Bertha Renteria has over 15 years of experience in project management, business analysis, data analysis, and administrative roles. She has strong skills in project management, process improvement, data analysis, reporting, and stakeholder engagement. Her experience includes managing projects at Southern California Edison in areas such as demand response programs, billing optimization, and deployment to cash processes. She is proficient in MS Office applications and has experience with various utility systems. Renteria has a certificate in project management and education from the University of La Verne.

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Bertha Maria Renteria
14329 Hayward Avenue ~ Whittier, CA 90605
Mobile: (562) 217-2212 ~ Email: renterbm@yahoo.com
https://w w w.linkedin.com/in/bertha-renteria21
SUMMARY OF QUALIFICATIONS
● Strong analytical and project managementskills with strong planning,organizational,and decision-
making abilityto successfullyoversee concurrentprojects and programs with significantimpact.
● Efficient at gathering detailed business requirements;performing gap analysis between systems,and
existing procedures;and designing/facilitating process and system improvements thatincrease
efficiency, productivity, clientsatisfaction, and reduce costs.
● Skilled data analyst in recording,interpreting and analyzing data in a fast paced project environment.
● Experience in preparing detailed documents and reports while managing complexinternal and external
data analysis responsibilities.
● Experience developing and implementing strategies thatwill enhance business practices;supportnew
or existing systems;and training end users.
● Possesses exceptional interpersonal and communication skills with the ability to articulate complex
solutions to all levels of management,employees,consultants,and internal/external clients.(Fluentin
Spanish)
● Self-motivated,adaptable,team-oriented,respectful,and maintains a high degree ofintegrity
● Working knowledge and experience with MS Outlook, MS Office Programs – Excel, Access,PowerPoint
and Vision.
● Customer Service Excellence Award Recipient
AREAS OF EXPERTISE
▪ Project Management
▪ Forecasting
▪ Budgeting
▪ Six Sigma
▪ Generating Reports
▪ Stakeholder Engagement
▪ Relationship Management
▪ Influence & Negotiations
▪ Organizational Readiness
▪ Process Flows
▪ Process Improvement
▪ Process Architecture
▪ Change Management
▪ Risk Management
▪ Training
PROFESSIONAL EXPERIENCE
Southern California Edison ~ Mass Market Tariff Group ~ Rosemead,CA
Sr. Project Analyst ~ December 2014 – April 2016 (company lay off)
Successfullyintegrated the business plan ofrestructuring the Mass Market Tariff sharefolder.Executed task by
organizing data into phases to allow a stable work folder structure.Provided communication and status updates of
the clean-up effort to both the managementand CSR team.Solicited inputto each folder owner prior to
implementing anychanges,and completed the archive of unnecessaryfiles pass the 4-year lifecycle. Resulted in
achieving compliance within the sharefolder.As the sharefolder lead,developed standards and significantly
increased file sharing within the group.
Lead the transition ofthe Rule 24 – 3rd
Party effort. Conducted a thorough review of the ‘As-Is’ enrollment process,
and based on new Tariff changes incorporate the new process,identifyimpacts,and operational scenarios with
corresponding issue mitigation.Introduced projectmanagementtools bydeveloping process flows and process
narrative.
Successfullylead the analysis ofall interval event data for both Summer DiscountProgram and Save Power day.
Determined the technical function by identifying the right setof formulas to automaticallyanalyze the data efficiently
and accurately. Establish new analytical protocols and methodologies.Ensured clientsatisfaction byproviding
timely analytics with increased accuracyto facilitate better business decision making.Able to increase outputof
departmentwhile assuming additional responsibilities,becoming a reliable resource for the department.
Key in identifying and developing process improvements for the entire team.Identified new reporting tracking tools
to facilitate an efficient way to track all operational reporting and desktop procedures.An efficient and single view to
track reporting performance,timelines,assigned analystand duration to execute each report.
Effectively mentored and coached operational projectmanager.Transferring keyProject Managementstrengths
such as the utilization of Project Plans,Project Status dashboard templates and other disciplines ofcommunications
during kick offs. As a result,lead initial projectphase for PM by meeting addressing roles and responsibilities,
providing supportin the overall listof activities. Lead the initial phase ofthe effort by executing the following:

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Effectively executed multiple deliverables on time,by identifying and developing a status report adopted / approved
by managementteam.Tool to successfullydrive with results and take a weekly inventory of each deliverable and
strategize on execution. Provides managementview / access to deadline,importance,and timed required to
complete each task.
Improve Operational Effectiveness both internallyand for RSO Program Services.Accomplished tas k by creating
formulas and applyto weekly capsule reports to validate weekly incoming SDP new enrollments.Purpose of
analysis was to compare pastand currentenrollments byremoving duplicate records.
Southern CA Edison ~ Revenue Services Org: Project ManagementGroup ~ Covina, CA
Sr. Business Analyst ~ September 2008 – November 2014
Successfullymanaged and implementmultiple technical projects,such as the Edison SmartConnect(ESC)
Deploymentto Cash (D2C) Stages 2 & 3, ESC Data Warehouse Reporting, the SummaryBilling Optimization and
recently the SCE.com Release 2.1.
Project lead for the overall planning,business plans,scope,budgetmanagement,business requirements,risk
assessment,analysis and design,integration,communication plan,training, projecttracking/logging,change
management,business process and process improvement.
● Collaborate with operational stakeholders,directreports,IT, SME’s, management,peers,and external
vendor on a regular and/or routine basis with regards to project development,planning,and execution,
action items,status updates,technical related matters,strategic business solutions,subjectmatter expert,
and conflict resolutions.
● Work with business representatives,projectmanagers,and projectsponsors to documentrelevant
business requirements.
● Elicit requirements using interviews,documentanalysis,requirements workshops,surveys,site visits’,
business process analysis,use case or user stories,scenarios,task and workflow analysis.
● Track requirements status throughoutproject.
● Manage changes to baseline requirements through effective and appropriate application ofchange control
processes and tools.
● Implementways to reuse requirements across projects.
Develop framed policy related issues,coordinate, and provide training that focuses on the elements ofcompliance
requirements,and ensure thatall appropriate employees and managementare knowledgeable ofnew processes
and comply with operational policies,standards,procedures,and guidelines.
Ensure teams meettimely,relevant and complete information in order to meetdelivery.
Successfullymanaged complexand large amountof data e.g.400K to provide project recommendation’s.
Southern CA Edison~ Tariff Programs & Services ~ Irwindale,CA
Project Analyst ~ May 2007 – Sept 2008
Project Analyst lead of all policies,processes,and procedures related to multiple demand response systems
including SCE Energy Manager, PeakPlus,Demand Resource Contracts,Demand Bidding Program and Capacity
Bidding Program. Completed writing the Business Requirements Documentfor the Energy Options Projectnow
referred to Energy Analytics Refresh implemented summer 2011. Provide recommendations to managementand
IT DevelopmentTeam,on how to streamline departmental process and procedures.
Southern California Edison ~ Law Department,Claims Division ~ Rosemead,CA
Administrative Assistant ~ May 2004 – May 2007
Tracking claims:Interactwith customers in a professional and accommodating manner to provide accurate status of
claims,claims filing information,and all other complaints,inquiries,and customer service issues. Research and
analyzed Claims ManagementSystem (CMS) and CSS database for pertinentclaims information and to put
together reports for Collections Representative.In charge of all Law EnforcementSouthern California Edison
CompanySubpoena’s. Dealing with extremelyconfidential information ofresearching in TPX, and CSS gathering
information pertaining SCE customers billing history.Assistclaims managementand personnel in planning,
organizing,formatting,duplicating,and other necessarypreparation ofconfidential litigation documentation.
Establish and maintain various detailed and confidential records.
Southern California Edison ~ Human Resources - Internal Mobility Dept. ~ Rosemead,CA
Human Resource Consultant ~ September 2003 – May 2004 (Contract Assignment)
Recruiter in charge of identifying qualified Administrative and Executive level assistants for all business units within
SCE. Developed,generated and maintained a recruiting pool ofdiverse qualified candidates for hiring managers to
assess and interview for administrative positions. Qualified and screened candidates in supportofthe selection and

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hiring (JOIS) Job Opportunity Information System for job classifications including exempt/non-exemptand
union/non-union positions.
Interface and communicated with internal and external candidates concerning pending interviews as well as new
opportunities within Edison.
EDUCATION & PROFESSIONAL DEVELOPMENT
UCI – Project ManagementCertificate (One class pending)
University of La Verne – La Verne, California,2.5 years completed
COMPUTER SKILLS
Mac/PC Proficient, MS Word - MS Excel - MS Visio - MS Access - MS Outlook - MS PowerPoint - Windows NT,
iKnack (Employease)- InternetBrassRing – PeopleSoft,Quickbooks,HRIS,Lotus Notes,Resumix,CSS, CMS,
LawPack and TPX.
SPECIAL SKILLS
Fluent in both Spanish and English