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LYNETTE	
  GÓMEZ	
  PORTILLO	
  
Strategic	
  consultant	
  
	
  
	
  
Contact:	
   PROFESSIONAL	
  PROFILE	
  
lygomez@conceptosintegrados360.com
lygomez@ideasd2.com.ve
www.lynettegomez.com
+52 55 84213653
+58 414 3113653
skype: lygomez88
www.linkedin.com/in/lynettegomez
	
  
I'm	
  a	
  strategic	
  consultant	
  of	
  business	
  and	
  technologies.	
  I	
  have	
  27	
  years	
  of	
  experience	
  in	
  
information	
  and	
  communication	
  technologies,	
  experience	
  has	
  led	
  me	
  to	
  understand	
  and	
  
visualize	
  how	
  technology	
  enables	
  changes	
  that	
  help	
  organizations	
  to	
  develop	
  their	
  
business	
  in	
  a	
  different	
  way.	
  This	
  difference	
  is	
  manifested	
  in	
  new	
  processes	
  and	
  new	
  
products	
  and	
  services,	
  key	
  to	
  successfully	
  compete	
  and	
  sustain	
  the	
  company	
  over	
  time	
  in	
  
the	
  face	
  of	
  existing	
  and	
  emerging	
  market	
  factors;	
  then	
  I	
  help	
  companies	
  with	
  their	
  digital	
  
transformation	
  process;	
  but	
  also	
  the	
  technologies	
  suppliers	
  that	
  make	
  possible	
  the	
  
process	
  of	
  transformation	
  for	
  their	
  customers.	
  
	
  
Competences/Skills	
   PROFESSIONAL	
  EXPERIENCE	
  
	
  
Professionals:	
  
" Business	
  Management	
  
" Strategic	
  Marketing	
  
" Business	
  Development	
  
" Technology	
  Consulting	
  &	
  
Process	
  
" Project	
  Management	
  
" Negotiation	
  
" Business	
  Analysis	
  
" Planning	
  
" Customer	
  relationship	
  
management	
  
" Models	
  &	
  business	
  plans.	
  
" Solution	
  Selling	
  
" Sales	
  Management	
  
	
  
Technological:	
  
" Digital	
  Transformation	
  	
  
" ERP	
  
" Social	
  CRM	
  
" xAAS	
  
" Smart	
  Cities	
  
" Smart	
  Grid	
  
" UC&	
  collaboration	
  
" Networking	
  
" Cyber	
  Security	
  
	
  
	
  
	
  
Personals:	
  
" Capacity	
  Analysis	
  
" Vision	
  
" Leadership	
  
" Empathy	
  
" Competitiveness	
  
" Collaboration	
  
	
  
	
  
	
  
FOUNDER	
  &	
  STRATEGIC	
  CONSULTANT	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  IdeasD2,	
  C.A	
  
May	
  2010	
  -­‐	
  Current	
  
Entrepreneurship	
  created	
  for	
  the	
  purpose	
  of	
  advising	
  companies,	
  organizations	
  and	
  
professionals	
  to	
  define	
  and	
  implement	
  clear	
  and	
  effective	
  business	
  models	
  and	
  value	
  
propositions	
  with	
  high	
  impact	
  and	
  results	
  over	
  time.	
  
Achievements:	
  
• Creation	
  of	
  new	
  business	
  units	
  for	
  technology	
  -­‐oriented	
  companies	
  corporate	
  
sector.	
  
• Strategic	
  business	
  and	
  marketing	
  plan	
  for	
  2	
  small	
  technology	
  integrators.	
  	
  
• Consultancy	
  business	
  models	
  for	
  more	
  than	
  12	
  entrepreneurial	
  initiatives.	
  
• Digital	
  marketing	
  consultancy	
  for	
  more	
  than	
  15	
  entrepreneurship	
  and	
  SMBs.	
  
• Personal	
  branding	
  development	
  for	
  10	
  professional	
  people	
  of	
  culture,	
  business	
  
and	
  social	
  areas.	
  
MARKETING	
  MANAGER–DIGITAL	
  PROJECT	
  	
  	
  Conceptos	
  integrados	
  GI	
  S.A	
  de	
  CV	
  
Sep	
  2016	
  -­‐	
  Current	
  
Responsible	
  for	
  Conceptos360’s	
  marketing	
  and	
  communications	
  globally,	
  including	
  brand	
  
management	
  and	
  development,	
  partner	
  and	
  industry	
  marketing,	
  digital	
  marketing,	
  social	
  
media,	
  creative	
  services,	
  events	
  management,	
  corporate	
  and	
  financial	
  communications,	
  
industry	
  analyst	
  and	
  public	
  relations,	
  advertising,	
  research	
  and	
  marketing	
  integration.	
  
	
  
SALES	
  &	
  MARKETING	
  MANAGER	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Asesoría	
  y	
  diseño	
  Aditel,	
  C.A	
  
Mar	
  2015	
  -­‐	
  Current	
  
Venezuelan	
  company	
  with	
  over	
  18	
  years	
  in	
  the	
  market	
  offering	
  information	
  technologies	
  
and	
  communications	
  solutions.	
  
Achievements:	
  
• 35%	
  increase	
  in	
  sales	
  over	
  the	
  previous	
  year.	
  
• New	
  or	
  strengthen	
  alliances	
  that	
  offer	
  solutions	
  in	
  the	
  areas	
  of	
  information	
  
security,	
  networking	
  and	
  unified	
  communications.	
  
	
  
COMMERCIAL	
  LEADER	
  –	
  STRATEGIC	
  INDUSTRIES	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Alcatel	
  Lucent	
  Venezuela	
  	
  
Feb	
  2012	
  —	
  Sep	
  2013	
  
Lead	
  Sales	
  in	
  Venezuela	
  focusing	
  on	
  Strategic	
  Industries	
  segments:	
  Energy,	
  Public	
  
Sector	
  and	
  Transport.	
  	
  Develop	
  and	
  build	
  up	
  business	
  and	
  go	
  to	
  market	
  strategy	
  to	
  
support	
  companies	
  and	
  governments	
  to	
  enhance	
  their	
  Telecommunication	
  networks.	
  
Achievements:	
  
Positioning	
  of	
  mission	
  critical	
  communications	
  solutions	
  in	
  targeted	
  applications	
  
including	
  Intelligent	
  Transportation	
  Systems	
  (ITS),	
  railways	
  &	
  metros,	
  power	
  utilities	
  
(Smart	
  Grid),	
  alternative	
  energy,	
  oil	
  &	
  gas,	
  surveillance	
  &	
  security,	
  telemedicine,	
  public	
  
safety,	
  e-­‐government	
  and	
  defense	
  sectors.	
  
	
  
	
  
Education	
   PROFESSIONAL	
  EXPERIENCE	
  
	
  
Master	
  in	
  communication	
  &	
  
information	
  technologies	
  
management	
  
Fundación	
  EOI	
  –	
  España	
  	
  
Universidad	
  Católica	
  Andrés	
  Bello	
  
2001-­‐2002	
  
	
  
	
  
Marketing	
  Advance	
  Program	
  
Universidad	
  Central	
  de	
  Venezuela	
  –	
  
FACES	
  
1999	
  –	
  2000	
  
	
  
Electrical	
  Engineer	
  
Universidad	
  Rafael	
  Urdaneta	
  
1983	
  -­‐1989	
  
	
  
Certifications	
  -­‐	
  Courses	
  
	
  
Lean	
  6	
  Sigma	
  Green	
  Belt	
  
Xerox	
  –	
  MoreSteam	
  University	
  
2005	
  
	
  
Process	
  Management	
  I.	
  	
  
IESA	
  2006	
  
	
  
Negotiation	
  
Williams	
  Ury	
  2012	
  
	
  
Riverbed	
  Sales	
  Associate	
  (RSA)	
  	
  
Riverbed	
  2015	
  
	
  
Cisco	
  Sales	
  Essential	
  V3.0.	
  Cisco	
  
Ago07	
  
	
  
Oil&Gas	
  Business	
  Process	
  and	
  
Organization.	
  	
  
SAP	
  Andina	
  y	
  del	
  Caribe	
  	
  
2006.	
  	
  
	
  
SOLUTIONS	
  MANAGER	
  -­‐	
  GOVERNMENT	
  &	
  ENTERPRISE	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Huawei	
  Technologies	
  
Dec	
  2010-­‐	
  Jan2012	
  
Leader	
  of	
  the	
  group	
  responsible	
  for	
  the	
  delivery	
  of	
  technological	
  solutions	
  and	
  the	
  
development	
  of	
  key	
  government	
  accounts	
  and	
  corporate	
  accounts	
  sector.	
  
Achievements:	
  
o Implemented	
  the	
  global	
  Huawei	
  Enterprise	
  initiative	
  in	
  Venezuela.	
  Conceived	
  the	
  
sales	
  organization,	
  the	
  commercial	
  coverage,	
  the	
  marketing	
  plan	
  and	
  the	
  high-­‐level	
  
relationship	
  with	
  strategic	
  customers.	
  
o The	
  introduction	
  into	
  the	
  market	
  of	
  Huawei	
  products	
  for	
  IT	
  infrastructure,	
  Enterprise	
  
Networking	
  and	
  Unified	
  Communication.	
  
Lead	
  a	
  multicultural	
  sales	
  organization	
  of	
  4	
  people	
  covering	
  the	
  oil	
  sectors,	
  
electric	
  power,	
  transportation,	
  army	
  and	
  government	
  with	
  an	
  annual	
  average	
  
growth	
  of	
  300%	
  	
  y/y,	
  becoming	
  one	
  of	
  the	
  most	
  successful	
  subsidiaries	
  in	
  Latam.	
  
	
  
KEY	
  ACCOUNT	
  MANAGER	
  MANUFACTURING/UTILITIES	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Cisco	
  Systems	
  
Apr	
  2007	
  –	
  May	
  2010	
  
Generate	
  demand	
  for	
  enterprise	
  networking	
  solutions,	
  unified	
  communications,	
  video,	
  
security	
  and	
  data	
  center.	
  Set	
  alongside	
  the	
  channels	
  business	
  strategy	
  for	
  strategic	
  
accounts.	
  
Achievements:	
  
•	
  Sales	
  growth	
  of	
  70	
  %	
  y	
  /	
  y	
  for	
  manufacturing	
  segment.	
  
•	
  Closing	
  greater	
  opportunities	
  for	
  $	
  2M	
  
•	
  Change	
  positioning	
  equipment	
  sales	
  to	
  strategic	
  partner	
  
•	
  Introduce	
  market	
  collaboration	
  solutions	
  SAAS	
  .	
  Webex	
  first	
  project	
  .	
  
•	
  Recognition	
  "	
  "	
  Channel	
  engagement	
  excellence	
  "	
  2009	
  .	
  
SALES	
  &	
  MARKETING	
  MANAGER	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Softtek	
  Venezuela	
  
Feb	
  2006	
  –	
  Apr	
  2007	
  
Definition	
  and	
  implementation	
  of	
  the	
  marketing	
  plan	
  to	
  develop	
  the	
  expansion	
  of	
  services	
  
and	
  
company	
  products	
  in	
  Venezuela	
  .	
  Services	
  and	
  products	
  associated	
  with	
  the	
  
implementation	
  of	
  operational	
  and	
  strategic	
  tools	
  of	
  business	
  management.	
  SAP	
  
Consulting	
  and	
  Business	
  Intelligence	
  (BI	
  )	
  .	
  
Achievements:	
  
• Creation	
  of	
  the	
  sales	
  department	
  and	
  marketing.	
  
MARKETING	
  COORDINATOR-­‐	
  XEROX	
  GLOBAL	
  SERVICES	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Xerox	
  de	
  Venezuela
Sep	
  2004	
  —	
  Jan	
  2006	
  
The	
  XGS	
  "Xerox	
  Global	
  Services	
  "	
  unit	
  is	
  the	
  business	
  area	
  responsible	
  for	
  outsourcing	
  
print	
  /	
  copy	
  services	
  and	
  content	
  management	
  solutions.	
  
Achievements:	
  
• 20%	
  increase	
  in	
  sales	
  revenues	
  (19.1	
  M	
  $	
  )	
  
• Customer	
  retention	
  by	
  95%	
  
• Key	
  Recovery	
  accounts	
  (	
  PDVSA	
  )	
  
• Execution	
  successful	
  certification	
  project	
  "	
  Lean	
  Six	
  Sigma	
  Green	
  Belt"	
  :	
  
optimization	
  process	
  for	
  implementation	
  of	
  outsourcing	
  printing	
  and	
  copying.	
  
	
  
BUSINESS	
  INNOVATION	
  SPECIALIST	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Xerox	
  de	
  Venezuela
Jul	
  2003	
  —	
  Sep	
  2004	
  
Responsible	
  for	
  content	
  management	
  solutions	
  for	
  the	
  enterprise	
  segment	
  in	
  Venezuela.	
  
Achievements:	
  
•	
  Creation	
  and	
  development	
  of	
  the	
  business	
  unit	
  innovation	
  solutions.	
  
•	
  Compliance	
  218	
  %	
  share	
  of	
  sales	
  allocated.	
  
•	
  Recovery	
  PDVSA	
  has	
  the	
  project	
  licensing	
  of	
  document	
  Management	
  solution	
  for	
  $	
  1.7M	
  
	
  
	
  

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Resumen lynettegomez 2016

  • 1.   LYNETTE  GÓMEZ  PORTILLO   Strategic  consultant       Contact:   PROFESSIONAL  PROFILE   lygomez@conceptosintegrados360.com lygomez@ideasd2.com.ve www.lynettegomez.com +52 55 84213653 +58 414 3113653 skype: lygomez88 www.linkedin.com/in/lynettegomez   I'm  a  strategic  consultant  of  business  and  technologies.  I  have  27  years  of  experience  in   information  and  communication  technologies,  experience  has  led  me  to  understand  and   visualize  how  technology  enables  changes  that  help  organizations  to  develop  their   business  in  a  different  way.  This  difference  is  manifested  in  new  processes  and  new   products  and  services,  key  to  successfully  compete  and  sustain  the  company  over  time  in   the  face  of  existing  and  emerging  market  factors;  then  I  help  companies  with  their  digital   transformation  process;  but  also  the  technologies  suppliers  that  make  possible  the   process  of  transformation  for  their  customers.     Competences/Skills   PROFESSIONAL  EXPERIENCE     Professionals:   " Business  Management   " Strategic  Marketing   " Business  Development   " Technology  Consulting  &   Process   " Project  Management   " Negotiation   " Business  Analysis   " Planning   " Customer  relationship   management   " Models  &  business  plans.   " Solution  Selling   " Sales  Management     Technological:   " Digital  Transformation     " ERP   " Social  CRM   " xAAS   " Smart  Cities   " Smart  Grid   " UC&  collaboration   " Networking   " Cyber  Security         Personals:   " Capacity  Analysis   " Vision   " Leadership   " Empathy   " Competitiveness   " Collaboration         FOUNDER  &  STRATEGIC  CONSULTANT                                                                                      IdeasD2,  C.A   May  2010  -­‐  Current   Entrepreneurship  created  for  the  purpose  of  advising  companies,  organizations  and   professionals  to  define  and  implement  clear  and  effective  business  models  and  value   propositions  with  high  impact  and  results  over  time.   Achievements:   • Creation  of  new  business  units  for  technology  -­‐oriented  companies  corporate   sector.   • Strategic  business  and  marketing  plan  for  2  small  technology  integrators.     • Consultancy  business  models  for  more  than  12  entrepreneurial  initiatives.   • Digital  marketing  consultancy  for  more  than  15  entrepreneurship  and  SMBs.   • Personal  branding  development  for  10  professional  people  of  culture,  business   and  social  areas.   MARKETING  MANAGER–DIGITAL  PROJECT      Conceptos  integrados  GI  S.A  de  CV   Sep  2016  -­‐  Current   Responsible  for  Conceptos360’s  marketing  and  communications  globally,  including  brand   management  and  development,  partner  and  industry  marketing,  digital  marketing,  social   media,  creative  services,  events  management,  corporate  and  financial  communications,   industry  analyst  and  public  relations,  advertising,  research  and  marketing  integration.     SALES  &  MARKETING  MANAGER                                                          Asesoría  y  diseño  Aditel,  C.A   Mar  2015  -­‐  Current   Venezuelan  company  with  over  18  years  in  the  market  offering  information  technologies   and  communications  solutions.   Achievements:   • 35%  increase  in  sales  over  the  previous  year.   • New  or  strengthen  alliances  that  offer  solutions  in  the  areas  of  information   security,  networking  and  unified  communications.     COMMERCIAL  LEADER  –  STRATEGIC  INDUSTRIES                    Alcatel  Lucent  Venezuela     Feb  2012  —  Sep  2013   Lead  Sales  in  Venezuela  focusing  on  Strategic  Industries  segments:  Energy,  Public   Sector  and  Transport.    Develop  and  build  up  business  and  go  to  market  strategy  to   support  companies  and  governments  to  enhance  their  Telecommunication  networks.   Achievements:   Positioning  of  mission  critical  communications  solutions  in  targeted  applications   including  Intelligent  Transportation  Systems  (ITS),  railways  &  metros,  power  utilities   (Smart  Grid),  alternative  energy,  oil  &  gas,  surveillance  &  security,  telemedicine,  public   safety,  e-­‐government  and  defense  sectors.      
  • 2. Education   PROFESSIONAL  EXPERIENCE     Master  in  communication  &   information  technologies   management   Fundación  EOI  –  España     Universidad  Católica  Andrés  Bello   2001-­‐2002       Marketing  Advance  Program   Universidad  Central  de  Venezuela  –   FACES   1999  –  2000     Electrical  Engineer   Universidad  Rafael  Urdaneta   1983  -­‐1989     Certifications  -­‐  Courses     Lean  6  Sigma  Green  Belt   Xerox  –  MoreSteam  University   2005     Process  Management  I.     IESA  2006     Negotiation   Williams  Ury  2012     Riverbed  Sales  Associate  (RSA)     Riverbed  2015     Cisco  Sales  Essential  V3.0.  Cisco   Ago07     Oil&Gas  Business  Process  and   Organization.     SAP  Andina  y  del  Caribe     2006.       SOLUTIONS  MANAGER  -­‐  GOVERNMENT  &  ENTERPRISE                    Huawei  Technologies   Dec  2010-­‐  Jan2012   Leader  of  the  group  responsible  for  the  delivery  of  technological  solutions  and  the   development  of  key  government  accounts  and  corporate  accounts  sector.   Achievements:   o Implemented  the  global  Huawei  Enterprise  initiative  in  Venezuela.  Conceived  the   sales  organization,  the  commercial  coverage,  the  marketing  plan  and  the  high-­‐level   relationship  with  strategic  customers.   o The  introduction  into  the  market  of  Huawei  products  for  IT  infrastructure,  Enterprise   Networking  and  Unified  Communication.   Lead  a  multicultural  sales  organization  of  4  people  covering  the  oil  sectors,   electric  power,  transportation,  army  and  government  with  an  annual  average   growth  of  300%    y/y,  becoming  one  of  the  most  successful  subsidiaries  in  Latam.     KEY  ACCOUNT  MANAGER  MANUFACTURING/UTILITIES                                      Cisco  Systems   Apr  2007  –  May  2010   Generate  demand  for  enterprise  networking  solutions,  unified  communications,  video,   security  and  data  center.  Set  alongside  the  channels  business  strategy  for  strategic   accounts.   Achievements:   •  Sales  growth  of  70  %  y  /  y  for  manufacturing  segment.   •  Closing  greater  opportunities  for  $  2M   •  Change  positioning  equipment  sales  to  strategic  partner   •  Introduce  market  collaboration  solutions  SAAS  .  Webex  first  project  .   •  Recognition  "  "  Channel  engagement  excellence  "  2009  .   SALES  &  MARKETING  MANAGER                                                                                                            Softtek  Venezuela   Feb  2006  –  Apr  2007   Definition  and  implementation  of  the  marketing  plan  to  develop  the  expansion  of  services   and   company  products  in  Venezuela  .  Services  and  products  associated  with  the   implementation  of  operational  and  strategic  tools  of  business  management.  SAP   Consulting  and  Business  Intelligence  (BI  )  .   Achievements:   • Creation  of  the  sales  department  and  marketing.   MARKETING  COORDINATOR-­‐  XEROX  GLOBAL  SERVICES                          Xerox  de  Venezuela Sep  2004  —  Jan  2006   The  XGS  "Xerox  Global  Services  "  unit  is  the  business  area  responsible  for  outsourcing   print  /  copy  services  and  content  management  solutions.   Achievements:   • 20%  increase  in  sales  revenues  (19.1  M  $  )   • Customer  retention  by  95%   • Key  Recovery  accounts  (  PDVSA  )   • Execution  successful  certification  project  "  Lean  Six  Sigma  Green  Belt"  :   optimization  process  for  implementation  of  outsourcing  printing  and  copying.     BUSINESS  INNOVATION  SPECIALIST                                                                          Xerox  de  Venezuela Jul  2003  —  Sep  2004   Responsible  for  content  management  solutions  for  the  enterprise  segment  in  Venezuela.   Achievements:   •  Creation  and  development  of  the  business  unit  innovation  solutions.   •  Compliance  218  %  share  of  sales  allocated.   •  Recovery  PDVSA  has  the  project  licensing  of  document  Management  solution  for  $  1.7M