The document discusses how digital technologies are transforming critical infrastructure programs through greater collaboration, visualization technologies, mobility, and an emphasis on security and trust. It describes how technologies like augmented reality, GPS, and mobile devices are enabling new collaborative and visual program delivery methods. The document also outlines the various waves of digital technologies like mobile, IoT, and AI that are driving these changes in program delivery.

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Rethinking Technology for
Critical National Infrastructure Programmes
Russell Goodenough
Client Managing Director: Transport Sector

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Digital: transforming programme delivery

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Greater collaboration, greater value
 In the digitised economy, key value drivers
are creativity, intelligence and
connectedness
 Business operations becoming more autonomous
and fluid instead of hierarchical and rigid
 People working more openly and collaboratively
 Exploiting ecosystems of suppliers, partners and
customers to co-create value
 The cloud, mobile internet and the IoT
connect not only people, but the fabric of
the environment around them

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Visualisation: a picture tells a thousand words
 Augmented reality and, increasingly,
virtual reality enable new methods for
concept visualisation and communication
 Exploit GPS localisation and cameras
 Utilise field data for field tasks, navigation and
maintenance
 Display asset specific information overlaid on the
asset or location
 View manuals, measurements, maintenance and
safety procedures
 Append text and pictures to augment QA

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Waves of digital technology
 A smartphone today has the
equivalent computing power as
that of a supercomputer about 20
years ago
 Mobile
 Wearable
 Invisible
The number of users or devices
AI and Robotics
4th Wave
Internet of Things
3rd Wave
50B+ In 2020
Mobile Internet
2nd Wave
10B In 2010
Internet
1st Wave
1B In 2000

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Security and trust
 Programme commissioners must enable
vast amounts of information to flow
seamlessly in a way that brings benefit to
participants
 Trust takes on a more important role
 Cyber security
 Data privacy
 Will business partners be able to provide
joint services connected through APIs if
the partners’ system security is
questionable?

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In summary
 Programme delivery is changing in
response to a new industrial revolution
 Collaboration
 Visualisation
 Mobility
 Security and trust
 Progressive programmes embrace
digitisation

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