1. Benjamin J. Hastreiter
8636 Saint Joe Center Road
Fort Wayne, IN 46835
Tel: 260-704-7513
email: bhastreiter780@gmail.com
OBJECTIVE
I would like to obtain a position that utilizes and further develops each of my skills and will allow
me to work my way up into a position of more responsibilities.
EXPERIENCE
Fort Wayne 911 Communications (CCP) Dispatcher III 2007-Present
-Answering 911 calls
-Dispatching
-Multi-tasking
-Providing Customer Service
-IDACS certified
-Emergency Medical/Police/Fire Dispatch certified
-Teamwork in a stressful work environment
Midwest America Federal Credit Union Collections 2005-2007
-Telephone Communication
-Time Management/Multi-tasking
-Quality Customer Service
-All 3 Major Credit Report Desktops
-Several Computer Applications
-Billing/Claims
Stanley Steemer of Fort Wayne Carpet Tech/Training Coordinator 1997-2004
-Training of current and incoming employees
-Customer Service/Sales
-Dispatching
-Sales
-Several Computer Applications
EDUCATION
R. Nelson Snider High School 1993-1997
Diploma
AWARDS
-Numerous Junior Achievement Awards in Business and Customer Service
-Numerous Customer Service Awards with Stanley Steemer and Midwest America
-Certificates for Telephone and Customer Service Workshops