.
Commercial Cleaning Specialist
Johnson’s Cleaning Service, Winter Haven, FL
2008 – 2011
- Cleaned and Secured major banks, doctor offices, residential property and warehouses
- Swept, mopped, dusted, and vacuum all areas of the business
- Addressed any concerns that the client had about the cleaning of the business
EXPERIENCE
Assistance Office Manager
Bozeman & Sons, Auburndale, FL
2008 - 2010
- Greeted customers, received payments, printed receipts for customers
- Managed front office for Buy Here Pay Here Car Lot
- Answered phones, used fax machine, copier, and computer
- Sold cars, sent notices to customers concerning their accounts
Commercial Cleaning Specialist
Five Star Cleaning, Lakeland, FL
2005 – 2007
- Cleaned warehouses and doctor offices
- Locked and unlocked doors and gates
Daycare Teacher/ Cook
Head of Class Learning Center, Lakeland, FL
2004 – 2005
- Taught as many as 50 children in the daycare ranging from ages newborn to thirteen years
- Cooked breakfast and lunch for entire facility
- Addressed any questions and concerns of the parents
Daycare Teacher
Lisbon Childcare, Lakeland, FL
2002 – 2004
- Substituted different classes when teacher was absent
- Helped to plan field trips and activity for over twenty-five children
SKILLS:
Outstanding customer service provider, lifetime learner, team player, versatile, people oriented, and honest
EDUCATION:
Received Diploma in Marketing

2. Certificate as a Certified Customer Service Specialist, August 2012
Georgia Northwestern Technical College, Rome, GA
Georgia Work Ready, Silver