Novo Nordisk is a global healthcare company headquartered in Denmark that employs 40,000 people across 75 countries. It is a world-class company that has topped lists for CEO performance. The company believes in the triple bottom line of a healthy economy, environment, and society for long-term business success. Novo Nordisk uses its intranet Globe Share, developed by IT provider NNIT, for knowledge management across countries. It involved stakeholders in designing the system and conducted communication activities to implement it successfully. The intranet improves knowledge sharing and interaction among employees through features like blogs and personalized pages.

1. Knowledge Management
at
Novo Nordisk
Shikha Pathak
Division E- 66
15020441236

2. About the Company
It is Global health care company with 90 years of innovation and
leadership in diabetes care
Headquartered in Denmark, employ approximately 40,000 employees
in 75 countries, and market its products in more than 180 countries.
Novo Nordisk B shares are listed on NASDAQ OMX Copenhagen
(Novo-B), and ADRs are listed on the New York Stock Exchange
(NVO).
A World-Class Company through discoveries, inventions and breakthrough
products constantly pushing the industries forward
The COE of Novo Nordisk topped Harvard’s Business Review list of the
100 best performing CEOs in the year 2015

3. Business Principle of Novo Nordisk
The Triple Bottom Line
Company believes that a healthy economy,
environment and society are fundamental
to long-term business success. This is why
they manage in accordance with the Triple
Bottom Line business principle and pursue
business solutions that maximise value to
stakeholders as well as shareholders.

4. Change Management- The key to
Successful Knowledge Management
 Novo Nordisk uses Globe Share, its new
intranet for knowledge management and
organisational change management developed
by NNIT, one of the three largest provider of IT
services in Denmark.
 Globe Share is now used by employees of Novo
Nordisk across countries. But implementing
different features that are relevant to the
business strategies of an organisation is not an
easy task.
 Therefore Novo Nordisk involved many of its
key stakeholders and shareholders in the
designing of the model and to initiate various
communication and awareness activities for the
same.

5.  Globe Share is a portal on which the employees of the company can
exchange information and get updated news.
 Globe Share improves activities like knowledge sharing and interaction
among colleagues. It enables a forum of organised information on team
sites and personalised pages (My Site), search functions, and all this
could also be shared through blogs.
 Globe Share imparts all these features through a platform based on
Microsoft SharePoint.
 Novo Nordisk and NNIT before launching Globe Share started many
initiatives such as user related organisational change management
activities, usability tests, training, guidelines and newsletters
 The Globe Share team started working in 2006 with NNIT’s Organisation
Change Mxanagement and Share point experts.

6. Executive
Management
World
Diabetes
Foundation
Finance, Legal
IT Management
Corporate
Relations
R & D
Global Quality
Management
Knowledge and Document
Management Centre
Records
Management
Document
Management
Knowledge System
Management
Organisation Chart Of Knowledge Management Position

7.  Knowledge management has already been
embraced as a source of solutions to the
problems of today’s business.
 Up gradation of knowledge as well as its
storage devices and technologies has to
be up dated from time to time.
 In the knowledge explosion era, Novo
Nordisk has achieved excellence in all the
fields only through continuous learning
and knowledge management
Conclusion