Glucklande C. Irene Theophile has over 10 years of experience in administrative support and emergency management. She is proficient in Microsoft Office programs and seeks a full-time position in office administration or management. Her experience includes customer service at JCPenney and volunteer work assisting law enforcement. She has strong communication, organizational, and problem-solving skills from her education in political science and criminal justice.

1. Glucklande C.Irene Theophile
3361 NW 197th Terrace Miami Gardens Fl,33056
| Cell: 786-262-6851 Home: 305-627-3650|
Iglucklande@gmail.com
CAREER OBJECTIVE:
To obtain the full-time position in Administrative office assistant and Management or, consoler.
Professional Summary:
Exceptionally experienced and dependable Emergency Management Specialist with a superb safety and customer
satisfaction history. Adept at communicating complex crisis management strategies and produces to professional
and non-professionalaudience. Flexible scheduling availability to include evening, weekends, and emergency and
other unusualcircumstances.
Computer Skills
Languages
· English, French Haitian Creole
Software
· Proficient in Microsoft word, excel, Access,PowerPoint, publisher, adobe Photoshop
Quark express, Corel WordPerfect office.
Experience
2009, present Sales support,JCPenney
· Assistant customers,fixing the floor with visual work, Cashier, Door to Floor,
Chargeback, Pricing and also assistant lost prevention with shrinkage count etc.
2015,present Volunteer experience , Miami Dade college School of justice
· Assist officers in writing reports
· Assist dispatcherwith duties during assigned shift.
· Provide information and assistance to tenants
· Sort and distributed mail etc.
Core Qualifications
•Consideration emergency management program development experience
•Strong familiarity with planning emergency and crisis management
•Excellent expertise in crisis plan implementation

2. •Good skill in analyzing complex issues
•Superior organizational and problem-solving skills
• High verbal and writing communication abilities
Education
May 2014 Associate of science in political science,
Miami Dade community, college , FL
· GPA 3.75/4.0
· Dean’s list for Academic Achievement- 4 semester
May 2015 Bachelor of science in criminal justice ,
Miami Dade community, college,FL
· GPA 3.12/4.0
Relevant Coursework
Reference
Available Upon Request