Debra Wigley has over 25 years of experience in administrative roles. She has strong organizational, communication, and multi-tasking skills. Her experience includes managing infrastructure operations, executive assistance, project management, strategic planning, and records management. She is proficient in various systems including SAP, Outlook, and others.

1. Debra S. Wigley
6075 Crockett Lumberton, TX 77657 214-929-4331
lemans54@yahoo.com
________________________________________________________________________
Highly motivated administrative professional with over 25 years of professional experience.
Reputation for having strong organizational techniques, critical attention to detail and excellent
written / oral communication skills. Exceptional multi-tasking capabilities with effective time
management and analytical skills in a fast-paced, ever changing environment within a multi-
faceted, global organization. Pro-actively anticipates executive’s needs/requirements.
Process Improvement Research and Analysis
Solutions Development Meets Deadlines
Critical Thinking Results Oriented
 OPERATIONAL EXCELLENCE: Management of infrastructure for global organization ensuring facility
and personnel operations are in compliance with company standards. Recommended and
implemented policies and procedures to increase effectiveness and efficiency.
 INTERPERSONAL DEVELOPMENT: Articulate, confident, detail-oriented and polished professional
with advanced organizational and administrative skills. Manages deadlines, prioritizes tasks, handles
highly confidential matters and interfaces effectively with top executives as well as internal / external
audiences, and clients.
 BUSINESS ADMINISTRATION: Qualified experience serving executive leadership. Ability to anticipate
needs and requirements and act on officer’s behalf when absent. Prepares correspondence and
coordinates all administrative duties, travel and expense requirements, including expense reconciliation.
Accounts payable and Procurement qualified. Skills within policies and processes. Purchase Orders
and managed SOW and labor outsources up to $15M.
 PROJECT MANAGEMENT: Directed business requirements and workflow, enforced standards,
developed process improvements, schedules and tracked milestones. Communicated with business
owners and stakeholders regarding project scope and results. Coordinated and facilitated weekly
leadership meetings, and quarterly organization-wide conferences.
 STRATEGIC PLANNING: Cross-functional liaison for Marketing, Operations, Finance, IT and HR. Co-
ordinated and implement real estate moves.
PROFESSIONAL EXPERIENCE
HP Enterprises, Inc.
Administrative Assistant IV – Data Infrastructure ITO Global (August 2006 to Present)
 Initiated staffing requisitions on behalf of the Department with new hire process and on-boarding
system applications Managed detailed weekly executive leadership staffing updates to include
the ownership of the requisition, length of time it was open, how many interviews conducted and
when it was hired against
 Created interactive spreadsheet to assist in coordinating meetings with global staff. The
spreadsheet will populate the time from current Central time zone to the time zone for most
common countries attending. This was shared/distributed among the senior executive
administrative team
 Managed global calendar for multiple executives including scheduling and accepting meetings to
ensure leaders were well informed of their day and prepared

2. Debra S. Wigley Page 2
 Managed organizational time keeping and other corporate required initiatives to ensure entire
organization was within compliance in a timely manner
 Managed the transition to VoIP for Plano campus employees in our organization and ensured
those that don’t have local support staff were included
 Available resource to all executive leadership as well as direct leader
 Managed leadership expenses and approval of expenses in a timely manner
 Assisted in the creation of ad hoc reporting including research and presentations
 Managed/created SOW, SourceCon, Outsource Labor, Purchasing, Procurement, Purchase Orders
processes and follow through.
 Managed training and training budget for department leaders and employees
 Support of internal HP systems to continue day to day business and ad hoc request; NACOS, CAS,
RESOURCE POINT, EVOLVE, SMART LABOR, PMPS, GOALS, WORKDAY, MANAGER GATEWAY, SAP,
OPAL, SABRE, OUTLOOK, LYNC
 Organize and update all records retention.
 Organize and update all leased, excess and donation of office equipment, including desktops,
printers and fax machines. Follow established procedures to ensure all workstations are returned
upon release date and that new workstations are ordered for all co-workers.
 Handle all personnel payroll reports and updates. Interface with HR to maintain these reports.
 Handle all supplies and ordering of equipment and office material
 SAP time tracking, maintenance for time tracking within four systems
 Migration
 Smart Buy applications/PO creation
 Qualification inventory, RMT, Skills
CADBURY SCHWEPPES AMERICAS BEVERAGES
Executive Administrative Assistant (04/04 – 8/2006)
 Provide administrative support to include, but not limited to, preparation of correspondence (from
handwriting and/or voice transcription) to include confidential correspondence to bottler
principals, telephone support, mailing, calendars, weekly itineraries, maintenance of License filing
systems, copiers/fax machines, vacation schedules, records retention
 Provide assistance to, or be responsible for developing and/or securing ad hoc and scheduled
License case sales projects to include, but not be limited to, monthly sales reports, license
reviews, salvage reports, territory comparisons, transshipment balances, transshipment invoicing,
demographics, trademark reports, and financial budgets
 Back-up for key mapping support utilizing MapInfo software technology for visual representation of
DPSU licensed territories,; assisting the Manager of License Information and Analysis with any
associated Map Directory maintenance.
 Organize and coordinate Licensee bottler mailings; develop and maintain accurate and complete
directories for all licensed DPSU Bottlers and updates to include Beverage Book
 Back-up the transshipment process utilizing specialized software to include bottler instructions,
transshipment entry, and reporting.
 COGNOS trained for supportive role in generating monthly reports and ad hoc reports
 Organize and maintain VP’s Licensing/Licensing Operations office files

3. Debra S. Wigley Page 3
 Provide back up support of Sr. Vice-President
EDS
Administrative Assistant (10/00 – 4/04)
 Provided support to the Director, Americas Operations for an organization of over 200 clients and
an annual budget of over $200M
 Working knowledge of SAP including responsibility for managing all work-force related activities
 Working knowledge of legacy financial and HR systems including responsibilities for administering
travel authorizations/requests (incl. international travel and visa approvals), reviewing and
approving expenses reports, and generating leadership reports
 Responsible for preparing employee goals, quarterly reviews and yearly reviews within the EDS
Performance Management Tool
 Responsibilities included experience in ExcellerateHRO (HR Outsourcing), Global Network
Engineering (GNE), and IT Outsourcing (ITO)
 Developed a new system for managing the high volume of incoming email for direct leader.
Created folders and subfolders based on subject, priority and complexity in leader’s Outlook mail.
Resulting in a reduction of leader touch time on high volume of messages by filtering out “noise”
and distraction by delegating messages to the appropriate leader’s within the organization and
filing by priority
 Worked with Business Operational and Americas points of contact to gain an understanding and
establish parameters for each new system introduced by HP. Also conducted ad-hoc training of
these systems for CME MS Delivery Management leadership team.
 Coordinated and led the transition and relocation of CME MS Delivery in Plano from one side of
the building to the other. Participated on weekly relocation transition meetings. Coordinated and
scheduled all assets and paraphernalia from old location to the new location. Ensured that
network and voice connectivity was operational in new location. Resulting in seamless transition
in one day.
 Coordinated and led the re-assignment of all CME Managed Services employees from the account
teams to CME MS Delivery. Worked with HR and Finance to ensure that all systems were updated
with changes so business operations were not impacted.
 Through monthly and ultimately daily reporting and communications on yearly Ethics and
Compliance training with the leaders and employees of the Delivery organization of 445
employees, we obtained a 100% compliance confirmation two weeks before the deadline.
 Support for all areas of administrative duties. This includes reports, time sheets, phones, mail,
personnel updates, training, transfers and new hires. Intense training on in-house systems of
ACHIEVE, CAS, NACOS, e.FW, OPAL, SAP, OUTLOOK to support a group of 40 co-workers and two
managers. Detailed phone support and back up to four other managers.
 Organize and update all records retention.
 Organize and update all leased, excess and donation of office equipment, including desktops,
printers and fax machines. Follow established procedures to ensure all workstations are returned
upon release date and that new workstations are ordered for all co-workers.
 Handle all personnel payroll reports and updates. Interface with HR to maintain these reports.
 Handle all supplies and ordering of equipment and office material
ARCO OIL & GAS COMPANY
Sr. Data Entry Clerk/Records Management (11/95 to 09/00)

4. Debra S. Wigley Page 4
 Maintained all areas of the records management data base such as daily input, box destruction, updates
and upgrades, customer service, box retrievals and returns, service requests, and all daily and monthly
reports regarding space allocation and inventory. Database held over 2,000,000 entries and a total of
90,000 inactive files and boxes.
 Established in-house records transfer list for all records to be archived, and initiated efficient use of
records center by training all clients on procedures and guidelines for records management.
 Provided daily customer service to over 200 clients, and worked closely with the Legal and Land
Departments involving all litigation and/or property sales.
 Supplied clients with a retention schedule that was maintained and updated as needed through
appropriate legal channels.
 Reduced monthly lease cost by 15% and decreased leased space by 3,000 square feet through legal
destruction of 20,000 boxes.
 Completed an inventory that alleviated some of the ‘problem’ files in our database in a timely manner
and under cost.
 Established a tracking system for overdue boxes and created reports that helped eliminate lost and
missing boxes.
 Ordered all box and label materials for Record Center.
 Maintained professional standards through continued education, participation in appropriate
professional organizations and networking with other Records Managers.
 Compiled all training and procedures on the outsourcing of the Record Center.
Accounting Clerk/Sr. Secretary – Business Unit (1992-1995)
 Provided support to two managers and five supervisors. Responsibilities included time reporting,
monthly reports, mail sorting and distribution, ordering supplies, scheduling meetings, correspondence,
filing, and creation of spreadsheets and graphic presentations.
 Processed invoices and entered data into Walker accounts payable system.
 Researched and responded to vendor inquiries regarding past-due invoices.
Operation Services/Facility Management Department Secretary (1984-1992)
 Provided support to two managers and eight supervisors. Organized schedules; produced
correspondence, charts, graphs, and presentations; ordered office supplies; and maintained computer
inventories.
 Maintained all personnel payroll records and reports on a monthly basis for group of 300, producing all
monthly reports on vacations, payroll changes, and manpower, as well as making revisions and updates
to the quarterly budget.
 Improved productivity by creating documentation of job functions
WEB-BASED PROGRAMS AND TECHNICAL SUMMARY
Walker Accounts Payable System, Entry-level Oracle, Advanced Microsoft Word, Advanced Excel, Advanced
PowerPoint, Access and Project, PageMaker, Lotus Notes, Internet, and Macintosh COGNOS(PowerPlay), SAP,
STARS, FIS, MapInfo (entry level), Microsoft Outlook, Record management databases: Versatile, Safekeeper
and OnSight, IM/COMMUNICATOR, CAS, ESS, EMall, Knowledge Centers, NACOS, SMART TOOL (in-house),
Evolve (individual development), OPAL (inventory system), ELANCE (contractor hiring and timekeeping
system), Resource Point (individual development), PMP (performance), Compensation Tools, Traveling and
Training Systems (in-house and web-based), SMART BUY/PO PROCESSING, SAP, TEMPUS CARTA time
tracking/entry

5. Debra S. Wigley Page 5
EDUCATION
Sam Houston State University - 1975 Business/Physical Education
Stillwell Vocation School – 1979 Nurses Aide Certification
Port Arthur Business College - 1980 Business Course
PROFESSIONAL ORGANIZATIONS
ARMA (Association of Record Managers and Administrators)

6. Debra S. Wigley Page 5
EDUCATION
Sam Houston State University - 1975 Business/Physical Education
Stillwell Vocation School – 1979 Nurses Aide Certification
Port Arthur Business College - 1980 Business Course
PROFESSIONAL ORGANIZATIONS
ARMA (Association of Record Managers and Administrators)