1. JOYCE MORRISON
15016 – 80 Street NW
Edmonton, Alberta T5C 1M3
Cell (587) 985-4695
jjmorr18@yahoo.ca
CAREER OBJECTIVE: To obtain a full time entry level position as a Customer
Service Representative.
HIGHLIGHTS OF QUALIFICATIONS:
.
• Proficient in Office 2010 Word Level 1 and 2, Outlook, Excel, Power Point
• Excellent verbal and written communication skills
• Organized, efficient and productive.
• Professional, friendly, telephone manners
• Adept at dealing effectively with people of different backgrounds
• Skilled in handling customer issues with diplomacy and professionalism
PUNCTUAL RELIABLE FLEXIBLE
RELATED SKILLS AND ABILITIES:
CUSTOMER SERVICE SKILLS:
• Excellent phone etiquette
• 38 years customer service experience
• Excellent listening skills
• Excellent problem solving
• Has a passion for providing superior
Customer Service
KEY STRENGTHS:
• Able to work alone and in a team environment
• Follows instructions and adapts well to change
• Strong leadership and coaching skills
• Ability to meet deadlines
• Accepts Responsibility and is Accountable
2. JOYCE MORRISON
CELL (587) 985 – 4695
EMPLOYMENT HISTORY:
Owner
Day home for Kids Camrose, Alberta 2015
General Manager
Pizza Hut Camrose, Alberta 2012 – 2014
Security Guard
Garda Security Camrose, Alberta 2007
1st
Cook
Royal Camp Services Grande Prairie, Alberta 2003 - 2012
Assistant Manager
Heritage IGA Edmonton, Alberta 2002 - 2003
EDUCATION
Entry Level skills Program
Employabilities Edmonton, Alberta 2015 - 2016
• .Professional Development
• Computer skills.
Southland Canada
7-11 Canada Edmonton, Alberta 1997
• .Food Safe Certificate
• .General Management
Animal Health Technology
Fairview College Fairview, Alberta 1991- 1993
• Veterinary Assistant
Adult Upgrading
Fairview College Fairview, Alberta 1989 - 1991
Sexsmith High School Sexsmith, Alberta 1975 – 1978
